THOMSON TG782 Safety guide

Setup and User Guide

THOMSON TG782

Wireless Multi-User VoIP ADSL2+ Gateway

THOMSON TG782

Setup and User Guide

Distribution and copying of this document, use and communication of its contents is not permitted without written authorization

from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,

and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or

inaccuracies that may appear in this document.

THOMSON Telecom Belgium NV

Prins Boudewijnlaan, 47

2650 Edegem

Belgium

http://www.thomson.net

Trademarks

The following trademarks may be used in this document:

DECT™ is a trademark of ETSI.

Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

Ethernet™ is a trademark of Xerox Corporation.

Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi

Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the

Wi-Fi Alliance®.

UPnP™ is a certification mark of the UPnP™ Implementers Corporation.

DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living

Network Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.

Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks

of Microsoft Corporation in the United States and/or other countries.

Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and

other countries.

UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.

Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-

porated, registered in the United States and/or other countries.

Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trade-

marks and service marks are the property of their respective owners, where marked or not.

Document Information

Status: v1.0 (April 2010)

Reference: E-DOC-CTC-20090619-0001

Short Title: Setup & User Guide TG782 R8.4.x (en)

E-DOC-CTC-20090619-0001 v1.0 i

Contents

About this Setup and User Guide ............................................. 1

1 Installation.................................................................................... 3

1.1 Before you start .............................................................................................. 4

1.2 Installing your Thomson Gateway .................................................................. 6

1.2.1 Guided Installation ................................................................................................................................. 7

1.2.2 Manual Installation................................................................................................................................. 9

1.3 Adding a New Computer to your Network ................................................... 11

1.4 Connecting a Computer Using the Ethernet Cable ....................................... 12

2 Thomson Gateway Basics ........................................................ 13

2.1 Thomson Gateway LED Behaviour ................................................................ 14

2.1.1 Status LEDs ........................................................................................................................................... 15

2.1.2 WPS Button LED ................................................................................................................................... 17

2.1.3 Ethernet LEDs ....................................................................................................................................... 18

2.2 Thomson Gateway GUI ................................................................................. 19

2.3 Backing Up/Restoring your Configuration .................................................... 22

3 Wireless Access ......................................................................... 23

3.1 Connecting Your Wireless Client via WPS .................................................... 24

3.2 Connecting Your Wireless Client without WPS ............................................ 26

3.3 Securing Your Wireless Connection.............................................................. 27

3.3.1 Configuring WPA-PSK Encryption ...................................................................................................... 28

3.3.2 Configuring WEP Encryption............................................................................................................... 29

4 Telephony................................................................................... 31

4.1 Setting Up Your Telephone Network ............................................................ 32

4.1.1 Connection to the Traditional Telephone Network............................................................................33

4.1.2 Configuring the Thomson Gateway VoIP Settings............................................................................ 34

4.2 Address Book ................................................................................................ 37

4.3 Telephony Services ....................................................................................... 38

4.3.1 Services supported by Your Service Provider ................................................................................... 39

4.3.2 Activating a Telephony Service on your Thomson Gateway ........................................................... 40

4.3.3 Using Telephony Services ................................................................................................................... 41

E-DOC-CTC-20090619-0001 v1.0

Contents

4.4 Viewing Telephony Statistics ....................................................................... 44

5 Saving Energy with Your Thomson Gateway ........................ 45

6 Sharing Content on your Thomson Gateway......................... 47

6.1 Using the Network File Server ...................................................................... 48

6.2 Using the UPnP AV Media Server ................................................................. 51

6.3 Using the FTP Server .................................................................................... 52

6.4 Managing your Shared Content .................................................................... 54

6.5 Safely Removing your USB Storage Device .................................................. 56

7 Thomson Gateway Tools.......................................................... 57

7.1 UPnP ............................................................................................................. 58

7.1.1 Accessing Your Thomson Gateway with UPnP ................................................................................. 59

7.1.2 Managing your Internet connection with UPnP................................................................................. 60

7.1.3 Configuring UPnP on the Thomson Gateway....................................................................................61

