Synology VS360HD VisualStation User manual
Synology VisualStation VS360HD
User’s Guide
Table of Contents
Chapter 1: Introduction
Chapter 2: Getting Started with Synology VisualStation
Setting up VisualStation 4
Managing Congurations with Surveillance Station 4
Getting to Know VisualStation 5
Chapter 3: Operating VisualStation
Live View 6
Timeline 9
Recording List 12
Log 13
Options 14
Chapter 4: Troubleshooting
Syno_UsersGuide_VS360HD_20150128
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Thank you for purchasing Synology VisualStation. VisualStation is a live-view solution designed to supplement
your Surveillance Station conguration. When paired with a Synology NAS, VisualStation allows you to
accomplish the following tasks:
Monitor Real-time Feeds with Live View
VisualStation’s Live View feature allows you to monitor real-time video feeds from IP cameras that are paired with
your Synology NAS, without the need to constantly run a computer. You can adjust camera feeds with PTZ (pan,
tilt, and zoom) controls, or capture snapshots and save them to a USB drive. Moreover, camera feeds can be
arranged in layouts and customized depending on your individual environment and surveillance needs.
For more information, please refer to “Live View” on page 6.
Play Recordings with Timeline
The timeline feature allows you to play back recordings that were captured with IP cameras and stored on your
Synology NAS, providing options to search for recordings based on camera or date. Recordings that were
captured at different times or by different cameras can be watched simultaneously, allowing you to easily compare
footage.
For more information, please refer to “Timeline” on page 9.
Manage Recordings and System Logs
VisualStation allows you to manage recordings and system logs. Recording footage can be played back,
downloaded to USB device, or locked to ensure important footage is not accidentally deleted.
For more information, please refer to “Recording List” on page 12, and “Log” on page 13.
Online Resources
Click on the links to obtain Synology's online resources.
• Knowledge Base: www.synology.com/knowledgebase
• Forum: forum.synology.com
• Download Center: www.synology.com/support/download.php
• Technical Support: www.synology.com/support/support_form.php
Introduction 1
Chapter
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Setting up VisualStation
This guide assumes that your Synology VisualStation has been connected to the local network and successfully paired
with your Synology NAS running with Surveillance Station 7.0 (or later). If you have not yet completed hardware
and software setup, please refer to the Quick Installation Guide that came with your Synology VisualStation before
proceeding.
Managing Congurations with Surveillance Station
Synology VisualStation allows you to monitor IP camera feeds without constantly running a computer. However,
basic congurations must be managed from a computer with access to Surveillance Station, such as conguring
IP cameras. This section explains how to manage these basic congurations.
Accessing Surveillance Station
First, in order to manage VisualStation congurations, you must have access to Surveillance Station. To access
Surveillance Station, please log into Synology DiskStation Manager (DSM) using an account belonging to the
administrators group. Then go to Main Menu > Surveillance Station.
What’s DSM or Surveillance Station? If you are curious about DSM or Surveillance Station, please refer to the Synology
DiskStation User’s Guide available at www.synology.com.
Need more information? Please refer to Surveillance Station Help for a detailed explanation regarding how to manage
VisualStation settings with Surveillance Station. To view Help, open Surveillance Station, click the gure icon in the upper-
right corner, and click Help.
Editing IP Camera Settings
VisualStation can display video feeds from IP cameras on the local network. However, IP cameras must be
congured with Surveillance Station rst. If you wish to edit IP camera settings, open Surveillance Station and go
to IP Camera.
Enabling VisualStation in Add-ons
To start using VisualStation, please do the following:
1 Open Surveillance Station.
2 Go to Add-ons > VisualStation.
3 Click Action > Run.
Customizing Live View Layouts
Camera feeds on the Live View page can be arranged in layouts and customized on VisualStation or from
Surveillance Station. To edit live view layouts on VisualStation, please refer to “Controller Panel” on page 7.
To customize or create live view layouts from Surveillance Station, please do the following:
1 Open Surveillance Station.
2 Go to VisualStation.
3 Click Edit.
4 Select Edit Live View.
Getting Started with Synology
VisualStation
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Editing Device and System Settings
Device information and system settings of VisualStation can be viewed and edited from Surveillance Station. To
see device information and system settings, please do the following:
1 Open Surveillance Station.
2 Go to VisualStation.
3 Click Edit.
4 Select Edit Settings.
Getting to Know VisualStation
This section explains the basics of navigating and operating Synology VisualStation.
Using a Mouse or Joystick
Once VisualStation is powered on and booted up, the VisualStation user interface appears on the HDMI or VGA
display connected to it. In order to navigate and operate this user interface, you can plug a mouse or joystick into
one of the USB ports located on the back panel of VisualStation.
Navigating
At the top of the user interface, you should see a taskbar. Use this taskbar to navigate between pages. See the
graphic and explanation below:
Item Name Function
1. Live View Go to the Live View tab.
2. Timeline Go to the Timeline tab.
3. Recording List Go to the Recording List tab.
4. Log Go to the Log tab.
5. Notications View notications, such as system messages, warnings, etc.
6. Lock Click to lock your VisualStation to the currently paired Synology NAS in order to
prevent other NAS from pairing with it.
7. Options
This menu includes the following:
1. Information: View system information: model name, serial number, IP address,
fan status, paired server info.
2. Network: Edit device name and network congurations.
3. Firmware: Perform rmware upgrade.
4. Shutdown: Power off VisualStation.
This chapter explains how to use the main features of Synology VisualStation, including monitoring camera
feeds with Live View; playing back recordings with timeline; managing recording les and system logs with
Management; viewing system information and updating rmware with Options.
