Tripp Lite SmartPro SMART1000RM2U User manual

Owner’s Manual

Warranty

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1111 W. 35th Street, Chicago, IL 60609 USA

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Important Safety Instructions 2

Mounting 4

Quick Installation 6

Optional Installation 7

Basic Operation 9

Storage and Service 17

Battery Replacement 18

Warranty Registration 20

Español 21

Français 41

SmartPro®2U Rackmount

Intelligent, Line-Interactive UPS Systems

120V Sine Wave Output • 750VA—1,000VA

SMART750RMXL2U

(AGSM8268)

SMART1000RM2U

(AGSM8267)

Not suitable for mobile applications.

201205048 93-3149.indb 1 6/19/2012 11:33:27 AM

Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, operation

and storage of this product. Failure to heed these warnings may affect the warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS

systems, at least two people should assist in lifting and installing them.

• InstalltheUPSindoors,awayfromexcessmoistureorheat,dustordirectsunlight.

• Forbestperformance,theambienttemperatureneartheUPSshouldbebetween0°Cand40°C

(between32°Fand104°F).

• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.Donotobstructitsvents

or fan openings.

• WhenmountingtheUPSsysteminatowerorientation,makesuretheLCDScreenpanelisatthe

topoftheUPS,notatthebottom.

• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).Mountinginthismanner

will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered

under warranty.

UPS Connection Warnings

• TheUPScontainsitsownenergysource(battery).Theoutputterminalsmaybeliveevenwhenthe

UPSisnotconnectedtoanACsupply.

• ConnecttheUPStoaproperlygroundedACpoweroutlet.DonotmodifytheUPS’spluginaway

thatwouldeliminatetheUPS’sconnectiontoground.DonotuseadaptersthateliminatetheUPS’s

connection to ground.

• DonotplugtheUPSintoitself;thiswilldamagetheUPSandvoidyourwarranty.

• If you are connecting the UPS to a motor-powered AC generator, the generator must provide

filtered,frequency-regulatedcomputer-gradeoutput.ConnectingtheUPStoageneratorwillvoid

itsUltimateLifetimeInsurance.

Equipment Connection Warnings

• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonably

beexpectedtocausethefailureofthelifesupportequipmentortosignificantlyaffectitssafety

oreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaflammable

anestheticmixturewithair,oxygenornitrousoxide.

• DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPS.Thismightdamage

theUPSandmayaffectthesurgesuppressorandUPSwarranties.

201205048 93-3149.indb 2 6/19/2012 11:33:27 AM

Battery Warnings

• Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.Observe

properprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPSorbatteries.

Donotshortorbridgethebatteryterminalswithanyobject.UnplugandturnofftheUPSbefore

performingbatteryreplacement.Usetoolswithinsulatedhandles.Therearenouser-serviceable

partsinsidetheUPS.Batteryreplacementshouldbeperformedonlybyauthorizedservicepersonnel

usingthesamenumberandtypeofbatteries(SealedLead-Acid).Thebatteriesarerecyclable.

Refertoyourlocalcodesfordisposalrequirementsorvisitwww.tripplite.com/UPSbatteryrecycling

forrecyclinginformation. Tripp Liteoffersacomplete lineofUPSSystemReplacement Battery

Cartridges(R.B.C.).VisitTripp Lite ontheWebatwww.tripplite.com/support/battery/index.cfmto

locatethespecificreplacementbatteryforyourUPS.TheRBCTypecanalsobefoundonthelabel

affixedtotheBatteryRetentionPlate.

• Duringhot-swapbatteryreplacement,theUPSwillnotprovidebackuppowerintheeventofa

blackout or other power interruptions.

• DonotoperatetheUPSwithoutbatteries.

External Battery Connection Warnings

• When adding external battery packs to select models with external battery pack connectors,

connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do

not connect or disconnect battery packs when the UPS is operating on battery power.

Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)foryourUPS.

Important Safety Instructions

201205048 93-3149.indb 3 6/19/2012 11:33:27 AM

Mounting (Rack)

Mountyourequipmentineithera2-postor4-postrackorrackenclosure.Theusermustdetermine

thefitnessofhardwareandproceduresbeforemounting.Ifhardwareandproceduresarenotsuitable

for your application, contact the manufacturer of your rack or rack enclosure. The procedures

described in this manual are for common rack and rack enclosure types and may not be appropriate

for all applications.

Note: The illustrations may differ from your model.

4-Post Mounting

1The included plastic pegs Awill temporarily

support the empty rackmount shelves B

while you install the permanent mounting

hardware.Insertapegnearthecenterofthe

front and rear bracket of each shelf as

shown. (Each front bracket has 6 holes and

each rear bracket has 3 holes.) The pegs will

snap into place.

