Steam VIVE Demo Station User manual

VIVE Demo Station Setup and & Usage

For the most up-to-date version of this information please visit steamvr.com/retailsupport

Table of Contents

Setting up your VIVE demo station ................................................................................................................................................................. 4

Crate contents ............................................................................................................................................................................................. 4

Uncrating your VIVE demo station............................................................................................................................................................... 4

Mounting your VIVE demo station TV ......................................................................................................................................................... 5

Selecting a space for your VIVE demo station ............................................................................................................................................. 5

Setting up your VIVE demo area .................................................................................................................................................................. 5

Setting up your VIVE demo PC......................................................................................................................................................................... 7

PC setup ....................................................................................................................................................................................................... 7

TV Resolution Scaling................................................................................................................................................................................... 7

NVIDIA..................................................................................................................................................................................................... 8

AMD ........................................................................................................................................................................................................ 8

Removal of previous demo software ........................................................................................................................................................... 8

Demo software installation via physical media ........................................................................................................................................... 9

Demo software installation via Steam download ...................................................................................................................................... 12

Setting up your VIVE ...................................................................................................................................................................................... 14

Set up base stations .............................................................................................................................................................................. 14

Power and adjust your base stations .................................................................................................................................................... 15

Install your Link box .............................................................................................................................................................................. 15

Install your headset............................................................................................................................................................................... 16

Remove the headphone jack extension cable....................................................................................................................................... 16

Get your headset situated..................................................................................................................................................................... 16

Launch SteamVR ................................................................................................................................................................................... 18

Turn your controllers on ....................................................................................................................................................................... 18

Perform Room Setup............................................................................................................................................................................. 19

Pair the extra two controllers ............................................................................................................................................................... 19

Set SteamVR audio settings .................................................................................................................................................................. 19

Set SteamVR camera settings ............................................................................................................................................................... 20

Enjoy VR!............................................................................................................................................................................................... 21

PC settings ................................................................................................................................................................................................. 22

Desktop settings.................................................................................................................................................................................... 22

Idle settings........................................................................................................................................................................................... 22

Desktop and taskbar shortcuts ............................................................................................................................................................. 22

Content EULAs and additional setup on content first run ............................................................................................................................ 23

The SteamVR Retail Demo application.......................................................................................................................................................... 24

VIVE demo station maintenance ................................................................................................................................................................... 27

VIVE demo station troubleshooting .............................................................................................................................................................. 28

VIVE demo station technical support ............................................................................................................................................................ 29

Setting up your VIVE demo station

You’ve just received a big crate! Virtual reality is here, and the best way to experience it is with VIVE, powered

by SteamVR. Like other VR headsets, the VIVE can offer both seated and standing VR experiences, but what sets

the VIVE apart is its full 360-degree, room-scale tracking. This allows you to physically walk around and explore

the virtual world.

The contents of your crate have been carefully packed to make your on-site VIVE demo installation as simple as

possible. Before diving into how that’s done, we’ll provide an overview of everything you’ve just received.

To make use of this system, you’ll also need a VIVE demo PC, provided directly by our PC partners to your

location. Look for an HP Envy, HP Omen, or Cyber gaming PC, which you should have received for this purpose,

or contact your management or HTC point of contact for assistance.

You’ll also need 4 crowd control stanchions, also shipped separately. These will surround the play area of your

demo station, to keep the VIVE demo recipient and other guests at a safe distance from one another while VR

demos are taking place.

You should also have received an extra pair of Vive controllers. These are provided so your location always has

a pair of freshly charged controllers on hand.

Lastly you’ll need some simple tools, such as a Phillips head screw driver (a cordless drill with screwdriver bit is

a plus!) and a box knife.

