Tripp Lite Minicom 0SU70036 User manual

Smart 216/232 IP

User Guide

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

Legal Notice

ii | Smart 216/232 IP

Legal Notice

This manual and the software described in it are furnished under license, and may be

used or copied only in accordance with the terms of such license. The content of this

manual is provided for informational use only, and is subject to change without

notice. It should not in and of itself be construed as a commitment by Minicom

Advanced Systems Limited, which assumes no responsibility of liability for any errors

or inaccuracies that may appear in this book.

The software that accompanies this manual is licensed for use by the Licensee only,

in strict accordance with the software license agreement, which the Licensee should

read carefully before commencing use of the software. Except as permitted by the

license, no part of this publication may be reproduced, stored in retrieval system, or

transmitted in any form of by any means, electronic, mechanical, recording, or

otherwise, without the prior written permission of Minicom Advanced Systems

Limited.

About this Document

User Guide |iii

About this Document

This document provides installation and operation instructions for the Smart 216/232

IP system, produced by Minicom Advanced Systems Limited. It is intended for system

administrators and network managers.

Chapters and Their Contents

1 Introduction Provides an introduction to the document, Smart

216/232 IP product overview, features and benefits of

Smart 216/232 IP, client computer operating system

requirements, technical precautions, trademarks, and

terminology used in the document. It also describes

how to safely handle the device, provide feedback on

the user guide, and WEEE Information for Minicom

Customers and Recyclers.

Pg. 11

2 Installation Lists Smart 216/232 IP system components, describes

the functionalities of the Smart 216/232 IP elements,

and provides instructions for rack mounting the unit

and connecting the system.

Pg. 13

3 Configuring the

Network

Provides instructions for logging into the Web

configuration interface, configuring the device ID, IP

address, and Centralized Management settings,

adding, editing, removing, and blocking system Users,

configuring the KVM switch, Serial port, security, user

targets, system date and time, power outlets, and

power device settings. It also provides instructions for

installing an SSL certificate, upgrading firmware,

upgrading RICCs/ROCs, restoring factory settings,

backing up and restoring configuration data, and

saving changes and logging out.

Pg. 22

4 Conducting a Remote

Session

Describes how to start a remote session, set the

session profile, full screen mode, view system

information, adjust video settings, power manage

target servers, manage keyboard sequences,

synchronize mouse pointers, switch to a different

server or device, and disconnect the remote session.

Pg. 48

5 Managing the Events

Log

Describes how to view, reload, clear, and save the

Events Log.

Pg. 69

6 Troubleshooting –

Restoring Factory

Settings

Describes how to restore the device to its factory

settings using a USB drive.

Pg. 71

7 Operating the Smart

216/232 IP Switching

Describes how to operate Smart 216/232 IP using the

OSD.

Pg. 72

About this Document

iv | Smart 216/232 IP

System Locally

8 Technical

Specifications

Lists and describes Smart 216/232 IP specifications. Pg. 78

9 Video Resolution and

Refresh Rates

Lists video resolutions and refresh rates. Pg. 78

Style Conventions

Convention Used for

Verdana Regular text.

Arial Bold Names of menus, commands, buttons, and other elements of the user interface.

Arial Italics Special terms, the first time they appear.

Monospace Text entered by the user.

Notes, which offer an additional explanation or a hint on how to overcome a

common problem.

Warnings, which indicate potentially damaging user operations and explain

how to avoid them.

