TUSHY Ace User manual
TUSHY Ace Owner's Manual
Your grace, meet Ace.
3
Meet Your TUSHY Ace
4
5
Table of Contents
Before You Start
Prepare Your Toilet
15
Connecting Your
TUSHY Ace
18
30
How To Use Your
TUSHY Ace
33
36
Warnings & Safety
Storage & Cleaning
37
39
Troubleshooting
Warranty
41
Contact Information
Congratulations!
You’ve earned the right to be called
Your Hiney-ness.
This manual will guide you step by step
through your TUSHY Ace installation. Get
ready for a sparkly butt, a smaller footprint
and a toilet that truly feels like a throne.
http://hellotushy.com/aceinstall
54
Read all instructions before installing or using your TUSHY Ace.
Failure to do so could result in property damage, injury or death.
Always turn o the water supply and disconnect all power sources
before installing or performing maintenance on your TUSHY Ace.
When tightening connections, make sure they are finger tight, but
be careful not to overtighten as this could result in leaks or property
damage. Make sure you check for leaks after installing your TUSHY
Ace and periodically thereafter.
Do not attempt to open or perform internal maintenance on the
TUSHY Ace as this could result in injury or death as the device has
electrical components.
Let’s get this POTTY STARTED! Turn on some rump-shakin’ TUSHY
Tunes. We’ve assembled the perfect tracks to get you in the mood to
upgrade your toilet, your booty and your life.
hellotushy.com/tunes
You’ll find an itty-bitty, funky-looking square like this next to every
step of this installation. This is a QR code. Each step of the installa-
tion has its own unique QR code.
Have a question? Our Customer Experience Poo-rus are ready to
help. Email us at aceinstall@hellotushy.com
Before You Start
Get into the groove
Warnings and Safety
Use the QR reader
Contact us
Meet Your TUSHY Ace
Scan this with your phone's camera to give it a
test drive. Technology, right?
76
You’ll Also Need:
Access to Power Outlet Within 3’
3’
Keep all of these parts (and this manual)
just in case you need them in the future!
Flathead
Screwdriver
TUSHY Ace Remote
3x AAA
Batteries
Base Plate
2x Mounting Bolts 2x Bolt Washers 2x Top-Mounting
Rubber Inserts
2x Mounting Brackets
Tank Adapter
(7/8” Compression)
Flexible TUSHY Ace Hose
(1/2” Compression)
Mounting Dock
Philips Head
Screwdriver
Towels
(For any spills)
Included Parts
TUSHY TIP
98
Check your toilet.
(There are dierent kinds of toilets? Who knew?)
The Standard
Make sure your TUSHY Ace matches your toilet’s bowl shape.
If they don’t match or if you are unsure, reach out to
aceinstall@hellotushy.com and we’ll help you out.
1. Which bowl shape do you have?
2. Which type of toilet do you have?
Elongated
A round bowl is typically
shorter and rounder.
It is commonly found on
older toilets.
The Standard toilet is the most common toilet you’ll find in the
majority of residential homes. It typically has two pieces, consisting
of the bowl and the tank, and has a flexible steel hose connection
between the water supply and tank. Most importantly, all of the
water supply connections are visible. If you’ve got the Standard,
you'll be good to go in no time!
MOST POPULAR
An elongated bowl is
typically longer and
more egg-shaped.
It is commonly found
on newer toilets.
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
For a guided installation, scan this code
to watch our TUSHY Ace install video or
go to hellotushy.com/aceinstall
Round
16.5”
(420mm)
Minimum
18.5”
(470mm)
Minimum
FPO
1110
Skirted toilets are a more modern, clean design that may hide the
external tank connection. If you are able to access the tank connec-
tion, awesome! You shouldn’t have too much trouble.
If you aren’t able to access the tank connection, check out
hellotushy.com/aceskirted for tips on how to connect these toilets
with the valve adapter. We’ll get you set up in no time.
The Flushometer toilet is normally found in commercial buildings,
but some residential apartment buildings have these toilets too
(looking at you, NYC friends). They have a lever with a powerful
flush and no easy access to a water supply connection. At first
glance, these toilets don’t look TUSHY compatible, BUTT... we have a
hack for that. ;)
You can connect your TUSHY to your sink’s water supply. If you
want to start a Flushometer installation, visit our Flushometer page
hellotushy.com/aceflushometer for an instruction video and a parts
kit you will need.
