Toshiba PERCEPTION 4000 User manual

TOSHIBA

BUSINESS

TELEPHONE

SOLUTIONS

PERCEPTION

4000

STANDARD TELEPHONE

QUICK

REFERENCE

GUIDE

■ACCOUNT CODE ENTRY

To Enter a Forced Account Code:

■Dial the desired destination number.

■Listen for recall dial tone.

■Enter the necessary account code.

■Listen for success tone and wait for the call to

be established.

To Enter an Optional Account Code:

■Establish an outgoing or incoming call and ask

the party to wait.

■Press the hookswitch and listen for recall dial

tone.

■Enter the Account Code access code

______.

■Listen for recall dial tone.

■Enter the desired account code.

■Listen for success tone and wait to return to the

held party.

■AUTHORIZATION CODE ENTRY

To Enter an Authorization Code:

■Enter the Authorization Code

access code ______.

■Listen for recall dial tone.

■Enter the desired authorization code.

■Listen for dial tone.

■Dial the desired destination number or enter the

desired feature access code.

■CALL FORWARD

To Forward Calls to Another

Destination:

■Enter the Call Forward—All Calls (CFAC),

Call Forward—No Answer (CFNA), or

Call Forward—Busy/No Answer (CFBN)

access code:

Call Forward—All Calls: ______

Call Forward—No Answer: ______

Call Forward—Busy/No Answer: ______

■Listen for recall dial tone.

■Dial the number of the destination to which calls

will be forwarded. When dialing an off-premises

number, include any necessary trunk access

code or Least Cost Routing (LCR)

access code ______.

■Listen for success tone.

To Cancel Call Forward:

■Enter the Call Forward Cancellation

access code ______.

■Listen for success tone.

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-1-

■CALL HOLD

To Place a Call on Hard Hold:

■Ask the connected party to wait.

■Press the hookswitch.

■Listen for recall dial tone.

■Enter the Call Hold access code ______.

■Listen for success tone and, if desired, hang up

your telephone.

To Retrieve a Call on Hard Hold:

■Press the hookswitch.

■Wait to be connected to the held call.

■CALL PARK

To Park a Call Locally:

■Establish a two-way connection.

■Press the hookswitch and enter the Call

Park—Local access code ______.

■Listen for success tone.

To Retrieve a Call Locally:

■Enter the Call Park—Local access

code ______.

■Wait to be connected to the parked call.

To Park a Call Remotely:

■Establish a two-way connection.

■Press the hookswitch and enter the Call

Park—Remote access code ______.

■Listen for recall dial tone.

■Dial the number of the station where the call is

to be parked.

■Listen for success tone.

To Retrieve a Call Remotely:

■Enter the Call Park—Remote

access code ______.

■Listen for recall dial tone.

■Dial the number of the station where the call is

parked.

■Wait to be connected to the parked call.

■CALL PICKUP

To Answer a Call Ringing within Your

Call Pickup Group:

■Enter the Call Pickup—Group

access code ______.

■Wait to be connected to the calling party.

To Answer a Call Ringing in Another

Call Pickup Group:

■Enter the Call Pickup—Directed Group

access code ______.

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-2-

■Listen for recall dial tone.

■Dial the number of any station that is a member

of the group in which the call is ringing.

■Wait to be connected to the calling party.

To Answer a Call Ringing at Another

Station:

■Enter the Call Pickup—Directed access

code ______.

■Listen for recall dial tone.

■Dial the number of the ringing station.

■Wait to be connected to the calling party.

■CALL TRANSFER

To Transfer a Call:

■Establish a two-way connection.

■Press the hookswitch, listen for recall dial tone,

and dial the number of the station that is to

receive the call.

■Listen for ringback tone.

■Hang up; or wait for the called party to answer,

announce the call, and then hang up.

■CALL WAITING

To Answer a Waiting Call:

■Establish a two-way connection.

■After hearing the Call Waiting tone, press the

hookswitch, listen for recall dial tone, and enter

the Swap access code ______.

■To alternate between calls, continue to press the

hookswitch, listen for recall dial tone, and enter

the Swap access code.

■CAMP-ON

To Perform an Off-hook Camp-on:

■Remain off-hook and wait for busy tone to

change to success tone.

■Wait for ringback tone, which will sound when

the called party hangs up.

To Perform an On-hook Camp-on:

■Remain off-hook and wait for busy tone to

change to success tone.

■Hang up and wait for a camp-on callback, which

will occur when the called party hangs up.

To Cancel a Registered Camp-on:

■Enter the Camp-on Cancellation access

code ______.

■Listen for success tone.

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-3-

■CAMP-ON TRANSFER

To Perform a Camp-on Transfer

■Establish a two-way connection.

■Press the hookswitch, listen for recall dial tone,

and dial the number of the destination that is to

receive the call.

■After receiving busy tone, wait on the line for

busy tone to change to success tone.

