Starkey RIC 13 User manual

Receiver-In-Canal

RIC 312, RIC 13

OPERATIONS MANUAL

Table of Contents

Overview

Overview ............................................................................ 2

RIC 312 Overview............................................................... 3

RIC 13 Overview................................................................. 4

Preparation

Batteries ............................................................................. 5

Battery Indicators ............................................................... 7

Tamper Resistant Battery Compartment ............................ 7

Insertion and Removal........................................................ 9

Operation

On & Off........................................................................... 11

Volume Control ............................................................... 11

Multimemory .................................................................... 12

Directional Settings .......................................................... 13

Telephone Use.................................................................. 13

Accessories

Wireless Accessories ........................................................ 16

Hearing System Care

Instrument Care................................................................ 17

Service and Repair............................................................ 18

Troubleshooting Guide .................................................... 19

Tips for Better Communication

For You ............................................................................. 20

For Your Family and Friends............................................. 21

Safety Information ................................................................... 22

FDA Information ...................................................................... 24

FCC Information ...................................................................... 26

Limited Warranty...................................................................... 27

2 3

Overview

1. Hearing Instrument

2. Cable

3. Receiver

4. Microphone

5. Multifunction Button

6. Battery Compartment

(on/off control),

Location of serial number

7. Retention Lock

8. Location of

manufacturer’s name

and model name

9. Location of left/right side

receiver indicator

10. Instant Fit Earbud

11. Custom Earmold

(optional)

12. RIC Custom Power

Earmold (optional)

Features, Controls and Identiﬁcation

Your hearing system controls include:

RIC 312 Overview

1211

10 6

My hearing instrument is a:

RIC 312 (Receiver-In-Canal). See page 3.

RIC 13 (Receiver-In-Canal). See page 4.

4 5

RIC 13 Overview

1. Hearing Instrument

2. Cable

3. Receiver

4. Microphone

5. Multifunction Button

6. Battery Compartment

(on/off control),

Location of serial number

7. Retention Lock

8. Location of manufacturer’s

name and model name

9. Location of left/right side

receiver indicator

10. Instant Fit Earbud

11. Location of left/right side

device indicator

12. Custom Earmold

(optional)

13. RIC Custom Power

Earmold (optional)

Features, Controls and Identiﬁcation

Your hearing system controls include:

Batteries

Your hearing system uses a battery as its power

source. This battery size can be identiﬁed by the

brown (312) or orange (13) color code on the

packaging.

To insert or replace the battery:

1. Use the nail grip on the battery door.

2. Open the battery door gently and remove

the old battery.

3. Remove the tab from the new battery.

4. Line up the battery’s plus “+” sign (ﬂat side of

the battery) with the “+” on the battery door.

5. Close the battery door.

My hearing instrument uses a:

312 battery (RIC 312) – Brown

13 battery (RIC 13) – Orange

Preparation

12 13

10 6

6 7

1 2

Battery Indicators

An indicator will sound when the battery voltage is

low. You have approximately 5 minutes* to replace

the battery. An indicator will sound just before the

battery stops working.

* Actual time between low battery indicator and shut

down will vary depending on environmental noise

levels and brand of battery used.

Preparation Preparation

My hearing instrument has a tamper resistant

battery compartment. See below.

Tamper Resistant Battery Compartment (RIC 13 only)

To lock the battery door:

Use an appropriate tool to

slide the recessed switch to

the left until it “clicks” and

the colored mark is visible.

To unlock the battery door:

Slide the recessed switch

to the right until it “clicks”

and the colored mark

disappears.

Locking the door is not

required for operation.

8 9

Preparation

Helpful Hints

• NEVERFORCETHEBATTERYDOORSHUT;

thiscouldresultinseriousdamage;ifthedoor

will not close securely, check that the battery

is inserted correctly.

• Donotopenthebatterydoortoofaror

damage is likely to occur.

• Disposeofusedbatteriesimmediatelyinthe

proper waste or recycling container.

• Becausebatteriescanvaryinsizeandperformance,

your hearing care professional is your best source

for lifespan estimates and veriﬁcation that you are

using the proper size and type.

Warnings

Batteries are dangerous if swallowed. To help

prevent the accidental ingestion of batteries:

Keep out of reach of children and pets.

Check your medications before taking them –

batteries have been mistaken for pills.

 Neverputbatteriesinyourmouth,astheycan

easily be swallowed.

