Soundwave SONTRO User manual
Quick Start Guide
SWH-97403.AO_v8
hearsoundwave.com
Android™ and Google Play are trademarks owned by Google LLC
iPhone
®
and App Store
®
are registered trademarks of Apple, Inc.
You will need the otoTune app to personalize your
device. Search for ‘otoTune’ in the App Store or
on Google Play and sign up for a Soundwave
account.
WELCOME!
With Sontro® Hearing Aids, you are back in control
of the sounds around you, thanks to intuitive self-
fitting software and advanced hearing technology.
Let’s get started!
Download the otoTune app
Remove tab on new battery to activate. Open
door, insert a fresh 312 battery with the positive
‘+’ side facing up and close the door to turn
on the hearing aid.
POWERING ON AND OFF
Open the battery door to power off the hearing
aid when not in use. To open, gently pull battery
door tab located on the base of the hearing aid.
Please see the Terms of Use for the otoTune app
when downloading to your mobile phone.
BATTERY
DOOR
Contact Customer Support at 1-833-367-HEAR (4327)
GETTING TO KNOW YOUR SONTRO
HEARING AIDS
CHANGING THE EAR DOME
If the receiver does not lie flat against the
side of your head (see next page), you may
need a larger or smaller size. Please
use the Receiver Measurement Tool.
LR
MICROPHONE
OPEN
EAR DOME
RECEIVER
BATTERY DOOR
VOLUME
BUTTON
CHANGING THE RECEIVER SIZE
Open ear domes come installed on your hearing
aids. If an ear dome feels too loose or too tight in
your ear canal, remove the dome by pulling it
from the receiver and then attach a larger or
smaller ear dome.
Important safety and product information
regarding your Sontro Hearing Aids can be found in the User Manual
®
3. To remove the hearing aid, hold the receiver
where it bends and remove the ear dome from
the ear canal.
RECEIVER PLACEMENT
1. Take each hearing aid
and hang it over the
corresponding Left and
Right ear, so that the
body of the hearing
aid is behind each ear.
2. Hold the receiver
where it bends and gently
place/push the ear dome into
the ear canal. Push the ear dome far enough
into the ear canal so that the receiver lies flush
with your head.
You can further customize how your hearing aid
sounds by using the otoTune® app or by using
the volume button on the Sontro™ Hearing Aid.
CUSTOMIZE
3. A very long press
(7seconds) of the top
button will put the Sontro
Hearing Aid in wireless pairing
mode.
1. A short press (1 second) of the
top or bottom button will change
the volume up or down.
2. A long press (3 seconds)
of the top or bottom button
will allow you to cycle
through the Sound Modes
of the Sontro Hearing Aid.
4. A very long press (7seconds) of
the bottom button will clear any
previous wireless connections on
that Sontro Hearing Aid.
Left Ear Receiver is Blue
Right Ear Receiver is Red
© 2021 Soundwave Hearing, LLC
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