Tektronix RFM3UP User manual

RFM3UP Upgrades

RFM300

DTV Monitor

ZZZ

Instructions

www.tektronix.com

*P075099301*

075-0993-01

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Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication

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TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.

Contacting Tektronix

Tektronix, Inc.

14200 SW Karl Braun Drive

P.O. Box 500

Beaverton, OR 97077

USA

For product information, sales, service, and technical support:

In North America, call 1-800-833-9200.

Worldwide, visit www.tektronix.com to ﬁnd contacts in your area.

Kit Description

This document provides instructions for installing RFM3UP software upgrades

into an existing RFM300 DTV Monitor. The RFM3UP upgrade kit contains

a license upgrade certiﬁcate that allows you to enable the new options on the

monitor.

The RFM300 is supplied with an 8VSB interface card as a standard accessory. No

hardware options are available.

The following table lists the RFM300 upgrades that are supported by this

document.

Table 1: Supported software upgrades

Product Option Description

RFM3UP DIAG Software upgrade to add the following software features:

– Triggered recording capability up to 160 MB

– Template testing (for user-deﬁned service plan testing)

– In-depth PCR analysis with graphical result views

– Bit rate testing functionality

– Service logging

– RF Polling functionality

Supported Products The following product is supported by this upgrade kit:

RFM300 DTV Monitor

RFM3UP Upgrade Instructions 1

Kit Description

Software Option Upgrades To perform a software option upgrade, you must use a PC to access the RUI

(Remote User Interface) of the DTV monitor. The PC and the monitor must be

connected to the same Ethernet network.

The following table lists the system requirements for the RFM300 DTV monitor.

Table 2: PC system requirements

Characteristic Description

Minimum speciﬁcation 1.2 GHz Intel Pentium Processor (Preferred: 2 GHz)

Operating system Microsoft Windows 2000, Windows XP, and Windows

Vista (Recommended: Windows XP Pro)

Disk space 2GBfreed

isk space

Ethernet 10/100-base T

Installed software Microsoft Internet Explorer, Version 7.0 minimum;

Sun Java Runtime Environment Version 6 Update

10 minimum (1.6.0_10 or later)

RAM 1GB

CD-ROM drive 8x

Display 1024 x 768 pixel video monitor with 16 bit (65000)

available colors

Kit Parts List

The following table lists the parts supplied with each of the upgrade kits.

Table 3: RFM300-DIAG upgrade kit parts list

Quantity Part number Description

1 EA 063-4135-xx MTM400A, RFM300, and IPM400A DTV Monitor

Documentation CD

1 EA 063-4136-xx MTM400A, RFM300, and IPM400A Software Application

1EA NA Option key document for a speciﬁed RFM300 DTV monitor

1EA NA Product Upgrade identiﬁcation sticker

1 EA 075-0993-01 RFM3UP Upgrades Instructions

(This document)

2RFM3UP Upgrade Instructions

Software Option Upgrade

The RFM3UP option upgrade requires that you apply a new option key to enable

the new options.

Option Keys

Option keys are a unique string of alphanumeric characters of the form

nnnnn-nnnnn-nnnnn-nnnnn. A single option key can enable one or more software

options.

Each option key is unique and is generated for a speciﬁc RFM300 monitor using

the serial number and MAC address of that monitor. An option key that is

generated for one monitor will not work when applied to another monitor.

The serial number identiﬁes a speciﬁc DTV monitor. The MAC address identiﬁes

the Transport Stream Processor board that is installed in the monitor. If there is

a hardware failure and the Transport Stream Processor board is replaced, a new

option key will need to be issued because the monitor will then have a different

MAC address. The MAC address is printed on the label on the top cover of the

monitor and above the network port on the rear panel.

This kit includes both a document and a sticker with the new option key for

your monitor. Apply the sticker to the top cover of the monitor after you verify

the upgrade.

CAUTION. To avoid losing your software options, do not misplace the option key

document or sticker that was included with this upgrade kit. If the battery-backed

RAM in your DTV monitor is reset, you must reapply the option key to reenable

any software options that were purchased for your monitor.

RFM3UP Upgrade Instructions 3

Software Option Upgrade

Upgrading the Software

Perform the following procedure to apply the option key that was supplied with

this kit:

1. Power on the monitor and wait for it to initialize. When the initialization

process is complete, the monitor beeps and the front-panel LEDs illuminate.

2. Use a PC that meets the requirements listed. (See Table 2 on page 2.)

Ensure that the PC is connected to the same Ethernet network as the monitor.

Perform the following steps to open the RUI :

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor

RUI. You can also access the RUI using the Tektronix Web Monitoring Systems

Manager (WebMSM). The instructions for using WebMSM are located in the

WebMSM User Manual (Tektronix part number 077-0116-xx).

