Tennant IRIS T300 User manual

KIT NO. 9014185 Page1of6

9014181 Rev. 01 (01- 2017) Tennant Company www.tennantco.com

T300 IRIS Control Board

Replacement Kit

This kit includes the necessary parts to replace a defective control board with IRIS telemetry technology.

INSTALLATION INSTRUCTIONS:

Installation Time: 1 Hour

Kit Installation Requirements:

- Tennant ServiceLink computer or a computer with Wi-Fi

connection to access the Tennant Service Application

Software, and USB cable (supplied with kit).

Computer System Requirements: Windows



7OS,

Microsoft .NET Framework 4.5 or later, USB Port.

- The IRIS technology MUST be reactivated after

replacing control board as described on page 6.

Special Tools Required: T-25 torque screwdriver

PREPARE MACHINE FOR KIT INSTALL:

1. Drain the solution and recovery tanks.

2. Park the machine on a level surface and remove key.

3. Disconnect battery cables from battery pack. If model

is equipped with the red quick disconnect connector,

disconnect connector (Figure 1).

NOTE: If model is equipped with the optional battery

lift-out tray, the batteries and tray must be removed from

machine to allow space to replace the control board.

WARNING: Always disconnect battery cables

from machine before working on electrical

components.

Models with battery

cable connectors

Fig. 1

4. Cut the three cable-ties that secure the vacuum hose,

drain hose, and battery cables to the heat- sink panel

(Figure 2).

Cable-Ties

Cable-Tie

Fig. 2

Ref Part No. Description Qty.

1 1215340 Circuitboard, Assy [Vw, Cntrl, Telem] 1

2 27964 Strap, Ground, Static 1

3 130773 Cable-tie 3

4 1071235 USB Cable, 1

5 1227812 Bracket, SMA Connector [Antenna] 1

6 1227815 Spacer, unthreaded, Alum. [Bracket] 2

9014185 Kit Contents

5. Remove the top two screws from the heat-sink panel

and carefully lower panel as shown (Figure 3). Place a

piece of cardboard over the battery terminals to prevent

contact with metal heat-sink panel.

FOR SAFETY: When servicing machine, keep all

metal objects off batteries.

Fig. 3

6. Remove the existing SIM card from the old control

board and save for new board (Figure 4).

SIM

Card

Fig. 4

Page2of6

KIT NO. 9014185

9014181 Rev. 01 (01- 2017) Tennant Company www.tennantco.com

New SIM Card Replacement Kits if needed (Figure 5).

USA SIM Card

Replacement Kit (Yellow)

p/n 9014186

International SIM Card

Replacement Kit (White)

p/n 9014187

Fig. 5

7. Disconnect all wire connections from old control board

and remove board from the heat-sink panel (Figure 6).

The control board is mounted to panel with eight

torque head screws and five standoffs. Squeeze

standoff flange to release control board from panel.

Standoff Heat-sink

Panel

Fig. 6

INSTALL REPLACEMENT BOARD KIT:

1. Use the supplied static ground strap as instructed

when handling new control board (Figure 7).

Fig. 7

2. Fully re-insert the existing SIM card into the new control

board (Figure 8).

Clipped

Corner

SIM

Card

Slot

SIM Card

Fig. 8

3. Mount the new control board to the heat-sink panel

using existing hardware. Install the antenna bracket with

two spacers as shown (Figure 9). Reconnect the five

wire harness connectors to the new control board.

Antenna

Bracket and

two Spacers

Fig. 9

Page3of6

KIT NO. 9014185

9014181 Rev. 01 (01- 2017) Tennant Company www.tennantco.com

4. Reconnect the bus-bar and red battery cable to new

control board. To allow clearance to remount panel to

machine, position the wires that are connected to the

stand-off as shown (Figure 10).

Red

Cable

Position

wires as

shown

Stand-off

Bus-bar

Stand-off

9Nm

6.6 lb-ft 3.9 Nm

2.9 lb-ft

Fig. 10

5. Connect the new control board’s antenna wire to the

antenna bracket as shown. Then reconnect the

antenna wire (Figure 11).

Fig. 11

6. Re-install the heat-sink panel to machine. Make sure to

reconnect ground wire to panel (Figure 12).

Ground Wire

Fig. 12

7. Reconnect cables, vacuum hose and drain hose to the

heat-sink panel with cable-ties (Figure 13).

