Sony VAIO TAP11 Series Operating instructions

Page 1

Troubleshooting FAQ for

the VAIO®TAP11 Series

Instructions for Best Buy stores

Wireless Issue

The Wi-Fi connection may drop.

Solution

Install the latest wireless driver:

Windows 8.0 (16.1.5.2)

http://esupport.sony.com/perl/swu-download.pl?upd_id=9223&SMB=YES

Windows 8.1 (16.6.0.8)

http://esupport.sony.com/perl/swu-download.pl?upd_id=9320&SMB=YES

Note: If the Wireless troubleshooting guide does not resolve the issue then user will be required to

contact Sony for service.

No Power Issue

User is unable to power on the system

Solution

Your VAIO computer may not recognize the battery pack. In this case, push and hold the battery

o button for three to ve seconds with a thin, straight object (such as a paper clip). If the problem

persists, contact an authorized Sony service/support center and replace the battery pack with a

new one specied by Sony.

© 2014 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is

prohibited. Sony and VAIO are trademarks of Sony Corporation. All other trademarks are trademarks of their

respective owners. Features and specications are subject to change without notice.

SVT1121

1

1Battery O Button

Page 2

Keyboard Pairing Issue

The wireless keyboard is not paired to the VAIO PC.

Solution

Launch the Pairing Tool to pair the wireless keyboard to the VAIO PC.

1) Launch the Pairing Tool at c:\windows\drivers\exe\pairing tool.

2) Turn o the wireless keyboard.

3) Press and hold the Ctrl + Esc keys.

4) Turn on the wireless keyboard.

5) Select pairing.

Table of contents

Other Sony Laptop manuals

Sony

Sony VPCEF37FX User manual

Sony

Sony VAIO PCG-TR2 series User manual

Sony

Sony VPCEB3RFX User manual

Sony

Sony VAIO VPCCW21FX/W User manual

Sony

Sony VAIO VGN-AW390JEH User manual

Sony

Sony Vaio PCG-FX601 User manual

Sony

Sony Vaio PCG-GRX415MK User manual

Sony

Sony VPCCB17FX/B User manual

Sony

Sony VAIO VGN-CR510E/T User manual

Sony

Sony VAIO VGN-T300 Series Instruction Manual

Sony

Sony VAIO VPCEB17FX/W User manual

Sony

Sony VAIO VPCEG Series User manual

Sony

Sony PCG-GRS700P User manual

Sony

Sony SVZ1311DGXX User manual

Sony

Sony VGN-FS530B - VAIO - Pentium M 1.6 GHz User manual

Sony

Sony VAIO VPCEB43FX/BJ User manual

Sony

Sony VAIO PCG-R505JLK User manual

Sony

Sony VGN-NW240F/B User manual

Sony

Sony VAIO VPCSC41FM/S User manual

Sony

Sony SVE15114FXS User manual

Sony

Sony VPCF24A4E User manual

Sony

Sony PCG-SR33K VAIO Owner's manual

Sony

Sony VAIO VGN-T270P User manual

Sony

Sony VAIO C1 PictureBook PCG-C1X User manual

Popular Laptop manuals by other brands

HP

HP ze2401xt - Pavilion Notebook PC datasheet

Velocity

Velocity NoteMagix M10 quick start guide

Dell

Dell Alienware 17 R2 Service manual

Toshiba

Toshiba A105-S2236 Specifications

HP

HP ENVY 17 Maintenance and service guide

Winbook

Winbook LM user guide

Dell

Dell Inspiron 1464 Setup guide

Dell

Dell Inspiron 15R 5537 quick start guide

HP

HP PROBOOK 4520S Maintenance and service guide

Dell

Dell Latitude ATG D620 Service manual

Dell

Dell Latitude 7310 Service manual

Dell

Dell Precision GU806 Quick reference guide

Lenovo

Lenovo THINKPAD X32 Setup guide

HP

HP Compaq tc4200 Software guide

Toshiba

Toshiba mini NB300 specification

Lenovo

Lenovo ThinkPad X201 Tablet Manual

Lenovo

Lenovo THINKPAD X31 Manual

Compaq

Compaq Armada E700 Series reference guide