■Hang-up. This will camp the transferred call onto

the busy line.

■CONSULTATION HOLD

To Consult with a Third Party:

■Establish a two-way connection.

■Press the hookswitch and listen for recall dial

tone.

■Dial the number of the third party and listen for

ringback tone.

■After the called party answers and you are

through consulting, you can return to the held

party by pressing the hookswitch twice. This will

automatically disconnect the called party.

■DO NOT DISTURB

To Register Do Not Disturb:

■Enter the Do Not Disturb access

code ______.

■Listen for success tone.

To Cancel Do Not Disturb:

■Enter the Do Not Disturb Cancellation

access code ______.

■Listen for success tone.

■EIGHT PARTY CONFERENCE

To Set up a Conference of up to Eight

Members:

■Establish a two-way connection.

■Press the hookswitch and enter the Eight

Party Conference access code ______.

■Listen for recall dial tone.

■Dial the number of the third party and listen for

ringback tone. If the called party is busy or does

not answer, press the hookswitch to return to

the held party.

■When the called party answers, press the

hookswitch to form a three-way conference.

■To add each additional party, press the

hookswitch, listen for recall dial tone, and dial

the number of the desired party. (6)

■Listen for ringback tone and wait for the called

party to answer. (7)

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-4-

■Press the hookswitch to join all parties. (8)

■Repeat steps 6 ~ 8 until all desired parties are

joined.

To Release the Last-added Party from

a Conference:

■Press the hookswitch and listen for recall dial

tone. (1)

■Enter the Eight Party Conference

Release access code ______. (2)

■Continue to release each last-added party by

repeating steps 1 and 2.

■LAST NUMBER REDIAL

To Place a Call via Last Number

Redial:

■Enter the Last Number Redial

access code ______.

■Listen for ringback tone.

■LEAST COST ROUTING (LCR)

ACCESS

To Access Least Cost Routing:

■Enter the Least Cost Routing

access code ______.

■Dial the desired destination number.

■MESSAGE WAITING

To Register a Callback Message:

■After dialing a busy or unanswered station,

press the hookswitch and enter the Message

Waiting Registration access code ______.

■Listen for success tone.

To Retrieve Messages:

■Enter the Message Waiting Retrieval

access code ______.

■After reviewing any voice mail messages, hang

up and enter the Message Waiting

Retrieval access code again to call back any

station that has left a message.

■NIGHT ANSWER ACCESS

To Answer a Night Answer Call:

■After hearing the night answer bell, go off-hook

and enter the Night Answer access code

______.

■Listen for recall dial tone.

■Enter the number of the ringing night answer

bell (1 ~ 3 digits).

■Wait to be connected to the incoming call.

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-5-

■SPEED CALLING

To Place a Call via Speed Calling:

■Enter the Speed Calling—System or

Speed Calling—Group access code.

Speed Calling—System: ______

Speed Calling—Group: ______

■Listen for recall dial tone.

■Enter the desired Speed Calling index number.

(Speed Calling—System: 000 ~ 999; Speed

Calling—Group: 0 ~ 9.)

■Dial any remaining digits needed to place the

call.

■Listen for ringback tone.

■SWAP

To Swap a Connected Call and a Call

Waiting Call:

■After hearing the Call Waiting tone, press the

hookswitch, listen for recall dial tone, and enter

the Swap access code ______.

■To alternate between the held call and the new

call, continue to press the hookswitch, listen for

recall dial tone, and enter the Swap access

code.

■THREE-WAY CALLING

To Perform a Three-way Call

Connection:

■Establish a two-way connection.

■Press the hookswitch and listen for recall dial

tone.

■Dial the number of the desired third party.

■Listen for ringback tone and wait for the called

party to answer.

■Press the hookswitch to join all three parties.

■VOICE PAGING — SYSTEM

To Place a Voice Page to All Zones:

■Press the hookswitch to place any current caller

on “soft hold.”

■Enter the System Paging

access code ______.

■Make your paging announcement.

■Hang up; or in order to connect directly to the

paged party, stay on the line.

To Answer a System Page:

■Enter the System Paging Retrieval

access code ______.

■Wait to be connected to the held party.

STANDARD TELEPHONE

QUICK REFERENCE GUIDE

-6-

■VOICE PAGING — ZONE

To Place a Voice Page to a Specific

Zone:

■Press the hookswitch to place any current caller

on “soft hold.”

■Enter the Zone Paging access code ______.

■Enter the desired paging zone number.

■Make your paging announcement.

■Hang-up; or in order to connect directly to the

paged party, stay on the line.

To Answer a Zone Page:

■Enter the Zone Paging Retrieval access

code ______.

■Enter the number of the zone in which a call is

being held for you.

■Wait to be connected to the held party.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Boulevard, Irvine, CA 92718

(714) 583-3700

Item Number: P4K-QR-STDTELR2

4010338

STANDARD TELEPHONE

TOSHIBA

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