Solution FIres Tamarin User manual

Instruction Manual

Tamarin

The complete installation must be carried out in accordance with current Standards and Local Codes. The instructions in this

manual must be followed to ensure safe operation of the appliance. It should be noted that the requirements and this publication

This product is only suitable for well insulated spaces or occasional use.

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)

EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC

March 2021 V1

Important Safety Advice..............................................................................................................................

Installation & Operating Instructions...........................................................................................................

Installation Requirements............................................................................................................................

Unpacking and Testing.................................................................................................................................

Installation.....................................................................................................................................................

Installation Log Set Layout...........................................................................................................................

Operation Instructions..................................................................................................................................

Remote Control Buttons and Display.........................................................................................................

Powering the Fire.........................................................................................................................................

Heater Operation.........................................................................................................................................

Target Temperature Setting........................................................................................................................

Setting the Time and Day (24 Hour Clock)................................................................................................

Setting the Weekly Timer.............................................................................................................................

Technical Parameters.................................................................................................................................

Cleaning, Servicing and Maintenance......................................................................................................

Thermal Safety Cut-Out................................................................................................................................

Light Emitting Diode.....................................................................................................................................

Battery Replacement Remote Control......................................................................................................

Troubleshooting............................................................................................................................................

Correct Disposal of this Product.................................................................................................................

Solution Fires Warranty.................................................................................................................................

Replaceable Parts........................................................................................................................................

Wiring Diagram.............................................................................................................................................

Contents

Fuel Bed Colour Operation..........................................................................................................................

Flame Brightness Operation........................................................................................................................

Open Window Device Function.................................................................................................................. 11

Important Safety Advice

If the appliance is damaged, check immediately with your retailer before installation

and operation. The heater must not be used if any part of it is damaged.

Do not use outdoors.

In order to avoid overheating, do not cover the heater.

The appliance carries the Warning Symbol indicating that it must not be coveredor has

a do not cover label. Do not cover or obstruct in any way the heat outlet grille located

above the window of the appliance.

Do not place material or garmentsover the front of the appliance as this could cause overheating

In the event of afault unplug the heater.

Unplug the appliance when not requiredfor long periods.

This appliance can be used by persons if theyhave been given instruction concerning use of the

appliance in a safe way or are supervised and understand the hazards involved.

This appliance can be used by children agedfrom 8 years and above and persons with reduced

physical, sensoryor mental capabilities or lack of experience or knowledge if theyhave been

given instruction or supervision concerning use of the appliance in a safe way and understand the

hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be carried

out by children without adequate supervision.

Children of less than 3 years should be kept away from the appliance unless continuously

supervised.

Children agedfrom 3 years and less than 8 years shall only switch on/off the appliance provided

that it has been placedor installed in its intended normal operating position and theyhave been

given instruction or supervision concerning use of the appliance in a safe way and understand the

hazards involved.

Children agedfrom 3 years and less than 8 years shall not plug in, regulate or clean the appliance

or perform user maintenance on the appliance.

If the supply cord is damaged, switch off the mains power at the wall socket immediately.

socket outlet or electrical connection box.

Do not use this heater in small rooms when they are occupied by persons not

capable of leaving the room on their own, unless constant supervision is provided.

In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this

appliance must not be supplied through an external switching device, such as a timer, or

connected to a circuit that is regularly switched on and off by the utility.

Some parts of this appliance around the heater grill can become very hot and cause

burns. Particular attention has to be given where children and vulnerable people are present.

The heater must not bepositioned or used where it may come into contact with water, for example

but not exclusively, in wet rooms, bathrooms, swimming pools, laundries or used to dry clothes.

Do not insert any objects into the appliance.

This appliance must be connected to a 220-240VAC 50-60Hz supply.

If the supply cord is damaged, it must be replaced by the manufacturer, its agent or a similarly

Only adults should handle the batteries. Do not allow a child to use the remote control unless the

battery cover is securely attached to the battery compartment. All batteries must be disposed of

at your local recycling point.

Please check that the following components are included within the box. If anything is missing or

damaged, please contact the retailer and do not use the appliance until you have everything.

Appliance with trailing lead

Top Wall bracket

Bottom Wall bracket

Long Screw

Short Screw

This appliance is supplied with a power lead complete with a moulded 13 Amp UK three-pin plug

to connect into a standard UK socket outlet. This appliance must be earthed. The plug must be

easily accessible after siting the appliance. Should a new fuse be required, consult a competent

13A fuse be inserted into the plug.