CAUTION. The Java applet used in the following steps will not run unless a temp

directoryisproperlyconﬁgured on the PC. A temp directory is set up by default

in the Windows XP operating system; previous operating systems may require

operator action.

The Java applet will not run unless the Sun Java Virtual Machine is installed.

Type java -version at the command prompt to verify that it is installed and that the

version is 1.6.0_10 or greater. If it is not installed, you can download the latest

version from the Sun Web site, www.java.com.

If you have to update the Java version on the PC, you will need to restart this

procedure at step 2.

a. Launch Microsoft Internet Explorer.

b. In the address bar of the Web browser, enter the network identity

or IP address of the monitor, for example: http://TSMonitor01 or

http://111.222.333.444.

c. Press Enter. A Java applet is downloaded from the monitor and launched.

The ﬁle size is approximately 1.5 MB; the download time will depend

on the network speed and trafﬁc.

3. After the Java applet is downloaded, the Connect to MTM Device dialog box

is displayed. (See Figure 1.)

4RFM3UP Upgrade Instructions

Software Option Upgrade

Figure 1: Logging on to RFM300 monitor

4. In the Connect to MTM Device dialog box, select Administrator from

the Login Type drop-down list, and then enter the password. The default

password for Administrator login type is tek.

NOTE. You must log in to the monitor using the Administrator login type. The

User login type does not have sufﬁcient permissions to perform software option

upgrades.

5. Click Connect to log on to the monitor and display the RUI window.

6. Click Device in the button bar of the RUI window to display the Device

Information view. (See Figure 2.)

7. Verify that the Network MAC Address shown in the Device Information view

matches the Unique ID number listed on the option key document that was

shipped with the upgrade kit.

8. Make a note of the software options that are currently enabled on the monitor.

NOTE. After you upgrade the monitor, you will verify the upgrade by checking

that the new option that you purchased has been enabled.

RFM3UP Upgrade Instructions 5

Software Option Upgrade

Figure 2: Device Information view

9. After you verify the MAC address and note the installed software options,

close the RUI window, repeat steps 2 through 4 to redisplay the Connect to

MTM Device dialog box, and then proceed to step 10.

NOTE. You should initiate the software options upgrade process from the Connect

to MTM Device dialog box that appears before the monitor RUI is launched.

Only advanced users should use the Connect to MTM Device dialog box that is

accessed from the Connect button in the monitor RUI toolbar.

10. In the Connect to MTM Device dialog box, click Upload License to open the

Upload License dialog box. (See Figure 3.)

CAUTION. The option key string is case-sensitive and must be entered exactly as it

appears on the option key document, including any dashes.

11. In the Upload License dialog box, enter the new option key that was supplied

with this kit, and then click Upload.

12. Click Yes to conﬁrm the upload in the Upload License message box. (See

Figure 4.)

6RFM3UP Upgrade Instructions

Software Option Upgrade

Figure 3: Upload license dialog box

Figure 4: Upload license message box

13. Progress messages will be displayed in the Upload License dialog box as the

new option key is loaded into the monitor:

If the option key is accepted, the message "License upload ok" appears,

and then the monitor automatically reboots. The reboot process

implements the software options enabled by the new option key. The

message "Reboot complete" appears after the monitor reboots.

If the option key is rejected, the message "License upload error -

invalid license" appears in the Upload License dialog box. (See page 8,

Troubleshooting.)

14. Click Close to close the Upload License dialog box, and proceed to verify the

software options. (See page 8, Verifying the Software Option Upgrade.)

RFM3UP Upgrade Instructions 7

Software Option Upgrade

Troubleshooting

If the option key upload is rejected, the message “License upload error −invalid

license” appears in the Upload License dialog box. Use the following steps

to correct the problem:

Reenter the option key in the Upload License dialog box. The option key

string is case-sensitive and must be entered exactly as it appears on the option

key document, including any dashes.

Inspect the option key documentation that was supplied with the upgrade kit

and verify that you are applying the option key to the RFM300 DTV monitor

listed in the documents.

If you are upgrading a monitor that is connected to a network containing

more than one DTV monitor, ensure that the RUI is viewing the correct

monitor. Select Info in the Device view and verify that the MAC Address

of the monitor matches the Unique ID number listed on the option key

documentation supplied with the upgrade kit.

If the upgrade is still unsuccessful, contact Tektronix Technical Support, ensuring

that the following information is available:

Serial Number of the DTV monitor

MAC Address of the TS processor board

Option key string that was supplied with the upgrade kit

Option key string that was previously assigned to the monitor (should be

listed on the label attached to the top cover of the monitor)

Verifying the Software Option Upgrade

Perform the following steps to verify the software option upgrade:

1. Display the Device Information view. Refer to steps 1 through 6 of the

previous procedure. (See page 4, Upgrading the Software.)

2. Verify that the new software option that you purchased with this upgrade is

now enabled. The option is listed on the option key documentation.

8RFM3UP Upgrade Instructions

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