Tripp Lite SmartPro Rackmount SMX1000RT2U User manual

Owner’s Manual

Warranty

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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

Important Safety Instructions 2

Mounting 4

Quick Installation 6

Optional Installation 7

Basic Operation 9

Storage and Service 17

Battery Replacement 18

Warranty Registration 24

Español 25

Français 49

SmartPro®2U Rackmount

Intelligent, Line-Interactive UPS Systems

230V Sine Wave Output • 1000VA—3000VA Capacities

Extended Runtime Options

SMX1000RT2U

(Series Number: AG-0072)

SMX1500XLRT2U

(Series Number: AG-0071)

SMX2200XLRT2U

(Series Number: AG-0070)

SMX3000XLRT2UA

(Series Number: AG-0069)

Not suitable for mobile applications.

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Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation,

operation and storage of this product. Failure to heed these warnings may affect the warranty.

UPS Location Warnings

• UsecautionwhenliftingtheUPS.BecauseoftheconsiderableweightofallrackmountUPS

systems, at least two people should assist in lifting and installing them.

• InstalltheUPSindoors,awayfromexcessmoistureorheat,dustordirectsunlight.

• Forbestperformance,theambienttemperatureneartheUPSshouldbebetween0°Cand40°C

(between32°Fand104°F).

• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.Donotobstructitsvents

or fan openings.

• WhenmountingtheUPSsysteminatowerorientation,makesuretheLCDScreenpanelisatthe

topoftheUPS,notatthebottom.

• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).Mountinginthismanner

will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered

under warranty.

UPS Connection Warnings

• TheUPScontainsitsownenergysource(battery).Theoutputterminalsmaybeliveevenwhen

theUPSisnotconnectedtoanACsupply.

• ConnecttheUPStoaproperlygroundedACpoweroutlet.DonotmodifytheUPS’spluginaway

thatwouldeliminatetheUPS’sconnectiontoground.Donotuseadaptersthateliminatethe

UPS’sconnectiontoground.

• ThepoweroutletthatsuppliestheUPSshouldbeinstalledneartheUPSandbeeasily

accessible.

• DonotplugtheUPSintoitself;thiswilldamagetheUPSandvoidyourwarranty.

• IfyouareconnectingtheUPStoamotor-poweredACgenerator,thegeneratormustprovide

filtered,frequency-regulatedcomputer-gradeoutput.ConnectingtheUPStoageneratorwillvoid

itsUltimateLifetimeInsurance.

Equipment Connection Warnings

• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonably

beexpectedtocausethefailureofthelifesupportequipmentortosignificantlyaffectitssafety

oreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaflammable

anestheticmixturewithair,oxygenornitrousoxide.

• DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPS.Thismight

damagetheUPSandmayaffectthesurgesuppressorandUPSwarranties.

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Battery Warnings

• Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.Observe

properprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPSorbatteries.

Donotshortorbridgethebatteryterminalswithanyobject.UnplugandturnofftheUPSbefore

performingbatteryreplacement.Usetoolswithinsulatedhandles.Therearenouser-serviceable

partsinsidetheUPS.Batteryreplacementshouldbeperformedonlybyauthorizedservice

personnel using the same number and type of batteries (Sealed Lead-Acid). The batteries

arerecyclable.Refertoyourlocalcodesfordisposalrequirementsorvisitwww.tripplite.com/

UPSbatteryrecyclingforrecyclinginformation.TrippLiteoffersacompletelineofUPSSystem

ReplacementBatteryCartridges(R.B.C.).VisitTrippLiteontheWebatwww.tripplite.com/support/

battery/index.cfmtolocatethespecificreplacementbatteryforyourUPS.TheRBCTypecan

alsobefoundonthelabelaffixedtotheBatteryRetentionPlate.

• Duringhot-swapbatteryreplacement,theUPSwillnotprovidebackuppowerintheeventofa

blackout or other power interruptions.

• DonotoperatetheUPSwithoutbatteries.

External Battery Connection Warnings

• Whenaddingexternalbatterypackstoselectmodelswithexternalbatterypackconnectors,

connectonlyTrippLite-recommendedbatterypacksofthecorrectvoltageandtype.Donot

connectordisconnectbatterypackswhentheUPSisoperatingonbatterypower.

Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)for

yourUPS.

Important Safety Instructions

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Mounting (Rack)

Mountyourequipmentineithera2-postor4-postrackorrackenclosure.Theusermust

determinethefitnessofhardwareandproceduresbeforemounting.Ifhardwareandprocedures

are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The

procedures described in this manual are for common rack and rack enclosure types and may not

be appropriate for all applications.

Note: The illustrations may differ from your model.

4-Post Mounting

1The included plastic pegs Awill temporarily

support the empty rackmount shelves B

while you install the permanent mounting

hardware.Insertapegnearthecenterof

the front and rear bracket of each shelf as

shown. (Each front bracket has 6 holes and

each rear bracket has 3 holes.) The pegs

will snap into place.

