TSC TTP-342ME Pro User manual

TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
SERVICE
MANUAL
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

i
TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
TABLE OF CONTENT
1.FUNDAMENTAL OF THE SYSTEM...........................................................................3
1.1. Features of TTP-244M Pro/TTP-244ME Pro/TTP-342M Pro/342ME Pro.............3
1.2 Model Naming Rules......................................................................................3
1.3 Overview.........................................................................................................4
1.4 Basic Specifications.......................................................................................7
1.4-2 Electronics/Communication Specifications ................................................8
1.5 Available Bar Codes ......................................................................................9
1.6 Various Sensors and Switches...................................................................10
2. SUPPLY SPECIFICATIONS.....................................................................................12
2.1 Types of Paper.............................................................................................. 12
2.2 Paper Specifications....................................................................................12
2.3 Ribbon Sizes and Shapes ........................................................................... 13
3. ELECTRONICS........................................................................................................15
3.1 Summary of Board Connectors ..................................................................15
3.2 Interface Pin Configuration .........................................................................18
3.3 Replacement of Main Board........................................................................20
3.4 Print Density Selection................................................................................ 22
3.5 Replacement of the LCD Display................................................................23
3.6 Replacement of the Keypad Board.............................................................24
4.MECHANISM............................................................................................................25
4.1 Cutter Installation (Option)..........................................................................25
4.2 The peel-off module sensor installation (Option)......................................28
4.3 Replacement of Printhead...........................................................................30
4.3-1 Replacement of Printhead (For ROHM)......................................................30
4.3-2 Replacement of Printhead (For KYOCERA ).............................................. 31
4.4 DC Motor Replacement................................................................................33
4.5 Replacement of Stepping Motor ................................................................. 35
4.6 Installation of Black Mark Sensor...............................................................37
4.7 Replacement of Ribbon Sensor (Receiver)................................................ 39
4.8 Replacement of Ribbon Sensor / Gap Sensor (Transmitter) ....................41
4.9 Platen Replacement.....................................................................................42
4.10 Replacement of the power supply..............................................................44

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
5.TROUBLESHOOTING .............................................................................................45
5.1 Error Messages............................................................................................45
5.2 Troubleshooting ...........................................................................................47
5.3 Calibrating the Gap Register.......................................................................49
5.4 Self Test ........................................................................................................49
5.5 Clearing RAM ...............................................................................................49
5.6 Diagnosis Operation Procedure .................................................................49
5.7 Cleaning the Print Head............................................................................... 50
UPDATE HISTORY......................................................................................................51

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1. FUNDAMENTAL OF THE SYSTEM
1.1. Features of TTP-244M Pro/TTP-244ME Pro/TTP-342M
Pro/342ME Pro
1. The printer prints bar codes, characters, logos, etc., on various types of
labels by direct thermal or thermal transfer method.
2. The printer provides “BASIC”, a high-level programming language.
3. The printer can be connected to a personal computer or an optional LCD
keyboard to execute the BASIC program downloaded to the printer’s
memory.
4. The printer provides 5 built-in fonts.
5. The printer provides a selection of optional features, including cutter
module, and self-peeling function, etc.
6. The printer provides user-friendly label design software.
1.2Model Naming Rules
(1) Print method:
TTP –Thermal Transfer Printing
(2) Dot density of print head (DPI)
(3) Maximum print width (Inch)
(4) Maximum print speed (Inch/Sec)
(5) M –Metal case

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1.3Overview
Front View
1. Printer cover/ Release handle
2. Label dispense opening
3. Liner opening (Option function)
4. MENU button (Option for E series)
5. PAUSE/ SELECT button
6. FEED/ SET button
7. Error indicator
8. On-line indicator
9. LCD display (Option for E series)
10. Power indicator
Rear View
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1. Centronics interface (Option for E series)
2. USB interface
3. Label insert opening (For use with external labels)
4. RS-232C interface connector
5. SD card socket
6. Power switch
7. Power cord socket
Note: The interface picture here is for reference only. Please refer to the
specification for the interfaces availability.
* Recommended SD card specification.
SD card spec
SD card capacity
Approved SD card manufacturer
V1.0, V1.1
128 MB
SanDisk, Transcend
V1.0, V1.1
256 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
512 MB
SanDisk, Transcend, Panasonic
V1.0, V1.1
1 GB
SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4
4 GB
V2.0 SDHC CLASS 6
4 GB
SanDisk, Transcend, Panasonic
V1.0, V1.1
microSD 128 MB
Transcend, Panasonic
1.
2.
3.
4.
5.
6.
7

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
V1.0, V1.1
microSD 256 MB
Transcend, Panasonic
V1.0, V1.1
microSD 512 MB
Panasonic
V1.0, V1.1
microSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
microSD 4 GB
Panasonic
V2.0 SDHC CLASS 6
microSD 4 GB
Transcend
V1.0, V1.1
miniSD 128 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 256 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 512 MB
Transcend, Panasonic
V1.0, V1.1
miniSD 1 GB
Transcend, Panasonic
V2.0 SDHC CLASS 4
miniSD 4 GB
Transcend
V2.0 SDHC CLASS 6
miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card to SD card slot adapter is required.

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1.4 Basic Specifications
Thermal transfer and direct thermal printing
High dot density printing (203 dots/inch, 8 dots/mm; 300 dots/inch,
12 dots/mm)
Selectable print speeds at 1.5”, 2”, 3” or 4” per second for TTP-244M
Pro/TTP-244ME Pro, and 1”, 1.5”or 2”per second for TTP-342M
Pro/TTP-342ME Pro
Maximum media width: 4.49” (114 mm)
Adjustable label edge guide
International character sets
Print area:TTP-244M Pro/TTP-244ME Pro:4.09”W x 90”L;TTP-342M
Pro/TTP-342ME Pro:4.09”W x 40”L
User selectable bar code ratios and heights
Printing on labels or ticket stock
Black mark sensor
Label stock and thermal transfer ribbon easy to load
Internal label print counter
Self test
Protocol: Xon/Xoff; DSR/DTR handshaking
Downloadable fonts from the Windows label design software

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1.4-2 Electronics/Communication Specifications
Electrical:
CPU: ATMELAT91SAM9260 32bit
Stepping Motor: 24V 7.5 Degrees 4Ω
DC Motor: DC 24V
Memory:
DRAM:8MB
Flash Memory: 4MB
Voltage: Switching Power, 100/240VAC, 50~60Hz
Regulations: KCC, S-Mark, CE, FCC, TUV, UL, CCC, C-TICK, Gost-R,
BSMI, PSB
Energy Efficiency:Level V (Switching Power Supply Only)
Communications Interface:
RS-232C (DB-9)
Band rate: 2400, 4800, 9600, 19200, 38400, 57600 or 115200 band rate
Data bit: 7 or 8 data bits
Stop bit: 1 or 2 stop bits
Parity: None, Even or Odd
Handshaking: XON/XOFF and DSR/DTR

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TTP-244M Pro/244ME Pro
TTP-342M Pro/342ME Pro
Bar Code Printer Service Manual
1.5Available Bar Codes
1D bar code
Code 39, Code 39C
Code 93
Code 128 UCC
Code 128, Subsets A, B, and C
Codabar
Interleaved 2 of 5
EAN-8, EAN-13, EAN-128
UPC-A, UPC-E
EAN and UPC with 2 or 5 digits add-on
MSI
PLESSEY
POSTNET
ITF14
Code 11
China Post
GS1 DataBar
2D bar code
PDF-417
Maxicode
Data Matrix
QR code
Aztec
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