TELES VoIPBox BRI User manual

VoIPBox BRI

Reference manual

Software version 18.0

TELES AG | HEADQUARTERS

Ernst-Reuter-Platz 8

10587 Berlin

GERMANY

Phone +49 30 399 28-066

Fax +49 30 399 28-051

E-mail sales@teles.com

http www.teles.com

TELES®, IntraSTAR®, Intra*®, CELLX®, and iSWITCH®are registered trademarks of TELES AG Informationstechno-

logien. All other trademarks used are the property of their respective owners.

The supplied hardware/software systems are protected by copyright and can be used solely by their lawful

owners.

All text and figures in this publication have been compiled with great attention to detail. Nonetheless, in-

accuracies and typographical errors cannot be entirely avoided. TELES AG Informationstechnologien provides

this document 'as is' without warranty of any kind, expressed or implied. TELES AG Informationstechnologien

reserves the right to make changes in product design or specifications without notice.

VoIPBox BRI

Reference manual

Software version: 18.0 Revised: January 29, 2015Document version: 002

Table of contents

TELES Product Version 18.0.002 Page 3

Table of contents ......................................................................... 3

Preface .........................................................................................12

Organization............................................................................... 14

1 Safety and security precautions ...............................................16

1.1 Safety Measures.............................................................................17

1.2 Power Supply..................................................................................18

1.2.1 Technical Data ................................................................................18

1.2.2 Symbols ...........................................................................................18

1.2.3 Instructions for Use .......................................................................19

1.2.4 Safety Precautions .........................................................................19

1.3 Jacks .................................................................................................20

1.4 EMC Protection...............................................................................20

1.5 System Security ..............................................................................20

1.5.1 Servicing the VoIPBox ....................................................................21

1.5.2 Protecting the Operating System.................................................22

1.6 CDR Files..........................................................................................23

1.7 Network Security............................................................................24

2 Overview...................................................................................... 27

2.1 Features...........................................................................................28

2.2 Implementation scenarios ............................................................30

Table of contents

TELES Product Version 18.0.002 Page 4

3 VoIPBox installation ................................................................... 32

3.1 Checklist ..........................................................................................33

3.2 Package Contents...........................................................................33

3.3 VoIPBox Hardware Description....................................................34

3.4 Installation Requirements.............................................................34

3.4.1 ISDN Wiring.....................................................................................35

3.4.2 Ethernet Wiring ..............................................................................35

3.5 Preparing for Installation ..............................................................36

3.6 Hardware Connection ...................................................................36

3.7 LED Functionality............................................................................37

3.8 Startup with Quickstart .................................................................37

3.8.1 Installing Quickstart .......................................................................38

3.8.2 Configuration with Quickstart ......................................................38

3.9 Startup via FTP................................................................................41

3.10 Self Provisioning with NMS ...........................................................42

3.11 Remote Access and Access Security ............................................42

3.11.1 GATE Manager ................................................................................ 43

3.11.2 Graphical User Interface ...............................................................44

3.11.3 FTP....................................................................................................46

3.11.4 Setting a Password for Remote Access .......................................47

Table of contents

TELES Product Version 18.0.002 Page 5

4 Configuration files ...................................................................... 49

4.1 Configuration File ip.cfg.................................................................51

4.1.1 System Section Configuration ......................................................52

4.1.2 Ethernet Interface Configuration .................................................53

4.1.3 GUI Settings ....................................................................................53

4.1.4 Bridge Configuration .....................................................................54

4.1.5 NAT Configuration..........................................................................55

4.1.6 PPPoE Configuration......................................................................56

4.1.7 Firewall Settings .............................................................................58

4.1.8 Bandwidth Control.........................................................................60

4.1.9 DHCP Server Settings.....................................................................62

4.1.10 DNSmasq settings..........................................................................64

4.1.11 PPP Configuration for Dial-Up Connection .................................65

4.1.12 VLAN Configuration .......................................................................67

4.1.13 Examples .........................................................................................67

4.1.13.1 Default configuration.....................................................................67

4.1.13.2 Active ethernet bridge ...................................................................68

4.1.13.3 Integrated DSL-Router Scenario for VoIP....................................68

4.1.13.4 VLAN Scenario ................................................................................70

4.2 Configuration File pabx.cfg ...........................................................70

4.2.1 System Settings ..............................................................................70

4.2.1.1 Bypass Relay ...................................................................................71

4.2.1.2 Log Files...........................................................................................71

4.2.1.3 Night Configuration .......................................................................73

4.2.1.4 Controllers ......................................................................................75

4.2.1.5 Subscribers .....................................................................................77

4.2.1.6 Global Settings................................................................................78

4.2.2 SMTP-Client Configuration............................................................82

Table of contents

TELES Product Version 18.0.002 Page 6

4.2.3 SNMP Settings ................................................................................84

4.2.4 Time-Controlled Configuration Settings......................................85

4.3 Configuration File route.cfg ..........................................................85

4.3.1 Entries in the Sections [System] and [Night<num>] ..................85

4.3.1.1 Restrict.............................................................................................85

4.3.1.2 MapAll..............................................................................................88

4.3.1.3 Redirect ...........................................................................................90

4.3.2 VoIP Profiles....................................................................................92

4.3.3 Gatekeeper Profiles .......................................................................96

4.3.4 Registrar Profiles ............................................................................97

