Sony XR55A80CJ Reference guide

Help Guide

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Help Guide

Television

Use this Help Guide if you have any questions on how to use your TV.

For detailed information, refer to “ Using the Help Guide ”.

Selected Topics

Useful features

Settings

If you want to print the complete Help Guide, see “ Help Guide

(Print Version) ”.

For troubleshooting information, you can also refer to the

Frequently Asked Questions on our support site.

Design and specifications are subject to change without notice. This

manual includes descriptions for all models/countries/regions.

Descriptions for features not supported in some

models/countries/regions are also included.

Getting Started

Useful features

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index/Other

Go to page top

F-232-100-17(1)

Help Guide | Using the Help Guide

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Help Guide

>Index/Other >Using the Help Guide

Using the Help Guide

This Help Guide explains how to use this TV. You can also refer to the

Setup Guide for descriptions about TV installation, and the Reference

Guide for information such as specifications, and wall mounting of this TV.

Help Guide versions

There are two versions of the Help Guide: the built-in version and the

online version. The online Help Guide includes the latest information.

The online Help Guide is automatically displayed when the TV is

connected to the internet, otherwise the built-in Help Guide is displayed.

Note

To use the latest features described in the Help Guide, you may

need to update the TV’s software. For details about software

updates, see the Software updates page.

The names of settings in the Help Guide may differ from those

displayed on the TV depending on the TV’s release date or your

model/country/region.

The images and illustrations used in the Help Guide may differ

depending on your TV model.

Design and specifications are subject to change without notice.

The Help Guide contains descriptions common across all

models/regions/countries. Some descriptions of features do not

apply depending on your model/region/country.

Hint

To see if your TV is equipped with one of the functions described in

Getting Started

Useful features

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index/Other

Help Guide | Using the Help Guide

01_01.html[3/4/2022 1:58:25 PM]

the Help Guide, refer to the Reference Guide or the Sony website.

This Help Guide is written for all regions/countries. Some

descriptions contained in this Help Guide do not apply to some

regions and countries.

Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to the Internet/Network

>Index/Other >Using the Help Guide

Go to page top

F-232-100-17(1)

Help Guide | Useful features

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Help Guide

>Useful features

Useful features

Searching for content/operating the TV with

your voice

Enjoying preferred apps

Enjoying safe apps and video streaming

services (Security & Restrictions)

>Useful features

Getting Started

Useful features

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index/Other

Go to page top

F-232-100-17(1)

Help Guide | Settings

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Help Guide

>Settings

Settings

The menus displayed in the TV settings vary depending on your

model/region/country.

Using the Quick Settings

Channels & Inputs

Channels and External inputs, etc.

Display & Sound

Picture, Screen, Sound and Audio output, etc.

Network & Internet

Accounts & Sign In

Configure the Google Account or add other accounts.

Privacy

You can restrict installation of apps from unknown sources.

Apps

System

Date & Time, Language, Sound, Accessibility, Parental

controlsand LED indicator, etc.

Getting Started

Useful features

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index/Other

Help Guide | Settings

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Remotes & Accessories

Remote control and Bluetooth settings.

Help & Feedback

Provides help from Sony and Google.

Timers & Clock

Timer, Sleep timer, Alarm, Clock display, etc.

>Settings

Go to page top

F-232-100-17(1)

Help Guide

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Television

Getting Started [1]

Remote control [2]

Upper buttons on the remote control [3]

Middle buttons on the remote control [4]

Lower buttons on the remote control [5]

Connecting terminal [6]

How the LEDs light up [7]

Home menu [8]

Selecting inputs [9]

Performing acoustic auto calibration [10]

Accessibility features [11]

Useful features [12]

Searching for content/operating the TV with your voice [13]

Using the remote control microphone [14]

Using the built-in MIC on the TV (only TVs with a built-in MIC) [15]

Enjoying preferred apps [16]

Installing apps [17]

Enjoying safe apps and video streaming services (Security & Restrictions)

[18]

Watching TV [19]

Watching TV programs [20]

Using the program guide [21]

Using the TV menu [22]

