Superior fires EF11-35 Assembly Instructions

INSTALLATI N & USER INSTRUCTI NS

All instructions must be handed to the user for

safekeeping.

M DELS C VERED BY THESE INSTRUCTI NS

All Shaftesbury Models

EF11-35

WALL M UNTED ELECTRIC FIRE

Please note: Except where otherwise stated, all rights,

including copyright in the text, images and layout of this

booklet is owned by Focal Point Fires plc. You are not

permitted to copy or adapt any of the content without

the prior written permission of Focal Point Fires plc.

Revision B - 11/13

Model shown: Shaftesbury

GB IE

Superior Fires

Christchurch, Dorset BH23 2BT

Tel: 01202 588 632

Fax: 01202 499326

www.superiorfires.co.uk

e : info@superiorfires.co.uk

IMP RTANT - THESE INSTRUCTI NS SH ULD BE READ CAREFULLY AND RETAINED F R FUTURE

REFERENCE.

When using this electrical appliance, basic precautions should be followed to reduce the risk of fire, electric shock and injury to person,

including the following:

• This heater must be used on an AC supply only and the voltage marked on the heater’s rating label must correspond to the supply

voltage.

• Do not switch the appliance on until it is properly installed as described in this manual.

• The heater must not be located immediately above a socket outlet.

• Keep furniture, curtains and other fabric material away from the appliance.

• Do not leave the appliance unattended during use.

• From time to time, check the cord for damage. ever use the appliance if the cord or any part of the appliance shows signs of damage.

A damaged cord must only be replaced by a qualified person.

• Do not operate this appliance with a damaged plug or cord, after a malfunction or after being dropped or damaged in any way.

• Repairs to electrical appliances should only be performed by a qualified electrician. Improper repairs may place the user at serious risk.

• Do not run the mains cable under carpets, rugs etc.

• Do not cover or obstruct the heater in any way. Overheating will result if it is accidentally covered.

• ever immerse the product in water or any other liquids.

• Do not use this heater where it may come into contact with water e.g. in bathrooms, shower rooms etc.

• Do not use the appliance outdoors.

• Before cleaning the appliance, ensure it is unplugged from the power and that it is completely cool.

• Do not clean the appliance with abrasive chemicals.

• ever use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the

appliance.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person

responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Do not lift the appliance by the decorative fascia.

• CAUTIO ! In order to avoid a hazard due to inadvertent resetting of the thermal cut out, this appliance must not be supplied through

an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility.

• Do not insert or allow foreign objects to enter the inlet or outlet vents as this may result in electric shock, fire or damage to the

appliance.

• Do not install the fire using an extension cord.

• Unplug from the mains supply if the appliance is not to be used for long periods.

The appliance is supplied with a pre-wired three pin plug (13 Amp fuse rated) and 1.8 metres of electrical cable. It is therefore

necessary for a suitable electrical socket to be located within this distance and be easily accessible. This appliance is designed to

be wall hung, using the wall fixtures/fixings provided. DO OT recess any part of appliance into the wall. This appliance is

suitable for installation in static holiday/park homes.

Supply Voltage: 220~240V AC, 50Hz Fuse Rating: 13 Amp

Heating Elements: 1800W Lighting: LED

This fire is fitted with LED’s (Light Emitting Diode) in place of conventional bulbs. LED’s generate the same light levels as

conventional bulbs, but use a fraction of the energy consumed. LED’s are maintenance free and will not require replacing during

the life of the product.

I N S TA L L AT I N & U S E R I N S T R U C T I N S

GB IE

2.0 INSTALLATI N REQUIREMENTS

3.0 APPLIANCE DATA

Section Contents Page No.

1.0 Important otes 2

2.0 Installation Requirements 2

3.0 Appliance Data 2

4.0 Unpacking the Appliance 2

5.0 Component Checklist 3

6.0 Site Requirements 3

Section Contents Page No.

7.0 Clearances to Combustibles 3

8.0 Installing the Appliance 5

9.0 Operating the Appliance 5

10.0 Cleaning and Maintenance 5

11.0 Troubleshooting Guide 6

1.0 IMP RTANT N TES

Read all the instructions before continuing to unpack or install this appliance. Carefully remove the appliance from its

packaging and lay on the floor with it’s back surface downward. ote: DO OT stand the appliance on its frame as this may

cause distortion. Check that the remaining packaging contents correlate with the component checklist below. Please dispose of

all packaging at your local recycling centre.

QUANTITY DESCRIPTI N

1 Wall heater

1 Decorative fascia

1 Rear fascia (selected models only)

1 Instruction booklet

1 Remote control

1 Pack of fixing screws and wall plugs (5 x 40mm pozi pan head screws / 5 x wall plugs)

1 Wall mounting bracket

This appliance is designed to be wall mounted using the mounting bracket and fixings provided. The wall should be relatively flat

and not interfere with any of the ventilation slots in the rear panel.

