Symetrix SymNet Series User manual

GThe lightning ﬂash with arrowhead

symbol within an equilateral triangle is

intended to alert the user of the presence

of uninsulated “dangerous voltage” within

the product’s enclosure that may be of

sufﬁcient magnitude to constitute a risk of

electric shock to persons. The exclamation

point within an equilateral triangle is

intended to alert the user of the presence

of important operating and maintenance

(servicing) instructions in the literature

accompanying the product (i.e. this Quick

Start Guide).

GCAUTION: To prevent electric shock, do

not use the polarized plug supplied with the

device with any extension cord, receptacle,

or other outlet unless the prongs can be

fully inserted.

GPower Source: This Symetrix hardware

uses a universal input supply that

automatically adjusts to the applied

voltage. Ensure that your AC mains voltage

is somewhere between 100-240 VAC,

50-60 Hz. Use only the power cord and

connector speciﬁed for the product and

your operating locale. A protective ground

connection, by way of the grounding

conductor in the power cord, is essential

for safe operation. The appliance inlet and

coupler shall remain readily operable once

the apparatus has been installed.

GUser Serviceable Parts: There are no

user serviceable parts inside this Symetrix

product. In case of failure, customers

inside the U.S. should refer all servicing to

the Symetrix factory. Customers outside

the U.S. should refer all servicing to an

authorized Symetrix distributor. Distributor

contact information is available online at:

http://www.symetrix.co.

AVIS:

NE PAS OUVRIR

Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.

SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.

S’adresser a un reparateur compétent.

RISQUE DE CHOC ELECTRIQUE

No user serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION

WARNING:

TO REDUCE THE RISK OF FIRE OR

ELECTRIC SHOCK DO NOT EXPOSE

THIS EQUIPMENT TO RAIN OR MOISTURE

DO NOT OPEN

RISK OF ELECTRIC SHOCK

Important Safety Instructions

!Read these instructions.

@Keep these instructions.

#Heed all warnings.

$Follow all instructions.

%Do not use this apparatus near water. This

apparatus shall not be exposed to dripping

or splashing and no objects ﬁlled with

liquids, such as vases, shall be placed on

the apparatus.

^Clean only with dry cloth.

&Do not block any ventilation openings.

Install only in accordance with the

manufacturer’s instructions.

*Do not install near any heat sources such

as radiators, heat registers, stoves, or

other apparatus (including ampliﬁers) that

produce heat.

(This apparatus shall be connected to

a mains socket outlet with a protective

earthing connection. Do not defeat

the safety purpose of the polarized or

grounding-type plug. A polarized plug has

two blades with one wider than the other.

A grounding type plug has two blades and

a third grounding prong. The wide blade

or the third prong are provided for your

safety. If the provided plug does not ﬁt

into your outlet, consult an electrician for

replacement of the obsolete outlet.

BL Protect the power cord from being walked

on or pinched particularly at plugs,

convenience receptacles, and the point

where they exit from the apparatus.

BM Only use attachments/accessories

speciﬁed by the manufacturer.

BN Use only with the cart, stand, tripod,

bracket, or table speciﬁed by

the manufacturer, or sold with

the apparatus. When a cart

is used, use caution when

moving the cart/apparatus

combination to avoid injury from tip-over.

BO Unplug this apparatus during lightning

storms or when unused for long periods of

time.

BP Refer all servicing to qualiﬁed service

personnel. Servicing is required when the

apparatus has been damaged in any way,

such as power-supply cord or plug cord

is damaged, liquid has been spilled or

objects have fallen into the apparatus, the

apparatus has been exposed to rain or

moisture, does not operate normally, or has

been dropped.

Note: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will

not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the equipment and receiver.•

Connect the equipment into an outlet on a circuit different from that to•

which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.•

Modifications not expressly approved by the manufacturer could void the

user’s authority to operate the equipment under FCC rules.

Cet appariel numerique de la classe B respecte toutes les Exigences du

Reglement sur le materiel brouilleur du Canada.

