SOMFY TaHoma Operating instructions

SOMFY TAHOMA® RTS

Smartphone & Tablet Interface

PROGRAMMING GUIDE

VERSION 1.0 |AUGUST 2021 |Prepared by PROJECT SERVICES

SOMFY TAHOMA® RTS

PROGRAMMING GUIDE

TABLE OF CONTENTS

I. OVERVIEW --------------------------------------------------------- 3

INTRODUCTION

RESOURCES & APPLICATIONS

SMART PHONE or TABLET REQUIREMENTS

CONNECTIONS & INDICATORS

SYSTEM CONFIGURATION

II. INSTALLATION ------------------------------------------------------ 4

PLACEMENT AND POWER

III. SET UP ------------------------------------------------------------- 5

ACCOUNT CREATION

CONNECT VIA WI-FI

CONNECT VIA ETHERNET

IV. SETTINGS --------------------------------------------------------- 10

MY PRODUCT

MY SETUP

ACTIVITY HISTORY

ADVANCED SETTINGS

THIRD-PARTY INTEGRATION

I. COMMISSIONING -------------------------------------------------- 13

ADD AN RTS PRODUCT

ADD A SCENE

ADD A SCHEDULE TO A SCENE

CREATE A ROOM

ADD ADDITIONAL GATEWAYS

APPENDIX ------------------------------------------------------------- 19

A. AVAILABLE COMMANDS & ACTIONS

B. SHARE TAHOMA

C. FORGOT PASSWORD

D. WI-FI STATUS

E. CHANGE WI-FI NETWORK

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The Somfy TaHoma® Smartphone and Tablet Interface provides a single platform for Somfy RTS and future

ecosystems with a wide range of interior and exterior applications.

•The TaHoma® Interface supports up to 40 RTS channels

•Install up to 10 interfaces as zone controllers to increase the RTS range

•The TaHoma® can support a maximum of 40 scenes with schedules per install

Each TaHoma® Interface is connected to Wi-Fi or directly to the local area network by an optional Ethernet

adaptor for IP Integration with third-party control systems. TaHoma® is compatible with the Somfy Synergy™ API.

All RTS motors must be fully operational programmed with limits prior to TaHoma programming. The TaHoma Interface supports up to 40 channels

of RTS. RTS devices programmed to an RTS channel will only receive commands from the associated TaHoma Interface.

Interfaces must be placed within 25-35’ of the RTS devices they control.

•Internet connection required for setting up and to control RTS products

•Must allow permission for camera, local network, location and cellular data

•Network Requirement: 2.4 GHz Wi-Fi connection (ONLY) OR Ethernet

connection using the Tahoma® Ethernet Adaptor (preferred)

The TaHoma® app is compatible with the following operating systems and software versions:

IOS 11.0+

Android 7.0+

CONNECTIONS & INDICATORS

Configuration Button

Press to enter Wi-Fi Mode

for setup

Micro USB Port

Connect power or

Ethernet Adaptor

LED BEHAVIOR:

BLUE

DIRECTLY CONNECTED

WI-FI MODE

RED

POWERED,

NOT CONNECTED

TO CLOUD SERVER

ORANGE

STARTING UP

GREEN

CONNECTED TO NETWORK

SYSTEM CONFIGURATION

REAR FRONT

TaHoma® Ethernet Adaptor

#1870470 (Sold Separately)

Connect for a wired local area

network connection

Micro USB

Connect to TaHoma Interface for

power and ethernet

Ethernet Port

Connect to network

router or switch

I. OVERVIEW

SMART PHONE or TABLET REQUIREMENTS

Micro USB Port

Connect power through

Ethernet Adaptor

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*Must use Power Supply included

with the TaHoma Interface.

PLACEMENT

II. INSTALLATION

POWER

SINGLE ROOM CONTROL WHOLE HOUSE CONTROL

Place the TaHoma using the following criteria when installing one or more Interfaces:

•Single Zone control (Room Control)

•Whole House Control (up to 10 TaHoma Interfaces)

•Stay within 25-35’ of the RTS motors for best performance

WI-FI CONFIGURATION WIRED CONFIGURATION

using an Ethernet cable

*Preferred method

Ethernet Adaptor

Yellow light indicates data transfer

Green light indicates Ethernet connection

TaHoma

USB Power Supply

Ethernet Cable

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1. Download and open the “TaHoma

North America” app on an Android or

IOS device

2. SELECT “Create an account”

3. SELECT “ Country & Language” then

SELECT “Start Activation”

4. SELECT “Activate TaHoma”

5. ENTER the TaHoma PIN code then

SELECT “OK”

ACCOUNT CREATION

III. SET UP

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The PIN code is 3 series of digits on the

TaHoma box and the packaging.

IMPORTANT: To scan the QR code of a

TaHoma, only scan the QR code on the

TaHoma base.

