Smoothwall S4 User manual

Getting Started Guide

For future reference:

Serial number:

Date installed:

Smoothwall contact:

Disclaimer

Reproduction of this document in any form without prior permission is forbidden.

The information contained herein has been obtained from sources believed to be reliable. Smoothwall Ltd

disclaims all warranties as to the accuracy, completeness or adequacy of such information. Smoothwall Ltd shall

have no liability for errors, omissions or inadequacies in the information contained herein or for interpretation

thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended

results. The content herein is subject to change without notice.

All brands or product names used in this document are acknowledged.

Contents

About this guide 4

Audience and scope 4

Related information 4

Introduction to the appliance 5

About the appliance 5

Reviewing package contents 5

Reviewing the panel and ports 6

Panel Menu 7

Installing the appliance 8

Installing as a basic web proxy 8

Installing in firewall mode 9

Getting started 10

Registering the appliance 10

Configuring the appliance for your network 12

Change the IP address 12

Create an external connection 14

Updating the Smoothwall 16

Getting the latest guardian blocklists 17

Page 4 of 17

About this guide

This guide provides you with a walk through of the initial setup of your Smoothwall appliance.

Audience and scope

This guide is aimed at system administrators maintaining and deploying the appliance.

It assumes the following prerequisite knowledge:

lAn overall understanding of the functionality of Secure Web Gateway or Unified Threat Management.

lAn overall understanding of networking concepts.

Note: We strongly recommend that everyone working with Smoothwall products attend Smoothwall training. For information

on our current training courses, contact your Smoothwall representative.

Related information

For additional information relating to your appliance see:

lhttps://help.smoothwall.net/product_documentation contains the latest user assistance.

lhttps://kb.smoothwall.com contains helpful articles to help you troubleshoot problems.

Page 5 of 17

Introduction to the appliance

About the appliance

The S4 appliance is most suited to a small to medium sized business or retail environment, and is ideal for use in a regional office

in association with a larger appliance at your headquarters. The S4 can support between 100 and 500 users.

The Smoothwall appliances come preinstalled with Smoothwall and provides you with the hardware platform required to run

either:

Secure Web Gateway delivering the features you need to provide a security online experience for all types of users. Smoothwall’s

web content filtering analyzes actual page content to make an intelligent filtering decision.

Unified Threat Management delivering all the features of the Secure Web Gateway paired with a next generation firewall to give you

total protection.

For the latest Smoothwall product documentation, refer to http://help.smoothwall.net/product_documentation.

Reviewing package contents

Your package contains the items needed to initially set up an Appliance.

For a detailed hardware specification, refer to your Smoothwall representative.

Component Information

S4/S8 The S4/S8 appliance.

AC power cord (US and UK) Provided with the appliance.

Ethernet crossover cable Provided with the appliance.

Getting started Guide This guide.

Information sheets Applicable warranty and certification sheets.

Page 6 of 17

Reviewing the panel and ports

The image below provides an overview of the appliance’s ports, buttons and screen:

Object Description

Ports Port 1 is the default interface.

All other ports can be used to provide internal networking zones and external connections.

If required, you can configure ports 3 and 4 to be shorted together to provide a bypass port.

This leaves the client network with unfiltered network access without having to re-cable.

Console Can be used to connect a console and administer the appliance.

USB ports Connection of external storage devices and keyboard, if required.

Power

Indicates when the power supply to the appliance is on. The power button on the rear of the

appliance.

To initiate a clean shutdown when the appliance is running, press the power button.

To force a power off, press and hold the power button for five seconds.

Note: It is not usually necessary to use the power button to power on the appliance, as

applying mains power should automatically start it.

Hard disk drive activity Indicates hard disk drive activity.

Reset Can be used to reset the appliance if it becomes unresponsive.

Screen By default, the panel screen runs in information mode and displays the following information:

lCurrent bandwidth usage on the external connection

lThe internal IP address

lCurrent memory usage

lThe hostname

lTime and date

This is also where you view and access the panel menu options available.

Up Used to access and scroll through the panel menu.

Down Used to access and scroll through the panel menu.

ESC Used to cancel panel menu options.