Use only a dry duster or vacuum cleaner with brush attachment to clean the appliance. Never

use abrasive cleaners, water, steam cleaners or aerosols on or near the appliance.

Only control the appliance using the manual operations or the supplied remote control described

in this manual. Do not use this heater with a programmer, timer, separate remote control system

or any other device that switches the heater on automatically. You may also use the Solution Fires

APP to control your fire.

person to establish the reason for the fuse operating. Only once the fault is rectified should a new

Wall Anchors

Logs

Remote control handset and batteries

Crystals

Flakes

Instruction Manual

Technical Data

Voltage

Max Power

Gross Weight (kgs)

Commissioning and Handover

31kg

Installation & Operating Instructions

Installation Requirements

Before commencing installation of the unit consideration should be given to the following:

1. Read these instructions thoroughly.

2. You will need the suitable tools (e.g. screwdrivers, spirit level, tape measure, hammer, drill, 2mm

3. Select a location that is not prone to moisture.

4. A 13 amp, 240 Volt socket or switched, fused spur capable of accomodating a maximum load of

2050 watts must be available close to the appliance. The socket must be accessible at all times

and must not be placed directly behind the unit. Ensure that the circuit and associated breaker

5. This product has been designed to be installed into a plaster board.

6. Please seek advice from a professional, with reference to the structural integrity of the installation site.

7. It is also important to ensure that the product has a minimum internal clearance directly above

and below the product of 100mm,this is to ensure that the product can circulate the required

The product should never be sealed into an opening with the use of silicones or adhesives as this

1. Carefully remove the unit from the packaging and prior to installing the unit, test the unit by

plugging the power supply into a conventiently located 13 amp earthed socket.

2. Your product is supplied with one or more wall mounting brackets.

the wall construction, plaster board or solid wall.

frame fitting instructions.

are sized for the connected load.

9. DO NOT SCREW ANY FIXINGS INTO THE BODY OF THE FIRE TO MOUNT ANY FURNITURE OR OTHER

PARTS NOT SUPPLIED WITH THE FIRE.

floor to the bottom of the bracket is suggested. You will need to calculate the height of the bracket

if the fire is being fitted into a suite or purpose-made chimney breast. See following page for further

Installing Product:

Unpacking & Testing

fixtted horizontally and the cable routed to the bottom right of the fire. A height of 60cm from the

The fire is designed to be permanently fixed to a wall at a suitable height, the wall bracket must be

3. Establisth the desired finished height from floor level to the bottom of the plaster kit of the product.

4. Fix the wall bracket to the wall ensuring to use the correct hardware fixings (not provided) given

pilot drill bit & 8mm drill bit (the 8mm drill bit may need to be a masonry bit). Supplied parts are

only for sound masonry. It is the responsibility of the installer to ensure the fixings used are suitable

for the structure on which the fire is being mounted.

NOTE: This product must be installed correctly, failure to do so may result in injury, electric shock to

the user or damage to your product and your Property.

Tamarin

37.4 inch (95cm)

Fig.1 Fig.2

Installation Instructions

Installation - Continued

7. Ensure the Top Wall Bracket is secured into the Wall Anchors. Align the slots on back panel with the

hooks on Wall Bracket. Make sure the Top Bracket is inserted into the four Slots on Back Panel. Lift the

It is possible to remove and spray the side panels to suit your own tastes. See below to see how to

Note: Ensure all power is off during the installation process.

FRONT VIEW

Wall Anchors Wall Bracket

Long Screws

Fig.3 Fig.4

5. Put the bracket aside and drill four holes in the wall with a depth of 1 3/8inch (35mm) using a 7/25

inch (7 mm) drill bit. Insert the Wall Anchors into the holes by using a hammer. It is the responsibility of

6. Secure the Top Wall Bracket to the wall by fastening provided Long Screws into the wall anchors.

NOTE: Do not install while the power is on unitl it is properly fixed to the wall and the instructions have

been read fully. Ensure the minimum distances are observed.

product and let it sit on the bracket freely.

remove and replace the side panels for spraying.

Painting Side Panels

the installer to ensure the fixings are suitable for the structure to which the fire is to be fitted. The

fixings supplied are for sound masonry walls.

Fig.5 Fig.6

Fig.7

Installation Instructions

Installation - Continued

It is the responsibility of the installer to ensure the fixings are suitable for the structure to which the

Use a pencil and mark other two holes on the wall.

