Tripp Lite SmartPro ST1000RMX2UN User manual

Owner’s Manual

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

SmartPro®2U Rack-Mount

Intelligent, Line-Interactive UPS Systems

120V Sine Wave Output • 1,000VA—1,500VA

SMART1500RMXL2UA

(AG-0006, AG-02F7) SMART1500RM2U

(AG-0007, AG-02F8) SMART1000RMXL2U

(AG-0011, AG-02F9)

Not suitable for mobile applications.

WARRANTY REGISTRATION

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surge protector in our monthly drawing!

tripplite.com/warranty

Important Safety Instructions 2

Mounting 4

Quick Installation 6

Optional Installation 7

Basic Operation 9

Storage and Service 17

Battery Replacement 18

Specifications 20

Product Registration 21

Español 22

Français 43

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Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, op-

eration and storage of this product. Failure to heed these warnings may affect the warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rack-mount UPS

systems, at least two people should assist in lifting and installing them.

• Install the UPS indoors, away from excess moisture or heat, dust or direct sunlight.

• For best performance, the ambient temperature near the UPS should be between 0° C and 40° C

(between 32° F and 104° F).

• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents

or fan openings.

• When mounting the UPS system in a tower orientation, make sure the LCD Screen panel is at the

top of the UPS, not at the bottom.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner

will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered

under warranty.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even when

the UPS is not connected to an AC supply.

• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS plug in a way

that would eliminate the UPS connection to ground. Do not use adapters that eliminate the UPS

connection to ground.

• Do not plug the UPS into itself; this will damage the UPS and void your warranty.

• If you are connecting the UPS to a motor-powered AC generator, the generator must provide

filtered, frequency-regulated computer-grade output. Connecting the UPS to a generator will void

its Ultimate Lifetime Insurance.

• Install in accordance with National Electrical Code standards ANSI/NFPA 70 and Canadian

Electrical Code, Part I, C22.1.

• Short circuit backup protection and overcurrent protection are provided by the building installation

for permanently connected models.

• To reduce the risk of fire, connect only to a circuit provided branch circuit overcurrent protection

in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code,

Part I, C22.1. Be sure to use maximum 20A overcurrent protection, in accordance with the plug/

equipment rating, for the installation.

• The plug on the power supply cord is intended to serve as the disconnect device. Be sure that the

socket-outlet is installed near the equipment and is made easily accessible.

Caution! This UPS may receive power from more than one source. Disconnection

of the AC and DC sources is required to de-energize the unit before servicing.

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Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably

be expected to cause the failure of the life support equipment or to significantly affect its safety

or effectiveness is not recommended.

• Do not connect surge protectors or extension cords to the output of the UPS. This might damage

the UPS and may affect the surge protector and UPS warranties.

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe

proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries.

Do not short or bridge the battery terminals with any object. Unplug and turn off the UPS before

performing battery replacement. Use tools with insulated handles. There are no user-serviceable

parts inside the UPS. Battery replacement should be performed only by authorized service

personnel using the same number and type of batteries (Sealed Lead-Acid). Tripp Lite offers a

complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the Web

at tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.

The RBC Type can also be found on the label affixed to the Battery Retention Plate.

• During hot-swap battery replacement, the UPS will not provide backup power in the event of a

blackout or other power interruptions.

• Do not operate the UPS without batteries.

External Battery Connection Warnings

• When adding external battery packs to select models with external battery pack connectors,

connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do not

connect or disconnect battery packs when the UPS is operating on battery power. Visit

tripplite.com/support/battery/index.cfm to locate the supported battery type(s) for your UPS.

UPS and Battery Recycling

Please recycle Tripp Lite products. The batteries used in Tripp Lite products are sealed lead

acid batteries. These batteries are highly recyclable. Please refer to your local codes for

disposal requirements.

Call Tripp Lite for recycling info at 773.869.1234. Or go to the Tripp Lite website for

up-to-date information on recycling the batteries or any Tripp Lite product:

tripplite.com/support/recycling-program/

Important Safety Instructions

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Mounting (Rack)

Mount your equipment in either a 2-post or 4-post rack or rack enclosure. The user must

determine the fitness of hardware and procedures before mounting. If hardware and procedures

are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The

procedures described in this manual are for common rack and rack enclosure types and may not be

appropriate for all applications.

Note: The illustrations may differ from your model.

4-Post Mounting

1The included plastic pegs Awill temporarily

support the empty rack-mount shelves B

while you install the permanent mounting

hardware. Insert a peg near the center of

the front and rear bracket of each shelf as

shown. (Each front bracket has 6 holes and

each rear bracket has 3 holes.) The pegs

will snap into place.

After installing the pegs, expand each shelf

to match the depth of your rack rails. The

pegs will fit through the square holes in

the rack rails to support the shelves. Refer

to the rack unit labels to confirm that the

shelves are level in all directions.

