Stratasys Dimension 768/Elite User manual

Dimension BST/SST/Elite 768 Head Clog Clearing Guide

*** NOTE: BE VERY CAREFUL WHILE WORKING WITH THE HEAD. THE TIPS CAN REACH TEMPERATURES

OF 300 DEGREES CELSIUS. IT IS ADVISED TO WEAR THE PROTECTIVE GLOVES INCLUDED IN THE

WELCOME KIT AT ALL TIMES WHEN TOUCHING THE HEAD***

Step 1:

- Gather the appropriate tools

- Most of these tools are included in

your Welcome Kit that comes with

the machine

- You will need:

oNeedle Nose Pliers

oPhillips Head Screw Driver

o¼ “ Nut Driver

o7/32” Allen Key

oScissors or Wire Cutters

oProtective Gloves (Included

in Quick Start Kit)

oWire Brush (Included in

Quick Start Kit)

Step 2:

- Turn the machine on and allow it

to boot up

- Put the machine into maintenance

mode

- On the front of the machine from

the main menu select:

Maintenance Machine Head

- The menus may be different on

your machine depending on the

model and controller software

version

- The machine may take up to 30

minutes heat up before you can

work on the head

Step 2:

- Open the Head by unscrewing the

two quarter turn screws to the left

side of the head (circled in red)

Step 3:

- Slowly open the head

- Remove any clogged material and

cut the material off that is feeding

into the head

- After removing the material you

can see, unscrew the Feed Funnel

pictured to the right

Step 4:

- Wearing protective gloves

(included in the Welcome Kit),

remove the Feed Funnel and set

aside

Step 5:

- Unscrew the two motor screws

with a 7/64th allen

Step 6:

- Remove the motor with the pliers

and let it hang

Step 7:

- Using the needle nose pliers,

remove any excess material that is

in and around the tube that feeds

into the head

- On the front of the machine, select

the appropriate drive motor and

select reverse to run the motor,

then select “High Heat” on the

front of the machine. This will

soften the material and help force

it back out of the tube.

- This step could take a few minutes

as you will probably have to

remove some material, wait for

more to bubble out, and remove

more.

- Repeat this until as much of the

material as possible is removed

from the tube

Step 8:

- With the brush included in the

Welcome Kit, brush any material

away from the drive wheel on the

motor

Step 9:

- Reattach the drive motor to the

head

- The pegs on the motor (circled in

red) line up with the holes on the

head (circle in red)

- Another way to do this is to line up

the drive wheel with the tube that

the material was removed from

(next picture with the other drive

motor removed to be able to see)

- If you line these up then the pegs

will be in the correct position

Step 10:

- Reattach the Feed Funnel

Step 11:

- On the front of the machine run

the model motor forward

- Feed a piece of model material

through the head

- The material should start extruding

through the model tip after about

10 seconds

- If material does not feed through,

repeat the previous steps

Step 12:

- For the support side use the same

steps to detach the motor from the

head

- Once the motor is detached, use

the ¼” Nut Driver to remove the

nut that covers the feed tube. Be

very careful not to lose this nut.

- This nut is pictured in Step 9,

Picture 2 directly above the white

text box that reads “Feed Tube”.

Step 13:

- On the front of the machine run

the Support Drive motor in reverse

- Select High Heat if needed

- Use Needle Nose pliers to remove

any material in and around the

feed tube

- In the first picture to the right

circled in red is an example of

some material that needs to be

removed with pliers

Step 14:

- Reattach the motor and Feed

Funnel

- Cut approximately 5 inches of

support material

- Select Run Support Motor forward

from the front of the machine

- The Support Material should start

to extrude from the Support Tip

within 10 seconds

- If no material extrudes repeat the

previous steps

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