National Button Battery Ingestion Hotline:

202-625-3333

Insertion and Removal

To insert the earbud or eartip:

1. Hold the cable at the bend in front

of the receiver with your thumb and

foreﬁnger. Gently insert the receiver

into your ear canal.

2. Carefully place the hearing

instrument behind your ear,

wrapping it over the top of your ear.

3. Place the retention lock inside the

bowl of your ear.

To remove the earbud or eartip:

1. Remove the retention lock from the

bowl of your ear.

2. Remove the hearing instrument

from behind your ear.

3. Grasp the receiver with your thumb

and foreﬁnger. Gently pull out of

your ear canal.

Do not pull with the hearing

instrument case as this may damage

the connection.

Preparation

10 11

Helpful Hints

•

Minor irritation and inﬂammation may occur as your

earbecomesaccustomedtohavinganobjectinit;

if so, please contact your hearing care professional.

•

If an actual allergic reaction occurs, alternative

earmoldmaterialsareavailable;contactyourhearing

care professional.

•

Severe swelling, discharge from the ear, excessive

wax, or other unusual conditions warrant immediate

consultation with a physician.

On & Off

To turn ON:

Insert a battery and completely close

the battery door.

To turn OFF: Open the battery door until the battery is

no longer touching the battery contacts.

Your instrument has a Power-On delay and may require

a few seconds to power on. You may hear a tone series

indicating that your device is fully powered on.

Volume Control

Automatic Volume Control

Your hearing system has been set to a speciﬁc

volume level by your hearing care professional. If

sounds are generally too loud or too soft, please

contact your hearing care professional for advice

and adjustment.

Preparation Operation

My hearing instrument volume is set automatically.

Please read the section below.

My hearing instrument uses the multifunction button

for volume control. See page 12.

12 13

Operation

Multifunction Button–Multimemory

Your hearing care professional can

set up to four hearing programs for you.

These additional programs are accessed

by pressing the multifunction button.

When you press the multifunction button,

you may hear an indicator or a tone

series indicating the device has

changed to the next program.

Ask your hearing professional about

your speciﬁc hearing programs.

My multifunction button is set for multimemory.

See below.

Operation

Telephone Use

Your hearing instruments are equipped with tools to help

you effectively communicate on the telephone. Ask your

hearing professional about your telephone solution.

Automatic Telephone and Automatic Telecoil

These options activate the telephone response

automatically when used with a hearing aid compatible

telephone. To use, place the telephone receiver on your

ear as you normally would and the hearing instrument will

select the telephone setting. It might be necessary to move

the telephone receiver slightly to ﬁnd the best reception.

Once the telephone is removed from the ear, the hearing

instrument will switch back to the normal listening mode.

Note:

Consult with your hearing professional if your

device does not seem to switch to the telephone

setting automatically.

Directional Settings

Your hearing system has directional microphones to

help improve speech understanding in noisy situations.

Ask your hearing care professional about your

particular directional settings.

My hearing instruments have the following telephone setting(s):

Automatic Telephone. See below.

Automatic Telecoil. See below.

Telecoil and Manual Switching. See page 14.

(Program # ____________________ ).

Multifunction Button - Volume Control

Your hearing system uses the button to control

volume. Press then release the button until the

desired volume level is reached. Each press/release

changes the volume one increment.

Volume Settings

Volume Level Tone

Level 5 (More volume) Five beeps plus tone

Level 4 Four beeps

Level 3 (Power on volume level) Three beeps

Level 2 Two beeps

Level 1 (Less volume) One beep plus tone

14 15

Operation Operation

Telecoil and Manual Switching

Hearing instruments with a

manual telecoil allow you to

switch the devices to telephone

mode when needed.

Manually switched telecoils

are activated by choosing the

telecoil setting using the

multifunction button.

General Telephone Use

Some hearing instruments work

best by holding the phone

close to, but not fully covering

your ear. In some instances,

if you encounter whistling

(feedback), tilt the receiver

at an angle until the whistling

stops. Additionally, the hearing

instrument in the non-phone

ear (ear opposite the phone)

may switch to a telephone

setting to reduce background

sounds. Your hearing

professional can provide

instructions and techniques

for your speciﬁc needs.

DISCLAIMER – Some hearing aid users have

reported a buzzing sound in their hearing aids when

they are using cell phones, indicating that the cell

phone and hearing aid may not be compatible.

