TIVA SNBHTR User manual

Owner’s Manual

Carbon Infrared Heater

TIVA Heater Indoor-Outdoor - User Manual - BDV2.indd 1TIVA Heater Indoor-Outdoor - User Manual - BDV2.indd 1 17/06/2021 2:08:50 p.m.17/06/2021 2:08:50 p.m.

Congratulations on purchasing the TIVA™Heater Indoor/Outdoor.

Before installing and using the heater, please read this owner’s

manual carefully, and keep it somewhere safe for future reference.

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SAFETY INSTRUCTIONS

Read all instructions before installing and using this heater.

When using electrical appliances, basic safety precautions should always be

followed to reduce the risk of ﬁre, electric shock and injury to persons, including the

following:

WARNINGS:

• This appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experience and

knowledge, unless they have been given supervision or instruction concerning

use of the appliance by a person responsible for their safety.

• Children of less than 3 years should be kept away unless continuously supervised.

• Children aged from 3 years and less than 8 years should only switch on/

off the appliance provided that it has been placed or installed in its intended

normal operating position and they have been given supervision or instruction

concerning use of the appliance in a safe way and understand the hazards

involved. Children aged from 3 years and less than 8 years should not plug in,

regulate and clean the appliance or perform user maintenance.

• Children should be supervised to ensure they do not play with the appliance.

• CAUTION — Some parts of this product can become very hot and cause burns

Particular attention has to be given where children and vulnerable people are

present.

• WARNING: In order to avoid overheating, do not cover the heater.

• If the supply cord is damaged,it must be replaced by the manufacturer,its service

agent or similarly qualiﬁed persons in order to avoid a hazard.

• This heater is not equipped with a device to control the room temperature.

• Do not use this heater in small rooms when they are occupied by persons not

capable of leaving the room on their own,unless constant supervision is provided.

WARNING: FIRE RISK EXISTS IF THE HEATER

IS COVERED BY OR POSITIONED CLOSE

TO CURTAINS OR OTHER COMBUSTIBLE

MATERIALS.

IMPORTANT:

The support tabs holding the heating element must be removed before use.Any

damage caused by leaving these tabs in and using the heater is not covered

under warranty and will incur a refurbishment fee to cover the cost of new parts

and a servicing charge.

When returning a TIVA™Heater Indoor/Outdoor it must be returned in it’s original

packaging, including all packaging inserts. If a returned heater is damaged in

transit and does not have the correct packaging, the customer will be held

responsible for the damage and be required to pay a refurbishment fee to

cover the cost of new parts and a servicing charge.

REMOVE REMOVE

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• The heater must be installed at least 1.8m (6 ft) above the ﬂoor.

• This heater is designed for use on a 220-240V AC supply only.

• Use this heater only as described in this manual.Any other use not recommended

by the manufacturer may cause ﬁre, electric shock, or injury to persons.

• The ﬁreguard of this heater is intended to prevent direct access to heating

elements and must be in place when the heater is in use.

• The ﬁreguard does not give full protection for young children and persons with

reduced physical, sensory or mental capabilities.

• This heater must be earthed. Connect to properly grounded outlets only.

• Ensure both plug and socket are clean and free from dust when using.

• To disconnect the heater from the power supply, turn off the heater, switch off the

power point, grip the plug and pull from the power socket.

• Never pull by the cord.

• Never touch the plug with wet or moist hands.

• If using an extension lead, ensure that the lead it is rated 10A or higher and all

connections are protected from the weather and water ingress.

• Regularly inspect the power cord and plug for wear or damage and do not

operate the heater with a damaged cord, plug or loose socket or after the heater

malfunctions, or has been dropped or damaged in any manner.

• We recommend not using a multi-board with your heater.

• Do not use the heater if the heating element is cracked or broken.

• The heater must not be located immediately below or in front of a socket outlet

or connection box.

• Keep combustible materials such as furniture, pillows, bedding, paper, clothes

and curtains at least 1.5m (5 ft) from the front of the heater and keep them away

from the sides and rear.

• Do not allow the supply cord to sit or hang in front of the heater while in use.

• Do not use the heater in areas where gasoline, paint, ﬂammable liquids or highly

combustible dusts are used or stored.

• If this heater is to be used in bathroom, it is to be installed so that switches and

other controls cannot be touched by a person in the bath or shower or using a

sink or anything else that may involve wet hands or skin.

• Never locate heater where it may fall into a bathtub or other water container.

• Extreme care should be taken whenever the heater is left operating and

unattended.

• Never use the heater while sleeping.

• Do not cover the heater.

• Do not insert any object into the heater.

• Never touch the heater while in use.

• Always disconnect the heater from the electricity supply and allow it to cool

before adjusting the position or attempting to work on it.

• The heater is in stand-by mode when plugged in and can be turned on by the

remote.When not in use,remove the plug from the wall socket outlet to completely

turn off the heater.

• When used outdoors, always use a weatherproof power outlet and a residual

current device (RCD).

