Telematrix SIP Phone Instruction Manual
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TeleMatrix SIP Phone
Administration Guide
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About this document
This How-To-Guide is intended for Customer Service and Technical Installation Personnel involved in the
installation and maintenance of TeleMatrix SIP Endpoints.
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Table of Contents
Overview .............................................................................................................................................5
Software & Hardware Setup .......................................................................................................5
Device Limitations ..........................................................................................................................5
Mitel 3300ICP Setup Notes..........................................................................................................6
Network Requirements ..................................................................................................................6
Assumptions for the 3300 ICP programming ..............................................................................6
Licensing and Option Selection - SIP Licensing.........................................................................7
Multiline IP Set Configuration .......................................................................................................8
Class of Service Assignment ........................................................................................................9
SIP Device Capabilities Assignment ..........................................................................................11
Station Service Assignment ........................................................................................................12
Multiline Set Key Assignment .....................................................................................................13
Telematrix SIP Phone Setup Notes .......................................................................................14
Telematrix QuickStart…………………………………………………………...………...……………15
Manual Programming.………………………………………………………………………………..…17
Manually Configuring VLANs………………………………….………………………………………20
Using the Mass Configuration Tool…………………………………………………...……………..22
Loading Configuration Files.……………………………………………………………...…………..23
TMX IP Phone Installation and Configuration Overview………………………………...……….28
Using the Mass Configuration Tool………………………………………………………………….33
Loading Configuration Files…………………………………………………………………………..35
Updating Firmware and Configurations via TFTP…………………………………………………37
Reference – TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP…………..48
Reference - Single Page SIP QuickStart for 3300IP and 9600IP……….………………………..52
Reference – Quick Keys (* * Commands to gain network information from phones) ....…..53
Reference – Power Over Ethernet (802.3af Classification of TeleMatrix Models) ……..…...54
Reference – 9600/9602IPDECT Handset/Base Registration and De-Registration ……..…...55
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Overview
The first section of this document provides a reference for configuring the Mitel 3300 ICP to host
the Telematrix single line corded 3300IP and/or cordless 9600IP-DECT SIP phone endpoints.
The different devices can be configured in various configurations depending on your VoIP
solution. This document covers a basic setup with required option setup.
Software & Hardware Setup
These are the product software/firmware versions known to interoperate on the 3300 ICP.
Manufacturer Variant Software Version
Mitel 3300 ICP – MXe platform 8.0.11.22
TeleMatrix 9600IP Single Line DECT/Cordless SIP
Phone V1.7.253.254 Feb 25 2009
TeleMatrix 3300IP Single Line Corded SIP Phone V1.7.249.248 Feb 12 2009
Device Limitations
This is a list of problems or not supported features when the Telematrix 3300IP phone is connected
to the Mitel 3300.
Feature Problem Description
Call Transfer Unable to transfer calls using device based setup (Supervised or
Unsupervised)
Busy SIgnal 9600IP non-Display phone – Busy Signal is delayed for
approximately 10 seconds.
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Mitel 3300ICP Setup Notes
System based configuration is recommended since Telematrix SIP phones can’t support device based
call transfer (supervised or unsupervised).
The following steps show how to program a 3300 ICP to connect with the Telematrix SIP phone.
Network Requirements
• There must be adequate bandwidth to support the voice over IP. As a guide, the Ethernet
bandwidth is approx 85 Kb/s per G.711 voice session and 29 Kb/s per G.729 voice session
(assumes 20ms packetization). As an example, for 20 simultaneous SIP sessions, the Ethernet
bandwidth consumption will be approx 1.7 Mb/s for G.711 and 0.6Mb/s. Almost all Enterprise
LAN networks can support this level of traffic without any special engineering. Please refer to the
3300 Engineering guidelines for further information.
• For high quality voice, the network connectivity must support a voice-quality grade of service
(packet loss <1%, jitter < 30ms, one-way delay < 80ms).
Assumptions for the 3300 ICP programming
• The SIP signaling connection uses UDP on Port 5060.
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Licensing and Option Selection - SIP Licensing
Ensure that the 3300 ICP is equipped with enough SIP Device licences for the connection of SIP end
points. This can be verified within the License and Option Selection form.
Figure 1 – License and Option Selection
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Multiline IP Set Configuration
On the Mitel 3300 ICP, a SIP device can be programmed either in the User Configuration form or the
Multiline IP Set Configuration form and are programmed as a “Generic SIP Phone”. Enterprise Manager
can also be used to provision where this application is installed.
The Login PIN is the SIP authentication password and the username is the DN. The Number and Login
PIN must match the information in Telematrix 9600IP phone configuration. All other field names should be
programmed according to the site requirements or left at default.
Figure 2 – Multiline IP Set Configuration
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Class of Service Assignment
The Class of Service Options Assignment form is used to create or edit a Class of Service and specify its
options. Classes of Service, identified by Class of Service numbers, are referenced by the Station Service
Assignment form for the SIP devices.
Figure 3 – Class of Service Assignment
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Figure 4 – Class of Service Assignment (Cont)
Table of contents
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