 Afterinstallingthepegs,expandeachshelf

to match the depth of your rack rails. The

pegswillfitthroughthesquareholesinthe

rack rails to support the shelves. Refer to the

rack unit labels to confirm that the shelves

are level in all directions. Note: The support

ledge of each shelf must face inward.

2Secure the shelves Bto the mounting rails

permanently using the included screws and

cup washers Cas shown. Place the cup

washer between the screw and the rack so

that the screw enters the wider opening of

the cup washer first.

Place 4 screws total at the front and 4

screws total at the back.

Tighten all screws before proceeding.

WARNING: Do not attempt to install your

equipment until you have inserted and

tightened the required screws. The

plastic pegs will not support the weight

of your equipment.

3 Attachyourequipment’smountingbracketsto

the forward mounting holes of the cabinet using

the hardware included with your equipment.

The mounting bracket “ears” should face

forward. (Some equipment may have

pre-installedorintegralmountingbrackets.)

4 With the aidof an assistant (if necessary),

lift your equipment and slide it into the

shelves. Attach the equipment mounting

brackets to the forward mounting rails with

user-supplied screws and washers D.

Tighten all screws securely.

201205048 93-3149.indb 4 6/19/2012 11:33:31 AM

Mounting (Rack) continued

2-Post Mounting/Wall Mounting

2-postmountingrequiresaTrippLite2-PostRackmountInstallationKit(model:2POSTRMKITWM,

sold separately).

WallmountingrequiresaTrippLiteWallMountKit9(2POSTRMKITWM,soldseparately).

Mounting (Tower)

WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure

the LCD Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Rotate the LCD Screen panel for easy viewing

whiletheUPSistowermounted.Insertasmall

screwdriver, or other tool, in the slots on either

side of the panel. Pop the panel out, rotate it

and pop the panel back in place.

201205048 93-3149.indb 5 6/19/2012 11:33:32 AM

Quick Installation

1Plug the UPS into an outlet on

a dedicated circuit.

Note: After you plug the UPS into a live AC

outlet, the UPS (in “Standby” mode) will

automatically charge its batteries, but will

not supply power to its outlets until it is

turned ON.

2Plug your equipment into

the UPS.*

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total

VA ratings for all the equipment you connect

exceeds the UPS’s Output Capacity. To find your

equipment’s VA ratings, look on its nameplates.

If the equipment is listed in amps, multiply the

number of amps by 120 to determine VA.

(Example: 1 amp × 120 = 120 VA) If you are

unsure if you have overloaded the UPS’s outlets,

see LOAD icon description in LCD Interface

section underBasicOperation.

3Turn the UPS ON.

Press and hold the button Afor one

second. The alarm will beep once briefly.

Note: UPS system will function properly upon initial

startup, however, maximum runtime for the unit’s

battery will only be accessible after it has been

charged for 24 hours.

201205048 93-3149.indb 6 6/19/2012 11:33:34 AM

USB

RS232

USB

RS232

USB

RS232

4-5

Optional Installation

These connections are optional. Your UPS will function properly without these connections.

1USB and RS-232 Serial

Communications

UsetheincludedUSBcable(see 1A)orDB9

serial cable (see 1B) to connect the

communication port on your computer to the

communicationportofyourUPS.Installon

your computer the Tripp Lite PowerAlert

Software appropriate to your computer’s

operating system.

2EPO Port Connection

This optional feature is only for those

applications which require connection to a

facility’sEmergencyPowerOff(EPO)circuit.

WhentheUPSisconnectedtothiscircuit,it

enables emergency shutdown of the UPS’s

inverter.

Usingthecable provided, connecttheEPO

portofyourUPS(see 2A)toauser-supplied

normally closed or normally open switch

according to the circuit diagram (see 2B).

The EPO port is not a phone line surge

suppressor;donotconnectaphonelineto

this port.

201205048 93-3149.indb 7 6/19/2012 11:33:36 AM

Optional Installation continued

3External Battery Connection

(Select Models)

Your UPS comes with a robust internal

battery system; external batteries are

needed only to extend runtime. Adding

external batteries will increase recharge time

as well as runtime. This UPS supports

BP24V15RT2U (limit 1), BP24V28-2U (limit

1) and BP24V70-3U (multi-pack).

The illustration (see 3) shows the location of your UPS’s External Battery Connector Awhere

you will insert the battery pack cable. Complete installation instructions for your battery pack

appear in the battery pack owner’s manual. Make sure that cables are fully inserted into their

connectors. Small sparks may result during battery connection; this is normal.

Do not connect or disconnect battery packs when the UPS is running on battery power.

CAUTION! When an external battery pack is connected, make sure the AC load does not

exceed the nameplate rating. Select models are derated when an external battery pack

is connected. See UPS nameplate label for derating details.

