Smeg SBC4604WNR User manual

12 - PRECAUTIONS 91477A874/A

PRECAUTIONS 12

General safety instructions 12

Declaration of conformity 13

Declaration art. 10.10 Directive 2014/53/EU 13

This user manual 13

How to read the user manual 13

USE 13

SmegConnect 13

Connectivity requirements 13

Installation of the App 13

Creation of the account 13

Product registration 14

Connection to the device 14

Remote connection 15

Change Access Point credentials 16

SmegConnect Menu 17

Information on the connection 17

Deletion of the registration 18

Software updates 18

What to do if... 19

We advise you to read this manual carefully, which contains all the instructions for maintaining the

appliance’s aesthetic and functional qualities. For further information on the product: www.smeg.com

Apple, App Store and iOS are trademarks of Apple Inc.

Google Play Store and Android are trademarks of Google Inc.

Wi-Fi is a trademark of Wi-Fi Alliance.

PRECAUTIONS

General safety instructions

• The use of the App requires the

availability of a WLAN (Wi-Fi)

network with dedicated Internet

router, for the connection

between appliance and mobile

device.

• In case of poor signal for the

use of the appliance, envisage

to install a Wi-Fi repeater

nearby.

• Outside the coverage range of

the Wi-Fi network, the use of

the App involves the availability

of a data link for the mobile

device. CAUTION: additional

costs might arise depending on

the contract with the mobile

phone operator.

• The appliance can operate off-

line as a "non-connected"

household appliance, but it

cannot be controlled through

the App when the Wi-Fi

connection or the data link are

deactivated.

• In compliance with the

provisions regarding

electromagnetic compatibility,

the appliance belongs to group

2 and class B (EN 55011).

• This appliance complies with

the current standards and

directives regarding safety and

electromagnetic compatibility.

It is however recommended for

pacemaker wearers to

maintain a minimum distance of

20-30 cm between the

appliance when it is operating

and the pacemaker. Consult

the pacemaker manufacturer

for more information.

• In some models only, for safety

USE - 1391477A874/A

reasons and in compliance with

current legislation, some

functions cannot be activated

remotely.

Declaration of conformity

The manufacturer, SMEG, declares that the

types of radio equipment:

SBC4606WNR

comply with the directive 2014/53/EU.

• Technology: Wi-Fi IEEE 802.11 b/g/n.

• Frequency: 2400-2497 MHz.

• Maximum output power: +18.5 dBm.

• The equipment operates in the ISM band at

2.4 GHz.

• The maximum stand-by power consumption

of the appliance connected to the mains is

2.0 W.

The complete text of the EU declaration of

conformity is available at the following internet

address:

www.smeg.com/smegconnect/direttiva_red

Declaration art. 10.10

Directive 2014/53/EU

This radio equipment is NOT subject to

restrictions on putting into service or to

requirements concerning authorisation for use in

any of the EU Member States.

This user manual

• This user manual is an integral part of the

appliance and must therefore be kept in its

entirety and within the user's reach for the

whole working life of the appliance.

• Read this user manual carefully before using

the appliance.

• The explanations in this manual include

images, which describe all that regularly

appears on the display. However, it should

be kept in mind that the appliance may be

equipped with an updated version of the

system, and as such, all that appears on the

display may differ from those in the manual.

How to read the user manual

This user manual uses the following reading

conventions:

USE

SmegConnect

The appliance is equipped with SmegConnect

technology that allows the user to control the

appliance operation via an App on his/her

smartphone or tablet.

For further information, refer to the supplied

brochure and/or visit the site

www.smeg.com

Connectivity requirements

• Smartphone or PC tablet with IOS or

Android operating system. The minimum

versions of the operating systems are

available at the following link:

www.smeg.com/smegconnect/

•Wi-Finetwork(2.4GHzband,WPA2

protected) active and available in the place

where the appliance is installed.

• Internet connection.