7.1.4 Installing UPnP on Windows XP ......................................................................................................... 62

7.2 Assigning a service (HTTP, FTP,...) to a Computer........................................ 64

7.3 Dynamic DNS ................................................................................................ 66

8 Internet Security ........................................................................ 67

8.1 Firewall.......................................................................................................... 68

8.2 Parental Control ............................................................................................ 69

8.2.1 Configuring The Content-based Filter ................................................................................................ 71

8.2.2 Adding Rules for the Address-Based Filter ........................................................................................ 72

9 Troubleshooting ........................................................................ 75

9.1 Setup Troubleshooting.................................................................................. 76

9.2 General Thomson Gateway Troubleshooting ................................................ 77

9.3 Wired Connection Troubleshooting .............................................................. 78

9.4 Wireless Connection Troubleshooting .......................................................... 79

9.5 Voice over IP Troubleshooting...................................................................... 80

9.6 Reset to Factory Defaults ............................................................................. 81

E-DOC-CTC-20090619-0001 v1.0 1

About this Setup and User Guide

Used Symbols

Terminology

Generally, the THOMSON TG782 will be referred to as Thomson Gateway in this Setup and User Guide.

Typographical Conventions

Following typographical convention is used throughout this manual:

Sample text indicates a hyperlink to a Web site.

Example: For more information, visit us at www.thomson.net.

Sample text indicates an internal cross-reference.

Example: If you want to know more about guide, see “1 Introduction” on page 7”.

Sample text indicates an important content-related word.

Example: To enter the network, you must authenticate yourself.

Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file

names, paths and folders).

Example: On the File menu, click Open to open a file.

Documentation and software updates

THOMSON continuously develops new solutions, but is also committed to improving its existing products.

For more information on THOMSON's latest technological innovations, documents and software releases,

visit us at www.thomson.net.

A note provides additional information about a topic.

A caution warns you about potential problems or specific precautions that need to be taken.

E-DOC-CTC-20090619-0001 v1.0

About this Setup and User Guide

E-DOC-CTC-20090619-0001 v1.0 3

1Installation

1 Installation

Introduction

In a few minutes you will be able to access the Internet using your Thomson Gateway.

This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your

computer(s) to the Internet.

Main features

As soon as you have completed the installation of your Thomson Gateway you will be able to benefit from all

the services offered by your Thomson Gateway. This Setup and User Guide will focus on the following

features:

Broadband Internet connection.

The first chapter describes how to connect your Thomson Gateway to the Internet.

Wired and wireless access to your local network devices.

For more information, see “1.4 Connecting a Computer Using the Ethernet Cable” on page 12 and

“3 Wireless Access” on page 23.

Voice over IP (VoIP) connectivity for traditional phones and IP phones.

For more information see “4 Telephony” on page 31

Useful networking tools like UPnP, Dynamic DNS and many more.

For more information, see “7 Thomson Gateway Tools” on page 57.

Internet Security:

For more information, see “8 Internet Security” on page 67.

Before you can start to use these features, we will first set up your Thomson Gateway.

E-DOC-CTC-20090619-0001 v1.0

1Installation

1.1 Before you start

DSL Service

The DSL service must be activated on your telephone line by your service provider.

Decoupling the voice and DSL signal

As soon as the DSL service is activated two kinds of signals will be available on your telephone line:

Voice signals

DSL signals

To ensure the sound quality of your phone calls, the DSL signal must be omitted from the telephone line

before it reaches your phone, otherwise you might hear a noise in the background when using your phone.

Filters and splitters

To split the DSL signal from the telephone line, you can use one of the following solutions:

A splitter that splits the telephone signal into a DSL and Voice signal.

A filter between your telephone outlet and your phone. This filter removes the DSL signal and passes the

Voice signal.

This filter may also be integrated in your Thomson Gateway.

Telephone

Network

DSL

Voice

Splitter

Voice

DSL

Telephone

Network

DSL

Voice

Filter/Splitter

Voice

DSL

Voice

DSL

Voice

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