 Afterinstallingthepegs,expandeachshelf

to match the depth of your rack rails. The

pegswillfitthroughthesquareholesinthe

rack rails to support the shelves. Refer to

the rack unit labels to confirm that the

shelves are level in all directions. Note: The

support ledge of each shelf must face

inward.

2Secure the shelves Bto the mounting rails

permanently using the included screws and

cup washers Cas shown. Place the cup

washer between the screw and the rack so

that the screw enters the wider opening of

the cup washer first.

Place4screwstotalatthefrontand4

screws total at the back.

Tighten all screws before proceeding.

Warning: Do not attempt to install your

equipment until you have inserted and

tightened the required screws. The

plastic pegs will not support the weight

of your equipment.

3 Attachyourequipment’smountingbrackets

to the forward mounting holes of the

cabinet using the hardware included with

yourequipment.Themountingbracket

“ears” should face forward. (Some

equipmentmayhavepre-installedor

integral mounting brackets.)

4 Withtheaidofanassistant(ifnecessary),

liftyourequipmentandslideitintothe

shelves.Attachtheequipmentmounting

brackets to the forward mounting rails with

user-supplied screws and washers D.

Tighten all screws securely.

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Mounting (Rack) continued

2-Post Mounting

2-postmountingrequiresaTrippLite2-PostRackmountInstallationKit(model:2POSTRMKITWM,

sold separately).

Mounting (Tower)

Warning: When mounting the UPS system in a tower orientation, make sure the LCD

Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

RotatetheLCDScreenpanelforeasyviewing

whiletheUPSistowermounted.Insertasmall

screwdriver, or other tool, in the slots on either

side of the panel. Pop the panel out, rotate it

and pop the panel back in place.

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Quick Installation

1Insert a user-supplied power

cord (with country-specific

plug) into the UPS Systems

IEC inlet connection. Plug the

other end into your country-

specific wall outlet.*

NOTE! After you plug the UPS into a live

AC outlet, the UPS (in “Standby Mode”)

will automatically charge its batteries,

but will not supply power to its outlets

until it is turned ON.

*See the UPS systems nameplate for input

requirements. Additional input cords are also

available from Tripp Lite.

2Plug your equipment into

the UPS.*

AdditionalC13-to-C14interconnection

cord(s) are included to connect your

equipmenttotheUPS.

NOTE: Additional interconnection cords are

available from Tripp Lite.

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total

VA ratings for all the equipment you connect

exceeds the UPS’s Output Capacity. To find your

equipment’s VA ratings, look on their

nameplates. If the equipment is listed in amps,

multiply the number of amps by 230 to

determine VA. (Example: 1 amp × 230 = 230

VA). If you are unsure if you have overloaded

the UPS’s outlets, see LOAD icon description in

LCDInterface section underBasicOperation.

3Turn the UPS ON.

Press and hold the button Afor one

second. The alarm will beep once briefly.

Note: UPS system will function properly upon

initial startup, however, maximum runtime and a

successful self-test will only be accessible after it

has been charged for 24 hours.

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4-5

Optional Installation

These connections are optional. Your UPS will function properly without these connections.

1USB and RS-232 Serial

Communications

UsetheincludedUSBcable(see 1A) or

DB9serialcable(see 1B) to connect the

communication port on your computer to

thecommunicationportofyourUPS.Install

on your computer the Tripp Lite PowerAlert

Software appropriate to your computer’s

operating system.

2EPO Port Connection

This optional feature is only for those

applicationswhichrequireconnectiontoa

facility’sEmergencyPowerOff(EPO)circuit.

WhentheUPSisconnectedtothiscircuit,it

enablesemergencyshutdownoftheUPS’s

inverter.

Usingthecableprovided,connecttheEPO

portofyourUPS(see 2A) to a user-supplied

normally closed or normally open switch

according to the circuit diagram (see 2B).

TheEPOportisnotaphonelinesurge

suppressor;donotconnectaphonelineto

this port.

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Optional Installation continued

3External Battery Connection

(Select Models)

YourUPScomeswitharobustinternal

batterysystem;externalbatteriesare

neededonlytoextendruntime.Adding

externalbatterieswillincreaserecharge

time as well as runtime. Contact Tripp Lite

tofindoutwhichexternalbatterypacks

your model supports.

The illustration (see 3)showsthelocationofyourUPS’sExternalBatteryConnector Awhere

you will insert the battery pack cable. Complete installation instructions for your battery pack

appearinthebatterypackowner’smanual.Makesurethatcablesarefullyinsertedintotheir

connectors.Smallsparksmayresultduringbatteryconnection;thisisnormal.

DonotconnectordisconnectbatterypackswhentheUPSisrunningonbatterypower.

Caution! When an external battery pack is connected, make sure the AC load does not

exceed the nameplate rating. Select models are derated when an external battery pack

is connected. See UPS nameplate label for derating details.

