Sony Walkman NW-WS413 Installation guide

FAQ 
The cover at the base of the neckband is detached. If the cover of the neckband becomes 
detached, reattach it as follows: Align the groove on the cover of the neckband with the 
projecting portion on the headphone and fit them together. Fit the cover firmly to the 
Support on Music Center for PCMusic center for PC is an application for organizing and 
transferring music on audio devices manufactured by Sony How to use Note If you are 
using a WALKMAN that arrived in stores in or before December 2013, you 
Is my audio device aptX enabled? 
To find out whether your audio device is aptX enabled, you may refer to the following 
website: https://www.aptx.com/products?field_product_brand_tid=25 
Cannot play songs on the Walkman player. (NW-Series Walkman)IMPORTANT: If 
model-specific information is required to complete any of the steps in this solution, refer 
to the operating instructions supplied with the product. Connect your Walkman player to 
your computer and 
How many portable speakers can be connected simultaneously using SongPal Multi-
Room?Up to ten speakers can be connected and play music simultaneously using 
SongPal Multi-Room feature. 
I want to manage multiple albums and songs as an album using Media Go.Songs that 
have the same album name and album artist name are grouped as an album. Songs that 
have the same album name but different album artist names are sorted into separate 
albums. To put multiple albums such 

I cannot install Media Go from Setup stored in my Walkman.Download Media Go from 
the following website and install it. Media Go download website: 
http://mediago.sony.com/enu/download NOTE: A list of devices supported for use with 
the Media Go software is available at: 
I want to take my Walkman onto an airplane.The built-in lithium-ion battery meets 
International Air Transport Association (IATA) regulations, however some airlines may 
have different standards. Consult with your airline company for details. 
I want to convert audio file formats using Media Go.Music content transferred to Media 
Go can be converted to AAC, MP3, or FLAC. Try the following procedures. Select the 
song whose format you want to convert from the Library. NOTE: If you want to convert 
a song stored 
I want to play High-Resolution Audio songs using Media Go.NOTE: A list of devices 
supported for use with the Media Go software is available at: 
http://mediago.sony.com/enu/supported-devices/. The Media Go software may also work 
with other devices not on this list. However 
I want to check where the songs managed by Media Go are stored.Follow these steps to 
check the location. On the Media Go screen, right-click the song whose storage location 
you want to check, and then click Properties. Check the storage location in File in the 
Audio Properties 
I want to convert the file format and bit rate of songs using Media Go only when 
transferring them to my Walkman.You can change the settings of Media Go to convert all 
songs or only specified songs when transferring them to your Walkman. NOTE: A list of 
devices supported for use with the Media Go software is available at: 

Can I manage Libraries (Music, etc.) separately for each computer user with Media 
Go?Media Go allows you to manage Music Library for every user account. Add a 
personal folder for each user account to Media Go Library. Click File - Add/Remove 
Media from Library... in the menu at the top of the Media 
I want to combine or trim music files using Media Go.You can combine or trim music 
files using Combine Files... or Trim File... in the Tool menu. See below for details. 
NOTE: A list of devices supported for use with the Media Go software is available at: 
http://mediago 
Useful information about Walkman.This page introduces useful links for Sony's 
Walkman player. Click on the icon/topic to view the link. NOTE: Depending on the 
model feature, some of the information listed below may not be available. Please refer 
How to check the Device Manager for proper installation of the portable audio driver.A 
device driver allows the computer to recognize devices. If the device driver is not 
recognized properly by the computer, the computer will be unable to recognize the 
Walkman. Check if the device driver is recognized 
What is Automatic Firmware Update?Automatic firmware update is one of the methods 
that an Walkman can be booted automatically and updated easily via the application 
Media Go on a PC, by following the on-screen instructions. When Media Go is running 
Battery life is short even when the Walkman is fully charged.Try the following methods 
to expand the battery life. Using settings/functions which prevent battery drain only when 
you need them also helps to expand the battery life. NOTE: Depending on the model, 
some of the 