• Name and password of the home Wi-Fi.

Installation of the App

Download the App SmegConnect on your

mobile smartphone or tablet from App Store

(Apple devices) or Google Play Store (Android

devices) and install it.

Creation of the account

1. Launch the SmegConnect App.

2. Enter the information required in order to

Warning/Caution

Information/Advice

The fields marked with an asterisk “*”

are mandatory.

14 - USE 91477A874/A

3. A confirmation e-mail is sent to the address

that has been entered when the registration

procedure has been completed.

Product registration

The registration step is formed by alternated

operations to be made in the App and on

the display of the appliance . Make sure

you are close to the appliance.

Connection to the device

1. Tap Log in.

2. In the following screen (Home page), tap

Add product.

3. Select the type of product you wish to

connect (in this case "oven").

4. Touch the Settings button (at the

bottom right) on the main menu display on

the device.

• (on some models only) Select Connection

5. Select SmegConnect.

6. Touch the Registration button.

7. Select the registration procedure for the

required product (Manual or Automatic).

Manual mode

1. Select Manual mode.

2. Go to the Wi-Fi settings on the mobile

device and select the "smegconnect"

network.

3. Enter the password "smeg0001" and wait

for the connection to be established.

4. Go back to the SmegConnect App and tap

Next.

5. Press the Confirm button within one

minute.

6. Enter the Access Point data:

• Name of the home Wi-Fi network.

• Wi-Fi password.

7. Tap Next and wait for the confirmation

page.

8. Wait for the welcome page.

The "REGISTRATION COMPLETED!" displays

on the device.

The Connectivity icon (in the information

area at the top right) remains on solid. The

product registration procedure has been

completed.

Now the display of the appliance shows the

Settings menu to activate the Remote

control (on some models only: within the

If the "REGISTRATION FAILED"

message is displayed during the

registration process, it means that some

steps of the procedure were not

performed properly or that the

procedure was stopped.

The registration procedure can be

interrupted by pressing the RETURN

button (available on some screens

only).

There is no need to activate the

"Connectivity" setting on the appliance

beforehand. The procedure starts

automatically.

The device supports network names

(SSID) up to 32 digits (including

spaces) and WPA2 security settings

(not WEP or WPA).

During this step, the mobile device

automatically reconnects to the initial

Wi-Fi network or data network. No user

operation is required.

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Connection menu).

Automatic mode (WPS)

1. Select Automatic mode (WPS) on the

device.

2. Select Automatic mode (WPS).

3. Within two minutes, press the WPS button

on your router.

4. Touch the Confirm button.

5. Wait for the welcome page.

The "REGISTRATION COMPLETED!" displays

on the device.

The Connectivity icon (in the information

area at the top right) remains on solid. The

product registration procedure has been

completed.

Now the display of the appliance shows

the Settings menu to activate the

Remote control (on some models only: within

the Connection menu)..

Remote connection

To connect the appliance:

1. Touch the Settings button (at the

bottom right) on the main menu display on

the appliance.

2. Select Connectivity (on some models

only: in the Connection menu).

3. Select On.

4. Touch the Confirm button to enable

the Connectivity.

To control the appliance through App:

5. Select Remote control (on some

models only: in the Connection menu).

6. Select On.

Make sure that you activate the

Remote Control in order to control the

device via the App.

Make sure that the WPS option is

activated on your router.

Make sure that the mobile device and

the product connect to the same Wi-Fi

network during the procedure.

During this step, the mobile device

automatically reconnects to the initial

Wi-Fi network or data network. No user

operation is required.

Make sure that you activate the

Remote Control in order to control the

device via the App.

Once the device is registered, it can be

connected or disconnected from the

Internet at any time.

The remote connection is only available

if the device has been registered.

The remote connection is already active

when the registration procedure has

been completed. Remote Control on

the other hand is not enabled.

Remote control is only available if the

Connectivity is set to On.