According to the ANSI C63.19 standard (ANSI

C63.19-2006 American National Standard Methods

of Measurement of Compatibility Between Wireless

Communications Devices and Hearing Aids), the

compatibility of a particular hearing aid and cell

phone can be predicted by adding the rating for

the hearing aid immunity to the rating for the

cell phone emissions. For example, the sum of a

hearing aid rating of 2 (M2) and a telephone rating

of 3 (M3) would result in a combined rating of 5.

Any combined rating that equals at least 5 would

provide “normal use”; a combined rating of 6 or

greater would indicate “excellent performance.”

The immunity of this hearing aid is at least M2/T2.

The equipment performance measurements,

categories and system classiﬁcations are based

upon the best information available but cannot

guarantee that all users will be satisﬁed.

NOTE: The performance of individual hearing aids

may vary with individual cell phones. Therefore,

please try this hearing aid with your cell phone

or, if you are purchasing a new phone, be sure to

try it with your hearing aid prior to purchase. For

additional guidance, please ask your cell phone

provider for the booklet entitled “Hearing Aid

Compatibility with Digital Wireless Cell Phones.”

16 17

Hearing System Care

Instrument Care

Do your best to keep your hearing instrument clean

at all times. Heat, moisture and foreign substances

can result in poor performance.

• Useacleaningbrushorsoftclothtoclean

debris from around the switches, microphone, and

batterycompartment;inspectthereceiver,earbud

or eartip and Wax Guard regularly.

• Neverusewater,solvents,cleaninguidsoroilto

clean your instrument.

Your hearing care professional can provide further

information on additional maintenance procedures

for your hearing system if needed.

Helpful Hints

• Whennotwearingyourhearingsystem,openthe

battery door to allow any moisture to evaporate.

• Whennotinuse,removethebatteries

completely;placeyourhearingsystemin

the storage container and store:

– In a dry, safe place

– Away from direct sunlight or heat to

avoid extreme temperatures

– Where you can easily ﬁnd them

– Safely out of reach of pets and children

• Donottakeapartyourhearinginstrumentsor

insert the cleaning tools inside them.

Wireless Accessories

There are several wireless accessories that allow you

to control and maximize the full potential of your

hearing system. These include a remote control as

well as wireless connection to your entertainment

system. Consult with your hearing professional to

determine which accessories may be best for you.

Accessories

Table of contents

Other Starkey Hearing Aid manuals

Starkey

Starkey Livio User manual

Starkey

Starkey ITE (In-The-Ear) User manual

Starkey

Starkey BTE 312 User manual

Starkey

Starkey AMP User manual

Starkey

Starkey RIC 312 User manual

Starkey

Starkey BTE Series User manual

Starkey

Starkey Halo Reference guide

Starkey

Starkey Livio Edge AI Custom Rechargeable User manual

Starkey

Starkey RIC 312 i2400 User manual

Starkey

Starkey ZON User manual

Starkey

Starkey Muse iQ User manual

Starkey

Starkey Livio Behind-the-Ear Rechargeable User manual

Starkey

Starkey SurfLink Assembly instructions

Starkey

Starkey Evolv AI User manual

Starkey

Starkey Inspire X User manual

Starkey

Starkey SurfLink Assembly instructions

Starkey

Starkey Livio R User manual

Starkey

Starkey Livio ITC R User manual

Starkey

Starkey BTE 13 User manual

Starkey

Starkey zpower User manual

Starkey

Starkey Evolv AI CIC User manual

Starkey

Starkey ITE User manual

Starkey

Starkey J13 User manual

Starkey

Starkey ARIES PLUS User manual

Popular Hearing Aid manuals by other brands

Sonic

Sonic Bliss miniBTE user guide

Lexie

Lexie B1 Replacement guide

Widex

Widex FM+DEX User instructions

Siemens

Siemens Triano user guide

Camplicomms

Camplicomms HC-200 user guide

Widex

Widex SUPER 220 S2-VSD user manual

Phonak

Phonak Q90 user guide

Williams Sound

Williams Sound SoundPlus WIR 237 Manual and user guide

Oticon Medical

Oticon Medical Ponto SoundConnector Instructions for use

Siemens

Siemens Life micon user guide

Audicus

Audicus The Icon instruction manual

Advanced Bionics

Advanced Bionics Slim HP Standard Instructions for use

Widex

Widex DREAM440 THE DREAM SERIES User instructions

Phonak

Phonak myPilot user guide

NIKEN

NIKEN NK-401 instruction manual

ON Semiconductor

ON Semiconductor Ezairo 7111 Pre Suite Getting started guide

Sonetik

Sonetik GOHEAR user guide

Widex

Widex FL-9 User instructions