WhenconnectingexternalbatteriestotheUPS,gototheTrippLitewebsiteat

www.tripplite.com/en/support/bpconfig/index.cfmtodownloadtheExternalBatteryPackUtility

softwaretoconfigureyourUPSforexternalbatterysupport.

Note:

1. The runtime and charge rate will automatically recalculate once the External Battery Pack Tool process is

complete.

2. If the setup will no longer include external batteries, the UPS can be configured to work without external

batteries via the LCD Screen. See ExternalBatterySettingsControl section under BasicOperation for

details.

3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD

interface or the External Battery Configuration Program available on the Tripp Lite website. Failure to do

so may result in damage to the internal batteries due to over-charging.

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Note: This LCD image is shown

with all icons illuminated. Under

normal conditions, only select

icons will be lit.

Basic Operation

LCD Interface

3-Digit Display: This display is generally used to show values for a given

“Display”or“Control”screen.

“ON/OFF” Button

• To turn the UPS ON:AfteryouplugtheUPSintoaliveACoutlet,theUPS(in

”Standby” mode) will automatically charge its batteries, but will not supply

powertoitsoutletsuntilitisturnedON.WiththeUPSpluggedintoaliveAC

walloutlet,pressandholdthe“ON/OFF”buttonforonesecond.*TheUPS

willbeeponcetoindicateONstatus.Releasethebutton.

• To cold-start the UPS:Ifutilitypowerisabsent,youcan“cold-start”theUPS

(i.e.:turnitONandsupplypowerforalimitedtimefromitsbatteries)by

pressingandholdingthe“ON/OFF”buttonforonesecond.*TheUPSwillbeep

oncetoindicateONstatus.Releasethebutton.

• To turn the UPS OFF:WiththeUPSONandreceivingutilitypower,pressand

holdthe“ON/OFF”buttonfor2.5seconds.*TheUPSwillbeeponceto

indicateOFFstatus.ThenunplugtheUPSfromthewalloutlet.TheUPSwill

becompletelyOFF.

* If the user unintentionally presses the ON/OFF button, the OFF function can be

temporarily canceled by continuing to hold the ON/OFF button until the UPS beeps and

then momentarily pressing either the MODE button or the ENTER/MUTE button. Once

both buttons are released, the UPS will remain ON.

“MODE” Button

To enable viewing of power displays and control menu options, tap this button.

See“DisplayPowerConditions”&“ControlMenuOptions”fordetails.

• CanbeusedinconjunctionwiththeON/OFFbuttontocancelthe“OFF”

function.See“ON/OFFButton”instructionsabove.

• CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCD

toFactoryMode.See“ControlMenuOptions”.

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Basic Operation continued

“ENTER/MUTE” Button

To toggle settings options while viewing a control menu option, tap this button.

TheUPSpowerfailurealarmcanalsobetemporarilysilencedbytappingthis

button.Oncesilenced,analarmwillautomaticallyre-soundtoindicatelow

battery conditions and can no longer be silenced.

•CanbeusedinconjunctionwiththeON/OFFbuttontocancelthe“OFF”

function.See“ON/OFFButton”instructionsabove.

•CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCD

toFactoryMode.See“ON/OFFButton”instructions.

Note: Alarm-free silent operation is available by setting the alarm to disable

(see CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).

Battery Capacity:Thiswillbeactiveinall“Display”modes,butisnotshown

in “Control” modes.

AC Input:ThisindicatesthattheunitisrunninginLineModeandsupplyingAC

powertoequipmentconnectedtotheoutput.

Battery Input:ThiswillflashtoindicatethattheUPSisnotreceivingACinput

andisrunningininvertermode.TheBatteryInputiconisalsousedin

conjunctionwiththeEVENTSicontoindicateOnBatteryevents.

Replace Battery Icon: IntheeventthatUPSbatteriesexpireandrequire

replacement, this icon and the warning icon will flash. This icon will also flash

afterafailedUPSself-test(seetheBASICOPERATION/CONTROLMENU

OPTIONS/SELF-TESTsectionformoreinformation).

Warning: This will flash to let the user know that there’s a warning condition

and immediate action must be taken:

1.ForReplaceBattery:ReplaceBatteryandWarningiconsflashduringany

normal“Display”mode.

2.ForOverload:Load,WarningandLoadPercentageiconswillflash,thealarm

willsoundrepeatedlyandtheLCDscreenwillswitchfromtheuser-selected

displaymodetoLoadPercentage.OverloadindicationisavailableinbothAC

andbatterymodes.CAUTION!Anyoverloadconditionthatisnotcorrectedby

theuserimmediatelymaycausetheUPStoshutdownandceasesupplying

power in the event of a blackout or brownout.

EVENTS Icon:DisplayedinconjunctionwiththeAVRiconandBATTiconsto

indicatethenumberofOnBatteryorAVReventsthathaveoccurred.

Alarm Off:Indicatesthatthealarmisdisabled.

Alarm On: Indicatesthatthealarmisenabled.

13-09-055-93-3184.indb 10 9/10/2013 10:03:43 AM

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