Crate contents

1. Kiosk wall unit with drawer, internal power strip, external ball joint base station mount, and VIVE

hardware hooks

2. TV with power cord and remote (in original box)

3. TV mounting studs and screws

4. HDMI to DisplayPort cable

5. VIVE mouse pad (2)

6. VIVE system including headset, two base stations, two controllers, and related cables

7. Waterproof VR Covers face gaskets (2) for use with VIVE headset

8. Box of headset wipes (to be placed in drawer)

9. Acrylic sign for headset wipes (to be placed on keyboard shelf)

10. Speakers – One installed inside the kiosk (the other to be placed on tripod shelf)

11. Tripod

12. Tripod speaker shelf

13. Extension cord (to connect tripod base station to main wall unit fixture)

14. Play area rug

15. Gaffers tape

16. USB stick containing demo software

17. New demo locations may also receive the Vive system in this crate.

Uncrating your VIVE demo station

1. Remove the top panel of the crate. Remove the TV box, rolled rug, tripod and other packages.

2. Remove both end panels of the crate.

3. Tilt/lift the kiosk onto its wheels. Hold the side handle while carefully wheeling the kiosk sideways.

Mounting your VIVE demo station TV

Carefully remove the magnetic back panel from the VIVE kiosk. Grab a buddy and mount the TV to the kiosk unit

using a Phillips head screwdriver and the provided screws.

Selecting a space for your VIVE demo station

The VIVE demo is designed to showcase room-scale interactivity, which takes place in a play area that’s the size

of the rug you’ve received, or about 6.5 x 8 feet. Once set up, the kiosk and tripod will be positioned at either

end of the long direction of this rug. The kiosk setup requires 8 x 14.5 feet in total, so be sure you’ve chosen a

location for your kiosk which accommodates a substantial amount of room in front of it.

Setting up your VIVE demo area

Place the kiosk prominently so the TV can be seen from your location’s main entrance. You’ll find the kiosk can

be wheeled sideways, tipping it onto its two wheels while firmly holding its handle.

An illustration of the VIVE retail demo setup, requiring 8 x 14.5 feet of space

Place the tripod approximately 12 feet directly in front of the kiosk. Ideally the tripod is not in a high-traffic area,

as any tripod movement will interrupt proper motion tracking and require Room Setup software to be run again

using SteamVR. Stanchions can be placed alongside the tripod to discourage its disruption.

Position the rug between the kiosk and tripod, leaving at least 18 inches free around the rug. This will be

important so the player doesn’t hit either the tripod or the TV while in VR.

Plug the power cord extending from the back of the kiosk into a grounded outlet.

Manually secure one VIVE Base Station to the top of the kiosk using the mounting screw found there. Plug the

Base Station power cable into the back of the Base Station, and run this cable down the interior of the kiosk,

where it will plug into the interior power strip. Once powered, set this Base Station to mode B following the

instructions provided with the VIVE. Point the base station toward the play area and angle it downward about

20-30 degrees.

Run the 20’ extension cord from this same power strip out the front of the display such that it extends down the

side of the play area, a few inches under the edge of the rug, ending at the tripod. Do the same with the second

speaker and its wire. Tuck the cords under the rug, being sure to eliminate trip hazards with Gaffer’s tape or

cord covers. Tuck the extension cord connection point under the tripod.

Attach the small shelf to the tripod and place the second speaker on it, at about waist level or so. Place this

speaker on its side so as to diminish vibrations, which can interrupt VR tracking if severe.

Manually secure the second VIVE Base station to the top of the tripod using the mounting bracket found there.

Plug the second Base Station power cable into the back of this Base Station, and run this cable down the length

of the tripod, where it will plug into the extension cord. Extend the tripod to about 7 feet tall. Once powered, set

this Base Station to mode C following the instructions provided with the VIVE. Point the base station toward the

center of the play area and angle it downward about 20-30 degrees.

Remove the back access panel from the kiosk, if it is not already removed. You’re now ready to set up the demo

PC and VIVE.

Setting up your VIVE demo PC

PC setup

Position the PC sideways, behind the perforated screen at the base of your kiosk. Face the machine toward the

side from which you anticipate guests approaching. Plug the PC’s power cable into the machine, and run this

through the small hole to the power strip inside the kiosk.

Plug the HDMI cable into the side of the TV. Guide this into the kiosk via its side hole, and back out of the kiosk

via its front hole. Also find the auxiliary cable running from the internal speaker and direct this through the same

front hole toward the PC.

At the PC, plug the video cable into the DisplayPort on the PC’s graphics card. Also plug the audio cable into the

light green audio output port on the back of the PC.

Place the PC’s keyboard and mouse on the shelf above the PC and run their cables down the side of the shelf to

USB inputs on the back of the PC below. You are now ready to turn on and use the PC. Be sure the TV is set to

the appropriate input using the remote or on-screen menu system. The TV’s physical power button can be found

behind its lower right-hand corner.