Using interactive broadcast TV services [23]

Useful features when watching TV [24]

Changing the picture and sound quality to your preferences [25]

Adjusting the picture quality [26]

Adjusting the sound quality [27]

Help Guide

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“Sound” advanced settings [28]

Using the TV with Other Devices [29]

USB devices [30]

Playing content stored on a USB device [31]

Information about USB devices used for storing photos and music [32]

Supported files and formats [33]

Photos [34]

Music [35]

Videos [36]

Audio sampling rates (for videos) [37]

External subtitles [38]

Blu-ray and DVD players [39]

Connecting a Blu-ray or DVD player [40]

Watching Blu-ray and DVD discs [41]

Cable/satellite box [42]

Connecting a cable/satellite box [43]

How to control the cable/satellite box using the TV remote control [44]

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [45]

Computers, cameras, and camcorders [46]

Connecting a computer and viewing stored content [47]

Connecting a camera or camcorder and viewing stored content [48]

Computer video signal specifications [49]

Audio system (such as an AV receiver or sound bar) [50]

Outputting audio from an audio system [51]

Connecting an audio system [52]

Adjusting an audio system [53]

Using the TV as a center speaker (only models with TV center speaker mode) [54]

Pass-through audio formats supported with eARC [55]

Video game consoles [56]

Experiencing 3D surround with a neckband speaker or headphones (BRAVIA

XR models only) [57]

Bluetooth devices [58]

Connecting a Bluetooth device [59]

Adjusting the AV sync setting [60]

Supported Bluetooth profiles [61]

Help Guide

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BRAVIA Sync-compatible devices [62]

BRAVIA Sync overview [63]

Using features available for BRAVIA Sync-compatible devices [64]

Adjusting BRAVIA Sync settings [65]

Viewing pictures in 4K from compatible devices [66]

Viewing pictures in 4K resolution [67]

Settings for viewing pictures through HDMI input with higher quality [68]

BRAVIA Connectivity Guide [69]

Connecting to a Network [70]

Connecting to a network [71]

Connecting to a network using a LAN cable [72]

Connecting to a network using a wireless connection [73]

Using Wi-Fi to connect the TV to the Internet/Network [74]

Using Wi-Fi Direct to connect to the TV (no wireless router required) [75]

Home network features [76]

Adjusting home network settings [77]

Playing content from a computer [78]

Playing content from a media server [79]

Viewing Internet content [80]

Settings [81]

Using the Quick Settings [82]

Channels & Inputs [83]

Display & Sound [84]

Network & Internet [85]

Accounts & Sign In [86]

Privacy [87]

Apps [88]

System [89]

Remotes & Accessories [90]

Help & Feedback [91]

Timers & Clock [92]

Troubleshooting [93]

Help Guide

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Start here [94]

Self diagnostics [95]

Software updates [96]

If a full reset (restart) of the TV is required [97]

Frequently Asked Questions for Troubleshooting [98]

Picture (quality)/screen [99]

No color/Dark picture/Color is not correct/Picture is too bright. [100]

Distorted picture./The screen flickers. [101]

High resolution HDR pictures are not displayed. [102]

OLED panel (only models equipped with an OLED panel) [103]

The screen becomes darker after a certain period of time. (only models equipped with an

OLED panel) [104]

The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED

panel) [105]

You are concerned about an image retention. (only models equipped with an OLED panel)

[106]

A white line, or a red, green, or blue line appears on the screen. (only some models equipped

with an OLED panel) [107]

Keyboard [108]

Broadcast reception [109]

Check these things first to troubleshoot your TV reception. [110]

You cannot view digital channels. [111]

You cannot receive or select channels. [112]

Sound [113]

No sound but good picture. [114]

No audio or low audio with a home theater system. [115]

You want to output sound from the headphones/Bluetooth audio device and audio

system/TV speakers at the same time. [116]

You are concerned about a delay between the picture and sound. [117]

No TV sounds such as operation sound or audio response. [118]

You cannot establish an eARC connection. [119]

You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).

[120]

The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in

MIC). [121]

Network (Internet/home)/apps [122]

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