Taxi Butler ONE User manual
TAXI BOOKING DEVICE
Taxi Butler ONE Manual
www.taxibutler.com
2018
Ready to
order a taxi
City Taxi
22:03
Hilton Hotel
Main Street 88
Getting in touch with our team
REGIONAL OFFICES
United States
+1 310 510 6484
usa@taxibutler.com
United Kingdom and Ireland
+44 20 36 08 9088
luke.hale@taxibutler.com
Germany and Poland
+49 20 18 61 9107
peter.moen@taxibutler.com
Australia and New Zealand
+64 9 950 8770
+61 2 8880 5616
slavina@taxibutler.com
Eastern Europe
+49 20 18 61 9107
slavina@taxibutler.com
Nordic
+31 20 89 43 897
thomas@taxibutler.com
South America
+31 20 89 43 897
carmen@taxibutler.com
Benelux
+31 20 89 43 897
contact@taxibutler.com
France
+33 18 48 80 028
laurence@taxibutler.com
Iberia
+34 911829933
carmen@taxibutler.com
Middle East
+31 20 89 43 897
thomas@taxibutler.com
Canada
+1 647 484 4485
canada@taxibutler.com
+31 20 89 43 897
contact@taxibutler.com
GLOBAL HEADQUARTERS
You can reach our technical support team via
tech@taxibutler.com
EMAIL
You can also reach out directly to technical support
team via Instant Chat on the Management Portal.
Log-in via portal.taxibutler.com and click on the chat
icon.
INSTANT CHAT
You can directly create a Tech Support ticket with our
team by filling out the form found under “Contact Us”
on the Management Portal.
TECH SUPPORT FORM
TECHNICAL SUPPORT TEAM
Table of Contents
Our Company
Introduction to Taxi Butler Manuals
Introduction to the Taxi Butler ONE
What’s in the Box?
Activating your Device
Ordering a Taxi
Ordering another Vehicle Type
Cancelling a Taxi
Technical Specifications
5
6
7
8
9
11
13
14
15
Our Company
When our customers are successful, we are successful. With our high-quality products and service,
we are the global leader in taxi booking solutions.
Success for everyone
Born in Amsterdam in 2007, Taxi Butler’s vision is to truly connect travelers with taxi drivers through
an excellent ordering experience from every venue in the world.
We provide an innovative, one click, simple taxi booking device especially made for hotels, bars,
restaurants, company receptions, and businesses. Our customers are using the Taxi Butler to increase
their job requests and automate bookings, while also reducing costs.
Taxi Butler’s one-click service will save our customers time, get them more venues, reduce the
pressure on their call centres, whilst sustaining and stimulating venue loyalty.
Who are we and what do we do?
www.taxibutler.com 5
This series includes manuals for the Taxi Butler product range and for other elements of our service
like the Management Portal.
The information included will guide you through how to setup our products and will answer many
questions that you may have. If you have any further questions please don’t hesitate to get in touch
with tech@taxibutler.com
The manuals will include instructions which need to be carried on both our products and from a desktop
or laptop.
What are the Taxi Butler Manuals?
Guide to Using the Manuals
Introduction to Taxi Butler Manuals
This icon indicates that the instruction must be carried out from your desktop or laptop.
More often than not it will be from the portal.taxibutler.com website.
Any image like this, with the Taxi Butler device, will indicate that the instruction must be
carried out on your devices.
62018
What are the Taxi Butler ONE’s main features?
The Taxi Butler ONE is the first ever one-click taxi booking device.
The ONE is the perfect companion for venue staff working in restaurants, hotels, bars, and virtually
any other venue.
The Taxi Butler ONE has a simple design with two buttons. One button allows you to order a taxi and
the other allows you to cancel a taxi. The screen will show the status of the taxis you have ordered,
the estimated time of arrival, the registration plate of the taxi and the name of the driver or the taxi
company or the booking reference number. When the taxi arrives, you will be notified.
What is the Taxi Butler ONE?
The Taxi Butler ONE allows your
venues to order one or multiple taxis
with just the press of a button.
Your venues receive live updates
on the estimated time of arrival,
reference numbers, and vehicle
details on the screen of the Taxi
Butler.
You can add an additional vehicle
type like a minibus, limousine or any
other vehicle type your fleet consists
of.
If needed, your venues can cancel a
taxi at anytime.
Introduction to the Taxi Butler ONE
www.taxibutler.com 7
With the Taxi Butler ONE you will receive everything you need to get set-up and ready to order more
taxis from different venues. You will receive:
What’s in the Box?
Hardware
Tech
Support
Connectivity
(Sim and Data)
Power Cables
and Plugs
Marketing
Collateral
Management
Portal
82018
Now that you have created your first venue and have
been prompted to add a device to that location, it is
time to power-up your Taxi Butler.
Simply plug in the power cable and the Taxi Butler
will start up automatically. The device will then start
by connecting.
Activating your Taxi Butler ONE
Once the Taxi Butler has established a connection, an
activation code will be displayed on the screen of the device.
Head back over to the Management Portal and press “Yes”
on the prompt to enter the activation code.
Continue by entering the activation in the field provided and
press “Save”.
www.taxibutler.com 9
To complete the activation, press the X button on the front of the device.
Great! Your Taxi Butler ONE is
now ready to order a taxi!
10 2018
Table of contents
