TP-Link SafeStream TL-ER6020 User manual

Installation Guide

TL-ER6020

Enterprise Networking Solution

Gigabit Dual-WAN VPN Router



Specifications are subject to change without notice. is a registered trademark

of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks of their

respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make

any derivative such as translation, transformation, or adaptation without permission from

reserved.

http://www.tp-link.com



This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

This device may not cause harmful interference.1)

This device must accept any interference received, including interference that may cause2)

undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.



This is a class A product. In a domestic environment, this product may cause radio interference, in

which case the user may be required to take adequate measures.



The User Guide of this product is provided in the resource CD. To obtain the latest

product information, please visit the Official Website:

http://www.tp-link.com



This Installation Guide describes the hardware characteristics, installation methods

and the points that should be attended to during installation. This Installation

Guide is structured as follows:

Chapter 1 Introduction. This chapter describes the External Components of

the Router.

Chapter 2 Installation. This chapter illustrates how to install the Router.

Chapter 3 Lightning Protection. This chapter illustrates how to prevent

lightning damage.

Chapter 4 Connection. This chapter illustrates how to do the physical connec-

tion of the Router.

Chapter 5 Configuration. This chapter illustrates how to login and set up the

Router.

Appendix A Troubleshooting.

Appendix B Hardware Specifications.

Appendix C Technical Support.



This Installation Guide is for:

Network Engineer

Network Administrator



This Guide uses the specific formats to highlight special messages. The following

table lists the notice icons that are used throughout this guide.

Remind to be careful. A caution indicates a potential which may result in

device damage.

Remind to take notice. The note contains the helpful information for a

better use of the product.

Related Document

III



Contents

Chapter 1 Introduction ——————————— 01

1.1 Product Overview...................................................................01

1.2 Appearance...............................................................................01

Chapter 2 Installation ———————————— 03

2.1 Package Contents ...................................................................03

2.2 Safety Precautions ..................................................................03

2.3 Installation Tools......................................................................05

2.4 Product Installation................................................................06

Chapter 3 Lightning Protection ———————— 08

3.1 Cabling Reasonably................................................................08

3.2 Connect to Ground.................................................................10

3.3 Equipotential Bonding..........................................................11

3.4 Use Lightning Arrester..........................................................12

Chapter 4 Connection ——————————— 14

4.1 WAN Port....................................................................................14

4.2 LAN Port .....................................................................................14

4.3 Console Port..............................................................................14

4.4 Verify Installation ....................................................................15

4.5 Power On....................................................................................15

4.6 Initialization ..............................................................................15

Chapter 5 Conguration

——————————— 16

5.1 Preparations..............................................................................16

5.2 Login............................................................................................16

Appendix A Troubleshooting ————————— 18

Appendix B Hardware Specications —————— 19

Appendix C Technical Support ————————— 20

Gigabit Dual-WAN VPN Router





The TP-LINK SafeStreamTM Gigabit Dual-WAN VPN Router TL-ER6020 possesses

excellent data processing capability and multiple powerful functions including IPsec/

PPTP/L2TP VPN, Load Balance, Access Control, Bandwidth Control, Session Limit, IM/

P2P Blocking, PPPoE Server and so on, which consumedly meet the needs of small

and medium enterprise, hotels and communities with volumes of users demanding an

efficient and easy-to-manage network with high security.



Front Panel



The front panel of TL-ER6020 is shown as the following figure.

Front PanelFigure 1-1

LEDs

LED Status Indication

PWR On The Router is powered on

Off The Router is powered off or power supply is abnormal

SYS Flashing The Router works properly

On/Off The Router works improperly

Link/Act

On There is a device linked to the corresponding port

Off There is no device linked to the corresponding port

Flashing The corresponding port is transmitting or receiving data

Speed

On (Green) The port is running at 1000Mbps

On (Yellow) The port is running at 100Mbps

Off There is no device linked to the corresponding port or

the port is running at 10Mbps

DMZ On The port is working in DMZ mode

Off The port is working in LAN mode

Introduction

Gigabit Dual-WAN VPN Router

Interface Description

WAN The WAN port is designed to connect the Router to the interface provided

by ISP via the RJ45 cable

LAN The LAN port is designed to connect the Router to the local PCs or

switches by the RJ45 cable

DMZ The DMZ port is designed to connect the Router to the servers

Console

The Console port is designed to connect with the serial port of a computer

or terminal to check and monitor some simple system information of the

Router

Reset

Use the button to restore the Router to the factory defaults. With the Router

powered on, use a pin to press and hold the Reset button (about 4~5 seconds).

After the SYS LED goes out, release the Reset button. If the SYS LED is ashing

with a high frequency about two or three seconds, it means the Router is restored

successfully.