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7. Touch the Confirm button to activate

the Remote control.

Change Access Point credentials

To change your Access Point credentials

(network name or password):

1. Log in the App, tapping Log in.

2. In the Settings menu of the product pages

select Change Access Point.

3. Touch the Settings button on the main

menu display on the device.

4. (on some models only) Select Connection

5. Select SmegConnect.

6. Touch the Change Access Point

button.

Manual mode

1. Select Manual mode.

2. Go to the Wi-Fi settings on the mobile

device and select the "smegconnect"

network.

3. Enter the password "smeg0001" and wait

for the connection to be established.

4. Go back to the SmegConnect App and tap

Next.

5. Press the Confirm button within one

minute.

6. Enter the Access Point data:

• Name of the home Wi-Fi network.

• Wi-Fi password.

Remote control can also be enabled by

pressing the symbol (at the top

right).

The symbol changes colour when the

remote control is enabled .

In some screens (e.g. in the Settings

menu and in the pages used to

modify the values of a cooking

functions) it is NOT possible to change

the status of the Remote control by

pressing the symbol.

The remote control is disabled in some

cases when the door is opened.

The remote control is disabled in case

of temporary current cut-out.

The Remote control is always on in the

Show Room mode and Demo Mode

(for exhibitors only).

Depending on the status of the

appliance, it is not always possible to

start a new function from the App (for

example, if cleaning is in progress, it is

not possible to start a blast chilling

function from the App).

Even some configuration settings of the

appliance can be changed via the

App.

Activation of Remote control is always

required.

Only one part of the settings will be

available in the App.

Some of these settings can be changed

only if no other functions are activated

on the appliance.

The procedure for changing the Access

Point credentials can be interrupted by

pressing the Return button (only

available on some screens).

The device supports network names

(SSID) up to 32 digits (including

spaces) and WPA2 security settings

(not WEP or WPA).

USE - 1791477A874/A

7. Tap Next and wait for the confirmation

page.

The display of the device shows the screen

"ACCESS POINT CHANGE SUCCESSFUL!".

The Connectivity icon (in the information

area at the top right) remains on solid. The

product Access Point Change procedure has

been completed.

Now the display of the appliance shows the

Settings menu to activate the Remote

control (on some models only: within the

Connection menu).

Automatic mode (WPS)

1. Select Automatic mode (WPS).

2. Within two minutes, press the WPS button

on your router modem.

3. Confirm .

4. Wait for the welcome page.

The display of the device shows the screen

"ACCESS POINT CHANGE SUCCESSFUL!".

The Connectivity icon (in the information

area at the top right) remains on solid. The

product Access Point Change procedure has

been completed.

Now the display of the appliance shows

the Settings menu to activate the

Remote control (on some models only: within

the Connection menu).

SmegConnect Menu

This menu allows you to display some

technical information about the connection:

•Cloud: Cloud connection status (Not

connected/Connected).

•Wi-Fi: Access Point connection status (not

connected or the strength of the signal

when connected).

•Access Point SSID: name of the Wi-Fi

network.

•IPv4 network address: IPv4 address of the

Connectivity card.

•IPv6 network address: IPv6 address of the

Connectivity card.

•MAC address: MAC address of the

Connectivity card.

•Wi-Fi FW release: FirmWare version of the

Connectivity card.

•SW Compliance ID: identification of

compliance with the essential requirements

of the RED directive.

Information on the connection

Within the App, in the Settings menu of the

product pages you will find information

about the connection, such as:

• device registration date;

• name of the network;

• level of Wi-Fi signal;

• MAC address of the Connectivity board;

• Firmware version of the Connectivity board;

• IPv4 and IPv6 network addresses;

• SW Compliance ID (identification of

compliance with the essential requirements

During this step, the mobile device

automatically reconnects to the initial

Wi-Fi network or data network. No user

operation is required.