Table of Contents

User Guide |v

Table of Contents

LEGAL NOTICE ........................................................................................... II

ABOUT THIS DOCUMENT ...........................................................................III

TABLE OF CONTENTS .................................................................................. V

TABLE OF FIGURES ....................................................................................IX

1 INTRODUCTION .................................................................................. 11

1.1 PRODUCT OVERVIEW ...........................................................................11

1.1.1 Features and Benefits ............................................................11

1.2 TERMINOLOGY ...................................................................................12

1.3 COMPATIBILITY ..................................................................................12

1.4 CLIENT COMPUTER OPERATING SYSTEM .....................................................12

1.5 TECHNICAL PRECAUTIONS......................................................................12

1.6 SAFETY ...........................................................................................13

1.7 TRADEMARKS ....................................................................................13

1.8 WEEE COMPLIANCE ............................................................................13

2 INSTALLATION ................................................................................... 14

2.1 OVERVIEW .......................................................................................14

2.2 SYSTEM COMPONENTS..........................................................................14

2.2.1 The Smart 216/232 IP Unit ....................................................14

2.3 PRE-INSTALLATION GUIDELINES ..............................................................16

2.4 RACK MOUNTING THE SMART 216/232 IP UNIT...........................................16

2.4.1 Rack Mounting Safety Considerations ......................................16

2.4.2 Mounting the Unit .................................................................17

2.5 CONNECTING THE SYSTEM .....................................................................18

2.6 CONNECTING TO THE SERVERS................................................................18

2.6.1 Connecting a ROC PS/2 .........................................................19

2.6.2 Connecting a ROC USB ..........................................................20

2.7 CONNECTING TO THE NETWORK...............................................................20

2.8 CONNECTING THE CAT5 CABLES .............................................................20

2.9 CONNECTING THE KVM CONSOLE ............................................................21

2.10 CONNECTING THE POWER SUPPLY ............................................................21

3 CONFIGURING THE NETWORK ............................................................ 22

3.1 BOOT-UPPROCESS .............................................................................22

3.2 LOGGING ONTO THE WEB CONFIGURATION INTERFACE....................................23

3.2.1 Web Configuration Interface Tabs ...........................................25

Table of Contents

vi | Smart 216/232 IP

3.2.2 Web Configuration Toolbar Buttons .........................................26

3.3 CHANGING YOUR PASSWORD ..................................................................26

3.4 CONFIGURING THE NETWORK SETTINGS.....................................................27

3.4.1 Configuring Device ID Settings ...............................................27

3.4.2 Configuring the Device IP Address...........................................27

3.4.3 Configuring Centralized Management Settings ..........................28

3.5 CONFIGURING USER SETTINGS ...............................................................29

3.5.1 Adding a User.......................................................................29

3.5.2 Deleting User(s) ...................................................................30

3.5.3 Blocking a User.....................................................................31

3.5.4 Editing User Information ........................................................31

3.6 CONFIGURING THE KVM SWITCH.............................................................32

3.7 CONFIGURING THE SERIAL PORT SETTINGS .................................................33

3.8 CONFIGURING THE SECURITY SETTINGS .....................................................34

3.9 CONFIGURING USER TARGETS ................................................................36

3.10 CONFIGURING THE SYSTEM DATE AND TIME ................................................37

3.11 CONFIGURING POWER DEVICES...............................................................38

3.11.1 Editing a Power Device ..........................................................39

3.11.2 Removing a Power Device ......................................................39

3.12 CONFIGURING POWER OUTLETS ..............................................................40

3.13 PERFORMING ADDITIONAL CONFIGURATION OPERATIONS.................................41

3.13.1 Installing an SSL Certificate ...................................................41

3.13.2 Upgrading Firmware ..............................................................42

3.13.3 Upgrading RICCs/ROCs..........................................................43

3.13.4 Restoring Factory Settings .....................................................44

3.13.5 Backing Up and Restoring ......................................................45

3.14 RELOADING A PAGE.............................................................................46

3.15 SAVING CHANGES AND LOGGING OUT .......................................................46

4 CONDUCTING A REMOTE SESSION...................................................... 48

4.1 STARTING A REMOTE SESSION................................................................48

4.1.1 Remote Session Toolbar Buttons.............................................50

4.2 SHARING A REMOTE SESSION .................................................................51

4.2.1 Exclusive Session..................................................................51

4.3 DISPLAYING THE TOOLBAR.....................................................................52

4.4 SETTING THE SESSION PROFILE ..............................................................52

4.4.1 Full Screen Mode ..................................................................53

4.5 VERIFYING REMOTE PRESENCE SOLUTIONS INFORMATION ................................53

4.6 CHANGING THE VIDEO PERFORMANCE SETTINGS ...........................................54

Table of Contents

User Guide |vii

4.7 ADJUSTING THE VIDEO .........................................................................55

4.7.1 Refreshing the Video Image ...................................................55

4.7.2 Automatically Adjusting the Video Image .................................56

4.7.3 Manually Adjusting Video Settings...........................................56

4.8 POWER MANAGING THE TARGET SERVERS...................................................58

4.9 MANAGING KEYBOARD SEQUENCES...........................................................58

4.9.1 Adding a Keyboard Sequence .................................................59

4.9.2 Recording a New Custom Key .................................................60

4.9.3 Editing a Key Sequence .........................................................61

4.9.4 Deleting Key Sequence(s) ......................................................61

4.10 SYNCHRONIZING MOUSE POINTERS ..........................................................62

4.10.1 Manually Synchronizing the Mouse ..........................................62

Selecting the Mouse Mode .............................................................................................. 64

Relative Mouse Position Mode ......................................................................................... 65

4.10.2 Aligning the Mouse Pointers....................................................67

4.10.3 Calibrating Mouse Pointers .....................................................67

4.11 SWITCHING TO A DIFFERENT SERVER/DEVICE ..............................................67

4.12 DISCONNECTING THE REMOTE SESSION .....................................................68

5 MANAGING THE EVENTS LOG .............................................................. 69

5.1 VIEWING THE EVENTS LOG ....................................................................69

5.2 RELOADING THE EVENTS LOG .................................................................69

5.3 SAVING THE EVENTS LOG ......................................................................70

5.4 CLEARING THE EVENT LOG.....................................................................70

6 TROUBLESHOOTING – RESTORING FACTORY SETTINGS ..................... 71

7 OPERATING THE SMART 216/232 IP SWITCHING SYSTEM LOCALLY .. 72

7.1 DISPLAYING THE OSD..........................................................................72

7.2 NAVIGATING THE OSD .........................................................................72

7.3 SELECTING A COMPUTER .......................................................................73

7.4 POWER MANAGING A SERVER .................................................................73

7.5 MOVING THE CONFIRMATION LABEL (F1) ...................................................74

7.6 TUNING (F5) ....................................................................................74

7.7 CONFIGURING THE OSD SETTINGS (F2)....................................................75

7.7.1 Changing the Network Parameters ..........................................75

Configuring the Device IP Address ................................................................................... 75