Live View
On the Live View page, you can monitor real-time video feeds from IP cameras that are paired with your Synology
NAS, capture snapshots, or adjust camera feeds with pan, tilt, and zoom (PTZ) controls. Camera feeds can be
arranged in layouts and customized depending on your individual surveillance needs.
Item Name Function
1. Live View Layout Displays video feeds from IP cameras. For more details, please see “Live View
Layout” below.
2. Controller Panel Operate camera feeds with PTZ controls, zooming, or audio volume. For more
details, please see “Controller Panel” below.
3. Layouts Panel Edit live view layouts, or enable/disable layout related features. For more details,
please see “Layout Conguration” below.
4. Patrol Panel Allows you to switch patrol settings. For more details, please see “Patrol Controls”
below.
5. Device Output Panels Activate/deactivate digital output or audio output. For more details, please see
“Device Output Features” below.
Live View Layout
IP camera feeds are displayed here. Layout of camera feeds can be customized using Surveillance Station. For
more details, please see “Customizing Live View Layouts” on page 4.
Clicking a camera feed selects it. Once a camera feed is selected, you can use controls located on the left panel
Operating VisualStation 3
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to change viewing options. The currently selected camera feed is highlighted with a yellow frame.
Double-clicking any camera feed enlarges the image of that feed. Double-clicking again returns to the normal
view.
When you hover the pointer over the bottom left corner of a camera feed, you will see snapshot and pause/
resume buttons, as well as other buttons according to the features supported by your cameras. For more
information, please refer to Surveillance Station Help.
Item Name Function
1. Snapshot Saves a still snapshot of the selected camera feed. A USB drive must be
connected to VisualStation in order to save snapshots.
2. Pause/Resume Pause or resume the selected camera feed.
Controller Panel
This section explains the Controller panel, which provides options to operate camera feeds on the Live View
page.
Item Name Function
1. PTZ Controls
Adjust angle and zoom of cameras that support PTZ (pan, tilt, zoom) controls.
These controls are grayed out when the selected camera does not support PTZ
controls.
Arrow buttons adjust the angle of the currently selected camera.
Home button returns the selected camera to its default position.
Plus and minus buttons adjust the optical zoom of the selected camera.
2. Digital Zoom Drag to adjust digital zoom of the selected camera. Click the image and drag to
pan.
3. Volume Drag to adjust the volume of the selected camera’s audio input. This slider is
grayed out when the selected camera does not support audio output.
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Layout Conguration
Layout conguration can be set on this panel. To congure VisualStation live view layouts from Surveillance
Station, please see “Customizing Live View Layouts” on page 4.
Item Name Function
1. Layouts Create, remove, and manage layouts of VisualStation. The default layout cannot
be removed.
2. Layout Switch Select an existing layout setting.
3. Information Shows the description of each camera feed.
4. Aspect Ratio View each camera feed with xed aspect ratio.
5. Full Screen Display camera feeds layout in full screen. Right-click to exit full screen mode.
Patrol Controls
Patrols or preset positions can be selected from the drop-down menus located on this panel. For more details,
please refer to Surveillance Station Help.
Device Output Features
Digital output and audio output features can be switched on/off on this panel. For more details, please refer to
Surveillance Station Help.
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Timeline
On the Timeline page, you can play back recordings that were captured with IP cameras and stored on your
Synology NAS. Recordings can be ltered based on camera or date. In addition, footage recorded at different
times or with different cameras can be watched simultaneously, allowing you to easily compare captured
recordings.
Item Name Function
1. Recordings Viewer Video footage recorded with IP cameras is displayed here. Please see “Recording
Viewer” below.
2. Timeline Search for recordings according to time captured. Please see “Timeline” below.
3. Camera Panel Play back recordings captured with specic cameras. Please see “Camera Panel”
below.
4. Controller Panel Controls for recordings playback, such as play, pause, digital zoom, etc. Please
see “Controller Panel” below.
5. Action Panel Enable sync mode, or x aspect ratio. Please see “Action Panel” below.
Recording Viewer
Recordings from IP cameras can be displayed here.
Clicking a camera feed selects it. Once a camera feed is selected, you can use controls located on the left to
change viewing options. The currently selected camera feed is highlighted with a yellow frame.
Double-clicking any camera feed enlarges the image of that feed. Double-clicking again returns to the normal
layout.
When you hover the pointer over the bottom left corner of a camera feed, you will see snapshot, seek, and
download buttons.
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Item Name Function
1. Snapshot Saves a still snapshot of the selected camera feed. A USB drive must be
connected to VisualStation in order to save snapshots.
2. Seek
Search for recordings from a specic time. After clicking the Seek button, you can
enter a time, and VisualStation will begin playing back recordings captured after
the selected time.
For example, you click seek and enter 07:00:00, but no recordings were captured
until 07:15:00. In this case, recordings will start playing back from 07:15:00.
3. Download Saves a copy of the currently viewed recording to a USB drive. To save recording
les, you must rst connect a USB drive to your VisualStation.
Timeline
The timeline displays the times when recordings were captured, allowing you to quickly search for recordings
captured at specic times. There are two columns, the left one representing all camera feeds, and the right one
representing the currently selected camera feed.
On the timeline, clicking a specic time starts playing the rst recording captured after that time. For example, if
you select Camera A and click 08:00:00, but no recordings were captured until 08:34:00, then recordings will be
played back starting from 08:34:00.
Camera Panel
Use this panel to select cameras. Recordings captured with the selected cameras can be played back. Before
playing back any recordings on the Timeline page, you must choose at least one camera.
Item Name Function
1. Server Select a server belonging to a CMS structure to display camera feeds from the
selected server.
2. Camera
Choose to play back recordings captured by specic cameras. You can select up
to four cameras. Each drop-down menu corresponds to a position on the recording
viewer layout and timeline.
Table of contents
