TomTom MyTomTom User manual
TomTom PRO
What’s in the box1.
2
What’s
in the
box • TomTom PRO
• Easy Click mount
•USBcable
• USB car charger
• Installation poster
Read me first2.
3
Read
me first EasyClick mount
Use the EasyClick mount to install your TomTom PRO inside your car.
Make sure that both the EasyClick mount and your windscreen are clean and dry before
you attach the mount. Place the EasyClick mount so that it does not interfere with your
view of the road or of any of the controls in your car.
To attach the EasyClick mount, press the suction cup firmly against the windscreen on an
area where the glass is flat. Then twist the rubber grip near the base of the mount in a
clockwise direction until you hear a click.
Plug the cable into your car dashboard and connect the other end to the bottom of your
device.
Switching on and off
To switch on your navigation device, press and hold the On/Off button until you see the
start-up screen. The first time you switch on your device, it may take a short time to start.
Setting up
Important: Take care to select the correct language, since the language you choose will
be used for all text on the screen.
When you first switch on your device, you have to answer a few questions to set up the
device. Answer the questions by tapping the screen.
GPS reception
When you first start your TomTom PRO navigation device, the device may need a few
minutes to determine your GPS position and show your current position on the map. In
future, your position will be found much faster, usually within a few seconds.
To ensure good GPS reception, you should use your device outdoors. Large objects such
as tall buildings can sometimes interfere with reception.
When your navigation device is used in combination with a LINK, the GPS receiver in the
LINK is used by default.
About MyTomTom
MyTomTom helps you manage the contents and services of your TomTom PRO
navigation device, as well as giving you access to the TomTom community. You log in to
MyTomTom on the TomTom website. It is a good idea to frequently connect your
navigation device to MyTomTom, to ensure you always have the latest updates.
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Tip: We recommend using a broadband internet connection whenever you connect your
navigation device to MyTomTom.
Setting up MyTomTom
To set up MyTomTom, do the following:
1. Connect your computer to the internet.
2. Start a browser and go to business.tomtom.com/getstarted.
3. Click Download now.
Your browser downloads the MyTomTom support application, which you need to
install on your computer in order to connect your device to MyTomTom. Follow the
instructions on the screen if you are asked questions while downloading.
4. When prompted, connect the mount for your device to your computer using the
supplied cable. Then place your device in the mount and switch your device on.
Important: You should plug the USB connector directly into a USB port on your computer
and not into a USB hub or USB port on a keyboard or monitor.
Once the MyTomTom support application is installed, you can access MyTomTom from
the notification area on your desktop.
Tip: When you connect your navigation device to your computer, MyTomTom tells you if
there are any updates for your device.
Device not starting
In rare cases, your TomTom PRO navigation device may not start correctly or may stop
responding to your taps.
First, check that the battery is properly charged. To charge the battery, connect your
device to the car charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the
On/Off button for 15 seconds and release the button when your device begins to restart.
Charging your device
The battery in your TomTom PRO navigation device charges when you connect it to the
car charger or to your computer.
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2
2
1
1
1
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The light on the On/Off button is orange while the battery is charging and is green when
the battery is fully charged.
Important: You should plug the USB connector directly into a USB port on your computer
and not into a USB hub or USB port on a keyboard or monitor.
Safety Notice
The following information applies only to TomTom PRO 9xxx devices.
Some TomTom navigation devices contain a GSM/GPRS module which can interfere with
electrical devices such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical
units or in areas where the use of mobile telephones is prohibited, such as hospitals and
airplanes.
Take care of your navigation device
Never leave your TomTom PRO or accessories on view when you leave the car as they
may become an easy target for thieves.
It is important to take care of your device:
• Your device is not designed for use in extreme temperatures and any such exposure
may cause permanent damage. Extended exposure to sun light may lead to early
deterioration in battery performance.
• Do not open the casing of your device under any circumstances. Doing so may be
dangerous and will invalidate the warranty.
• Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Safety3.