Note: The support ledge of each shelf must face

inward.

2Secure the shelves Bto the mounting rails

permanently using the included screws and

cup washers Cas shown. Place the cup

washer between the screw and the rack so

that the screw enters the wider opening of

the cup washer first.

Place 4 screws total at the front and 4

screws total at the back.

Tighten all screws before proceeding.

WARNING: Do not attempt to install

your equipment until you have inserted

and tightened the required screws. The

plastic pegs will not support the weight

of your equipment.

3Attach your equipment’s mounting brackets

to the forward mounting holes of the cabinet

using the hardware included with your

equipment. The mounting bracket “ears”

should face forward. (Some equipment

may have pre-installed or integral mounting

brackets.)

4With the aid of an assistant (if necessary),

lift your equipment and slide it into the

shelves. Attach the equipment mounting

brackets to the forward mounting rails

with user-supplied screws and washers D.

Tighten all screws securely.

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Mounting (Rack)

2-Post Mounting/Wall Mounting

2-post mounting requires a Tripp Lite 2-Post Rack-Mount Installation Kit (model: 2POSTRMKITWM,

sold separately).

Wall mounting requires a Tripp Lite Wall-Mount Kit 9 (2POSTRMKITWM, sold separately).

Mounting (Tower)

WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure

the LCD Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Rotate the LCD Screen panel for easy viewing

while the UPS is tower mounted. Insert a small

screwdriver, or other tool, in the slots on either

side of the panel. Pop the panel out, rotate it

and pop the panel back in place.

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Quick Installation

1Plug the UPS into an outlet on

a dedicated circuit.

Note: After you plug the UPS into a live AC outlet,

the UPS (in “Standby” mode) will automatically

charge its batteries, but will not supply power to its

outlets until it is turned ON.

2Plug your equipment into

the UPS.*

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total

VA ratings for all the equipment you connect

exceeds the UPS Output Capacity. To find your

equipment’s VA ratings, look on its nameplates.

If the equipment is listed in amps, multiply

the number of amps by 120 to determine VA.

(Example: 1 amp × 120 = 120 VA) If you are

unsure if you have overloaded the UPS outlets,

see LOAD icon description in LCD Interface

section under Basic Operation.

3Turn the UPS ON.

Press and hold the button Afor one

second. The alarm will beep once briefly.

Note: UPS system will function properly upon

initial startup, however, maximum runtime and a

successful self-test will only be accessible after it

has been charged for 24 hours.

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USB RS232 Model: SMART1500RMXL2UA

USB Model: SMART1500RMXL2UA

RS232USB Model: SMART1500RMXL2UA

4-5

Optional Installation

These connections are optional. Your UPS will function properly without these connections.

1USB and RS-232 Serial

Communications

Use the included USB cable (see 1A) or

DB9 serial cable (see 1B) to connect the

communication port on your computer to

the communication port of your UPS. Install

on your computer the Tripp Lite PowerAlert

Software appropriate to your computer’s

operating system.

2EPO Port Connection

This optional feature is only for those

applications which require connection to a

facility’s Emergency Power Off (EPO) circuit.

When the UPS is connected to this circuit,

it enables emergency shutdown of the UPS

inverter.

Using the cable provided, connect the EPO

port of your UPS (see 2A) to a user-supplied

normally closed or normally open switch

according to the circuit diagram (see 2B).

The EPO port is not a phone line surge

protector. Do not connect a phone line to

this port.

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Optional Installation

3External Battery Connection (Select Models)

Your UPS comes with a robust internal battery system. External batteries are needed only to

extend runtime. Use only Tripp Lite external battery packs with overcurrent protection. Adding

external batteries will increase recharge time, as well as runtime. Installation is by qualified

Service personnel only. See the battery pack owner’s manual for complete installation

instructions. Make sure cables are fully inserted into their connectors. Small sparks may result

during battery connection; this is normal. Do not connect or disconnect battery packs when the

UPS is running on battery power. Your UPS supports the following battery packs available from

Tripp Lite. Contact Tripp Lite Customer Support at 773.869.1234 for the appropriate Tripp Lite

battery pack to connect.

36V Battery Packs

• BP36V15-2U (limit 1)

• BP36V42-3U (unlimited)

When installing your UPS with external batteries, be sure to connect the ground strap between the

external battery packs to the metal enclosure of the UPS before connecting to the two-conductor

external battery pack cables. Follow installation directions in accordance with the external battery

pack owner’s manual using the ground strap included with the external battery packs.

The illustration (see 3) shows the location of

your UPS External Battery Connector A

where you will insert the battery pack cable.

Complete installation instructions for your

battery pack appear in the battery pack

owner’s manual. Make sure that cables are

fully inserted into their connectors. Small

sparks may result during battery connection;

this is normal.