How to transfer music to a Walkman using a computer.This page introduces how to 
transfer music to a Walkman. Select the method that matches with your environment and 
intended uses. Using Sony software to transfer the music to your Walkman Manage the 
music using Sony 
Bluetooth connection and troubleshooting for audio productsThis page introduces 
Frequently Asked Questions about the Bluetooth for audio products. Technology 
Overview What is Bluetooth wireless technology? Which Bluetooth profiles are 
supported? Pairing/Connection Basic 
What is the memory capacity of the digital music player?You can find information 
regarding memory capacity of the digital music player in: 1. Specifications On your 
model support page, click on "Specifications" You will be able to find the memory 
capacity of the device 
How long does it take to charge the built-in battery of the audio speaker or player?The 
charging time will vary depending on remaining battery power and battery condition. For 
information about the charging time, see the specifications and the manual supplied with 
your audio speaker or player. 
How to transfer music files to the portable player using the Windows Media® Player 
software.When you start the Windows Media Player software for the first time, it 
automatically searches certain default folders on your computer for audio, video and 
picture files and then adds those files to your library 
How to transfer Audio to the portable player using the Windows Explorer interface.You 
can transfer data to the portable player by directly dragging and dropping the files using 

the Windows Explorer interface on your computer. NOTE: If you have the Windows 
Media Player version 10 or lower installed 
Error: FORMAT ERROR or NO DATA message is displayed or heard.Follow these 
steps to troubleshoot why the message FORMAT ERROR or NO DATA flashes in the 
display of the Walkman player when trying to play a song. IMPORTANT: If model-
specific information is required to complete 
What is One-touch function?The One-touch function by Sony incorporates Near Field 
Communication (NFC) technology. By using Sony devices with the One-touch function, 
users can easily and instantly register and pair their Bluetooth devices 
Walkman MP3 Players Windows 8/8.1 Compatibility InformationWalkman MP3 Players 
Application Software Regarding the operating environment: OS must be factory installed 
on your PC. Operation cannot be guaranteed if an upgrade to Windows 8 from another 
OS has been performed 
Can I transfer music or pictures into the Media Go Software via Drag and Drop?You can 
drag and drop existing supported media files from Windows Explorer or iTunes into 
Media Go to add them to your Media Go library, playlist, photo album, or device, or to 
begin playing the items. If you drag 
What points should be noted when using a microSD card? (For the Walkman models that 
support microSD cards)Refer to the following items. NOTE: The operating procedures 
and confirmation methods described in each item vary depending on your Walkman. For 
details on operations, refer to the manual supplied with the product 
How to create playlists and transfer them to a device using Media Go.Refer to the 
following procedure for creating playlists and transferring them to a compatible device, 

such as the Walkman, using Media Go. NOTE: A playlist is a list of tracks/songs to be 
played. You can collect 
How to determine if a song in the Apple iTunes software has Digital Rights Management 
(DRM) copy protection.In the iTunes software, click to select the song you wish to 
verify. On the main menu, click File and then click Get Info. On the Summary tab, under 
Kind, if the file has copyright protection, it may say (for example) 
Repair Cost & Service ChargesFor repair cost and service charges, please visit: 
https://www.sony.co.in/microsite/warranty-repair/warranty-info/#service-charge 
The Walkman cannot connect to or pair with a Bluetooth device.The Walkman cannot 
connect to or pair with a Bluetooth device. A Bluetooth connection cannot be established 
between the Walkman and speakers. Check the items below before you start pairing Be 
sure to place the Bluetooth 
How to prevent the Walkman from different types of water damages.Damages caused by 
contact with liquids are subject to expensive reparation fees. Also, there are many cases 
where important data were not recoverable and were lost. The following are some 
examples of problematic 
Can I use my Walkman while charging it?Depending on the charging procedure. Check 
as follow: If you use an AC adapter (sold separately) to charge You can use your 
Walkman while charging it. NOTE: If you use (play music etc.) your Walkman while 
charging 
How to transfer music from Mac OS to a Walkman player.You can transfer music by 
drag-and-drop directly from Finder of Mac OS or the Music library screen of iTunes to 

the MUSIC folder on your Walkman. NOTE: If you import music from the Music library 
screen of iTunes 
I want to transfer music to a Walkman by drag-and-drop from iTunes for Windows.Open 
Music folder in the Walkman, then transfer music by drag-and-drop from iTunes to your 
Walkman. NOTE: You can only drag-and-drop music managed by iTunes when using a 
Walkman that supports drag-and-drop function 
How to troubleshoot a Walkman player that does not turn on or function properly.Refer 
to the below troubleshooting steps if you encounter the following: The Walkman player 
does not turn on when pressing the power button even when fully charged. The Walkman 
player does not turn on even after 
How do you replace the built-in battery?Since technical knowledge is required to replace 
the built-in rechargeable battery, customers will not be able to do it by themselves. You 
will need to disassemble the player to replace the built-in battery. Also 
Windows 10 Compatibility InformationThank you for choosing Sony products. For the 
compatibility status of Sony products with Windows 10, which is scheduled to be 
released by Microsoft Corporation on July 29, 2015, and upgrade information, please 
refer 
Media Go fails to install on my computer. An error message says that the mglyricsPS.dll 
failed to register.To resolve this issue, try installing the Visual C++ Redistributable 
Packages for Visual Studio 2013. NOTE: Visit the Media Go™ website for additional 
information and Frequently Asked Questions (FAQs). 
What is an NFC compatible smartphone?The NFC compatible smartphones are 
smartphones with built-in Near Field Communication (NFC) function. These 

