Toyota Prius 2011 Reference manual

T-SB-0309-10Rev2November5,2010

2011PriusPreDeliveryService(PDS)

Service

CategoryGeneral

SectionPre-DeliveryServiceMarketUSA

Applicability

YEAR(S)MODEL(S)ADDITIONALINFORMATION

2011Prius

TSBREVISIONNOTICE

July15,2011Rev2:

•Step6hasbeenaddedtoUnderVehiclesection.

Anypreviousprintedversionsofthisservicebulletinshouldbediscarded.

December1,2010Rev1:

•Precautionssectionhasbeenadded.

Anypreviousprintedversionsofthisservicebulletinshouldbediscarded.

Introduction

Pre-DeliveryService(PDS)isacriticalstepinsatisfyingyourdealership’snewcarcustomers.

CustomerfeedbackindicatesthefollowingareasdeservespecialattentionwhenperformingPDS:

•Carefulinspectionforpaintchips/scratchesandbodydents/dings.

•Properoperationofelectricalaccessories(includinginteriorlight,clock,andradioreset).

•Interiorcleanliness.

•Properfunctionofmechanicalsystems.

CustomerretentionandpropermaintenanceofvehicleshasbeenamajorfocusforToyota.Tohelp

remindcustomersthatregularoilchangesareessentialtothepropermaintenanceoftheirvehicle,

dealersarerequiredtobegininstallingaﬁrstoilchangereminderstickerpriortodelivery.Bydoing

this,customerswillberemindedtoreturntoyourdealershipfortheirﬁrstoilchange.yourcurrentoil

changereminderstickermaybeused.(SeePDSCheckSheetitem8ofFinalInspection&Cleaning.)

ANewPDSCheckSheethasbeendevelopedforthe2011modelyearPrius.Somecheckpoints

havebeenadded,expandedorclariﬁed.TSBsareavailableforitemsinboldtype.

T-SB-0309-10Rev2November5,2010Page2of7

2011PriusPreDeliveryService(PDS)

Precautions

ThePriushasuniqueoperatingmodes,soalwaysfollowtheprecautionsbelowwhenperformingthe

PDSoperation:

•ThePriuscontainshigh-voltage(200~650volts)ACandDCsystems.Allhigh-voltagewiring

andconnectionsareorangeincolor.DoNOTcarelesslytouchtheseorange-coloredwiring

harnessesandconnectors.

•Thegasolineenginemaystartupandshutdownsuddenlywheneverthe“READY”lightis

illuminated.Besuretopressthe“P”positionswitch,applytheparkingbrake,pressthe

“POWER”switchinordertostopthehybridsystem(the“READY”lightisOFF),and

removetheignitionkeybeforeworkingintheenginecompartment.

•Thehybridtransaxle,engineradiator,andinverterradiatormayreachhightemperaturesduring

inspection.Carefullyobserveallcautionlabelsandinstructionsonthesecomponents.

•Besuretoplacetheshiftselectorinto“P”(pressthe“P”switch)atalltimesunlessotherwise

instructed.Whentheshiftselectorisinthe“N”position,thehybridvehiclebatterywillNOT

chargeevenifthegasolineengineisoperating.

•Whenleavingthevehicle,pressthe“P”positionswitch,applytheparkingbrake,andpress

the“POWER”switchinordertostopthehybridsystem(the“READY”lightisOFF).Remove

theignitionkey.

•Airventsareprovidedonthepackagetraybehindtherearseatbacktocoolthehybridvehicle

battery.DoNOTblocktheseairvents.

•DoNOTsplashwaterontheelectriccomponentsintheenginecompartment.

WarrantyInformation

OPCODEDESCRIPTIONTIMEOFPT1T2

001013Pre-DeliveryService(PDS)1.5N/A––

WarrantyPolicy

IftheneedforadditionalrepairsoradjustmentisnotedduringPDS,therequiredserviceshouldbe

performedunderwarranty.Reimbursementwillbemanagedunderthewarrantypolicy.

TheWarrantyPolicyandProceduresManualrequiresthatyoumaintainthecompletedPrius

PDSCheckSheetinthecustomer’sﬁle.Ifyoucannotproduceacompletedformforeachretailed

vehicleuponTMSand/orRegion/Distributoraudit,thePDSpaymentamountwillbesubjecttodebit.

