Sony XAV-9500ES Reference guide

Help Guide

In-Car Receiver

XAV-9500ES

Use this manual if you encounter any problems, or have any questions.

Note: The unit sold in some countries/regions may differ from the picture above.

Getting Started

Guide to Parts and Controls

Main Unit and Remote Commander

Screen Displays

Performing Initial Settings

Using Apple CarPlay / Android Auto

Using Apple CarPlay Wirelessly

Using Android Auto™ Wirelessly

Using Android Auto with a USB Cable

Preparing a BLUETOOTH Device

Pairing and Connecting with a Bluetooth® Device

Connecting with a Paired BLUETOOTH Device

Using Cameras
Smartphone Connection
Apple CarPlay
Android Auto
Radio
Listening to the Radio
Listening to the Radio
Tuning
Using Radio Option Functions
Listening to the SiriusXM Radio (XAV-9500ES(UC))
Listening to the SiriusXM Radio
Tuning Channels for SiriusXM
Tuning the Channel by Inputting its Channel Number
Tuning the Channel from the Channel List or Category List
Setting a Parental Control
Using SXM Option Functions
Playback
Playing a USB Device
Playing a USB Device
Repeat Play and Shuffle Play
Searching for a File from the List Screen
Playing a BLUETOOTH Device
Playing a BLUETOOTH Device
Repeat Play and Shuffle Play
Handsfree Calling
Preparing a Mobile Phone
Receiving a Call
Making a Call
Available Operations during a Call
2

iDataLink Maestro (XAV-9500ES(UC))
Getting iDataLink Maestro Ready
Using iDataLink Maestro
Settings
Basic Setting Operation
Device Connection
Sound
Customize
Application
System
Additional Information
Canceling the Demonstration Mode
Sorting Apps on the Apps Area (Favorite)
Updating the Software
Precautions
Supported Formats for USB Playback
About iPhone
Notice on License
Maintenance
Specifications
Copyrights
Troubleshooting
Troubleshooting
General
There is no beep sound.
The fuse has blown. / The unit makes noise when the position of the ignition is switched.
The display disappears from the monitor. / The display does not appear on the monitor.
Menu items cannot be selected.
The unit cannot be operated.
3

Display
The display does not turn on.
Touch Screen
The touch screen does not react to your touch correctly.
Multi-touch is not recognized.
Device Connection
A suffix such as “-2”, “-3”, ... appears after the name of the device on [Device Connection].
Radio
The radio reception is poor. / Static noise occurs.
The stations cannot be received. (XAV-9500ES(E)/XAV-9500ES(E17)/XAV-9500ES(IN))
Sound
There is no sound, sound skips, or sound cracks.
Sound is noisy.
USB playback
Items cannot be played.
The USB device takes longer to play.
The smartphone connected to the USB port cannot be played.
BLUETOOTH
The other BLUETOOTH device cannot detect this unit.
Connection is not possible.
The name of the detected device does not appear.
There is no ringtone.
The talker’s voice volume is low.
The other party says that the volume is too low or high.
Echo or noise occurs during call conversations.
The phone sound quality is poor.
The volume of the connected BLUETOOTH device or apps is low or high.
The sound skips during audio streaming or the BLUETOOTH connection fails.
The connected BLUETOOTH device cannot be controlled during audio streaming.
Some functions do not work.
4

5-021-904-11(1) Copyright 2021 Sony Corporation
A call is answered unintentionally.
Pairing failed due to time out.
Cannot pair.
The BLUETOOTH function cannot be operated.
No sound is output from the car speakers during a handsfree call.
SiriusXM Connect Vehicle Tuner (XAV-9500ES(UC))
A mature channel is not blocked although parental control setting has been made.
Apple CarPlay
The Apple CarPlay icon does not appear on the HOME screen.
The position accuracy is not good when using maps with Apple CarPlay.
Android Auto
The Android Auto icon does not appear on the HOME screen.
The position accuracy is not good when using maps with Android Auto.
iDataLink Maestro (XAV-9500ES(UC))
iDataLink Maestro
Messages
General
SiriusXM Connect Vehicle Tuner (XAV-9500ES(UC))
Support Websites
Customer Support Websites
About the “Support by Sony” App
5

Help Guide

In-Car Receiver

XAV-9500ES

Main Unit and Remote Commander

Main unit

The VOL (volume) +/ (next) buttons have a tactile dot.