Make sure that you activate the

Remote Control in order to control the

device via the App.

During this step, the mobile device

automatically reconnects to the initial

Wi-Fi network or data network. No user

operation is required.

Make sure that you activate the

Remote Control in order to control the

device via the App.

This information may be useful when

requesting assistance.

18 - USE 91477A874/A

of the RED directive).

Deletion of the registration

To delete the registration of the device from

the App:

• Go to the Settings menu on the App and

follow the instructions.

To delete the registration of the device on the

product (on some models only):

1. Touch the Settings button on the main

menu display on the appliance.

2. (on some models only) Select Connection

3. Select SmegConnect.

4. Touch the Registration button.

5. Touch the Basket button.

6. Touch the Confirm button to confirm

that you wish to cancel the registration.

To delete the registration of the user:

• Enter the App, My account menu and touch

the Delete user button.

Software updates

Software (firmware) updates are occasionally

released concerning the device connectivity.

Download

If the device is connected to the home Wi-Fi

network, updates are automatically detected

and downloaded.

During downloading, a flashing Download

icon displays instead of the Connectivity

icon.

Installation

Updates can be installed automatically or

require confirmation from the user.

Automatic update: during this phase, the

Update icon displays, indicating that an

update is in progress and does not require any

action by the user.

Update with confirmation: the display shows

that a new update is available.

•TouchtheCancel button to cancel the

update procedure.

•TouchtheConfirm button to confirm

The product can be registered again

following the procedure described

above.

This procedure only deletes the

registration and restores the factory

settings for the SmegConnect menu.

The deletion made on the appliance

does not require any connection to the

cloud.

This type of deletion only affects the

product, please delete the device also

from the App.

The product can be registered again

following the procedure described

above.

This stage does not require any activity

of the user.

During downloading, the connectivity

service is temporarily suspended (this

phase lasts a few minutes, depending

also on the connection speed).

During downloading, it is not possible

to change the settings for Connectivity

and Remote control or

access the SmegConnect menu

and related procedures.

You can start the installation of the

update later by pressing the Update

icon in SmegConnect (only

available if the Connectivity

setting is On).

USE - 1991477A874/A

the update procedure.

At the end of the update procedure, the display

shows: "UPDATE COMPLETED!":

The appliance can now be used as usual.

What to do if...

During connection, the Connectivity icon

continues to flash (trying to connect...). If this

condition continues for more than one minute,

there might be problems in the remote

connection:

• Check if the Wi-Fi router is switched on.

• Ensure that the Wi-Fi router is not too far.

• Check the conditions of the Wi-Fi network

(2.4 GHz band).

• Check the conditions of the Internet

connection.

• Unplug the appliance and try to connect

again later.

• Disconnect the device from the socket and

switch it on again after having ascertained

that it switched off.

The Access Point registration or change

procedures do not work:

• Check if the Wi-Fi router is switched on.

• Ensure that the Wi-Fi router is not too far.

• Check the conditions of the Wi-Fi network

(2.4 GHz band).

• Make sure that the WAP2 security setting is

available.

• Ensure that the name of the network is

shorter than 32 digits (including spaces).

• Check the conditions of the Internet

connection.

• Check the conditions of the data

connection, if the mobile device uses the

latter for Internet.

•Retrylateron.

• Disconnect the device from the socket and

switch it on again after having ascertained

that it switched off.

The display shows ErrE: appliance failure.

• Contact technical support.

For further information see:

•sectionRecommendations FAQ

Connectivity on the App;

• the web page www.smeg.it/faq/

smegconnect/

During the update procedure with

confirmation by the user, it is not

possible to use the device as usual.

The new software version can be seen

in the SmegConnect menu under

Wi-Fi FW release.

If the update fails, it is still possible to

continue using the device and the

connectivity service. The software

version remains the previous one.

During installation, the connectivity

service is suspended temporarily (this

lasts for approximately 2 minutes).

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