6
Safety Positioning the EasyClick Mount
Consider carefully where to attach the mount in your car. The mount should not block or
interfere with any of the following:
• Your view of the road
• Any of the controls in your car
• Any of your mirrors
• The airbag
When your navigation device is in the mount, you should be able to reach the device easily
without leaning or stretching. You can attach the mount to the windscreen, side window
or use a Dashboard Mount Disk to attach the mount to your dashboard. The following
diagrams show where you can safely attach the mount.
TomTom also offers alternative mounting solutions for your TomTom navigation device.
For more information about Dashboard Mount Disks and alternative mounting solutions,
go to business.tomtom.com/accessories.
Installing the mount
Make sure that both the mount and your window are clean and dry.
1. Press the suction cup firmly against the window on an area where the glass is flat.
2. Twist the locking wheel in a clockwise direction as far as it goes.
The mount is now installed and you can place your device on the mount.
Safety settings
We recommend using the safety settings to make your driving as safe as
possible.
These are some of the options included in the safety settings:
• Show essential menu buttons while driving
• Show safety reminders
• Warn when driving faster than allowed
You can also drive more safely by using voice commands to control your TomTom PRO.
Connecting to LINK and WEBFLEET4.
7
Con-
nect-
ing to
LINK
and
WEB-
FLEET
The following information applies when you want to connect your TomTom PRO 7xxx to
a TomTom LINK 300/310. To connect your TomTom PRO 9xxx to WEBFLEET, read
Connecting to WEBFLEET on page 9.
Connect your TomTom PRO device to your TomTom LINK 300/310 to fully enjoy the
benefits of Connected Navigation.
When you first switch on your PRO device, you are asked to connect it with the LINK 300/
310 installed in your vehicle. You can do this immediately or at a later time.
1. Make sure that the LINK is connected to power and has a GPRS connection (see
TomTom LINK 300/310 Installation Guide).
2. Switch on your PRO device.
3. Tap the screen to bring up the Main Menu.
4. Tap WORK.
You are asked to start the activation process. After you have started the activation
process your PRO device searches for Bluetooth devices.
If your PRO device finds more than one Bluetooth device, it shows a list of the available
devices. Continue with step 5.
If your PRO device finds only one LINK, continue with step 6.
5. Select your LINK from the list.
The name starts with LINK followed by the serial number of your LINK or the licence
plate number of your vehicle. You can find the serial number on the outside of your
LINK.
6. Enter the activation code, found in your WEBFLEET contract confirmation.
7. Enter the licence plate number of the vehicle.
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If you have properly connected the two devices, you receive a welcome message from
WEBFLEET confirming the activation. In future the connection is established
automatically.
To check the connection status between the two devices, tap Settings in the WORK menu
on your navigation device, then tap Connection status (see Connection status on page
54).
Connecting to WEBFLEET5.
9
Con-
nect-
ing to
WEB-
FLEET The following information applies when you want to connect your TomTom PRO 9xxx to
WEBFLEET. To connect your TomTom PRO 7xxx to a LINK 300/310, read Connecting to
LINK and WEBFLEET on page 7.
Activate your PRO to fully enjoy the benefits of Connected Navigation.
When you first switch on your PRO device, you are asked to activate it. You can do this
immediately or at a later time.
1. Switch on your PRO device.
2. Tap the screen to bring up the Main Menu.
3. Tap WORK.
You are asked to start the activation process.
4. Enter the Activation Code, found in your WEBFLEET contract confirmation.
If your PRO device finds more than one subsciption to which it can be assigned, it
shows a list of the available subscriptions. Continue with step 5.
If your PRO device finds only one subscription, continue with step 6.
5. Select your subscription from the list.
6. Enter a name for your device.
Your device is labelled in the TomTom WEBFLEET service with this name.
7. Enter the licence plate number of the vehicle.
If you have successfully activated your PRO device, you receive a welcome message from
WEBFLEET confirming the activation. In future the connection is established
automatically.
To check the connection status between the PRO and WEBFLEET, tap Settings in the
WORK menu on your navigation device, then tap Connection status (see Connection
status on page 54).
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