Synesso Cyncra 2016 User manual
2016 CYNCRA OWNER’S MANUAL
5610 4th Ave. S. Seale, WA 98108 U. S. A.
(t)+1. 206.764.0600 (f) +1. 206.764.0601
www.synesso.com
Last Revision: 5-2018
2
TABLE OF CONTENTS
Introducon 3
Safety Warnings 4
Warranty & Water Standards 5
Installaon 6-7
Installaon Prep Guides 8-9
Plumbing Requirements 10
Electrical Requirements 11
Operaon 12-14
Machine Opons 14-15
Programming Machine Funcons 16-21
Brew Temperature Control 17
Auto Flush 18
Steam Temperature Control 19
Hot Water Tap / Serial Number 20
Error Codes 21
Maintenance 22-23
Troubleshoong 24-26
3
INTRODUCTION
These are Original Instrucons. Congratulaons on the purchase of your Synesso™ Cyncra 2016 espresso
machine. Please read this Owner’s Manual and retain it in a safe locaon for future reference. If you have
any quesons about your machine, please contact Synesso™ and our knowledgeable sta will assist you.
Included in the package with this machine you will nd the following:
Thumb Drive containing the Owner’s Manual and other technical documents
Pump/Motor Combinaon + hoses (3/8” compression ngs on all hoses)
8’ Flexible ¾” ID drain hose + hose clamp (aached)
Fing, 1/4” male NPT x 90° x 3/8” Compression (if not CE/C-Tick)
Accessory Package: Portalters (per customer specicaon), blind basket, Synesso™ 3 oz. (90ml) shot
glass, JoeGlo™ cleaning kit, 58mm tamper, 4 rubber leg pads
Electrical plugs are ONLY included on CSA Cered machines (Canada). For all other machines, the
owner of the machine must purchase an appropriate plug end for their machine.
Serial Number
Your espresso machine has a unique serial number, located on the le inner frame of the machine, just
under the drain tray on a serial plate. The number can also be read on the display during start-up or on the
“Synesso” screen (see page 18). Please have this serial number available for reference when contacng
the factory.
Understanding the informaon displayed in the serial number. i.e.: 307152350
3 - is the number of groups on this machine (this is a 3 group machine)
07 - is the month it was built (July is 07)
15 - is the year it was built (15 is the year 2015)
2350 - is the machine sequence number for all machines built by Synesso
Please have your Serial Number available
BEFORE calling for service or technical support.
Thank you.
S/N: ________________________________
The OFFSETS for this machine are:
BG1: _____°F / BG2:_____°F / BG3:_____°F
Steam Tank:_____°F
Factory Contact Informaon:
Synesso™ Inc.
5610 4th Ave South
Seale, WA 98108 - USA
Tel: +1.206.764.0600 / Fax: +1.206.764.0601
E-mail: [email protected]
Web: www.synesso.com
Twier: @SynessoFactory
Instagram: Synesso_factory
Facebook: Synesso Factory Temperature Sengs:
Brew Tanks: 203 F (95 C) Steam Tank: 250 F (129 C)
4
The conductors of the power supply cord are
marked “L1”, “L2” for the ungrounded (“hot”)
supply conductors and “G” for an equipment
grounding lead.
Warning: Risk of Fire. Use UL Listed Grounding
Type Plug rate for 220 Volts, ______ Amperes,
_______ Phase, #______ Wire. Plug to be Selected
and Installed only by Qualied Service Personnel.
Electrical
WARNING: Disconnect from
power supply before servicing
AVERTISSEMENT: Couper
l’alimentaon avant l’entreen
et le depannage.
California
only:
CALIFORNIA PROPOSITION 65 WARNING
WARNING: This product contains chemi-
cals known to the State of California to
cause cancer and birth defects or other
reproducve harm. (California law require
this warning to be given to customers in
the State of California)
Electrical
Box:
This equipment is to be installed to
comply with the applicable federal,
state or local plumbing codes.