Configuring AccessIT Centralized Management Settings ..................................................... 76

7.7.2 Changing the OSD Hotkey......................................................76

7.7.3 Changing the Keyboard Language ...........................................77

7.7.4 Inputting and Updating DDC Information (F10).........................77

7.7.5 Saving Changes to Settings....................................................77

Table of Contents

viii | Smart 216/232 IP

8 TECHNICAL SPECIFICATIONS ............................................................. 78

9 VIDEO RESOLUTION AND REFRESH RATES ......................................... 80

Table of Figures

User Guide |ix

Table of Figures

Figure 1 – Smart 216 IP Unit Front Panel................................................................. 14

Figure 2 – Smart 216 IP Unit Rear Panel.................................................................. 15

Figure 3 – Smart 232 IP Rear Panel ........................................................................ 15

Figure 4 – Bracket Positions................................................................................... 17

Figure 5 – Bracket Connected for Rear Facing .......................................................... 17

Figure 6 – Smart 216/232 IP System Overview ........................................................ 18

Figure 7 – ROC PS/2 ............................................................................................. 18

Figure 8 – ROC USB .............................................................................................. 19

Figure 9 – ROC PS/2 Connections ........................................................................... 19

Figure 10 – ROC USB ............................................................................................ 20

Figure 11 – OSD Main Window ............................................................................... 23

Figure 12 – Settings Window.................................................................................. 23

Figure 13 – Web Page ........................................................................................... 24

Figure 14 – Logon Page ......................................................................................... 24

Figure 15 – Network Configuration – Device Tab ...................................................... 25

Figure 16 – Change Password Page......................................................................... 26

Figure 17 – Users Page ......................................................................................... 29

Figure 18 – Add User Page..................................................................................... 29

Figure 19 – Delete User Confirmation...................................................................... 30

Figure 20 – Edit User Page..................................................................................... 31

Figure 21 – KVM Switch Configuration Page for Smart 232 IP..................................... 32

Figure 22 – Serial Port Page................................................................................... 33

Figure 23 – Security Page ...................................................................................... 35

Figure 24 – User Targets Page ............................................................................... 37

Figure 25 – Date and Time Page............................................................................. 38

Figure 26 – Power Devices Page ............................................................................. 38

Figure 27 – Add PDU Page ..................................................................................... 38

Figure 28 – Added Power Devices ........................................................................... 39

Figure 29 – Edit PDU Page ..................................................................................... 39

Figure 30 – Delete PDU Confirmation Page............................................................... 40

Figure 31 – Power Outlets Page.............................................................................. 40

Figure 32 – Assigning Servers to Power Outlets Page ................................................ 41

Figure 33 – SSL Certificate Page............................................................................. 42

Figure 34 – Device Version Upgrade Page ................................................................ 43

Figure 35 – Reboot Confirmation Page..................................................................... 43

Figure 36 – RICCs/ROCs Upgrade Page ................................................................... 44

Figure 37 – Restore Factory Settings Page ............................................................... 45

Figure 38 – Backup/Restore Data Page.................................................................... 45

Figure 39 – Device Reboot Confirmation Message ..................................................... 46

Figure 40 – Save Succeeded Message ..................................................................... 47

Table of Figures

x| Smart 216/232 IP

Figure 41 – Device Rebooting Progress Box ............................................................. 47

Figure 42 – Logon Page after Rebooting .................................................................. 47

Figure 43 – Server Targets .................................................................................... 49

Figure 44 – Remote Session Page ........................................................................... 50

Figure 45 – Shared Remote Session........................................................................ 51

Figure 46 – Session Profile Dialog Box..................................................................... 52

Figure 47 – Remote Presence Solutions Information ................................................. 54

Figure 48 – Performance Settings ........................................................................... 55

Figure 49 – Video Adjust Progress .......................................................................... 56

Figure 50 – Manual Video Adjustments Controls ....................................................... 57

Figure 51 – Power Menu ........................................................................................ 58

Figure 52 – Special Key Manager............................................................................ 59

Figure 53 – Add a Predefined Key Dialog Box ........................................................... 60

Figure 54 – Record Macro Box................................................................................ 61

Figure 55 – Delete Key(s) Confirmation Box............................................................. 62

Figure 56 – Relative Mouse Settings ....................................................................... 63

Figure 57 – Absolute Mouse Settings....................................................................... 64

Figure 58 – Windows 7 Mouse Properties ................................................................. 65

Figure 59 – Mouse Emulation Box ........................................................................... 66

Figure 60 – Events Log.......................................................................................... 69

Figure 61 – Clear Events Confirmation Window ........................................................ 70

Figure 62 – OSD Main Window ............................................................................... 72

Figure 63 – Power Control Dialog Box ..................................................................... 73

Figure 64 – Power Prompt ..................................................................................... 73

Figure 65 – Image Tuning Label ............................................................................. 74

Figure 66 – OSD Settings Window .......................................................................... 75

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