QUICK START GUIDE: SymNet EDGE I/O Card Safety

What Ships in the Box

• EdgeI/Ocard.

• Cardbracket.

• 2black4-40Phillipsheadscrews.

• 3stainlesssteel4-40Phillipsheadscrews.

• 2or4detachable3.81mmterminalblock

connectors.

• ThisQuickStartGuide.

What You Need to Provide

• SymNetEDGEframe.

• Anti-staticworkstation.

Getting Help

SymNet Composer, the Windows software

that configures EDGE hardware, includes a

help module which acts as a complete User’s

Guide for both hardware and software. If you

have questions beyond the scope of this

Quick Start Guide, contact our Customer

Support Group in the following ways:

Tel: +1.425.778.7728

8:00 am to 4:30 pm

Monday through Friday,

Pacific Time

Web: http://www.symetrix.co

Email: [email protected]

6408 216th Street SW |Mountlake Terrace, WA 98043 USA

T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co

QUICK START GUIDE: SymNet EDGE I/O Card Getting Started

ESD Warning

This product can be damaged by electrostatic discharge

(ESD). When handling, care must be taken so that the

devices are not damaged. Damage due to inappropriate

handling is not covered by the warranty.

The following precautions must be taken:

• Donotopentheprotectiveconductivepackaginguntil

you have read the following, and are at an approved anti-

static work station.

• Useaconductivewriststrapattachedtoagoodearth

ground.

• Alwaysdischargeyourselfbytouchingagroundedbare

metal surface or approved anti-static mat before picking

up an ESD-sensitive electronic component.

• Useanapprovedanti-staticmattocoveryourwork 

surface.

Card Set-up and Conﬁguration

Once you are properly grounded, follow this sequence of

steps to properly set-up and conﬁgure Edge I/O cards in

your Edge frame.

First, make sure the unit is powered down. Next, you must

removethelid.Todothis,3Phillipsheadscrewsneedtobe

removed from the top of the frame. Slide the lid back and

then up when removing. There is a lip that holds the front

down to the chassis.

If your Edge unit has blank ﬁller panels in the card slots,

unscrew and remove them by removing the two black

screws located on the outside of the frame.

To remove an installed card, ﬁrst remove the 2 stainless

steel screws that mount the card bracket to the card. These

screws are located on the inside.

Next remove the stainless steel Phillips head screw from the

top of the card. Gently pull the card up to disconnect the 50-

pin connector. The card is no longer attached to the frame.

Carefully remove the card from the chassis.

Remove the bracket for the I/O card by removing the two

black screws located on the outside of the frame. Unused

I/O card bays must have a blank ﬁller panel installed when

operating an Edge unit.

To install a new card, mount the bracket for the new I/O card

to the frame chassis using the two black screws provided.

Next, align and feed the connectors on the I/O card through

the opening in the bracket and align the single screw hole

in the card with the standoff on the motherboard. Visually

look through this hole and align with the standoff and then,

carefully, apply an even downward pressure until you feel

the card seat into the 50-pin socket. You will likely need to

carefully move the board side to side to align the 50-pin

connector. Use one of the stainless steel screws provided

and mount the board to the standoff. Do not over tighten

this screw. The 50-pin connector on the Edge cards should

not be under any tension when properly installed.

Now, install and tighten the 2 remaining stainless steel

screws that mount the bracket to the card. This should

ALWAYS be the last step before replacing the lid.

Finally, replace the lid.

The IN, OUT, AEC and DIGI LEDs on the front of the Edge

frame will illuminate in combination to indicate the card

type installed. For example, an IN illuminates to indicate an

analog mic/line input card, whereas IN and DIGI illuminate to

indicate a digital input card. If the card is installed properly

the card type LED will illuminate.

Remove Installed Card

Install New Card

Speciﬁcations

QUICK START GUIDE: SymNet EDGE I/O Card

nominalrateof48kHz.Refertothehelpmoduleincluded

in all Symetrix software for more information on the Edge 4

Channel Digital Input Card and audio wiring.