Under drain
tray
Materials informaon for Synesso™machines:
All stainless steel coming into contact with the water supply is 300 series
All brass ngs are low lead per the CA360 specicaons or beer
All electronic devices are lead free
All gaskets are made from food-contact safe material
Test Informaon
Brew (coee) tanks are hydrostacally tested to 375 psi
Steam tanks are pressure tested to 75 psi
The electrical system is subject to an electrical withstand test of:
1.20 kvac, at 5.00 mA, for 1 second
IMPORTANT Informaon for Synesso™ Espresso Machines: DISCONNECT FROM POWER BEFORE SERVICING.
Read the enre manual before operang this machine.
Steam and condensaon from the steam wand discharge are very hot and may cause burns.
The steam wand ps and bases become hot during use: do not touch these surfaces.
Cover the steam wand p or submerge in a lled pitcher to safely divert the steam before opening the
steam valve.
Never remove the steam wand from the product that is being heated when the valve is open.
Never remove the portalter from the machine during the acve brewing process.
Keep water and moisture away from any electrical device or live power.
Steam tank water is heated to 260°F (126°C) or more; Use cauon near steam tank.
The brew groups deliver water as hot as 210°F (99°C). Avoid exposure to this water.
The hot water mix valve can be adjusted to deliver water as hot as 212°F (100°C), which can cause severe
burns: please use cauon when acvang this water source.
Safety Label Locaons:
Synesso™complies with UL regulaons by posng the following labels on its machines:
SAFETY WARNINGS
5
Limited One-Year Non Wearing Parts Warranty
Synesso, Inc and/or your Distributor warrants to the original purchaser that Synesso espresso machines are
free from defects in materials and workmanship under normal use and service for the period commencing
upon the date of shipping and connuing for 12 months from the original date of shipment. Synesso will
make a good faith eort for prompt correcon or other adjustment with respect to any non wearing part
that proves to be defecve within the limited warranty period. This Limited Warranty is condional upon
proper use of the machine by the purchaser.
This Limited Warranty does not cover defects or damage resulng from: accident, misuse, abuse, shipping
damage, neglect, unusual physical, electrical or electromechanical stress, unauthorized customer modica-
ons or improper water ltraon.
Proper water ltraon and regular lter changes are a requirement to keep your factory warranty valid
and your machine funconing properly. It is highly recommended that you contact a professional water
ltraon specialist in your area and have your water tested to determine the proper ltraon system. It is
important to note that many municipalies change their water sources throughout the year, so addional
water tests may become necessary.
Water Standards to keep your warranty valid:
In Synesso’s experience, Everpure Claris and Cirqua formulator systems can produce a re-
sult that can damage the Synesso stainless steel tanks. Use of either system is highly dis-
couraged and will void the water related parts of the machine warranty.
Any part which is determined to be defecve in materials or workmanship should be returned to Synesso or
to an authorized service locaon, shipping costs to be determined depending upon the circumstances.
Synesso may repair or replace the product or part with new or factory refurbished equipment at Synesso’s
sole discreon. If the product or part is determined to be defecve and in compliance with the Limited War-
ranty condions, the replacement part or product will be returned to the purchaser with shipping prepaid.
.
Many jurisdicons have codes and regulaons governing sales, construcon, installaon, and/or use of
products for certain purposes, which may vary from area to area. While Synesso aempts to assure that its
products comply with such codes, it cannot guarantee compliance and cannot be responsible for how the
product is used or installed.
Total Dissolved Solids (TDS) 30 to 200 ppm (parts per million)
Total Hardness - in ppm Less than 85 ppm
Total Hardness – in grains 3 to 5 grains (divide ppm by 17.1 to get grains)
pH 6.5 pH to 7.5 pH
Chloride 0 ppm – any Chlorides can be corrosive and harmful
Total Alkalinity Less than 100 ppm
Chlorine 0 ppm
Iron 0 ppm
WARRANTY & WATER STANDARDS
6
WARRANTY & WATER STANDARDS
Synesso’s liability is limited to the purchase price of the product and shall not be held liable for damages that
extend beyond the product itself. Synesso’s liability of consequenal, incidental damages, indirect or direct
damages for personal injury, inability to properly use this product, loss of business prots or interrupon to
business is expressly disclaimed.
