Televic Confidea G3 Troubleshooting guide

conference

CONFIDEA G3

USER & INSTALLATION GUIDE

No part of this publication or documentation accompanying this product may be reproduced in any form or

by any means or used to make any derivative such as translation, transformation, or adaptation without the

prior written permission of the publisher, except in case of brief quotations embodied in critical articles or

reviews. Contents are subject to change without prior notice.

The authors of this manual have made every effort in the preparation of this book to ensure the accuracy of

the information. However, the information in this manual is supplied without warranty, either express or

implied. Neither the authors, Televic Conference NV, nor its dealers or distributors will be held liable for any

damages caused or alleged to be caused either directly or indirectly by this book.

Trademarks

All terms mentioned in this manual that are known to be trademarks or service marks have been

appropriately capitalized. Televic NV cannot attest to the accuracy of this information. Use of a term in this

book should not be regarded as affecting the validity of any trademark or service mark.

CONTENTS

Introduction

Getting started 7

About this manual 7

Compatibility 8

About Confidea G3 9

Safety Instructions

Safety instructions 11

Safety 11

FCC & ICES Information 11

Conformity and Certification Info for Japan 12

Important safety instructions 12

Lithium batteries 15

General conformity info 17

Power connections 18

Confidea G3 Components

Introduction 21

General system architecture 21

Wireless Conference Access Point (WCAP) 22

Introduction 22

Installation 22

Connections and Controls 23

Wireless contribution units 26

Introduction 26

Controls and indicators 26

Install unit 28

Startup and shutdown of delegate unit 28

Battery pack 30

Introduction 30

Power supply 30

Controls and indicators 30

Battery charging and handling 31

Installation 32

Microphones 33

Introduction 33

Electrical and acoustic properties 33

Microphone connector 34

Operation 34

Installation Design

Wireless network and frequency bands 36

Wireless LAN 36

Televic Confidea wireless system 37

Frequency bands 37

Installation Process

Mount the Confidea WCAP 41

POSITION THE CONFIDEA WCAP 41

OPTIMIZE POSITION OF THE WCAP ANTENNAS 42

MAXIMUM RANGE OF THE WCAP 43

INSTALLING THE CONFIDEA WCAP 44

Configuration

Configure IP settings 46

Change IP settings in Windows 46

Change IP settings in macOS 48

Access the WCAP web server 51

ACCESS THE WCAP WEB SERVER FOR THE FIRST TIME 51

ACCESS THE CONFIGURED WCAP 53

RETURN TO FACTORY SETTINGS 53

Introduction to the web server 55

Compatibility 55

Quick start to the application 55

Configure network settings 58

Change IP settings 58

Configure frequency settings 60

Select frequencies 60

Frequency Planning 61

Configure conference settings 62

Initialization 62

Configure discussion options 65

Configure audio settings 69

General audio settings 69

AUX IN settings 72

AUX OUT settings 72

Use the operator mode 74

System configuration 75

Regional settings 75

update Confidea G3 76

System info 78

Logging 79

Encryption 80

Link CoCon to WCAP 81

Introduction 81

Upload license 81

Couple Confidea G3 with Plixus 83

Camera control 85

Introduction 85

Configure camera control 85

INTRODUCTION

This chapter will give you a short introduction to this manual and a general

description of the Confidea G3 and its functionalities.

GETTING STARTED

About This Manual

Throughout this guide we use different icons to designate different types of information:

This is a note. A note gives additional information, such as the meaning of the color of the LEDs. A

note also provides information that may only be applicable to some situations.

This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you know

of an option that you may find helpful.

This indicates that something is very important. Important information is something that you need to

do in order to accomplish a certain task.

This provides safety precaution information, that is, information that you need to be careful about to

prevent potential problems when using our systems.

GETTING STARTED 7

Compatibility

This user manual applies to the following products:

Product Version

WCAP + firmware version ≥ 1.06

WCAP fpga version ≥ 1.06

WDU + firmware version ≥ 1.06

WCAP + 71.98.0033

CoCon ≥ 3.02

GETTING STARTED 8

ABOUT CONFIDEA G3

The Confidea Wireless G3 uses wireless technology to give you much more flexibility to set up your

conference system. The basic system consists of the following elements:

The Confidea Wireless Conference Access Point (WCAP)(A), which acts as a mini central unit.

Combine this with multiple Wireless Delegate/Chairman Units (WDU)(B).

Using the provided audio inputs and outputs (C), connect to different audio systems such as a

handheld (wireless) microphone, a room audio system, a video conferencing system, etc.

The access point has a built-in web server (E), which you can access from any desktop

computer, laptop, tablet or smartphone. You can link the WCAP with the CoCon software to

allow more extensive configuration of specific features such as voting.

Link the Confidea system to a camera (F) using the LAN connection (D). You can find more

information on how to configure this in the chapter Camera control.

Figure 1-1 Confidea G3 setup

ABO UT CO NFIDEA G 3 9

SAFETY INSTRUCTIONS

This chapter describes all safety instructions needed to use the Confidea G3

system. Read this before using the equipment.

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