The wall must be structurally sound and of a material capable of withstanding moderate heat. Finished plaster, conventional

wallpaper, dry-lined plaster board are examples of suitable materials. Materials such as flock, blown vinyl, embossed paper and

cloth wall coverings which are sensitive to even small amounts of heat should be avoided, as some discolouration may occur.

It should be noted that the appliance creates warm convected air currents. These currents move heat from the room

surroundings to, and up the wall surfaces adjacent to the heater.

Installing the heater next to these types of wall coverings or operating the heater where impurities in the air, (such as tobacco

smoke) exist, may slightly discolour wall finishing.

If the appliance is to be mounted on a dry lined or timber framed construction then the integrity and ability of the wall to

carry the weight of the appliance must be confirmed. It is important in these circumstances that any vapour barrier and/or

structural members of the house frame are not damaged.

If you are unsure of the ability of the wall to carry the weight and/or which type of wall fixing to use, you should take

professional advice and obtain the correct fixings. Alternatively, find a more suitable wall location.

D N T

• mount on a ceiling or floor

• recess any part of the appliance into the wall, or run the supply cable under carpets

• site any electrical equipment e.g. plasma screen TV sets etc, on the wall below the appliance.

• site in a position where curtains or drapes could cover the appliance, or other soft materials could cover e.g. below a coat

rack

• site behind an opening door where mechanical impact/damage could occur

• site where the supply cable would become a trip hazard

• sit, stand or forcefully pull on the appliance

• obstruct, cover or force items into the openings

• use the heater to dry clothes

• site/use in an outdoor location(s)

It is important that the following clearances are maintained from the appliance to combustible materials. These clearances are

dependent on the mounting location as defined below:

• The minimum distance from the top of the appliance to a ceiling is 300mm

• The minimum distance from the bottom of the appliance to the floor is 200mm

• The minimum distance to the sides of the appliance is 100mm

• The minimum distance to the front of the appliance is 500mm

4.0 UNPACKING THE APPLIANCE GB IE

5.0 C MP NENT CHECKLIST

6.0 REQUIREMENTS

7.0 CLEARANCES T C MBUSTIBLE MATERIALS

CAUTI N: D N T C NNECT THE APPLIANCE T THE

ELECTRICAL SUPPLY AT THIS TIME.

Focal Point Fires plc. assumes absolutely no responsibility for injuries and damages

that may occur due to improper installation or handling.

Remove any protective film coatings from the finished/decorative surfaces of the

appliance, if any. After having selected the final mounting position of the appliance

taking into account the integrity of the wall the firebox of the appliance may be

secured to the wall.

To ensure customer safety, be sure to design the installation so that the strength of

both the wall and any wall fixings used are sufficient. The appliance should not be

installed until all wet plastering and/or dry wall sanding and wall painting has been

completed. Do not block the ventilation holes of the appliance. The wall onto

which the appliance is installed must be flat. Install only on a vertical surface. Avoid

sloped surfaces. Installation onto anything other than a vertical wall may result in fire,

damage or injury.

If the appliance is to be mounted on the inner leaf of a conventional cavity brick wall,

or a solid wall, then the wall plugs and fixing screws provided may be used.

Depending on the condition of the wall it may be necessary to use additional

fixings. In this situation, any additional fixings and wallplugs should be of the same

size and type as the ones provided.

If the appliance is to be mounted on a dry lined wall or a timber framed

construction wall then efforts should be made to fix in at least two positions

vertically, into one of the wooden studs, or supporting wooden members of the

wall using two of the fixing screws provided. If this is not achievable then the wall

should be strengthened using appropriate building materials.

If there is no alternative than to rely on some plasterboard fixings then special cavity

screw fixings or hollow wall anchors will be required which are not supplied with

this product. These should be constructed from metal and not plastic and of the

design indicated (Figure 1). For further guidance for wall fixing in timber framed

buildings refer to any relevant local codes of practice.

For optimum viewing install the fire out of direct sunlight. Ensure that the bracket

is level by using a spirit level whilst marking out the hole positions. Fix the wall

bracket using the plugs and screws provided. Carefully lift the heater up ensuring

that the top rear ledge of heater engages with the wall bracket and is sitting

centrally. This process should be carried out by two people to avoid injury or

damage to property or the appliance.

Gently bring the heater down against the wall. Mark the lower fixing bracket one

fixing hole position on the wall, remove the heater. Drill the wall and insert the

wall plug. Refit the heater to the wall and fasten the bottom fixing bracket to the

wall using the screw provided to permanently fix the heater in place (Figure 2).

