Sterling Little Star User manual
Owner’s Manual
Little Star
4 Wheel Scooter
ENGLISH
40 Iss 2
Contents
Introduction page 1
Guarantee page 2
How to use this manual page 3
General warnings page 4 - 8
EMC (EMI) warnings page 9 - 10
Features page 11
Safety warnings & user guidance page 12 - 17
Tiller control functions page 18 - 19
Operating your scooter page 20 - 22
Guidance for safe operation & use page 23 - 24
Batteries & charging page 25 - 29
Routine maintenance page 30
Specications page 31
Troubleshooting page 32
41Iss 2
Use
Class A Scooters are compact and often portable. They will be manoeuvrable but
not necessarily capable of outdoor obstacles.
They are portable in design and can be dismantled into smaller pieces for storage
and/or transportation in the boot of a vehicle.
They are intended for use in the home, ofce, public places and similar locations
where there are pavements, pedestrian paths or oors that have hard and rm
surfaces. The safe limit for slopes and obstacles shall be observed.
They are intended for a user who has difculty in walking or limited mobility and is
for their own personal use.
The maximum user weight limit, including clothing, is marked on the serial
number label, which is afxed to the seat post or rear frame.
Warranty can only be taken on if the product is used under the specied condi-
tions and for the intended purposes.
No unauthorised modications should be made to the Scooter. Only approved
parts and accessories shall be tted.
Area of application
The electrical power, simple steering and automatic braking make the Scooter
suitable for people who have limited mobility due to, for example:
• Joint pain and/or stiffness due for example to Arthritis or Rheumatism
• Difculty breathing due to respiratory or heart conditions
• Amputees
• Difculty walking due to stroke
When considering provision, note should be taken of the users the body size,
weight, physical and psychological constitution, living conditions and environ-
ment.
1Iss 2
Thank you for choosing a Sunrise Medical scooter.
Before using your scooter please read this manual carefully. It will provide you
with all the information you will require. However, if you have any queries about
the use, maintenance or safety of your scooter please contact your local Sunrise
Medical Service Agent. If you have any other questions please write to the
address below.
This scooter is designed for comfort, safety and durability and has been
exhaustively researched and tested by our experts.
The scooter is classied as a category A vehicle under the European Wheelchair
Standard EN 12184.
It is intended for the use of people of all ages who may have difculty walking
distances or for periods of time. It is ideal for indoor and occasional outdoor use
and suitable for maximum user mass up to 113kg (250lbs) in weight for the Little
Star. Please see specications. Differing user weights can cause performance
variation. Maximum user mass tested using 113kg test dummy.
The scooter is designed to be driven on footpaths and to cross roads and
therefore should not be driven through mud, water, snow, sand, loose gravel or
any other unsound surfaces.
It has been manufactured to comply with the requirements of the
Medical Device Directive 93/42/EEC / 2007/47/EEC, the radio
interference requirements of
EEC Directive 89/336/EEC and the battery charger requirements of
EEC Directive 73/23/EEC and 89/336/EEC.
Electro Magnetic elds, such as those emitted by shop alarms may be disturbed
by use of the Scooter. The function of the scooter may also be disturbed by
Electro Magnetic elds emitted by shop alarms.
Sunrise Medical is dedicated to providing products of exacting quality which
conform fully and reliably to the requirements of their intended use. We are BS/
EN ISO 9001 accredited which is the internationally recognised standard for
quality management systems. This approval ensures we provide quality in all
areas of our business from development through to nal delivery. Should you
require any further assistance then please contact your local dealer.
CUSTOMER SERVICES
SUNRISE MEDICAL LIMITED
SUNRISE BUSINESS PARK
HIGH STREET WOLLASTON
WEST MIDLANDS DY8 4PS
ENGLAND
International Telephone +44 1384 44 66 22 Fax +44 1384 44 66 44
eMail: [email protected]
Introduction
2Iss 2
Guarantee
Please remember to ll in and post the guarantee registration card enclosed with this manual. Sunrise
Medical Limited recommend that you do not undertake maintenance tasks other than those explained in
this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry
out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.
Your guarantee
The guarantee form is supplied with this manual,
please ll in the relevant details to register and activate
your warranty.
THIS IN NO WAY AFFECTS YOUR STATUTORY
RIGHTS.
Warranty conditions
1 The repair or replacement will be carried out by an
authorised Sunrise Medical Dealer/Service Agent.