Model Name

Wattage with Internal

Batteries Only

Wattage with External

Batteries Attached

SMART1000RM2U 800W N/A

SMART750RMXL2U 600W 450W

Note:

1. The runtime will automatically recalculate once the External Battery Pack Tool process is complete.

2. If the setup will no longer include external batteries, the UPS can be congured to work without external

batteries via the LCD Screen. See External Battery Settings Control section under Basic Operation for details.

3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD

interface or the External Battery Conguration Program available on the Tripp Lite website. Failure to do so

may result in damage to the internal batteries due to over-charging.

201205048 93-3149.indb 8 6/19/2012 11:33:37 AM

When connecting external batteries to the UPS, go to the Tripp Lite website at www.tripplite.

com/en/support/bpcong/index.cfm to download the External Battery Pack Utility software to

congure your UPS for external battery support.

Note: This LCD image is shown

with all icons illuminated. Under

normal conditions, only select

icons will be lit.

Basic Operation

LCD Interface

3-Digit Display:Thisdisplayisgenerallyusedtoshowvaluesforagiven“Display”

or “Control” screen.

“ON/OFF” Button

• To turn the UPS ON:AfteryouplugtheUPSintoaliveACoutlet,theUPS(in

“Standby” mode) will automatically charge its batteries, but will not supply

powertoitsoutletsuntilitisturnedON.WiththeUPSpluggedintoaliveAC

walloutlet,pressandholdthe“ON/OFF”buttonforonesecond.*TheUPSwill

beeponcetoindicateONstatus.Releasethebutton.

• To cold-start the UPS:Ifutilitypowerisabsent,youcan“cold-start”theUPS

(i.e., turn it on and supply power for a limited time from its batteries) by pressing

andholdingthe“ON/OFF”buttonforonesecond.*TheUPSwillbeeponceto

indicateONstatus.Releasethebutton.

• To turn the UPS OFF:WiththeUPSONandreceivingutilitypower,pressand

holdthe“ON/OFF”buttonfor2.5seconds.*TheUPSwillbeeponcetoindicate

OFF status. Then unplug the UPS from the wall outlet. The UPS will be

completely off.

* If the user unintentionally presses the ON/OFF button, the OFF function can be temporarily

canceled by continuing to hold the ON/OFF button until the UPS beeps and then, without

releasing it, momentarily press either the MODE button or the ENTER/MUTE button. Once

both buttons are released, the UPS will remain ON.

“MODE” Button

To enable viewing of power displays and control menu options, tap this button. See

“DisplayPowerConditions”&“ControlMenuOptions”fordetails.

• Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function.See“ON/OFFButton”instructionsabove.

• CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCDto

FactoryMode.See“ControlMenuOptions.”

201205048 93-3149.indb 9 6/19/2012 11:33:38 AM

Basic Operation continued

“ENTER/MUTE” Button

To toggle settings options while viewing a control menu option, tap this button.

TheUPSpower failure alarm can also betemporarilysilenced by tapping this

button. Once silenced, an alarm will automatically re-sound to indicate low

batteryconditionsandcannolongerbesilenced.*

•Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function.See“ON/OFFButton”instructionsabove.

•CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCD

toFactoryMode.See“ON/OFFButton”instructions.

Note: Alarm-free silent operation is available by setting the alarm to disable (see

CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).

Battery Capacity:Thiswillbeactiveinall“Display”modes,butisnotshownin

“Control” modes.

AC Input: This indicates that the unit is running in Line Mode and supplying AC

powertoequipmentconnectedtotheoutput.

Battery Input:ThiswillflashtoindicatethattheUPSisnotreceivingACinput

andisrunningininvertermode.TheBatteryInputiconisalsousedinconjunction

withtheEVENTSicontoindicateOnBatteryevents.

Replace Battery Icon: In the event that UPS batteries expire and require

replacement, this icon and the warning icon will flash. This icon will also flash

after a failed UPS self-test (see the BASIC OPERATION / CONTROL MENU

OPTIONS/SELF-TESTsectionformoreinformation).

Warning: This will flash to let the user know that there is a warning condition and

immediateactionmustbetaken:

1.For Replace Battery: Replace Battery and Warning icons flash during any

normal“Display”mode.

2.ForOverload:Load,WarningandLoadPercentageiconswillflash,thealarm

willsoundrepeatedlyandtheLCDscreenwillswitchfromtheuser-selected

displaymodetoLoadPercentage.OverloadindicationisavailableinbothAC

and battery modes.

CAUTION! Any overload condition that is not correct by the user

immediately may cause the UPS to shut down and cease supplying output

power in the event of a blackout or brownout.

EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to

indicatethenumberofOnBatteryorAVReventsthathaveoccurred.

Alarm Off:Indicatesthatthealarmisdisabled.

201205048 93-3149.indb 10 6/19/2012 11:33:39 AM

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