Sopho D325 User manual
SOPHO ErgoL
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D325/D330
ErgoLine@Net
U
S
ER
G
UIDE
Issue:
0506
SOPHO ErgoL
i
ne
D325/D330
ErgoLine@Net
U
S
ER
G
UIDE
A Publication of
PHILIPS BUSINESS COMMUNICATIONS
HILVERSUM, THE NETHERLANDS
Order No.:
Manual No.:
Date:
Great care has been taken to ensure that the information
contained in this handbook is accurate and complete.
Should any errors or omissions be discovered or should any
user wish to make a suggestion for improving this handbook,
they are invited to send the relevant details to :
PHILIPS BUSINESS COMMUNICATIONS
CUSTOMER SERVICES
P.O. BOX 32
1200 JD HILVERSUM
THE NETHERLANDS
© PHILIPS COMMUNICATION SYSTEMS B.V.
All right are reserved. Reproduction in whole or in part is
prohibited without the written consent of the copyright owner.
All brand names and product names in this document are
trademarks or registered trademarks of their respective companies.
9504 404 19402
2005
June 2005
i
Contents
Contents ....................................................................................................i
Section 1: Introduction
SOPHO ErgoLine D330 telephone layout......................................... 1
SOPHO ErgoLine D325 / ErgoLine@Net telephone layout........... 2
Section 2: Making and Answering Calls
Making Calls
Dialing a number ................................................................................... 3
Dialing hands-free.................................................................................. 3
Dialing a number offline ....................................................................... 3
Dialing using a speed-dial key ............................................................. 4
Using the personal directory or the extra phonebook(s) ................... 5
Using the Caller's List
Displaying the Callers list ..................................................................... 6
Calling someone from the Callers list ................................................. 6
Removing someone from the Callers list............................................ 7
Using the Last Number Redial
Calling someone from the Redial list .................................................. 8
Removing a number from the Redial list............................................ 8
Editing a number from the Redial list [D330 only] ........................... 9
Dialing a number from the Redial list during a call......................... 10
Storing the number of a connected party to the Redial list ............ 10
ii
Answering and Ending a Call
Answering an incoming call............................................................... 11
Answering a diverted call ................................................................... 11
Ending a call ......................................................................................... 12
Disconnecting a call............................................................................. 12
Switching between Listen-In, Hands-free &
Softspeaking
Switching from Soft-speaking to Listen-in....................................... 13
Switching from Softspeaking to Handsfree...................................... 13
Switching from Hands-free to Listen-in ........................................... 13
Switching from Hands-free to Soft-speaking................................... 14
Switching from Listen-in to Soft-speaking....................................... 14
Switching from Listen-in to Hands-free ........................................... 14
Switching the Active Microphone Off and On
Switching the active microphone off and on.................................... 15
Using Hold
Putting the caller on Hold and calling someone else ....................... 16
Transferring a call ................................................................................ 16
Shuffling between two calls ............................................................... 17
Connecting to a held call and disconnecting a current call ............. 17
Connecting to a held call after being disconnected.......................... 18
Setting up a three-party conference ................................................... 19
Things You Can Do if the Line is Busy or Not
Answered
Calling back a busy number or a not answering call ....................... 20
Canceling a Callback........................................................................... 21
iii
Things You Can Do if the Line is Busy
Intruding on a busy line....................................................................... 22
Waiting for a busy extension.............................................................. 22
Answering Incoming Call Waiting
Viewing the I.D. of the waiting incoming call ................................. 23
Switching between the current call and a waiting incoming call ... 23
Ending the current call and answering call waiting ......................... 24
Answering incoming call waiting whilst programming ................ 24
Calling in a Waiting Message
Calling in a waiting message.............................................................. 25
Preparing a Number During a Call
Preparing a number during a call ....................................................... 26
Section 3: Administration Functions
Diverting Calls
Diverting calls to a specific extension ............................................... 27
Deactivating a diversion from your phone ....................................... 27
Monitoring the Costs and Duration of Calls
Monitoring cost and call duration ...................................................... 28
iv
Using the Directory
Adding a name to the personal directory .......................................... 29
Removing a name from the directory................................................ 31
Modifying a name in the directory [D330]....................................... 32
Modifying a name in the directory [D325]....................................... 34
Copying from the extra phonebook to the personal directory........ 36
Section 4: Customizing your Telephone
Changing the Contrast of your Display
Changing the contrast of your display [D330 only] ........................ 37
Toggling Features On and Off
Toggling features on and off .............................................................. 38
Changing Specific Telephone Settings
Changing the language of your telephone ........................................ 40
Adjusting the ringer volume on your phone..................................... 41
Adjusting the ringer melody on your phone..................................... 42
Locking the Telephone
Locking the telephone......................................................................... 43
Locking: barring access to programming functions ........................ 44
Lock: set direct call to…..................................................................... 44
Lock: receive calls only....................................................................... 45
Unlocking the telephone ..................................................................... 45
Changing your password to lock the telephone ............................... 46
Setting the Voice Output Medium
Setting the voice output medium ....................................................... 47
v
Using Special Mode
Entering the special mode................................................................... 48
Clearing all personal information (keys, directory) ......................... 49
Downloading features to your telephone .......................................... 50
How to return to user mode................................................................ 51
Setting Up and Using Memory Keys
Programming a speed-dial number into an empty memory key.... 52
Programming a function in an empty memory key......................... 53
Programming a groupfacility in an empty memory key................. 55
Editing the contents of a memory key............................................... 57
Clearing the contents of a memory key............................................. 58
Using a function key to activate or deactivate a function................ 59
Using a speed key during a call.......................................................... 59
Section 5: Using Group Functions
How to use Group Features
Using Group facilities.......................................................................... 60
Monitoring the status of group facility keys ..................................... 61
Making a call to a group member...................................................... 63
Making an intercom call to a group member ................................... 64
Answering an incoming call for a group member........................... 65
Answering an incoming call from a group member .......................66
Toggling your telephone between absent and present .................... 66
Switching your telephone absent for incoming group calls............ 68
Remotely toggling another telephone absent and present............... 69
Answering calls for executives........................................................... 70
Answering group calls, private calls or personal calls..................... 71
Parking and uptaking a call................................................................. 72
Using an alternative secretary............................................................. 73
How to observe the group status........................................................ 74
vi
Glossary
Glossary ................................................................................................ 75
This manual suits for next models
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