RM-X400 remote commander (XAV-9500ES(E)/XAV-9500ES(E17)/XAV-9500ES(IN))

The remote commander can be used to operate the audio controls. For menu operations, use the touch screen.

The VOL (volume) +/ (play/pause) buttons have a tactile dot.

Note

The / (up/down) buttons in the illustration above are not supported.

Remove the insulation film before use.

Hint

For XAV-9500ES(UC), the RM-X400 remote commander is available online at

https://encompass.com.

HOME

Displays the HOME screen.

STANDBY

Press and hold to turn off the unit.

Press and hold for more than 10 seconds to reset the unit.

VOL (volume) +/–2.

/ (previous/next)

Functions differently depending on the selected source:

[Radio]: select a preset station.

[SiriusXM]: select a preset channel. (XAV-9500ES(UC))

[USB]: move to the previous/next content.

[Bluetooth Audio]: move to the previous/next content.

[Apple CarPlay]/[Android Auto]: move to the previous/next content.

Press and hold to:

[Radio]: tune into a station automatically (SEEK+/SEEK–).

[USB]: fast-reverse/fast-forward.

[Bluetooth Audio]: fast-reverse/fast-forward.

Related Topic

Screen Displays

VOICE

Activates the voice command function for Apple CarPlay and Android Auto.

Display/touch screen5.

Custom Key 1/2

Registers functions (Mute, Disp. Off (display off), Source Change, Home, Next, Previous, Vol +, Vol -, None).

To register, select [Settings] [Customize] [Custom Key].

DISP OFF (display off)

Turns off the display.

To turn back on, press again.

(mute)

Mutes the sound. To cancel, press again.

(play/pause)

/ (previous/next)

Functions differently depending on the selected source:

[Radio]: select a preset station.

[SiriusXM]: select a preset channel. (XAV-9500ES(UC))

[USB]: move to the previous/next content.

[Bluetooth Audio]: move to the previous/next content.

[Apple CarPlay]/[Android Auto]: move to the previous/next content.

Press and hold to:

[Radio]: tune into a station automatically (SEEK+/SEEK–).

[SiriusXM]: switch the preset channel continuously. (XAV-9500ES(UC))

[USB]: fast-reverse/fast-forward.

[Bluetooth Audio]: fast-reverse/fast-forward. Functions differ depending on the BLUETOOTH device.

Help Guide

In-Car Receiver

XAV-9500ES

Screen Displays

Playback screen:

HOME1 screen:

HOME2 screen:

1. Status indication (left side)

2. Status indication (right side)

Icon in the display Detail

(back) Returns to the previous display.

(list) Opens the list. The available lists differ depending on the source.

Icon in the display Detail

3. Application specific area

Displays playback controls/indications or shows the unit’s status. Displayed items differ depending on the source.

4. (Apple CarPlay)/ (Android Auto)

Displays when connecting Apple CarPlay/Android Auto.

5. Clock

Displays the date and time which were set on the Date/Time setting.

6. Apps area (Favorite)

Up to 5 Apps can be set. Apps can be changed. You can set your Favorite Apps.

7. All Apps

Opens the HOME2 screen.

8. Close

Returns to the HOME1 screen.

9. Apps area

Displays all Apps except for Favorite Apps.

Apps icon list

XAV-9500ES(UC):

Icon in the display Detail

Clock Displays the time which was set on the Date/Time setting.

(mute) Lights up when the sound is muted.

(option) Opens the source option menu. The available items differ depending on the source.

(device) Displays the device’s name to connect to the unit.

(antenna) Indicates the signal strength status of the connected mobile phone.

(battery) Indicates the remaining battery status of the connected mobile phone.

Icon in the display Name

Android Auto

Apple CarPlay

Radio

SiriusXM

Bluetooth

USB

Settings

Phone

RearCam

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