Do not connect or disconnect battery packs when the UPS is running on battery power.

CAUTION! When an external battery pack is connected, make sure the AC load

does not exceed the nameplate rating. Select models are derated when an

external battery pack is connected. See UPS nameplate label for derating

details.

When connecting external batteries to the UPS, go to the Tripp Lite website at tripplite.com/en/

support/bpconfig/index.cfm to download the External Battery Pack Utility software to configure

your UPS for external battery support.

Model Name

Wattage with Internal

Batteries Only

Wattage with External

Batteries Attached

SMART1500RMXL2UA 1350W 1200W

SMART1500RM2U 1350W N/A

SMART1000RMXL2U 900W 800W

Note:

1. The runtime will automatically recalculate once the External Battery Pack Tool process is complete.

2. If the setup will no longer include external batteries, the UPS can be configured to work without external

batteries via the LCD Screen. See External Battery Settings Control section under Basic Operation for

details.

3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD

interface or the External Battery Configuration Program available on the Tripp Lite website. Failure to do

so may result in damage to the internal batteries due to over-charging.

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Note: This LCD image is shown

with all icons illuminated. Under

normal conditions, only select

icons will be lit.

Basic Operation

LCD Interface

3-Digit Display: This display is generally used to show values for a given

“Display” or “Control” screen.

“ON/OFF” Button

• To turn the UPS ON: After you plug the UPS into a live AC outlet, the UPS

(in “Standby” mode) will automatically charge its batteries, but will not supply

power to its outlets until it is turned ON. With the UPS plugged into a live AC

wall outlet, press and hold the “ON/OFF” button for one second.* The UPS will

beep once to indicate ON status. Release the button.

• To cold-start the UPS: If utility power is absent, you can “cold-start” the

UPS (i.e., turn it on and supply power for a limited time from its batteries) by

pressing and holding the “ON/OFF” button for one second.* The UPS will beep

once to indicate ON status. Release the button.

• To turn the UPS OFF: With the UPS ON and receiving utility power, press

and hold the “ON/OFF” button for 2.5 seconds.* The UPS will beep once to

indicate OFF status. Then unplug the UPS from the wall outlet. The UPS will be

completely off.

* If the user unintentionally presses the ON/OFF button, the OFF function can be temporar-

ily canceled by continuing to hold the ON/OFF button until the UPS beeps and then, with-

out releasing it, momentarily press either the MODE button or the ENTER/MUTE button.

Once both buttons are released, the UPS will remain ON.

“MODE” Button

To enable viewing of power displays and control menu options, tap this button.

See “Display Power Conditions” & “Control Menu Options” for details.

• Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function. See “ON/OFF Button” instructions above.

• Can be used in conjunction with the ENTER/MUTE button to restore the LCD to

Factory Mode. See “Control Menu Options.”

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Basic Operation

“ENTER/MUTE” Button

To toggle settings options while viewing a control menu option, tap this button.

The UPS power failure alarm can also be temporarily silenced by tapping this

button. Once silenced, an alarm will automatically re-sound to indicate low

battery conditions and can no longer be silenced.*

• Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function. See “ON/OFF Button” instructions above.

• Can be used in conjunction with the ENTER/MUTE button to restore the LCD

to Factory Mode. See “ON/OFF Button” instructions.

* Note: Alarm-free silent operation is available by setting the alarm to disable (see CON-

TROL MENU OPTIONS / ALARM ENABLE-DISABLE section).

Battery Capacity: This will be active in all “Display” modes, but is not shown in

“Control” modes.

AC Input: This indicates that the unit is running in Line Mode and supplying AC

power to equipment connected to the output.

Battery Input: This will flash to indicate that the UPS is not receiving AC

input and is running in inverter mode. The Battery Input icon is also used in

conjunction with the EVENTS icon to indicate On Battery events.

Replace Battery Icon: In the event that UPS batteries expire and require

replacement, this icon and the warning icon will flash. This icon will also flash

after a failed UPS self-test (see the BASIC OPERATION / CONTROL MENU

OPTIONS / SELF-TEST section for more information).

Warning: This will flash to let the user know that there’s a warning condition

and immediate action must be taken:

1. For Replace Battery: Replace Battery and Warning icons flash during any

normal “Display” mode.

2. For Overload: Load, Warning and Load Percentage icons will flash, the alarm

will sound repeatedly and the LCD screen will switch from the user-selected

display mode to Load Percentage. Overload indication is available in both AC

and battery modes. CAUTION! Any overload condition that is not corrected by

the user immediately may cause the UPS to shut down and cease supplying

power in the event of a blackout or brownout.

EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to

indicate the number of On Battery or AVR events that have occurred.

Alarm Off: Indicates that the alarm is disabled.

Alarm On: Indicates that the alarm is enabled.

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