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
The Skirted The Flushometer
Water Tank
1312
Flexible
hose
Rigid
pipe
Do you oui oui in this type of potty? French Curve toilets are one-
piece toilets that are curved in the back. Though they are very high-
end, they also tend to be hard to fit when it comes to any bidet seats
or attachments.
What kind of water connection does your toilet have? If you have
a flexible hose (left), you’re good to go. If you have a hard pipe,
contact our Poo-rus and we will send you a flexible pipe to replace
it. For an installation video on how to replace your hard pipe, go to
hellotushy.com/acetoilethose.
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
To see if your toilet is compatible, check out
hellotushy.com/pages/compatibility-list.
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
The French Curve
MAYBE
3. Check your water connection
1514
STEP 1: Turn o your water supply valve
STEP 2: Empty the toilet tank
Flush your toilet to drain the tank. Hold down that flusher until the
tank empties nearly completely! An inch of water at the bottom is
okay, though.
Prepare Your Toilet
TUSHY Tips If you don’t have access to the water supply
connection beside the toilet, you can use
your sink’s water supply instead. For an
installation video, go to hellotushy.com/
acesinkinstall.
If the valve is tight, there may be some
mineral buildup. In that case, try twisting in
one direction and then the other, each time
rotating a little further until it’s free to turn
all the way around. Slow and steady wins
the race!
Turn o the water valve beside the toilet by turning it clockwise.
WARNING: Failure to read this may result in serious injury or death
due to potential shock hazard. Before getting started, your TUSHY
Ace must have access to a GFCI power outlet to ensure safe
operation.
First, check the distance from the toilet to the outlet. If it is greater
than 3 feet, you will need an extension cord. Pick one up at
hellotushy.com/aceextension or grab any 3-prong extension
cord you have handy. If you’re not sure, reach out to us at
aceinstall@hellotushy.com and we can recommend one to you.
Next, check the outlet itself. If it looks like the one to the left, you are
good to go!
If it is a 2-prong outlet, you will need a grounded converter available
at hellotushy.com/collections/parts-and-accessories or your local
hardware store.
(Refer to page 27 for applicable warnings.)
4. Check your power outlet
If you have any questions at all, email aceinstall@hellotushy.com
and we will be able to assist you.
TUSHY TIP
1716
STEP 3: Remove the toilet seat
For most toilet seats, flip up the screw caps behind the seat with a
flathead screwdriver to access the screws. Turn counter-clockwise
to loosen the screws. Remove the seat and either store it (in case
you ever need it) or bury it (in case you want to give your old toilet a
proper goodbye). Just kidding, recycle it!
Dealing with a unique quick-release
or mounted toilet seat?
There’s a super easy fix. Simply unscrew the bolts
fastening the quick-release mounts to the toilet. Then
you can remove them and store them with your seat if
you ever need to re-install it. The bolts may be under a
plastic or metallic cover.
Check out hellotushy.com/mountedseatremoval for
some video tips if you’re having trouble. Once you’ve
got the seat o, set it aside and you’re done!
TUSHY Tips
You may need to hold the nut on the underside of the screw with your
other hand (using pliers or a towel if necessary) while unscrewing.
If your toilet is dirty—hey, it happens!—it’s the perfect time to clean it!
Scan this code for a quick
video showing how to remove
your quick release seat.
Cap
Bolt
Screw
Head
TUSHY TIP
1918
STEP 4: Connect to the water line
a. Disconnect the existing flexible
hose from your toilet tank by turning it
clockwise if you’re looking at the con-
nection from above. Be prepared to
catch or wipe up some residual water
that might spill onto the floor.
b. Screw the existing flexible hose to
the bottom of the Tank Adapter and
then screw the top of the Tank Adapt-
er counter-clockwise onto the tank if
you’re looking from above. Be careful
not to overtighten!
c. Screw the provided Flexible
TUSHY Ace Hose to the Tank
Adapter’s side connection.
Be careful not to overtighten!
If you don’t have access to the tank connection, you will need a valve
adapter for installation at the shuto valve at the wall or the sink
instead. Check out our installation video at hellotushy.com/valveadapter
and email us at aceinstall@hellotushy.com for that part.
Got a hard metal pipe instead of a flexible hose connected to your toilet?
No problem! You can swap that hard metal pipe out and replace it
with the Flexible TUSHY Ace Hose included in your TUSHY Ace spare
parts kit!
Toilet tank
Inlet
Inlet
Connecting Your TUSHY Ace
TUSHY TIPS
WARNING: Connect to cold water line only (not the hot water line).
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