Sub-Zero BI36FSTHLH User manual

CLASSIC REFRIGERATION

USE AND CARE GUIDE

CLEANING, MAINTENANCE, AND MORE

2 | Sub-Zero Customer Care 800.222.7820

CLASSIC REFRIGERATION

Customer Care

The model and serial number are printed on the enclosed

product registration card. Both numbers are also listed on

the product rating plate. Refer to page 3 for rating plate

location. For warranty purposes, you will also need the date

of installation and name of your authorized Sub-Zero dealer.

Record this information below for future reference.

SERVICE INFORMATION

Model Number

Serial Number

Date of Installation

Certied Service Name

Certied Service Number

Authorized Dealer

Dealer Number

If your product ever needs attention, be sure to use a

Sub-Zero Factory Certied Service provider recommended

by our Customer Care Center, or select one from our list of

providers available at subzero.com/locator. All Factory Certi-

ed Service providers are carefully selected and thoroughly

trained by us.

Important Note

To ensure this product is installed and operated as safely

and efciently as possible, take note of the following types

of highlighted information throughout this guide:

IMPORTANT NOTE highlights information that is especially

important.

CAUTION indicates a situation where minor injury or product

damage may occur if instructions are not followed.

WARNING states a hazard that may cause serious injury or

death if precautions are not followed.

IMPORTANT NOTE: Throughout this guide, dimensions in

parentheses are millimeters unless otherwise specied.

Contents

3Classic Features

4Electronic Controls

5Storage

8Operation

12 Care Recommendations

14 Technical Data

15 Troubleshooting

19 Sub-Zero Warranty

WARNING

PROPOSITION 65 FOR CALIFORNIA RESIDENTS

Cancer and Reproductive Harm—

www.P65Warnings.ca.gov

subzero.com | 3

Classic Features

FEATURES

1Product Rating Plate

2Electronic Control Panel and Display

3Freshness Cards

4Door Shelves

5Dairy Compartment

6Refrigerator Storage Drawers

7High-Humidity Crisper Drawer

8Glass Shelves

9Freezer Baskets

10 Ice Container

11 Air Purication System

12 Water Filtration System (behind grille)

13 Automatic Ice Maker

14 Ice and Water Dispenser (dispenser models)

15 Condenser (behind grille)

CLASSIC FEATURES

Over-and-under model

Side-by-side model with internal dispenser

4 | Sub-Zero Customer Care 800.222.7820

ELECTRONIC CONTROLS

Control Panel

FUNCTION

LIGHTS Turns the interior accent lighting on or off for glass

door models.

ICE MAKER Turns power to the ice maker on or off. Use to dis-

able the ice maker during extended vacations.

MAX ICE Activates or deactivates the max ice feature which

increases ice production 30% for a 24-hour period.

COLDER

WARMER

Adjusts the temperature in one-degree increments.

Combination units have separate temperature con-

trols for the refrigerator and freezer. Temperatures

are preset at 38°F (3°C) and 0°F (-18°C).

PURE AIR Activates or deactivates the air purication system.

ALARM Activates or deactivates the door alarm. A chime

indicates the door has been left ajar for more than

60 seconds.

POWER Turns the unit on or off. When the power is off,

“OFF” appears in the control panel display. Turning

the power off at the control panel eliminates the

need to unplug or turn the power off at the circuit

breaker during service or extended vacations.

Control panel and display (model BI-30UG shown)

Display

INDICATOR

Illuminates or ashes when the electronic control system

detects a temperature or ice maker problem, or if the

condenser needs to be cleaned.

Illuminates when the air purication system is activated,

and ashes when the cartridge needs to be replaced.

After the cartridge has been replaced, touch and hold

PURE AIR on the control panel for 5 seconds to reset.

Illuminates when the water lter needs to be replaced.

Illuminates when the ice maker system is activated.

Illuminates when the max ice feature is activated.

Illuminates when the door alarm is activated.