2 To apply the warranty conditions should
your scooter require attention under these
arrangements, notify the designated Sunrise
Medical Service Agent immediately giving full
information about the nature of the difculty. Should
you be operating the scooter away from the locality
of the designated Sunrise Medical Service Agent
work under the “Warranty Conditions” will be carried
out by any other service agent designated by the
manufacturer.
3 Should any part of the scooter require repair or
replacement as a result of a specic manufacturing
or material defect within two years from the date on
which the possession of the scooter was transferred
to the original purchaser, and subject to it remaining
within that ownership, the part or parts will be
repaired or replaced completely free of charge if
returned to the authorised Service Agent.
Note: This guarantee is not transferable.
4 Any repaired or replaced part will benet from these
arrangements for the balance of the warranty period
applicable to the scooter.
5 Parts replaced after the original warranty has
expired are covered for a further three months.
6 Items of a consumable nature will not generally be
covered during the normal warranty period unless
such items have clearly suffered undue wear as
a direct result of an original manufacturing defect.
These items include amongst others upholstery,
tyres, inner tubes, batteries and other similar parts.
7 The above warranty conditions apply to all scooter
parts for models purchased at full retail price.
8 Under normal circumstances, no responsibility will be
accepted where the scooter has required repair or
replacement as a direct result of:-
(i) The scooter or part not having been maintained
in accordance with the manufacturer’s
recommendations, where such exist. Or failing
to use only the specied original equipment
parts.
(ii) The scooter or part having been damaged by
neglect, accident or improper use.
(iii) The scooter or part having been altered from
the manufacturer’s specications, or repairs
having been attempted prior to the Service
Agent being notied.
Please keep a note of your local Service Agent’s
address and telephone number in the space provided.
In the event of a breakdown, contact them and try to
give all relevant details so they can help you quickly.
The scooter shown and described in this manual
may not be exactly the same in every detail as your
own model. However, all instructions are still entirely
relevant, irrespective of detail differences.
The manufacturer reserves the right to alter without
notice any weights, measurements, or other technical
data shown in this manual. All gures, measurements
and capacities shown in this manual are approximate,
and do not constitute specications.
Your local service agent:
Your local service agent:
Sunrise Medical Limited
Sunrise Business Park, High Street, Wollaston, West Midlands
DY8 4PS England
Tel 01384 44 66 88 Fax 01384 44 66 99
E-mail: [email protected]
www.sunrisemedical.co.uk
3Iss 2
How to use this manual
We at Sunrise Medical want you to get the best out of your scooter.
This Owner’s Manual will familiarise you with the scooter and its features.
It contains guidance on everyday usage and general care in addition to
information on the high quality standards which we adhere to and details
about the warranty.
Your scooter will reach you in excellent condition having been personally
inspected before leaving our premises. By following the guidelines for
maintenance on page 30 your scooter will maintain its rst class condition
and give you years of complete reliability and satisfaction.
4Iss 2
WARNINGS
DO NOT OPERATE THE SCOOTER BEFORE READING AND
UNDERSTANDING THIS INSTRUCTION MANUAL.
IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE
INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS,
PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER
OR RELEVANT TECHNICAL PERSONNEL.
FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY
RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT
WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
NOTES
Warning and Caution notices used in this manual apply to hazards and
unsafe practices that could result in personal injury or damage to property.
WARNING
Sunrise Medical supply an extensive range of mobility scooters to meet the
varying needs of individual users. It is the responsibility of the individual
user and their healthcare advisor qualied in making such choices, to
decide which scooter is suitable for the user’s intended purpose.
With regards to restraints, seat positioning straps, posture correction or
other positional aids and accessories, it is the obligation of the qualied
healthcare professional in conjunction with the dealer to ensure the
suitability of such equipment for the safe operation of the scooter.
Serious injury can occur in the event of a fall from a mobility scooter.
Sunrise Medical DO NOT RECOMMEND that a scooter user is transported
in any type of vehicle when seated on the scooter.
At this time, there are no approved Tie-down Systems for the transportation
of a user in ANY moving vehicle whilst seated on a scooter.
It is the opinion of Sunrise Medical that users of mobility scooters should be
transferred into the appropriate vehicle seating system and use should be
made of the restraints available to the auto industry.
Sunrise Medical DO NOT RECOMMEND any mobility scooter tie-down
system at this time.