Drill holes on the wall, insert provided wall anchors.

Bottom Wall Bracket

Long Scews

Short Scews

NOTE: If the distance between fireplace bottom and floor less than 30 cm, secure the Bottom Wall

Bracket to the fireplace before hanging.

Put provided Bottom Wall Bracket aligning to the holes on bottom Panel.

fire is to be fitted. The fixings supplied are for sound masonry walls.

Secure the bracket with provided screws (Two long scews to wall anthors and two short screws

to the bottom panel).

Fig.8

Fig.9

Fig.10

Installation Instructions

Log Installation

• Remove the top two screws, remove two glass fixtures.

• Take out the front glass.

• Carefully unpack the logs and check for breakages. If any are broken, please contact your retailer

for replacement(s).

• Place log 1 centrally towards the rear of the fuel bed

• Then position logs 2, 3 , 4 and 5 as shown in the image below.

• Now scatter the crystals between the logs as desired.

• Finally, lay the ash flakes randomly to complete the effect

Warning: Keep the crystals and flakes out of reach of children. They are not Toys. Small parts can be

dangerous to children.

Warning: Do not burn wood or other material in this fireplace.

Fig.11 Fig.12

Fig.13

Operation Instructions

Fig.14

DISPLAY-ON TOP RIGHT CORNER

DAY

IR TIMER PERIODS

(Receiver) (Indicator) (Indicators)

PRODUCT ON/OFF

(Indicators)

HEATER

(Indicators)

CONTROL PANEL

(Indicators)

DIGITAL NUMBERS DISPLAY

MANUAL

ON/OFF

SWITCH

KEY BOARD

The unit can be operated on the manual control panel and with the supplied remote

control. For the unit to operate, the manual ON/OFF switch, located on the leftside of the control

panel must be switched to the “I” position.

NOTE: The unit may emit a slight, harmless odour and smoke when first used. This odour & smoke is

normal and it is caused by heating the internal heater parts and will not occur again.

Remote Control Buttons and Display

EMBER COLOUR

HEATER

POWER

BUTTON

TEMP -

TEMP +

KEY BOARD BUTTONS

Fig.16

FLAME BRIGHTNESS

FUEL BED COLOUR

MODE

TIME SETTING

-/MINUS

BUTTON

+/ PLUS

BUTTON

Flam

Heat

Fuel

Prog

Time

BUTTON BUTTON

POWER

BUTTON

HEATER

BUTTON

Fig.15

! NOTE: Before attempting any operation with the

back of remote) open and insert two AAA batteries

checking that the + and - ends of the battery

match the markings inside the battery compartment,

close the battery door.

remote, press and slide open the battery door (on the

Operation Continued

NOTE: The functions below can be controlled either by the keyboard or remote control. Before using

either control method, please ensure that the manual ON/OFF switch is to the "I" position.

Powering ON/OFF the Fireplace

Target Temperature Settings OR on Handset

Fig.18

Press the Power button to supply power to all functions of the fireplace. The current room temperature

in the vicinity of the fireplace will be shown on the display. Press the Power button again to turn off all

functions.

NOTE: All previous settings are held in memory, so the next time you power up the fireplace, the unit

will turn on with the same settings.

Adjust the target temperature to the desired setting (15° to 30°C Range) using the +/PLUS & -/MINUS

- See Fig.18

NOTE: The target temperature must be above the room temperature for the heating function to

operate.

Heat or Heat on Handset

Press the Heater button to select Full Heat (2000W) - H2

with the red flame symbol will be displayed - see Fig.19

Press the Heater button again to select Half Heat

(1000W) - H1 with the orange flame symbol will be

displayed - see Fig.20

NOTE: On either heat setting, the heat function will turn

off when the room temperature reaches the target

temperature. The heat function will automatically

restart when the room temperature drops 3°C below

the target temperature. Press the Heater button again

to turn off the Heater function.

NOTE: The fan will run for approximately 15 seconds

after the Heating function is turned off to remove any

residual heat for the unit to protect the control

components from any potential overheating.

Fig.20

Fig.19

Fig. 17

NOTE: The flame picture brightness can be adjusted

using only the remote.

The brightness setting of the Flame Picture can also

be adjusted by pressing the Brightness button to

select from the following levels-see Fig. 17

Flame Brightness Button - "Flam" Button on Handset

H- High Setting

C- Intermediate/Central Setting

L- Low Setting

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