AnadditionalRepairOrdercompletedinconjunctionwithnormalPDSmusthavetimepunch/ﬂags

forservice.Ifmultiplerepairsareperformed,separatetimeﬂagsmustbepunchedforeachrepair.

T-SB-0309-10Rev2November5,2010Page3of7

2011PriusPreDeliveryService(PDS)

BeforeInspection

1.Installshortpin(T-SB-0307-10)

2.Installradioantenna

3.Initializeadvancedparkingguidancesystem(T-SB-0302-10)

FunctionalOperation

Applyparkingbrakeandcycleignition“IG-ON,”placegearselectorinreverse,turnonlightsandrear

defogger.Unlockalldoors,releasefueldoor.

1.Checkdome,courtesy,map,andsunvisorlights*

2.Checkwarning/indicatorlight,buzzerandhorn

3.Checkwindshieldwipersandwashers

4.Checkheadlights,instrumentlights,dimmerswitch,turnsignals,emergencyﬂashers,and

brakelights

5.Checkinside/outsiderearviewmirroroperation/adjustment

6.Checkcigarettelighter*andpoweroutlets

Checkthepoweroutletusinganelectricalaccessorydesignedforthisuse.

7.Checkaudio/navigation*/backupcamera*systemsandsetclock

Fornavigation,setthedestinationsearchareatolocalposition.

8.Checkmulti-informationdisplayandtripinformationoncenterdisplay*

9.Installshift-lockoverridebuttoncover*

10.Checkslidingroof*

T-SB-0309-10Rev2November5,2010Page4of7

2011PriusPreDeliveryService(PDS)

WalkaroundInspection

Startingattheleftfrontdoor,checkwindowanddoorlockoperationandtheoperationofallpower

windowsanddoorlocksfrommasterswitch,onvehiclessoequipped.Whilewalkingaroundvehicle

inacounterclockwisedirection,openleftreardoor(ifapplicable)andcheckoperationofwindow

regulatoranddoorlock,setchildsafetydoorlockstothenormal(unlocked)position.Assure

tightnessofinteriorgarnishesandcheckseatbelts.Inspectlightsatrearofvehicle.Repeatchecks

atrightreardoor.Inspectrightfrontdoorwindowregulatorandlockoperationandgarnishes.Check

seatsandseatbeltoperation.Continueonaroundtothefrontofthevehiclecheckinglights.

1.CheckSmartKeysystem(T-SB-0026-10)

2.Checkwindowoperation

3.Checkthatenginestartswithallkeys

4.Checkthatchildsafetydoorlocksareinnormal(unlocked)position*

5.Checkseatsandseatbeltoperation

6.Checkreardefogger/rearviewmirrordefogger*

7.Checksidemarker,tail,backup,cargo*,andlicenseplatelights

8.Checkluggagecompartmentlight*andtrimappearance

9.Adjustsparetirepressure,inspectfordamage,andcheckjackandtoolinstallation

NOTE

Compactsparetire-60psi(420kPa).

10.Checkheadlightaim

RefertotheRepairManualforprocedures.

11.Checkbatterystate-of-chargeusingDigitalBatterySystemAnalyzer(SOC

Reading:______%)*

RefertoTSBNo.PG001-06,“BatteryMaintenanceforIn-StockVehicles&Pre-Delivery.”

NOTE

BatterySOCshouldbeaminimumof75%.PleaseentertheSOCReadingonthespace

providedonthechecksheetandattachtheprintouttothechecksheet.

T-SB-0309-10Rev2November5,2010Page5of7

2011PriusPreDeliveryService(PDS)

UnderHood

1.CheckengineoillevelandATM*ﬂuidlevels

2.Checkbrakeandpowersteeringﬂuidlevels

Visuallyinspectusingsee-throughreservoirs.

3.Checkenginecoolantlevel

4.Checkinvertercoolantlevel

5.Checkwindshieldwasherﬂuidlevel

6.Inspectforfuel,oil,coolant,andotherﬂuidleaks

UnderVehicle(OnHoist)

1.Removediscbrakeanti-rustcovers/anti-corrosionwheelﬁlm*(PD017-04)

Visuallyinspectrotorsforrust.

NOTE

Forbestrotorrustprevention,retainwheelﬁlmonvehicleuntiljustpriortocustomerdelivery.