** Regarding equipment sold or residing outside the United States: purchaser maybe required to pay for the
shipping and associated costs for warranty parts, repairs and services. Please contact your local distributor to
resolve the issue regionally, if possible.
INSTALLATION & WORK STATION
To maintain the 1 year warranty, an authorized or cered espresso service representave
must perform the installaon of this espresso machine.
Site Preparaon - See Diagram on page 7. The machine must be placed on a level horizontal surface that
can be easily cleaned and is capable of sustaining a minimum of 300 lbs.
The counter top requires a depth of 28”, which provides a minimum clearance of 1” behind and 3” in front
of the machine.
The height of the surface can vary to suit the operator.
Make a 2 ½” minimum diameter hole through the counter top located 4” from the rear and 7” from the right
side of the machine. The hoses, drain tube, and electrical lines will all pass through this hole.
A 3/8” min. diameter cold water supply line from the lter with a shut o valve is required within 5’ of the
machine. The valve should be easily accessed for machine service.
The machine supply hose and pump ngs are 3/8” tube compression ngs.
A proper water ltraon or soening system must be installed on the incoming water supply. Water treat-
ment requirements will vary, and it is important to use a system designed to match the needs of your spe-
cic area. Water ltraon systems require periodic maintenance, including cartridge or lter replacement.
Proper ltraon and service is vital to the funcon of the machine and the quality of the espresso served.
Follow the instrucons provided by your water treatment system for proper installaon.
Note: Improper water ltraon can result in severe damage to the machine including scale deposits and cor-
rosion. DAMAGE CAUSED BY IMPROPER WATER TREATMENT WILL NOT BE COVERED BY THE MACHINE
WARRANTY. See page 5.
There must be adequate room under the counter to locate each motor and pump. The pumps must be easily
accessible for adjustment and motors must have a minimum of 3” clearance on all sides for air ow.
A oor drain or sink must be available. The best locaon is directly under the machine. The 3/4” drain hose
should descend as vercally as possible for opmal drainage. An air gap is required between the end of the
drain hose and the highest water posion of a clogged drain. This is to prevent the possibility of drain water
backing up into the machine.
7
INSTALLATION & WORK STATION
8
Easily Accessible
50 PSI (3.5 Bar)
30 GPH (120 LPH)
(230 V / 5956 Was)
(3.5 Bar)
9
10
PLUMBING REQUIREMENTS
This equipment must be installed to comply with the applicable federal, state or local plumbing codes.
WATER TREATMENT IS REQUIRED TO PRESERVE THE FULL MACHINE WARRANTY. Please ensure that the
incoming water complies with the warranty requirements listed on page 5.
Using the provided stainless steel braided hose, connect the pump to the shuto valve on the ltered cold
water line. Fings on the hoses and pumps are 3/8” tube compression. Thread sealant or Teon tape is
not necessary. Make connecons snug, but do not over ghten.
Turn incoming water ON and check for leaks.
Synesso™machines require a minimum of 50 PSI (3.5 bar) of line pressure at 30gal (120L) per hour to have
the auto-ll system for the steam tank funcon properly. Please ensure that the incoming water meets
this requirement or contact Synesso™for alternave methods of boosng water pressure.
NOTE: Synesso™sells a “Euro-hose” adaptor hose and ng (part number is 1.5020) which converts from a
3/8” tube ng to a pipe ng, suitable for most non-US plumbing. Please refer to the picture below to
idenfy the dierences between the standard and Euro-style ngs and hoses.
1/4” NPT
3/8” Tube Compression
3/8” BSP Pipe
Standard Hose
and Fing
Euro Hose
and Fing
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