Page 7 of 17

Object Description

ENTER Used to select and confirm panel menu options. This button can also be used to advance the

display of information when the LCD is in idle mode.

Panel Menu

The panel menu enables you to reset administrator access and settings as well as reboot or shut down the appliance.

To access the panel menu:

1. On your keyboard, press either Up or Down to access the menu.

2. Continue to press Up or Down to navigate through the various menu options. The menu options available are:

lReset Admin Access — Select to reset the default rule which allows administrators to access and configure the

S4/S8 appliances from any source IP that can route to the first network interface.

lRestore Default Settings — Restores the S4/S8 appliances to the settings it had on first boot.

lReboot — Reboots the appliance immediately.

lShutdown — Prompts the appliance to perform a system shutdown.

3. Select the option you require and press ENTER to confirm your selection.

Page 8 of 17

Installing the appliance

This section describes the steps needed to install the appliance in a number of scenarios, including:

lInstalling as a basic web proxy

lInstalling in firewall mode

Installing as a basic web proxy

This is the simplest scenario. The appliance is deployed using only one interface plugged into the network. Typically, this is used in

a Secure Web Gateway installation.

To do a basic installation:

1. Place the appliance in a stable and secure location.

2. Connect an Ethernet cable from port 1 on the appliance to your network; the other ports are not used:

3. Using the supplied AC power cord, connect the appliance to the power supply. The appliance boots.

Note: On initial start-up your appliance will perform a series of system configuration tasks. Please be patient while your

appliance completes this initial start-up procedure.

If the appliance does not power on and boot automatically, hold down the key on the keypad for one second.

Page 9 of 17

Installing in firewall mode

This section describes how to install the appliance as a firewall. Typically, this is used in a Unified Threat Management installation.

To install the appliance as a firewall:

1. Place the appliance in a stable and secure location.

2. Connect an Ethernet cable from your network switch to port 1 of the appliance.

3. Connect an Ethernet cable from a port on the appliance to an external network, or internet connected router or firewall.

4. Using the AC power cord, connect the appliance to the power supply. The appliance boots.

Note: On initial start-up your appliance will perform a series of system configuration tasks. Please be patient while your

appliance completes this initial start-up procedure.

If the appliance does not power on and boot automatically, hold down the key on the keypad for one second.

Page 10 of 17

Getting started

This section describes the initial setup of the appliance, including:

lRegistering the appliance

lConfiguring the appliance for your network

lUpdating the Smoothwall

lGetting the latest guardian blocklists

Registering the appliance

You must register the appliance before you can use it.

Note: The appliance comes with pre-assigned internal IP addresses to allow access for the initial configuration, after which

you must change them.

To register the appliance:

1. From a device on the same subnet as the Smoothwall System, start a web browser and connect to Smoothwall System via

HTTPS, using the URL: https://192.168.110.1:441/

or via HTTP, using the following URL: http://192.168.110.1:81/

If the computer is not in the same subnet, you can add an alias or second IP to your computer’s network card, for example:

192.168.110.2 subnet mask 255.255.255.0.

If your appliance is used in a Secure Web Gateway installation, and you need to specify a gateway, use one appropriate to

your network.

2. Accept the appliance’s security certificate and when the Login page opens, enter the following credentials:

lUsername - Enter admin. This is the default account used to administer the Smoothwall System.

lPassword - Enter smoothwall. This is the default password for the admin username.

3. Click Login.

4. When prompted, enter the following information:

lSerial number - The software license key provided by your Smoothwall representative. The serial number determines

whether the appliance is configured as Secure Web Gateway or as Unified Threat Management.

lName - Your organization’s contact person in matters relating to the appliance.

lOrganization - The name of your organization.

lDepartment - The department within your organization that has ownership of the appliance.

lLocality or town - The town, or location, in which your organization is located.

lState - The state in which your organization is located.

lCountry - The country in which your organization is located.

lEmail - Email address of your organizations appliance contact.

5. Click Save. Review the information you have supplied.

6. Click Confirm. The appliance reboots and configures its initial settings. This can take up to five minutes to complete. Once

the appliance has rebooted, the browser will refresh back to the login prompt.

7. Re-enter the default username and password.

8. Click Login.

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