2.Inspecttiresfordefects/damage(includingsparetire)

3.InitializeTirePressureWarningSystem(TPWS)(T-SB-0298-10)

4.Installwheelcaps*

5.Installfrontspoilerundercoverandrearsidespoilers(T-SB-0306-10)

6.RemovespringspacersonvehicleswithPLUSpackage.(T-SB-0073-11)

7.Inspectforfuel,oil,coolant,andotherﬂuidleaks

8.Inspectunderthevehiclefordamage,rustetc.

9.Visuallycheckboltsandnutsonchassisandpowertrainforlooseness

10.Installrubberbodyplugs(storedingloveboxorconsole)

11.Checkhybridtransaxleﬂuid

RoadTest

Acompleteroadtesthelpsassurecustomersatisfaction.Drivevehicleoveravarietyofroad

surfacesanddrivingconditions.Checkforunusualnoiseanddrivingperformance.

1.Checkcoldengineoperation

T-SB-0309-10Rev2November5,2010Page6of7

2011PriusPreDeliveryService(PDS)

RoadTest(Continued)

Checkstartingandfastidleoperationperformance.

2.Checkengineoperationduringwarm-up

Checkthatengineoperatessmoothlyduringwarm-up.

Checkforunusualnoise,enginevibration,roughidle,etc.

3.Checkengineatnormaloperatingtemperature

Checkengineperformanceoverabroadrangeofdrivingconditions,includingidlequality,

acceleration,cruise,anddeceleration.

4.Checkhybridtransmissionoperation

5.Checkbrakeandparkingbrakeoperation

Checkbrakefunction,includingunusualnoise,parkingbrakeperformance,andallrelated

brakesystemindicatorlights.

6.Checksteeringoperationandoff-center/vehiclepull/ﬂutter

Checksteeringfunction.

Checksteeringoff-center/vehiclepull/ﬂutter.

7.Inspectforabnormalnoiseandvibration

8.Inspectforsqueaksandrattles

9.CheckheaterandA/C*operation

10.Checkcruisecontroloperation*

Checkcruisecontrol,includingOn-Offswitch,“SET/COAST,”“RESUME/ACCEL,”and“CANCEL”

functions.

11.Checkfrontseatheateroperation*

FinalInspection&Cleaning

1.Removeinteriorprotectivecovers,unnecessarylabels,tags,etc.(Removeprotectivecovers

justbeforedeliverytocustomer.)

Removeplasticcoversfromdoorpanels,seats,headrestraints,andsunvisors,asrequired.

Removelabels,tags,andstickers(exceptthosecontainingownerinformation).

NOTE

Customerinformationlabels,suchasthefuelcaution,airbagwarnings,andbumperlabels,

MUSTbeleftonthevehicleuntildeliverytoaretailcustomer.

T-SB-0309-10Rev2November5,2010Page7of7

2011PriusPreDeliveryService(PDS)

FinalInspection&Cleaning(Continued)

2.Visuallyinspectallinteriorpartsforinstallation,damage,ﬁt,dirt,etc.

3.Verifyﬂoormatapplicationandinstallusingretainingclips*(T-SB-0086-10)

4.VerifygreenlightisilluminatedonSOS(SafetyConnect)button*

NOTE

VehiclemayarrivewithhangerrequestinginspectiontoSafetyConnectsystem.Ifsystemis

workingproperlyandgreenlightisilluminated,disregardhanger.

5.RemoveRapgard™andclearprotectivebumperﬁlm*

EnsurethatALLglueresidueisremoved.

6.Washandcleanvehicle

7.Inspectpaintﬁnishforscratches,chips,rust,dents,damage,etc.

8.Placeoilchangestickeroninsideofwindshield,topleftcorner

Completethemileageordaterecommendationandapplytheoilchangereminderstickertothe

insideofthewindshield,topleftcorner.Youmayuseyourcurrentoilchangereminderstickeror

ordernewstickersbycalling1-800-527-6283.

9.Inspectexteriorbodypartsforproperinstallation,damage,rust,etc.

10.Installfrontlicenseplateandmountingbracket*(T-SB-0299-10)

11.PlaceOwner’sGuideandﬁrstaidkitportfolio*inglovebox

12.PerformTechstreamHealthcheck

PerformHealthChecktoensurethatDiagnosticTroubleCodesarenotpresent.HealthCheck

resultscanbeprintedforthecustomeratdelivery,orforthedealerﬁle,usingtheDiagnostic

Reportfunction.

BatteryMaintenance

1.PerformHVbatterycheckandmaintenance(T-SB-0305-10)

*Inspectorinstallwhenequippedorrequired

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