Source Technologies 10 Series Service manual
Technical Bulletin
10-Series Kiosk
Cash Recycler Jam Clearance
Revision A
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
NOTICE 1
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Published in the United States of America by:
Source Technologies
4205B Westinghouse Commons Dr.
Charlotte, North Carolina 28273
Author: Source Technologies.
NOTICES
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Document Number: TB-100
Revision: A
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
Understanding The Bill Path 2
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Cash Recycler Bill Path:
To quickly locate and clear jams, it is best to understand the bill transport layout
and the various paths and directions that bills take during the different cash
handling operations.
•Complete Bill Path
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
Understanding The Bill Path 2
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1. Cash Intake: Bills are moved from the customer input (pocket), though the Bill
Validator and into the Escrow. Bills whose denomination cannot be
determined or have issues that could potentially cause jams if placed in the
cassettes are returned to the customer.
2. Cash Return: If the customer decided to cancel their deposit bills are moved
from the Escrow back to the Pocket for customer retrieval.
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
Understanding The Bill Path 2
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3. Cash Deposit: Once the customer accepts the deposit bills are moved from
the Escrow, back though the Bill Validator, and then into their respective
cash cassettes. If there is an issue with a bill during this process it is moved
to the Reject bin.
`
4. Cash Withdraw: During a withdraw, bills are taken from the appropriate
cassettes and moved towards the rear of the recycler before being sent
though the Bill Validator and then to the Pocket to be presented to the
customer. If the Bill Validator believes that there is a problem with a bill
(two bills stuck together) it will send the suspect bills to the Reject bin.
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
Cautions And Warnings 3
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Cautions alert you to the potential for equipment
damage.
1. Only open, close, or move recycler sections by their designated tabs or
handles. Using any other pieces of the recycler could result in damage
to wiring, mechanical elements, or sensors causing increased jamming
or recycler shutdown.
2. Do not use pens, letter openers, or other foreign
objects to clear bills from the path.
Use the provided green dials to advance or retract
the bill to a more easily accessible location.
3. Never use alcohol or other liquids to clean sensors or feed
rollers inside the recycler. Use of alcohol on sensors, prisms,
or reflectors can cause clouding, increasing jams or bill
misreads.
Warnings alert you to possible safety risks.
•Be aware of possible pinch points
when working with the 24-hour safe
as doors are heavy
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
How To Locate And Clear Jams 4
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CLEARING RECYCLER JAMS
See below for common areas for jammed notes and the procedure for
removal.
A.
Unlock and open the component cabinet.
B.
Open the Safe Door and then top door of the 24-Hr safe.
Use cabinet key to unlock
the component cabinet.
Open Both
Front and Top
Safe Doors
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
How To Locate And Clear Jams 4
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C.
Pull latch (B-25) forward to unlock the
recycler unit and pull out the unit
until it is fully extended.
NOTE:
Pull unit by latch or handle only.
D. Clearing of Jams
HANDLE
LATCH B-25
Figure 1a: Recycler Sections
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
How To Locate And Clear Jams 4
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ESCROW
SHUTTER
UNIT
UPPER
UNIT
BILL
VALIDATOR
TRANSPORT
Figure 1b: Recycler Sections
Figure 1c: Opening the Upper Unit, Shutter Unit and Escrow
10-Series Kiosk Cash Recycler Jam Clearance | Source Technologies
How To Locate And Clear Jams 4
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Shutter Unit Cash Pocket
1) Turn the Shutter Door knob until the
shutter door is fully open and remove
jammed notes.
2) Open Shutter Unit (see Fig 1c) and
remove any jammed notes. If notes are
hard to remove, turn knobs (B-1, B-2) to
move the note retainer until the notes
are able to be removed.
Cash Pocket Transport
1) Lift the Upper Unit (see Fig 1c).
Turn Knob (B-18) and remove any
jammed notes.
2) If the note can’t be
removed, open the
Cash Pocket
Transport (B-4) for
better access.
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