Sola HD S4K2UC User manual

S4K2UC Industrial On-line UPS
120 V, 700 VA–3000 VA User Manual

While every precaution has been taken to ensure accuracy and completeness in this manual, EGS Electrical Group, LLC.
assumes no responsibility, and disclaims all liability for damages resulting from use of this information or for any errors or
omissions.
e SolaHD and Emerson logos are registered in the U.S. Patent and Trademark Oce. All other product or service names
are the property of their registered owners.
©2010 EGS Electrical Group, LLC. All rights reserved. Specications are subject to change without notice.

S4K2UC SERIES USER MANUAL | iii
Contents
Important Safety Precautions 6
Save these Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Battery Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Information for the Protection of the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Glossary of Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.0 Product Description 9
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 Available Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Appearance & Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.1 Front Panel & Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.2 Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Major Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.1 Surge Protection Device (SPD) & EMI/RFI Filters . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.2 Rectier/Power Factor Correction (PFC) Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.3 Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.4 Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.5 Dc-to-Dc Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.6 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4.7 Dynamic Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5 Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.1 Utility (V ac) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.2 Manual Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.3 Battery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.4 Battery Recharge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.5 Frequency Converter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

iv | Contents
2.0 Installation 15
2.1 Unpacking & Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 Preparation for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3.1 Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3.2 Installation Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4 Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4.1 Tower Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4.2 Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.5 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.5.1 Connecting Input Plug & Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.5.2 Ac Input/Output Hardwire Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5.3 Connecting Battery Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6 Connecting Communication Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6.1 Connecting USB Communication Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6.2 Installing the Optional IntelliSlot Card & Communication Cables . . . . . . . . . . . . . . . . . . . . . . 25
3.0 Control & Indicators 26
3.1 Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.1 On/Alarm Silence/Manual Battery Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1.2 Standby/Manual Bypass Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.1 Battery Level Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.2 Load Level Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.3 UPS Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.0 Operation 29
4.1 Startup Checklist for the S4K2UC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2 Starting the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Manual Battery Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.4 Manual Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.5 Shut Down the S4K2UC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.6 Disconnecting Input Power from the S4K2UC . . . . . . . . . . . . . . . . . . . . . . . . . . 30

S4K2UC SERIES USER MANUAL | v
5.0 Communication 31
5.1 IntelliSlot Communication Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.1 MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2 USB Port Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2.1 Conguration Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.3 Terminal Block Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.1 Any Mode Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.2 Battery Mode Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3.3 On Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.3.4 Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.0 Battery Cabinet 35
7.0 Maintenance 36
7.1 Replacing the Internal Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.1.1 Battery Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.2 Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.3 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.4 Checking UPS Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.5 Checking UPS Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
8.0 Troubleshooting 39
8.1 UPS Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.1.1 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8.1.2 Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
9.0 Specications 42
10.0 Registration & Warranty 45
10.1 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
10.2 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6 | Important Safety Instructions
IMPORTANT SAFETY PRECAUTIONS
! WARNING
Observe all cautions and warnings in this manual. Failure to do so may result in serious injury or death.
Refer all UPS and battery service to properly trained and qualied service personnel. Do not attempt to service this product
yourself and never work alone.
Opening or removing the cover may expose you to lethal voltages within this unit, even when it is apparently not operating
and the input wiring is disconnected from the electrical source.
SAVE THESE INSTRUCTIONS
is manual contains important safety instructions that must be followed during the installation and maintenance of the UPS
and batteries. Read this manual thoroughly before attempting to install or operate this UPS.
is UPS contains no user-serviceable parts. e O/Bypass push button does not electrically isolate internal parts. Under
no circumstances should you attempt to gain internal access other than to replace the batteries due to risk of electric shock or
burn. Do not continue to use the UPS if the front panel indicators are not in accordance with these operating instructions or
if the UPS performance alters in use. Refer all faults to your local distributor, SolaHD representative or SolaHD Technical
Support.
is UPS has an internal battery, and the output receptacles of the UPS may carry live voltage even if the UPS is not
connected to utility input power.
Before moving or rewiring this UPS, disconnect utility input power and the battery and make sure that the UPS is completely
shut down. Otherwise, the output terminal may carry live voltage, presenting an electric shock hazard.
To ensure human safety and normal UPS operation, the UPS must be properly grounded before use.
When the UPS is connected to an IT power distribution system, a short-circuit protection device must be installed on the
neutral line.
Install and use the S4K2UC in the following environments:
♦Temperature: 0°C – 40°C (32°F – 104°F); Relative humidity: 0% – 95%, non-condensing
♦Out of direct sunlight
♦Away from heat sources
♦Stable surface, not subject to vibrations or shocks
♦Away from dust and other particulates
♦Away from corrosive substances, salts and ammable gases
Keep the air inlet and outlet of this UPS unobstructed. Poor ventilation will increase the internal temperature of the UPS and
can adversely aect the UPS and its batteries.
Keep liquid and foreign objects away from the UPS.
In case of re, use a dry chemical re extinguisher to put out the re. Using a uid re extinguisher may cause electric shock.
is UPS is not intended for use with life support and other designated critical devices. Maximum load must not exceed that
shown on the UPS rating label. is UPS is designed for data processing equipment. If uncertain, consult your local dealer or
SolaHD representative.

