Superior Radiant EWAVE EW18M12 Manual

Series eWAVE Page 1 LT287 Dec 31, 2020

Installation, Operation and Service Instructions

ELECTRIC INFRARED HEATERS

SERIES eWAVE™

Medium Wave Infrared Heater

MODELS

EW18M12

EW18M12V

EW18M24

EW18M24V

WARNING

The manufacturer’s instructions, the layout drawing, national and local codes and ordinances, and all applicable

standards which apply to electrical wiring comprise the basic information needed to complete the installation. These

criteria must be thoroughly understood before proceeding.

Only personnel who have been trained and understand all applicable codes should undertake the installation.

Manufacturer representatives are Factory Certified in the service and application of this equipment, and can be

called on for helpful suggestions about installation.

Canada: 563 Barton Street, Stoney Creek, Ontario L8E 5S1

USA: 315 N Madison Street, Fortville, IN 46040

www.superiorradiant.com

Series eWAVE Page 2 LT287 Dec 31, 2020

CONTENTS

APPLICABLE CODES AND STANDARDS................................................................................................................................. 2

TECHNICAL SPECIFICATIONS ............................................................................................................................................... 2

IMPORTANT INSTRUCTIONS............................................................................................................................................... 3

SAFETY INSTRUCTIONS....................................................................................................................................................... 3

ELECTRICAL AND OPERATING INSTRUCTIONS ..................................................................................................................... 4

REMOTE-CONTROLLED MODEL........................................................................................................................................... 5

CLEARANCE TO COMBUSTIBLES.......................................................................................................................................... 6

SUPPLIED WALL/CEILING SUPPORT .................................................................................................................................... 7

INSTALLATION INSTRUCTIONS............................................................................................................................................ 7

IMPORTANT INSTRUCTIONS FOR OUTDOOR INSTALLATIONS.............................................................................................10

MAINTENANCE INSTRUCTIONS..........................................................................................................................................10

TECHNICAL SERVICE ..........................................................................................................................................................10

REPLACEMENT PARTS .......................................................................................................................................................11

WARRANTY TERMS & CONDITIONS ...................................................................................................................................12

Applicable Codes and Standards

Installation of this heater shall be in accordance with local codes, or in the absence of local codes, the National

Electrical Code, NFPA 70, or the Canadian Electrical Code, Part 1, C22.1.

The eWAVE heater is designed and manufactured for residential / commercial heating applications for indoor and

outdoor use, according to the Standard for Fixed and Location-Dedicated Electric Room Heaters, UL 2021, and the

Canadian Standard for Electric Air Heaters, CSA C22.2 No. 46.

Technical Specifications

Model Output

Wattage

Supply

Voltage

Supply

Phase

Supply Amp

Draw

Supply Voltage /

Connection Dimensions Weight

EW18M12 1800 W 120 V 1 15A 1Φ2W, 120Vac 41x10x3“

(105x25x9cm) 15.7 lbs (7.1 Kg)

EW18M12V 1800 W 120 V 1 15A 1Φ2W, 120Vac 43x10x3“

(110x25x9cm) 16.8 lbs (7.6 Kg)

EW18M24 1800 W 240 V 1 7.5A 1Φ2W, 240Vac 41x10x3“

(105x25x9cm) 15.7 lbs (7.1 Kg)

EW18M24V 1800 W 240 V 1 7.5A 1Φ2W, 240Vac 43x10x3“

(110x25x9cm) 16.8 lbs (7.6 Kg)

Series eWAVE Page 3 LT287 Dec 31, 2020

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric

shock, and injury to persons, including the following:

1. Read all instructions before installing or using this heater.

2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible

materials, such as furniture, pillows, bedding, papers, clothes, etc. and curtains at least 3,3 feet (1 m) from the

front of the heater.

3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater

is left operating and unattended.

4. Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater

inspected by a reputable electrician before reusing.

5. To disconnect heater, turn controls to off, and turn off power to heater circuit at main disconnect panel.

6. This heater has hot parts. Do not use it in areas where gasoline, paint, or flammable vapours or liquids are

used or stored.

7. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may

cause fire, electric shock, or injury to persons.

SAVE THESE INSTRUCTIONS

SAFETY INSTRUCTIONS

CAUTION – High temperature, risk of fire, keep electrical cords, drapery,

furnishings, and other combustibles at least 3.3 feet (1 m) from the front of the

heater and away from the side and rear.

1. This appliance is intended solely for use as an infrared heater and should not be used for other purposes. The

manufacturer is not responsible for any damage that could happen for improper use.

2. After unpacking make sure that the appliance is complete and shows no signs of visible damage or tampering.

3. To reduce the risk of fire, do not store or use gasoline or other flammable vapors and liquids in the vicinity of

the heater.

4. The heater is not intended for use in bathrooms, laundry areas or similar indoor areas. Never locate heater

where it may fall into water.

5. Some fundamental rules which apply to all electrical devices must be observed when using the heater:

a. Do not touch the heater with wet hands.

b. Do not handle with bare feet.

c. Do not let children play with the electrical appliance.

6. Do not apply any modification to the product.

7. Keep connections dry.

8. If the appliance is not used for a long period, turn off the power at the circuit breaker panel.

Each enclosed area within which the heater is located shall have a temperature

control device.

The heater does not feature a device to control ambient temperature.

All users should be made aware of all aspects of operation and safety and these

instructions should be retained for reference.

Series eWAVE Page 4 LT287 Dec 31, 2020

ELECTRICAL AND OPERATING INSTRUCTIONS

General Requirements

Turn the heater on only when you need heat and avoid any misuse.

Do not use the heater if the ambient temperature exceeds 80°F (25°C).

Before connecting the appliance make sure that the voltage is the same as

indicated on the device and the line supply is corresponding to the relevant

electrical code.

1. The installation should always be carried out by a qualified electrician in accordance with the relevant electrical

code: in USA, National Electrical Code, NFPA 70; in Canada, Canadian Electrical Code, Part 1, C22.1.

2. The energy supply to the heater must always be properly grounded.

3. The appliance is equipped with a junction box.

4. For a correct installation of the heater it’s necessary to set the unit with a fused switch or circuit breaker.

5. When required by the installation code, to prevent serious harm from an ongoing electric shock, a Ground Fault

Circuit Interrupter (GFCI) with rated earth leakage operation not exceeding 30mA must be fitted upstream on

the supply line. Additionally, for ensuring a total disconnection of the unit with a full interruption of the contacts

in all poles, it’s necessary to install a category III combined circuit breaker with contact opening distance of at

least 3 mm.

Note: Replace L2 with Neutral for 120 VAC model.

Additional Information

1. For supply connections, use wires suitable for at least 194°F (90°C) with the section AWG16. Use copper wire

only.

2. Do not turn the heater on if it’s placed or lying down on any surface.

3. The color of the radiator could change from dark black to faded black when used inside smoky or polluted

environments or at an ambient temperature above the 80°F (25°C). Such a color variation does not interfere

with the functionality of the heater.

4. A safety clearance 40“ (100cm) should always be maintained in front of the heaters.

5. The heater is not equipped with a power cord.

6. Keep the combustible material away from the heater.

7. There are no serviceable parts inside the heater.

Series eWAVE Page 5 LT287 Dec 31, 2020

REMOTE-CONTROLLED MODEL

The models EW18M12V and EW18M24V are available with dimmer to adjust the heater intensity by remote control.

•The remote control uses one 12V A23 battery.

•Powering on the heater. The heater will start at the last power mode set before switching it off.

•Use the remote control as shown in figure.

Powers on the heater.

HIGH

Selects the maximum power - Red LED lights on.

MED

Selects 2/3 of power - Violet LED lights on.

LOW

Selects 1/3 of power - Blue LED lights on.

STAND-BY

Shuts down the heater - Blue LED flashes.

Note: Replace L2 with Neutral for 120 VAC model.