EDGE 4 Channel Digital Output Card

The digital output card provides four channels of digital

output in AES or S/PDIF format with clock inputs to sync the

outputs to a sample rate of your preference. The outputs are

provided on plug-in barrier strip connectors. Control of each

output includes gain with metering and mute.

Connections:

Using 100-Ohm (balanced, AES) or 75-Ohm (unbalanced,

S/PDIF) cables terminated on one end with terminal block

connectors and appropriate connectors for your destination

devices on the other end, connect the terminal block ends

into the Digital Outputs on the card and the opposite ends

into your destination devices’ inputs. These outputs use

asamplerateof48kHzbydefault.Ifyouneedadifferent

samplerate,connectanappropriateWordClock,AES-3/11

clock or S/PDIF clock source to the corresponding Clock

Input(s) on the card. Refer to the help module included in

all Symetrix software for more information on the Edge 4

Channel Digital Output Card and audio wiring.

EDGE 4 Channel Analog Input Card

A single Edge frame has four conﬁgurable card slots,

providing up to 16 channels of local I/O. The analog input

cardprovidesfourchannelsofmic/lineinputwith+48volts

phantom power, 54 dB of gain and 24 dB of trim. The inputs

are electronically balanced and provided on plug-in barrier

strip connectors. Control of each input includes gain with

metering, trim, mute and signal inversion.

Connections:

Using standard mic/line cables terminated on one end with

terminal block connectors and appropriate connectors for

your mic/line sources on the other end, connect the terminal

block ends into the Analog Mic/Line Inputs on the card and

the opposite ends into your source devices’ outputs. Refer

to the help module included in all Symetrix software for more

information on the Edge 4 Channel Analog Input Card and

audio wiring.

EDGE 4 Channel Analog Output Card

The analog output card provides four channels of line level

output. The outputs are electronically balanced and provided

on plug-in barrier strip connectors. Control of each output

includes gain with metering and mute.

Connections:

Using standard mic/line cables terminated on one end with

terminal block connectors and appropriate connectors for

your destination devices on the other end, connect the

terminal block ends into the Analog Line Outputs on the

card and the opposite ends into your destination devices’

inputs. These outputs are +4 dBu balanced line level outputs

by default. If you need an unbalanced output, or more

information on the Edge 4 Channel Analog Output Card,

refer to the analog audio wiring diagrams located in the help

module included in all Symetrix software.

EDGE 4 Channel Digital Input Card

The digital input card provides four channels of digital input

in AES or S/PDIF format and 24 dB of trim. The inputs are

provided on plug-in barrier strip connectors. Control of each

input includes metering, trim, mute and signal inversion.

Connections:

Using 100-Ohm (balanced, AES) or 75-Ohm (unbalanced

S/PDIF) cables terminated on one end with terminal block

connectors and appropriate connectors for your digital

sources on the other end, connect the terminal block ends

into the Digital Inputs on the card and the opposite ends

into your source devices’ outputs. These inputs have a

nominalsamplerateof48kHz.Theywillacceptanyinput

ranging from 12 to 96 kHz and sample rate convert to the

Warranty and Service

The Symetrix Limited Warranty

Symetrix, Inc. expressly warrants that the product will be free from

defects in material and workmanship for two (2) years from the date the

product is shipped from the factory. Symetrix’s obligations under this

warranty will be limited to repairing or replacing, at Symetrix’s option,

the part or parts of the product which prove defective in material or

workmanship within two (2) years from the date the product is shipped

from the factory, provided that the Buyer gives Symetrix prompt notice

of any defect or failure and satisfactory proof thereof. Products may be

returned by Buyer only after a Return Authorization number (RA) has

been obtained from Symetrix. Buyer will prepay all freight charges to

return the product to the Symetrix factory. Symetrix reserves the right

to inspect any products which may be the subject of any warranty claim

before repair or replacement is carried out. Symetrix may, at its option,

require proof of the original date of purchase (dated copy of original

retail dealer’s invoice). Final determination of warranty coverage lies

solely with Symetrix. Products repaired under warranty will be returned

freight prepaid via commercial carrier by Symetrix, to any location within

the Continental United States. Outside the Continental United States,

products will be returned freight collect.