S4K2UC SERIES USER MANUAL | 7
is UPS is not for use in a computer room as dened in the standard for the Protection of Electronic Computer/Data
Processing Equipment, ANSI/NFPA 75.
e S4K2U3000-C was investigated under 30 A branch circuit in accordance with the National Electrical Code, ANSI/
NFPA 70, to reduce the risk of re; connect only a circuit provided with 30 A maximum branch overcurrent protection.
Battery Safety Notes
! CAUTION
Do not dispose of batteries in a re; they may explode. Dispose of used batteries according to local regulations.
Do not open or mutilate the batteries. Released electrolyte is toxic and harmful to skin and eyes. If electrolyte comes into
contact with the skin, wash the aected area immediately and get medical attention.
! CAUTION
A battery can present a risk of electrical shock and high short circuit current. e following precautions should be observed
when working with batteries:
♦Remove watches, rings and other metal objects
♦Use tools with insulated handles
♦Wear rubber gloves and boots
♦Wear protective eye ware (safety glasses)
♦Do not lay tools or metal parts on top of batteries
♦Disconnect charging source prior to connecting or disconnecting battery terminals
♦Determine if the battery is inadvertently grounded. If it is inadvertently grounded, remove the source of the ground.
Contact with any part of a grounded battery can result in electrical shock. e likelihood of such shock will be reduced
if grounds are removed during installation and maintenance (applicable to a UPS and a remote battery supply not
having a grounded supply circuit).
Electromagnetic Compatibility
e S4K2UC complies with the limits for a CLASS A DIGITAL DEVICE, PURSUANT TO Part 15 of FCC rules.
Operation is subject to the following two conditions: (1) is device may not cause harmful interference and (2) is device
must accept any interference received, including interference that may cause undesired operation. Operating this device in a
residential area is likely to cause harmful interference that users must correct at their own expense.
e S4K2UC Series complies with the requirements of EMC Directive 2004/108/EC and the published technical standards.
Continued compliance requires installation in accordance with these instructions and use of accessories approved by SolaHD.
Information for the Protection of the Environment
UPS Servicing: e UPS makes use of components dangerous for the environment (electronic cards, electronic components).
e components removed must be taken to specialized collection and disposal centers.

8 | Important Safety Instructions
Glossary of Symbols
Risk of electrical shock
Indicates caution followed by important instructions
Ac input
Ac output
Requests the user to consult the manual
Indicates the unit contains a valve-regulated lead acid battery
Recycle
Dc voltage
Equipment grounding conductor
Bonded to ground
Ac voltage
ON/Alarm Silence/Battery Test
OFF/Bypass
WEEE
!
i
PbH2SO4
-
+
R

S4K2UC SERIES USER MANUAL | 9
1.0 Product Description
e SolaHD S4K2UC Series is a compact, on-line uninterruptible power system (UPS) that continuously conditions and
regulates its output voltage. It is designed to supply microcomputers and other sensitive equipment with clean sine wave
input power.
Upon generation, ac power is clean and stable. However, during transmission and distribution it is subject to voltage sags,
spikes and complete failure that may interrupt computer operations, cause data loss and damage equipment. e S4K2UC
protects equipment from these disturbances. e S4K2UC continuously charges its batteries from utility power, enabling it to
supply power to connected loads even when utility power fails.
is sections describes the UPS, its features, models, appearance and components, operating principles and operating mode.
1.1 Features
♦Intelligent battery management to extend the battery life
♦Operation and display panel with LED for monitoring load percentage and battery capacity independently
♦Flexible network management with MultiLink™ software
♦Fan fault self-inspection and automated diagnostic function
♦Intelligent fan operation, automatically changing rotation speed depending on system requirements to decrease power
consumption and noise
♦Input circuit breaker to ease recovery from overloads
♦Safety approval from UL and cUL
♦Communication options: USB port, IntelliSlot® port and terminal block communication
♦Dry contacts for remote monitoring
♦Input power factor greater than 0.99
♦Output voltage selection function using the conguration software
1.2 Available Models
Available models of the UPS are shown in Table 1:
Table 1: UPS Models & Power Ratings
Model Nominal Power Rating
S4K2U700C 700 VA/630 W
S4K2U1000C 1000 VA/900 W
S4K2U1500C 1500 VA/1350 W
S4K2U2000C 2000 VA/1800 W
S4K2U3000C 3000 VA/2700 W

10 | 1.0 Product Description
1.3 Appearance & Components
1.3.1 Front Panel & Controls
e SolaHD S4K2UC rack/tower models, in various power ratings, have the same general appearance, controls and features
(see Figure 1). e various rack/tower models dier largely in the type of receptacles each has.
Operation and Display Panel
Ventilation Slots
Figure 1: S4K2UC rack/tower models—front view
1.3.2 Rear Panel Features
e rear panel of the S4K2UC has these features (see Figure 2):
♦USB port
♦Cooling fan
♦Power output receptacles
♦Input circuit breaker
♦IntelliSlot port
♦Communication terminal block
♦Input power cable
This manual suits for next models
7
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