Series eWAVE Page 6 LT287 Dec 31, 2020

CLEARANCE TO COMBUSTIBLES

1. The minimum installation height from the floor to the heater shall be 6ft (183cm).

2. The minimum clearances from the ceiling, walls and other objects are shown in the pictures below.

3. The stated clearance to combustibles represents a surface temperature of 117°F (65°C) above room

temperature.

4. Building materials with low heat tolerance (i.e. plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to

degradation at lower temperatures. It is the installer’s responsibility to ensure that adjacent materials are

protected from deterioration.

Some parts of this product can become very hot and cause burns. Particular

attention has to be given where children and vulnerable people are present.

Once the product is powered, it automatically goes into ON mode.

It will take a few minutes after powering on to reach the maximum temperature.

Series eWAVE Page 7 LT287 Dec 31, 2020

SUPPLIED WALL/CEILING SUPPORT

INSTALLATION INSTRUCTIONS

Before being used, the heater must be fixed to the wall or to the ceiling by means

of the provided supports.

Ensure that the wall where you intend to install the heater is solid and that no

electrical cables or water pipes pass behind it.

1. Drill four holes in the wall as shown in the

picture.

2. Fix two supports on the wall using the proper

mounting hardware (not included).

Series eWAVE Page 8 LT287 Dec 31, 2020

3. Insert the arch-shaped support in the rail on the

upper side of the heater.

4. Align the base holes of the supports and

join them together using the supplied

screw and bolt.

5. Fix the brackets in position by tightening the

safety screws.

6. Tilt the heater until you can insert a screw

in the hole. Now the junction box is easy

to access.

7. Connect the power according to the following diagram

Note: Replace L2 with Neutral for 120 VAC model.

8. Once the wiring is completed, close the connection box with the appropriate screws, making sure to

position the gaskets between the box and the cover as shown in the figure.

Series eWAVE Page 9 LT287 Dec 31, 2020

9. After finishing the wiring and closing the junction box cover, tilt the heater in the desired angle and insert

the bracket screws in the matching holes.

Series eWAVE Page 10 LT287 Dec 31, 2020

IMPORTANT INSTRUCTIONS FOR OUTDOOR INSTALLATIONS

1. During installation, to maintain the water resistance of the junction box, it is necessary to make sure that all the

components of the fitting are perfectly matched and placed in their position and sequence along the conduit

hose (see pictures);

2. Furthermore, the cut end of the conduit attached to the fitting must be cut uniformly to allow correct pairing and

assembly, which is crucial for ensuring water resistance. Therefore, make sure that the main ring nut of the

fitting that fixes the conduit is firmly tightened. If intended for outdoor installation, a water-tight conduit must be

employed.

MAINTENANCE INSTRUCTIONS

Before cleaning, make sure the power has been turned off at the circuit breaker

panel and that the heating element of the heater is cool.

Never immerse the appliance in water or any other liquid.

Cleaning and maintenance must be performed by the user and not by

unsupervised children.

1. It is important that eWAVE units are regularly cleaned to ensure long and efficient operating life.

2. To clean, use a soft damp cloth and then dry thoroughly.

3. Make sure all parts are dry before powering the heater.

4. eWAVE units should be cleaned and inspected every 3 months.

5. Avoid the use of harsh detergents, solvents, and abrasive or aerosol cleaners as they may damage surfaces.

6. When cleaning the heater, always inspect the back of the heater for build-up of insects, bird droppings, dust,

salt build-up, etc. and clean back thoroughly.

TECHNICAL SERVICE

Always disconnect the appliance before doing any maintenance operation.

1. If the heater is removed from mounting brackets, it should be stored in an undercover dry location.

2. Always inspect the heater after high winds, earthquake, vandalism or any other unusual event that may have

affected the heater. Ensure all parts are dry before powering the heater.

3. Any maintenance service, excluding cleaning, must be carried out by an authorized Manufacturer

representative.

4. If you have any question about your appliance, call the local authorized distributor.

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