Place the front surround over the front of the fire aligning the slots in the brackets at each side of the front panel with the lugs

on the sides of the fire (Figure 3). Again two people will be required for this operation.

Check that the fan outlet, mounted underneath the appliance, is not covered or obstructed in any way. Ensure the power to

the fire is switched O .

The wall where the appliance is to be

installed must be capable of

long-term support of the total load of

the appliance. Measures should also

be taken to ensure sufficient strength

to withstand the force of

earthquakes, vibration and other

external forces. Plasterboard alone is

not considered to be a structural

material. It is not recommended to

rely on plasterboard fixings alone to

support the weight of the appliance.

WARNING

Figure 1



8.0 INSTALLING THE APPLIANCE

Figure 3

Figure 2

GB IE

The control panel is located underneath the decorative frame on the bottom right hand side of the appliance.

C NTR L PANEL

POWER O /OFF

FLAME BRIGHT ESS (5 settings)

Press to adjust the brightness level

FULL (5) - HIGH (4) - MEDIUM (3) - LOW (2) - DIM (1) - (LOOP)

HEATI G (7 settings)

Press ∧ /∨ to adjust the temperature level

60℃/99°F - 30℃/86°F - 28℃/82°F - 26℃/78°F - 24℃/75°F - 22℃/71°F - OFF -

(LOOP) Press button for 10s to convert between ℃and ℉(model dependent)

EMBER/FUELBED EFFECT

Press to select the dynamic fuelbed effect

All of the appliances features can be operated by the remote control.

Check that the fan outlet, mounted underneath the appliance, is not covered or obstructed in any way. Ensure the power to

the fire is switched O .

REM TE C NTR L

POWER - O /OFF

OFF will cancel the OFF TIMER and the flame brightness slowly fades to OFF.

FLAME BRIGHT ESS (5 settings)

Press ∧ /∨ to adjust the brightness level

FULL (5) - HIGH (4) - MEDIUM (3) - LOW (2) - DIM (1)

HEATI G (7 settings)

Press ∧ /∨ to adjust the temperature level

60℃/99°F - 30℃/86°F - 28℃/82°F - 26℃/78°F - 24℃/75°F - 22℃/71°F - OFF -

(LOOP)

OFF TIMER

Press to set the OFF TIMER

10m - 20m - 30m - 40m - 50m - 1H - 2H - 3H - 4H - 5H - 6H - 7H - 8H - 9H -

(LOOP)

EMBER/FUELBED EFFECT

Press to select the dynamic fuelbed effect

ALWAYS DISC NNECT THE APPLIANCE FR M THE MAINS SUPPLY UTLET

S CKET BEF RE UNDERTAKING ANY CLEANING R MAINTENANCE!

For general cleaning use a soft clean duster - never use harsh abrasive or cleaners. The glass viewing screen should be cleaned

carefully with a soft cloth.

If in doubt consult a qualified electrician. Refer to Section 3.0 Appliance Data for fuse specification. Excluding fuses, use only

genuine manufacturers spare parts available from your supplier.

Replacing the remote control battery:

When the battery becomes weak, the range of the remote control becomes shorter. Replace the battery with a new CR2025

lithium battery.

ote: Keep the lithium battery out of the reach of children.

9.0 PERATING THE APPLIANCE - READ BEF RE USE

10.0 CLEANING AND MAINTENANCE

GB IE

Fire is not switching on Ensure mains switch is on

Replace the fuse in the plug

Fire is not emitting any heat The fire is fitted with an energy saving thermostat. If the temperature in the room

is higher than the temperature selected on the fire, then the thermostat will stop

the heater from turning on. For example, if the room temperature is 22ºc or above

and the fires heater is set at 22ºc, then the heater will not be required until the

room temperature drops below 22ºc. If this is the case select a higher temperature

setting than the room’s temperature and the heater will begin to operate.

The safety cut-out may have operated. Switch your fire off, leave for two minutes

and then switch back on.

Fire shuts off after a period of time Check that the temperature is not set onto the lower settings. If the room is

warm enough the thermostat will stop the fire switching the heat on.

Check that the chimney/flue is blocked off.

Fire seems noisy There is a level of noise when the flame effect is in use, caused by a motor that

helps generate the effect. This noise will be heard when there is no other

background noise.

There is a higher level of noise associated with the heater motor; this is due to

the air flow required when heat has been selected.

Remote is not operating Check or replace batteries.

F861247

Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.

As our policy is one of continuous improvement and development, we therefore hope that you will understand we must retain the right to amend details and/or specifications without prior notice.

11.0 TR UBLESH TING GUIDE GB IE

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