Rear Panel



The rear panel of TL-ER6020 is shown as the following figure.

Rear PanelFigure 1-2

Power Socket

Connect the female connector of the power cord here, and the male connector to

the AC power outlet. Please make sure the voltage of the power supply meets the

requirement of the input voltage.

Grounding Terminal

The Router already comes with lightning protection mechanism. You can also ground

the Router through the PE (Protecting Earth) cable of AC cord or with Ground Cable.

For detailed information, please refer to Chapter 3 Lightning Protection.

Kensington Security Slot

The Router provides one security slot.

Caution: Please use the provided power cord.

Introduction

Gigabit Dual-WAN VPN Router





Make sure that the package contains the following items. If any of the listed items is

damaged or missing, please contact your distributor.

One Resource CD

One Router One Power Cord and One

Console Cable

This Installation Guide

Two mounting brackets and the

ttings

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To avoid any device damage and bodily injury caused by improper use, please observe

the following rules.

Safety Precautions



Keep the power off during the installation.



Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good



skin contact and is well grounded.

Use only the power cord provided with the Router.



Make sure that the supply voltage matches the specifications indicated on the rear



panel of the Router.

Ensure the vent hole is well ventilated and unblocked.



Do not open or remove the cover of the Router.



Before cleaning the device, cut off the power supply. Do not clean it by the waterish



cloth, and never use any other liquid cleaning method.

Installation

Gigabit Dual-WAN VPN Router

Site Requirements



Temperature/Humidity

ȭ

ȭ

Please keep a proper temperature and humidity in the equipment room. Too high/low

humidity may lead to bad insulation, electricity leakage, mechanical property changes

and corrosions. Too high temperature may accelerate aging of the insulation materials

and can thus significantly shorten the service life of the device. For normal temperature

and humidity of the device, please check the following table.

Environment Temperature Humidity

Operating 0℃~ 40℃10% ~ 90%RH Non-condensing

Storage -40℃~ 70℃5% ~ 90%RH Non-condensing

Clearness

The dust accumulated on the Router can be absorbed by static electricity and result

in poor contact of metal contact points. Some measures have been taken for the

device to prevent static electricity, but too strong static electricity can cause deadly

damage to the electronic elements on the internal circuit board. To avoid the effect of

static electricity on the operation of the Router, please attach much importance to the

following items:

Dust the device regularly, and keep the indoor air clean.



Keep the device well grounded and ensure static electricity has been transferred.



Electromagnetic Interference

Electronic elements including capacitance and inductance on the device can be affected

by external interferences, such as conducted emission by capacitance coupling,

inductance coupling, and impedance coupling. To decrease the interferences, please

make sure to take the following measures:

Use the power supply that can effectively filter interference from the power grid.



Keep the device far from high-frequency, strong-current devices, such as radio



transmitting station.

Use electromagnetic shielding when necessary.



Installation

Gigabit Dual-WAN VPN Router

Lightening Protection

Extremely high voltage currents can be produced instantly when lightning occurs and the air

in the electric discharge path can be instantly heated up to 20,000℃. As this instant current

is strong enough to damage electronic devices, more effective lightning protection measures

should be taken.

Ensure the rack and device are well earthed.



Make sure the power socket has a good contact with the ground.



Keep a reasonable cabling system and avoid induced lightning.



Use the signal SPD (Surge Protective Device) when wiring outdoor.



Note: For detailed lightning protection measures, please refer to Chapter 3

Lightning Protection.

Installation Site

S

When installing the device on a rack or a flat workbench, please note the following

items:

The rack or workbench is flat and stable, and sturdy enough to support the weight



of 5.5kg at least.

The rack or workbench has a good ventilation system. The equipment room is well



ventilated.

The rack is well grounded. Keep the power socket less than 1.5 meters away from



the device.



Phillips screwdriver



ESD-preventive wrist wrap



Cables



Installation

Gigabit Dual-WAN VPN Router

Note: These tools are not provided with our product. If needed, please self purchase

them.



Desktop Installation



To install the device on the desktop, please follow the steps:

Set the device on a flat surface strong enough to support the entire weight of the1.

device with all fittings.

Remove the adhesive backing papers from the rubber feet.2.

Turnover the device and attach the supplied rubber feet to the recessed areas on3.

the bottom at each corner of the device.

Feet

Bottom of the Device

Notch

Desktop InstallationFigure 2-1

Rack Installation



To install the device in an EIA standard-sized, 19-inch rack, follow the instructions

described below:

Check the grounding and stability of the rack.1.

Secure the supplied rack-mounting brackets to each side of the device with supplied2.

screws, as illustrated in the following figure.

Rackmounting Bracket

Screw

Bracket InstallationFigure 2-2

Installation

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