The foregoing warranties are in lieu of all other warranties,

whether oral, written, express, implied or statutory. Symetrix,

Inc. expressly disclaims any IMPLIED warranties, including

fitness for a particular purpose or merchantability. Symetrix’s

warranty obligation and buyer’s remedies hereunder are SOLELY

and exclusively as stated herein.

This Symetrix product is designed and manufactured for use in

professional and studio audio systems and is not intended for

other usage. With respect to products purchased by consumers for

personal, family, or household use, Symetrix expressly disclaims

all implied warranties, including but not limited to warranties of

merchantability and fitness for a particular purpose.

This limited warranty, with all terms, conditions and disclaimers set

forth herein, shall extend to the original purchaser and anyone who

purchases the product within the specified warranty period.

Symetrix does not authorize any third party, including any dealer or

sales representative, to assume any liability or make any additional

warranties or representation regarding this product information on

behalf of Symetrix.

This limited warranty gives the buyer certain rights. You may have

additional rights provided by applicable law.

Note: Some Symetrix products contain embedded software or apps

and may also be accompanied by control software intended to be run

on a personal computer. Said software is specifically excluded from

this warranty.

Limitation of Liability

The total liability of Symetrix on any claim, whether in contract,

tort (including negligence) or otherwise arising out of, connected

with, or resulting from the manufacture, sale, delivery, resale, repair,

replacement or use of any product will not exceed the price allocatable

to the product or any part thereof which gives rise to the claim. In

no event will Symetrix be liable for any incidental or consequential

damages including but not limited to damage for loss of revenue, cost

of capital, claims of customers for service interruptions or failure to

supply, and costs and expenses incurred in connection with labor,

overhead, transportation, installation or removal of products, substitute

facilities or supply houses.

Servicing Your Symetrix Product

If you have determined that your Symetrix product requires repair

services and you live outside of the United States please contact your

local Symetrix dealer or distributor for instructions on how to obtain

service. If you reside in the U.S. then proceed as follows:

Return Authorization

At the Symetrix factory, Symetrix will perform in-warranty or out-of-

warranty service on any product it has manufactured for a period of

three(3)yearsfromdateofdiscontinuedmanufacture.

Before sending anything to Symetrix, please contact our Customer

Service Department for a Return Authorization (RA) number. The

telephonenumberis+1.425.778.7728.Additionally,supportisavailable

via the web site: http://www.symetrix.co/knowledge-base.

In-warranty Repairs

To get your Symetrix product repaired under the terms of the warranty:

1. Call us for an RA number (have the serial number, shipping and

contact information and description of the problem ready).

2. Pack the device in its original packaging materials.

3. Includeyourname,address,daytimetelephonenumber,andabrief

statement of the problem.

4. Write the RA number on the outside of the box.

5. Ship the device to Symetrix, freight prepaid. We do not accept freight

collect shipments.

Just do these five things, and repairs made in-warranty will cost you

only one way freight charges. We’ll pay the return freight.

If you don’t have the factory packaging materials, we recommend using

an oversize box. Wrap the device in a plastic bag, surround it with

bubble-wrap, and place it in the box surrounded by Styrofoam peanuts.

Be sure there is enough clearance in the box to protect the rack ears.

We won’t return the device in anything but Symetrix packaging for

which we will have to charge you. If the problem is due to operator

misuse or error, you will have to pay for both parts and labor. In any

event, if there are charges for the repair, you will pay for the return

freight. Payment for all charges must be pre-arranged (prepaid, Visa or

Mastercard).

Out-of-warranty Repairs

If the warranty period has passed, you’ll be billed for all necessary

parts, labor, packaging materials, and freight charges. Please

remember, you must call for an RA number before sending the device

to Symetrix.

QUICK START GUIDE: SymNet EDGE I/O Card

6408 216th Street SW |Mountlake Terrace, WA 98043 USA

T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co

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