Illuminates when the accent lighting is activated for glass

door models.

subzero.com | 5

Keeping Food At Its Best

DUAL REFRIGERATION®

This Sub-Zero features a unique Dual Refrigeration®system

to keep food fresher longer.

With the Sub-Zero Dual Refrigeration®system, individual

refrigerator and freezer systems have been designed to

maintain accurate, consistent temperatures and proper

humidity levels for longer food life expectancy. Dual Refrig-

eration®eliminates transfer of fresh food odors to frozen

food and ice and does not freeze the moisture out of the air

in the fresh food section.

For handy tips and information on how to maximize food

freshness, refer to the freshness cards stored in the

refrigerator.

STORAGE

Refrigerator Storage

DOOR SHELVES

To remove a door shelf or the dairy compartment, lift from

the bottom and slide out. To reinstall, place in the desired

position and slide the shelf down onto the guides. Refer to

the illustration below.

IMPORTANT NOTE: If the door opening is limited to 90°,

door shelves may need to be removed before removing a

storage drawer or glass shelf.

Door shelf removal

6 | Sub-Zero Customer Care 800.222.7820

STORAGE

GLASS SHELVES

To remove or adjust a glass shelf, tilt up, then lift up and out.

To reposition, insert the shelf in the tracks along the back

wall, then lower the front until it locks into position. Refer to

the illustration below.

IMPORTANT NOTE: Use care when handling glass shelves to

prevent breakage or scratching the interior.

CAUTION

Glass shelves should warm to room temperature before

immersing in warm water.

Glass shelf removal

Refrigerator Storage

STORAGE DRAWERS

To remove a storage drawer, pull forward until the drawer

stops. Lift the front of the drawer slightly, then pull forward.

Refer to the illustration below.

For French door models, the drawer slides may need to be

pushed back manually to provide sufcient clearance for

removal.

To reinstall, push the drawer slides in. Align the drawer with

the slides and push back until it stops. Press down on the

front of the drawer to engage the slides.

Storage drawer removal

subzero.com | 7

ICE CONTAINER

BI-36F and over-and-under models: To remove, pull the

container forward until it stops, then lift out.

Side-by-side models: To remove, pull the container forward

until it stops, then lift to clear the carrier assembly along the

back. Pull forward and out. Refer to the illustration below.

Dispenser models: To remove, pull the container out par-

tially, then rotate and pull out. Refer to the illustration below.

STORAGE

Freezer Storage

FREEZER BASKETS

BI-36F and side-by-side models: To remove, pull forward

until the basket stops. Pull the two metal clips located

behind the bottom two corners of the basket forward, then

lift up and out. Refer to the illustration below. To reinstall,

push the drawer slides in. Align the basket with the slides

and push back until it stops. Press down on the front of the

basket to engage the slides.

IMPORTANT NOTE: For models BI-36S, BI-42S, BI-42SID,

and BI-42SD, to remove, the freezer basket must be raised

and pulled through the opening in the door liner after

disengaging.

Over-and-under models: To remove the upper and lower

freezer baskets, lift up and out. Refer to the illustration

below. To reinstall, insert the lower basket into the four

corner retainers. Position the upper basket onto the side

rails and slide back until it clicks.

BI-36F and side-by-side models

Over-and-under models

Side-by-side models

Dispenser models

8 | Sub-Zero Customer Care 800.222.7820

AIR PURIFICATION CARTRIDGE REPLACEMENT

1To access the air purication cartridge, grasp the outside

cover from the bottom and rotate upward. Refer to the

illustration below.

2Grasp the black cover from the top and rotate down-

ward. The cartridge will pop out and can be removed.

3Remove the new cartridge from packaging and insert

with the connector pointing downward.

4Once in position, close the black cover. Then rotate the

outside cover downward until it closes against the back

wall.

5Once the cartridge has been replaced, touch and hold

PURE AIR on the control panel for ve seconds to reset.

The indicator will appear in the control panel display

but not ash.