Cable-Tie

[130773] Cable-Tie

[130773]

Fig. 13

8. Reconnect battery cables to battery pack (Figure 14).

Models with battery

cable connectors

Fig. 14

9. To ensure new control board operates at peak

performance, confirm if machine’s firmware requires

updates (See FIRMWARE VERSION UPDATE on

page 5).

10. Reactivate the IRIS Telemetry System (See

REACTIVATE IRIS TELEMETRY SYSTEM

on page 6).

Page4of6

KIT NO. 9014185

9014181 Rev. 01 (01- 2017) Tennant Company www.tennantco.com

TENNANT SERVICE APPLICATION

SOFTWARE:

The Tennant Service Application Software is required to

update the machine’s firmware version. The software

application can be accessed or installed as described

below.

For Tennant service personnel equipped

with ServiceLink computers,the software is

pre-installed with latest version on your computer and

accessible as described below.

The software application is titled “Service Diagnostics”.

(Figure 15).

Icon on

Desktop

From Start menu

From Start menu > All Programs > Tennant Company >

Tennant Service Diagnostics

Fig. 15

For other Service Groups,the Service Application

Software can be downloaded from the “My Tennantt”

website as described below.

NOTE: If Service Application Software is currently

installed on your computer, confirm or re-install the

software to ensure latest version is installed.

1. Go to www.tennantco.com and click on the “My

Tennant Customer Sign In” tab in the upper left

corner (Figure 16).

Fig. 16

2. Log on to the “My Tennant” website or register as a

new user (Figure 17).

Fig. 17

3. Once logged on to the “My Tennantt” website, click

on the “Service Application Software” link under

the “Product Support & Solution” section as shown

below (Figure 18).

Fig. 18

Page5of6

KIT NO. 9014185

9014181 Rev. 01 (05- 2016) Tennant Company www.tennantco.com

4. The application software is titled “Service Diagnostics

LE version 1.3.4”. The software version (ex. 1.3.4)

will increase as updates are released. To download,

double click on “Service Diagnostics LE version...”

(Figure 19). Click the Save button to download the

app to your “Downloads” folder.

Fig. 19

5. Open the “Downloads” folder and locate the

“LE_134_setup” zip file. Open the zip file and click on

the “LE_134_setup” file to install the application

software on your computer (Figure 20).

Fig. 20

6. After the application software is installed on your

computer, refer to figure 15 to access the program.

FIRMWARE VERSION UPDATE:

Tennant Service Application Software is required to

update the machine’s firmware version. If the Service

Application Software is currently installed on your computer,

confirm or re-install the software to ensure latest software

version is installed. The software version is listed at top of

app window as shown in figure 22. See TENNANT

SERVICE APPLICATION SOFTWARE to install

application or to confirm latest version.

1. Start the Service Software Application program

“Service Diagnostics...”(Figure 21).

Icon on

Desktop

Fig. 21

2. After start up, the following screen will appear

(Figure 22). Confirm if latest version is installed.

Software

Version

Fig. 22

3. Connect the USB cable to computer and to the USB

port on machine as shown. Turn the key switch to the

on position (Figure 23).

Fig. 23

Page6of6

KIT NO. 9014185

9014181 Rev. 01 (01- 2017) Tennant Company www.tennantco.com

4. The application software will then connect to the

machine (Figure 24). If the application remains on the

“Connecting to Machine...” screen for an extended

period, cycle key or close and restart the application

software. If it still fails to connect, restart the computer.

Fig. 24

5. Once connected, the home screen will appear (Figure

25). If firmware updates are required, the “Firmware”

button will be highlighted in yellow as shown. Press

the button to update the machine’s firmware.

Fig. 25

If the following screen appears, continue the firmware

update by pressing the yellow “Update” button

(Figure 26).

Fig. 26

6. Cycle the key to apply the firmware updates when

prompted. Disconnect the USB cable.

REACTIVATE IRIS TELEMETRY SYSTEM

NOTE: The IRIS telemetry system must be reactivated

to complete the control board replacement. The

system will not function until it is reactivated.

For assistance to reactivate the IRIS telemetry system,

call your customer service location:

Before calling, be sure to have the machine serial number

ready for reactivation (Figure 27).

USA Customer Service Location: Call Technical

Support between hours 7:00 am and 5 pm CST, Monday

through Friday.

Australia Customer Service Location: Call CCC

between hours 8:00 am and 5 pm AEST, Monday through

Friday. Ask to be routed to the IRIS expert for assistance.

Canada, Europe, Middle East, Africa Customer

Service Location: Call local IRIS expert between hours

8:00 am and 5 pm, Monday through Friday.

Machine

Serial

Number

Fig. 27

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