5Iss 2
GENERAL WARNINGS
PERSONAL & OPERATIONAL GUIDELINES
Drive proles should only be adjusted by healthcare professionals and
approved agents/dealers, who are totally conversant with the process.
They must also fully understand the user’s capabilities and the user’s ability
to operate the scooter safely.
Incorrect settings may cause injury or damage to the user, bystanders, the
scooter and/or nearby property.
To determine personal mobility limitations, practice combinations of
bending, reaching, mount and dismount techniques, whilst in the presence
of a healthcare professional. Practice the above techniques BEFORE
actively using the scooter.
For users with balance problems, practice the above techniques with the
aid of an assistant, in the presence of a healthcare professional.
DO NOT attempt to pick up objects that cause you to shift your weight in
the seat or require you to bend excessively in any direction. Such action
may result in the scooter tipping over or in injury to the person or both.
DO NOT use an escalator to move the mobility scooter between oors as
serious bodily injury could arise from such actions.
DO NOT drive on the road, dual carriageways or motorways.
DO NOT drive up, down or across inclines that have water, ice, oil or
any other slippery substance on the surface. Failure to note the above
conditions could cause loss of control.
DO NOT attempt to drive over kerbs or obstacles, (accept in accordance
with kerb climbing instructions where applicable). Disregarding this warning
could cause the mobility scooter to tip resulting in possible bodily harm.
DO NOT make sharp turns in forward or reverse at high speeds.
DO NOT lift the mobility scooter by it’s Tiller, Seat, Body Panels or by any
detachable assemblies. Always disassemble the scooter into its stowable
parts and then lift each assembly one at a time.
6Iss 2
PERSONAL & OPERATIONAL GUIDELINES
DO NOT operate the mobility scooter without rst checking that it is safe to
do so. Always be aware of your surroundings.
DO NOT attempt to use your mobility scooter without rst checking that all
wiring harnesses are connected and all detachable parts/assemblies are
correctly aligned and rmly xed in place.
DO NOT use your mobility scooter without the anti-tipper wheels attached.
DO NOT attempt to t parts, accessories or adapters that are not authorised
by Sunrise Medical.
DO NOT mount or dismount your mobility scooter without rst switching the
scooter OFF. This will ensure that the power is off and the scooter cannot
move unexpectedly.
DO NOT leave the power switch turned on whilst the scooter is unattended.
Children or inexperienced people may attempt to drive your scooter which
may result in damage or personal injury.
DO NOT connect any medical device, such as a ventilator, life support
machine etc. to the scooter`s electrical system. Failure of the equipment
may result from such connections.
DO NOT operate your mobility scooter whilst under the inuence of alcohol,
drugs or prescription medication that may impair judgement.
DO NOT operate your mobility scooter if you feel acutely unwell.
DO NOT operate your mobility scooter if your vision is seriously impaired.
If you have any doubts about health problems affecting your ability
to operate the mobility scooter safely, please consult your healthcare
professional.
Sunrise Medical specically disclaims responsibility to all personal
injury and property damage that may occur during use which does not
comply with the relevant national or local statutes.
GENERAL WARNINGS
7Iss 2
PERSONAL & OPERATIONAL GUIDELINES
The rear body panel, (where tted), is designed to cover the Drive
Assembly, Wiring Harness and Electrical Connectors.
This panel should only be removed by an authorised Sunrise dealer.
DO NOT stand on any of the body panels, only the footboard.
DO NOT stand on the scooter seat.
DO NOT attempt to transfer into or out of the scooter seat without rst
checking that it is LOCKED into position. Attempting unsafe transfers can
result in bodily injury and/or damage.
DO NOT operate the scooter without ensuring that the Tiller is properly
adjusted and secured. After making any adjustment to the Tiller position
you must check that the Tiller is locked and secured into position BEFORE
driving. To check, gently push and pull the Tiller to make sure it is secured.
An unsecured Tiller could result in damage and/or bodily injury.
DO NOT attempt to climb, ascend, or descend ramps greater than 6°, or
traverse slopes with a gradient greater than 6°.
DO NOT reverse down ramps at full speed, always slow down or go in a
forwards direction, use extreme caution.
When negotiating ramps or inclines, if the throttle lever is released a roll
back will occur.
In FORWARD motion the scooter will ROLLBACK approximately 30cms.
(1ft), before the brake engages.
In REVERSE motion the scooter will ROLLBACK approximately 90cms.
(3ft), before the brake engages.
GENERAL WARNINGS
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