Air Purication System

The advanced air purication system of Sub-Zero Classic

models reduces bacteria, odors, and ethylene gas, which

causes premature ripening in fruits and vegetables. The

air purication cartridge has been factory installed and is

located inside the refrigerator, on the back wall.

To initiate air purication, touch PURE AIR on the control

panel.

The cartridge will last approximately one year. The

indicator will ash in the control panel display when the

cartridge needs to be replaced.

Replacement Sub-Zero air purication cartridges can be

ordered online at subzero.com/store. For questions, contact

Sub-Zero Customer Care at 800-222-7820.

CAUTION

The air purication system complies with applicable

Federal requirements regarding incidental exposure

to ultraviolet light. Lamp contains mercury. Manage in

accordance with disposal laws. Visit earth911.com or

call 800-222-7820.

OPERATION

Air purication cartridge

subzero.com | 9

OPERATION

WATER FILTER REPLACEMENT

1To access the water lter, pull out on the bottom edge

of the grille assembly and rotate upward.

2To remove the old lter, rotate counterclockwise one-

quarter turn, then pull out. Refer to the illustration below.

It is normal for a small amount of water to drip when

the lter is removed. It should be wiped up with a paper

towel or cloth.

3Remove the new lter from packaging and remove the

plastic cap.

4Insert the new lter into the manifold and turn clockwise.

5Once the new lter has been installed, press and hold

the water lter reset button for ve seconds to reset.

Refer to the illustration below.

Water Filtration System

The water ltration system of Sub-Zero Classic models

supplies ltered water to the ice maker and water dispenser

(dispenser models) to produce great-tasting water and ice.

IMPORTANT NOTE: When using the water ltration system

for the rst time and after lter replacement, it is neces-

sary to clear any air from the system and allow the lter to

assist in cleaning the water lines. For non-dispenser models,

discard the rst two full containers of ice. For dispenser

models, dispense several glasses of water for a period of

two minutes.

If the water ltration system will not be used, it can be

placed in water lter bypass mode by removing the lter.

The lter is rated for 750 gallons (2839 L) or one year, which-

ever comes rst. The indicator will illuminate in the

control panel display when the lter needs to be replaced.

Replacement Sub-Zero water lters can be ordered online

at subzero.com/store. For questions, contact Sub-Zero

Customer Care at 800-222-7820.

Water lter removal

WATER FILTER

Water lter location

WATER FILTER

RESET BUTTON

WATER

FILTER

10 | Sub-Zero Customer Care 800.222.7820

OPERATION

Ice and Water Dispenser

The rst time the water dispenser is used, purge the water

system and storage tank for three minutes. This will clear

any air in the system, along with impurities from new

plumbing connections.

Initially, for water to dispense properly, press and hold

WATER or the water dispenser button until water ows from

the dispenser. It may need to be pressed for 60 seconds for

water to ll the internal reservoir tank.

The chilled water reservoir tank holds approximately 40 oz

(1.2 L) of ltered water. It may take several hours to chill the

water to refrigerator temperature during the original ll and

after a large amount of water is dispensed.

CAUTION

Limit continuous ice and water dispenser operation to

seven minutes or less.

Ice Maker Operation

To initiate ice production, touch ICE MAKER on the control

panel. After initial start-up, discard the rst few batches

of ice. The ice may contain impurities from new plumbing

connections.

The ice maker will cycle every two hours. If ice is not used

regularly it may fuse together. To avoid, discard ice and

allow ice maker to replenish.

Sabbath

This appliance is certied by Star-K to meet strict religious

regulations in conjunction with specic instructions found

on www.star-k.org.

To initiate Sabbath mode, while the unit is on, touch POWER

on the control panel. “OFF” appears in the control panel

display. Touch and hold POWER for 10 seconds until “SAb”

appears in the display indicating Sabbath mode has been

initiated. Lights, ice maker, door alarm, and dispenser (if

applicable) will be disabled. To return to normal operating

conditions, touch POWER.

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