6. ENTER and confirm the user’s email address and

password for the account then SELECT “Continue”

7. ENTER all fields then SELECT “Save and Continue”

8. Review the information in the summary page and

read all documents:

Commercial Offer description and General

Conditions of Services

Somfy Privacy Policy

CHECK both Boxes to accept the terms and

conditions then SELECT “Confirm”

9. SELECT “Close the window”

•An email from (info@somfy.com) will be sent

summarizing your TaHoma offer with a link to

your account

•Click on the link within 24hrs to finalize

Tahoma’s activation and customize your

interface

•If the link is not clicked within 24hrs, please call

Somfy Customer Service

•In some cases, the email may be found in

Spam/junk box

The Account has been created.

Close the window and check for an email.

Email Sample

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1. Connect the mobile device or tablet to the same

Wi-Fi network that TaHoma will be connecting to

2. Login to the Somfy TaHoma North American App

3. SELECT location or use automatic detection then

SELECT Validate

4. SELECT “Wi-Fi”

5. Check off all Wi-Fi Prerequisites to continue to

setup wizard

SELECT “Setup Wizard”

IMPORTANT: Ensure that your mobile device or

tablet is connected to the same Wi-Fi network

that TaHoma will be connecting to

6. ENTER the password for the Wi-Fi Network then

SELECT “Next”

7. SELECT “Join”

CONNECT via WI-FI

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NOTE: An internet connection is required. Tahoma does not support local

control to operate any RTS products without an internet connection

This setup will walkthrough connecting TaHoma using a 2.4 GHz Wi-Fi connection.

An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.

All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic properties.

CHECK TAHOMA CONNECTION STATUS

The TaHoma icon at the top right corner of the TaHoma

menu page will indicate connection status:

GREEN –Connected to the network

RED –Disconnected from the network

8. PRESS and HOLD the configuration button on the

back of the Interface for 3 secs, the LED indicator

turns BLUE then SELECT “Next”

9. SELECT “Scan”, then remove the base of your

Interface and Scan the QR code

Wi-Fi is now connected.

To change the Wi-Fi network, Refer to Change Wi-Fi Network in the Appendix C.

CHECK WI-FI STRENGTH

From the TaHoma main page, SELECT the

Menu button on the bottom right corner

then SELECT “My Setup”

10. SELECT “Join” –

Allow TaHoma to connect to devices on your

local network.

LED indicator will change from RED to GREEN.

11. After the “Congratulations, your Wi-Fi is now

configured…” note appears, SELECT “Finish”

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NOTE: An internet connection is required. Tahoma does not support local

control to operate any RTS products without an internet connection

This setup will walkthrough connecting TaHoma using the TaHoma® Ethernet Adaptor.

An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.

All Wi-Fi connection are prone to radio interference from other radio frequencies in the air or items with metallic properties.

1. Login to the Somfy TaHoma North

American App

2. SELECT location or use automatic

detection then SELECT Validate

3. SELECT “Ethernet Cable”

4. Plug in the network cable to the

TaHoma Ethernet Adaptor:

#1870470 (sold separately)

NOTE: This may take several minutes.

LED indicator will change from RED to

GREEN stating that it is now connected.

LED will then change to RED then to

ORANGE during the update process. Once

complete LED will change to GREEN.

The Ethernet connection is now connected.

To change to Wi-Fi connection, Refer to Change Wi-Fi section.

To add a motor, go to the next section.

CONNECT via ETHERNET

5. SELECT “Type of setup” –

a) One Gateway setup (single

room control using one

TaHoma)

b) Multi-Gateway setup

(whole house control using

multiple TaHomas)

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My Setup is used to configure the TaHoma Interface.

MOVEMENTS

My Product is used to add, delete, edit RTS products and other devices.

1. From the TaHoma main page, SELECT the Menu

button on the bottom right corner

2. SELECT “My Products”

•Add RTS product (+ icon)

•“Favorite” an RTS product (star icon)

•Edit a product (pencil icon)

oDevice name

oAdd a device to this group

oRemove a device from this group

oTest the device (see note below)

•Delete a product (trash bin icon)

1. From the TaHoma main page, SELECT the Menu

button on the bottom right corner

2. SELECT “My Setup”

•View TaHoma PIN and Version

•Name the Interface -Change the name of

the TaHoma Interface

•LED Brightness -Change the LED

brightness (0%-100%)

•Connection –shows connection type

(Ethernet or Wi-Fi) and SSID of the

network connected for Wi-Fi

•Signal strength –Strength of the

connected Wi-Fi Network

•Add Gateway (Add up to a maximum of 10

TaHoma Interface)

MY PRODUCT

IV. SETTINGS

MY SETUP

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NOTE:

If the test button is pressed and the motor is at the upper limit, the shade will move down after 5 seconds to the lower limit.

If the test button is pressed and the motor is at the lower limit, the shade will move up for 5 seconds then back down to the lower limit.

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