Set aside the VIVE headset, link box, link box cables, controllers, and controller USB charging cables for now.

You’ll need them when setting up the VIVE in the next section of this document.

TV Resolution Scaling

Resolution scaling may be needed to configure the TV and Computer to display properly. The problem be can

spotted when the desktop does not fully sit on the TV display. Consult the following guides based on the Video

card hardware in the PC. To learn which graphics card you have, consult the windows device manager and check

display adapters

NVIDIA

Open the NVIDIA control panel by right-clicking on the desktop and selecting NVIDIA control panel.

- To go Display

- Select Adjust desktop size and position

- Open the Size Tab

- check ‘Enable desktop resizing’, and apply and continue if applicable

- Use the guide arrows to adjust to the desired size.

AMD

http://support.amd.com/en-us/kb-articles/Pages/UnableToSetGPUScaling.aspx

- Right-click the Desktop and select AMD Radeon Settings from the menu.

- In AMD Radeon Settings, select Display.

- Select GPU Scaling and switch GPU Scaling to On.

- Select the desired Scaling Mode

Removal of previous demo software

Some machines may have already been used for VIVE demos. It is highly recommended to remove any previous

versions of demo content and Steam from the existing PC.

To remove Steam, follow the steps from the link below

https://support.steampowered.com/kb_article.php?ref=9609-OBMP-2526

Locate any other SteamVR or VIVE demo content and remove it too.

Demo software installation via physical media

Use these instructions if installing PC software with limited internet connectivity, using a provided external USB

drive (and Wi-Fi Hotspot device as needed.) To install software via a broadband connection using Steam, skip to

the next section of this document, Demo software installation via Steam download.

1. Insert the included USB stick.

2. When prompted, select "Open folder to view files"

3. Copy the file called “SteamVRRetailDemo.zip” to C:\

4. The copy process will take a few minutes.

5. Extract the copied SteamVRRetailDemo.zip. When prompted simply selected C:\ as the extraction

location. This will put all the content in the folder C:\Steam\

6. If you have not yet done so, connect the computer to the internet at this time.

7. Once the extraction process is complete, open the "Steam" folder on the C:\ drive and run "Steam.exe"

a. Note that Steam installation includes automatic updates via your internet connection. This make

take up to 30 minutes on a slow connection.

b. Steam may ask you to install some files. Accept these installations.

8. You will then be prompted to log in to your store's Steam account. Type in your account credentials and

hit enter.

a. If asked to "Retry Connection", you may need to close Steam and try again.

9. Visit the Steam Library. All games and applications required to run VIVE demos should already be

installed with their correct builds.

10. Update Video Card Drivers

a. Some Drivers are located on the USB stick under the directory VideoDrivers. If an appropriate

driver is available for the PC please select that. To find out what Video card is installed on the

computer consult Device manager->Display Adapters

b. Otherwise, drivers can be updated via internet and Steam. Check for Video Card Driver updates

by clicking the Steam menu and Check for Video Driver Updates.

Note: Some updates may require a restart of the computer or Steam. Simply open

“C:\Steam\Steam.exe” after a restart to resume this process.

11. Set Steam to offline mode by clicking the Steam Menu on the top left and selecting Go Offline

Table of contents

Popular Virtual Reality Headset manuals by other brands

iLive

iLive IVR77-1762-01 user guide

NuEyes

NuEyes e2+ quick start

WalkOVR

WalkOVR WalkOVR user guide

D-Parts

D-Parts Fantastic user manual

PICO

PICO G2 4K user guide

Zoomax

Zoomax Acesight VR user guide

AVANTIS

AVANTIS CLASSVR CVR-255-64 user guide

VITURE ONE

VITURE ONE XR GLASSES quick start guide

Samsung

Samsung SM-R320 user manual

HTC

HTC Vive Focus 3 user guide

Sony

Sony Glasstron PLM-S700E Service manual

PICO

PICO Neo 2 quick start guide

HP Reverb G2 Setup guide

Exibel

Exibel VR-F601 instruction manual

Sony

Sony PLAYSTATION VR quick start guide

OCULUS

OCULUS Rift S user manual

Aimpoint

Aimpoint Gaim Compact A step by step guide

OCULUS

OCULUS Go Operation manual