4.3.5 Radius Profiles................................................................................99

5 Routing examples .....................................................................101

5.1 VoIPBox as a second-generation LCR........................................102

5.2 VoIPBox in an H.323 network .....................................................104

5.3 Work@Home scenario with signaling through a SIP proxy ....106

5.4 ISDN dial-up for terminating VoIP calls .....................................108

5.5 Backbone router using a backup gatekeeper...........................110

5.6 Backbone router with direct endpoint signaling (H.323) ........112

5.7 IntraSTAR.......................................................................................114

5.8 Backbone router with RADIUS management ...........................116

5.9 VoIP backup and automatic reactivation ..................................117

Table of contents

TELES Product Version 18.0.002 Page 7

6 System maintenance and software update ..........................119

6.1 Configuration errors ....................................................................120

6.2 Status and error messages .........................................................120

6.3 Software update...........................................................................126

6.4 SNMP agent ..................................................................................128

6.5 DNS forwarder..............................................................................131

6.6 ipupdate - DynDNS client............................................................132

6.7 Trace ..............................................................................................134

6.7.1 ISDN trace output.........................................................................138

6.7.2 Call forwarding to SIP trace output............................................139

6.7.3 VoIP trace output .........................................................................140

6.7.3.1 Interface IP network.....................................................................141

6.7.3.2 RTP/RTCP output..........................................................................145

6.7.3.3 Internal protocol interface (to ISDN, POTS, mobile) ................152

6.7.3.4 H.245 messages ...........................................................................154

6.7.3.5 RAS (Registration, Admission, Status)........................................158

6.7.3.6 ENUM output................................................................................163

6.7.3.7 Examples .......................................................................................163

6.7.4 Remote output .............................................................................167

6.7.5 SMTP trace output .......................................................................168

6.7.6 Number portability trace output................................................172

6.7.7 DTMF tone trace output..............................................................173

7 Signaling and routing features ...............................................175

7.1 IntraSTAR.......................................................................................176

Table of contents

TELES Product Version 18.0.002 Page 8

7.2 Digit collection (enblock/overlap receiving) ..............................177

7.3 Rejecting data calls and specified numbers..............................178

7.3.1 Blacklist routing............................................................................178

7.3.2 Whitelist routing...........................................................................179

7.3.3 Rejecting calls with ISDN bearer capability data ......................180

7.3.4 Specific routing of data calls via VoIP ........................................180

7.4 CLIP and CLIR................................................................................181

7.4.1 Routing CLIP and CLIR calls.........................................................181

7.4.2 Setting CLIR ...................................................................................182

7.4.3 Setting CLIP ...................................................................................183

7.5 Conversion of call numbers........................................................183

7.6 Overwriting OAD ..........................................................................184

7.7 Setting number type in OAD/DAD..............................................185

7.8 Setting the screening indicator...................................................187

7.9 Setting a default OAD ..................................................................189

7.10 Setting sending complete byte in setup....................................190

7.11 OAD screening..............................................................................191

7.12 Miscellaneous routing methods.................................................193

7.12.1 Routing calls without a destination number.............................193

7.12.2 Routing calls based on existence of destination number.......194

7.12.3 Changing cause values ................................................................195

Table of contents

TELES Product Version 18.0.002 Page 9

7.13 Call forwarding translation: ISDN to SIP....................................199

7.14 Call forking ....................................................................................200

8 Least cost routing .....................................................................203

8.1 Carrier selection ...........................................................................205

8.1.1 Routing entries .............................................................................205

8.2 Alternative routing settings ........................................................206

8.3 Charge models .............................................................................207

8.4 Generating charges with the VoIPBox.......................................210

9 Online traffic monitor ..............................................................214

9.1 Calculating and resetting statistic values and counters..........215

9.1.1 Calculation and resetting of statistic values .............................215

9.1.2 Additional resetting of counters A-F ..........................................217

9.1.3 Resetting statistic counters.........................................................218

9.2 Generating and retrieving CDRs.................................................218

9.2.1 Call log ...........................................................................................219

9.2.2 Missed calls list.............................................................................222

9.3 Sending CDRs via e-mail..............................................................224

10 Two stage dialing/callback server functionality ...................226

10.1 Activating DTMF tone recognition..............................................228

10.2 Announcements ...........................................................................228

Table of contents

TELES Product Version 18.0.002 Page 10

10.3 Two stage dialing with DTMF......................................................230

10.4 Callback with DTMF and preconfigured callback number ......234

10.5 Callback to OAD with predefined destination number ...........235

10.6 Callback with PIN and preconfigured callback number ..........236

11 Additional VoIP parameters ....................................................238

11.1 Signaling parameters ..................................................................239

11.2 Location server parameters........................................................248

11.3 Routing parameters.....................................................................249

11.4 Quality parameters ......................................................................250

11.5 Compression parameters ...........................................................255

11.6 Fax/modem parameters .............................................................256

11.7 DTMF parameters ........................................................................258

11.8 Call forwarding parameters........................................................259

12 Troubleshooting........................................................................261

12.1 No connection to the system......................................................262

12.1.1 System does not start correctly..................................................263

12.1.2 Web interface is not accessible ..................................................264

12.1.3 IP address settings .......................................................................266

12.1.4 Firewall issues and NAT / PAT settings ......................................266

12.1.5 ISDN dial-in number missing or wrong .....................................267

Table of contents

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