smartphones have Android 2.3.3 operating system or newer. Look for the NFC logo on 
the smartphone or mobile 
The Walkman battery cannot be charged.IMPORTANT: If model-specific information is 
required to complete any of the steps in this solution, refer to the operating instructions 
supplied with the product. If you have an older model that does not connect 
What is the passcode, or password, for pairing with another Bluetooth device?The 
passcode of your device is set to 0000 (four zero). When paring with another Bluetooth 
device, if the passcode of your device is required on the screen of another Bluetooth 
device, please enter 0000 (four zero) 
How to test the speed of your Internet connection.You must have a working Internet 
connection connected to a computer and use a website to test your connection speed. 
Your speed may change over time, so the results of your test may not be the same from 
day to day 
How to transfer tracks from an Audio CD to the Portable Player in the Media Go 
Software.Transfer your music from the CD into the Media Go software library Start the 
Media Go software. Insert the audio CD you wish to rip (transfer) into the CD/DVD drive 
of the computer. In the left pane, right click 
What is NFC?Near Field Communication (NFC) is a standards-based connectivity 
technology that makes it more convenient to make transactions, exchange digital content 
and connect devices. It is a technology enabling short-range 
What is one-touch listening?1IMPORTANT: Not all Sony products are compatible with 
one-touch listening. To check whether your product is compatible with one-touch 
listening, refer to the manual supplied with your product. One-touch listening 

Which Walkman models does Content Transfer (for Mac) support?Content Transfer (for 
Mac) Ver.1.0 supports the following Walkman models. Model name: USA NWZ-W273* 
NWZ-W274S NWZ-E383/E384/E385 Canada NWZ-W273* NWZ-W274S NWZ-
WH303 NWZ-E584 NWZ-E383/E384/E385 Latin America NWZ-W273* 
Are Apple iPhones mobile device compatible with the NFC feature?Current Apple 
iPhone mobile device and other Apple iOS devices do not support the Near Field 
Communication (NFC) feature. Look for the NFC logo on a Smartphones or mobile 
device to ensure that it is NFC compatible 
The Walkman player is not recognized by the computer.The following solution is applied 
when you experience the following symptoms: The Walkman player is not displayed on 
Windows Explorer. The Walkman player is not displayed on Mac Finder. The Walkman 
is not displayed 
How can I compare Sony product specifications?If you're interested in comparing Sony 
product specifications, this is the way to do it! Visit the Sony website Go to the 
Electronics tab and choose a product category Choose the products you want to compare 
Where can I buy genuine Sony products?Wondering where to buy Sony products? Click 
on the links below to find retail stores near you. Australia Hong Kong India Indonesia 
Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle 
Location of service & repair centers in IndiaYou can find our repair and service centers 
here. 
How do I register a Sony product for the standard manufacturer's warranty?For Alpha 
customers, click here to register. For all other products, registration is not required. 

Online registration does NOT affect the warranty of your unit. You will need to 
ensure the safe keeping of your 
Let us help you find what you are looking for...manuals, firmwares, drivers, 
specifications and moreThe best way to find your information is to first reach your 
Product Page before you start searching with other keywords. 1. Getting to your Product 
page The product page is the best platform to start your journey: 
What are the differences in DLNA device classes?DLNA Certified televisions, Blu-ray 
Disc™ (BD) players, computers and mobile phones are not all the same. While the 
certification assures that the devices will operate to a certain standard, the DLNA® 
capabilities 
Warranty InformationFor information on Sony warranties, please refer to your 
local website in the Asia Pacific Region. Australia India Indonesia Korea Malaysia 
Middle East & Africa area New Zealand Phillipines Singapore Taiwan Thailand 
Environmental Policy & Electronic Waste (“E-Waste”) Management 
Contact Sony India 
Support by Sony mobile app: stay informed about news, software/firmware updates and 
more!Want to be informed about the latest firmware / drivers that you need? Or maybe 
you want to know the best picture settings for your camera? Well, the Support by Sony 
app* keeps you informed about the latest updates 
Discontinuation of Media Go - Welcome Music Center for PC! - 4th October 2017As of 
end December 2017, downloading the Media Go application will no longer be possible. 
The Music Center for PC app is available since August 2017, and offers enhanced 
support for your WALKMAN device(s) and Hi-Res 