• The TIVA™Heater Indoor/Outdoor is protected from rain sprays. Do not direct

water at the heater, e.g. splashing or from a garden hose.

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INTRODUCTION

Your TIVA™Heater Indoor/Outdoor is a robust and weatherproof heater, ideal for

both indoor and outdoor use. Requiring no time to heat up, it provides comfortable

heat instantly.

That’s because the TIVA™Heater Indoor/Outdoor’s carbon infrared lamp

produces instant radiant heat. Unlike conventional convection heating, the

TIVA™Heater Indoor/Outdoor doesn’t heat the air. Rather, it transfers radiant

heat from the TIVA™Heater Indoor/Outdoor lamp to an object, just like the

warmth of the sun heating a rock, or the feeling of sunshine on your face.

INDOORS

Used indoors, your TIVA™Heater Indoor/Outdoor will

only warm you and objects in the room, such as

carpets or furniture.It won’t heat and dry out the air.

OUTDOORS

In an outdoor environment, the surrounding air is

constantly moving. This makes convection heating

impractical because once the air is heated, it just

blows away – leaving you without the warmth you

desire. But the TIVA™Heater Indoor/Outdoor enables you to

target outdoor areas,warming only the people and objects in the heater’s path, for

maximum warmth and maximum efﬁciency.

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WALL MOUNTING INSTALLATION

• The TIVA™Heater Indoor/Outdoor must be mounted horizontally only. If using the

standard plug, an electrician is not required for installation.A qualiﬁed electrician

is only required if the Instant Heater is being hard wired into the wall.

• DO NOT install the heater on an inﬂammable surface.

• The lowest part of the heater must be located at or above a minimum height

of 1.8m (6 ft) from ground level, so that the heater cannot be touched when in

operation.

• When mounting, do not angle the face of the heater higher than 90° or lower

than 45° from the surface (Refer to the installation diagram on the next page).

• NOTE: If this range of angles is exceeded, the heater it will automatically

switch off.

• Ensure the orientation is correct. The end with the cord and display panel should

be to the left-hand side.

• Keep the power cord away from the body of the heater, as the body will get hot

when the heater is in use.

• When mounting the heater, pay attention to the minimum safe distance between

the heater body and inﬂammable surfaces.

• The heater should always have a minimum clearance of 0.3m (1 ft) from a ceiling

and adjacent walls.

• When used outdoors, always use a weatherproof power outlet and a residual

current device (RCD).

• Before drilling mounting holes, make sure there are no wires or

water pipes behind the wall or ceiling onto which the heater is to

be mounted.

• The heater must be installed using the mounting brackets provided.

• Fasten the brackets securely to the mounting surface and the back of the heater

using the nuts and bolts supplied.

• Fasten the heater securely onto the brackets using the nuts and

bolts supplied.

• The brackets can be used to adjust the direction of the heater.Adjust the heater

angle by loosening the two bolts that connect the bracket halves, adjust and

retighten.

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Towards Wall

Front View Side View

Min: 450

Min: 300mm

(1 ft)

Min: 300mm (1 ft)

Min: 1800mm

(6 ft)

Max: 900

Floor

Wall

Ceiling

Wall

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PARTS & ASSEMBLY

WALL MOUNTING

4x mounting brackets

2x plasterboard

anchors

2x m5

tapping screw

2x m8

coach bolts

2x m8

nut

2x m6

nut

(drawings not to scale)

1. Measure & secure 2 mounting brackets on a wall up to a maximum of

530mm horizontally apart, measured from the hole centres. Where possible

locate solid ﬁxing points in the wall such as in the studs which will provide the

most secure ﬁxing point and usually will not require plasterboard anchors. If

the studs cannot be located or are not in a convenient location then ensure

you use the correct wall anchors for your wall, plasterboard anchors are

supplied.

Maximum 530mm

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2. Bolt the remaining 2

mounting brackets to the

wall mounted brackets

loosely using the supplied

M8 coach bolts and nuts.

3. Lift the heater up to the

wall mounted brackets,

feed the bolts on the back

of the heater through the

brackets and secure using

the supplied M6 nuts,

tightening fully.

4. Adjust the heater to the desired

angle, then tighten the M8 bolts

and nuts once in the desired

position.

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HEATER OPERATION

• To turn the heater on, press the stand-by button on the unit or on the remote.

• Using the remote,press the level button then change the power setting by pressing

the up or down arrow buttons.

• Press the timer button then set the sleep timer by pressing the arrow buttons.

• To go back to stand-by mode, press the stand-by button on the unit or on the

remote.

• Press the sensor button on the remote to set to the motion sensor mode. While

in this mode, when motion is detected, heater will stay on for 15 minutes. if no

motion is detected during this 15 minute period, the heating element will turn off

(during this mode, the LED will display A-).

If no motion is detected within 1 hour of this state, the heater

will revert to the normal standby mode (need to press stand-by

button to turn on heater, and no longer in motion sensor mode).

To activate motion sensor mode again, press the sensor button on the remote.

stand-by button

LED Display

stand-by button

Battery Compartment

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