SMART COMMUNITY USER MANUAL6
Visitor Access
2.0
Call Status
Display of person calling
Volume setting
Answer call
Refuse call or hang up
Open door
Capture the image
of the visitor
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The SmartONE solution is a video phone system, which allows video phone calling from select entrances throughout
the community. When a visitor calls your suite from the main lobby or one of the select entrances, the wall pad will
display the visitor and the control options shown below.
Image of person calling from entrance.
When a visitor calls your home from one of the select lobby entrances, the wall pad will change to the
video call screen shown above:
• The caption on the top left displays the location of the call
• The main screen shows the image of the person at the lobby entrance
• The volume of the call can be adjusted by pressing the speaker symbol
• To answer the call, press the green phone symbol
• To end the call, press the red phone symbol
• To open the door, press the green door symbol .
• To capture a picture of the visitor, press the camera symbol on the bottom right
Captured pictures can be viewed on the visitor log screen, which is accessed from the home screen. The system will
store up to 128 images per wall pad and when image capacity is full, the oldest image will automatically delete.
Visitor cameras on the lobby phone can also be viewed on your ONE! app.You can unlock the front door, but will be
required to enter your suite security PIN to grant access from your mobile device for security purposes.
When your suite is in the ‘Away Mode’ security setting, a visitor picture is automatically captured if the ‘capture visitor
picture’ setting is ON in the alarm settings screen. Details on how to review alarm settings is shown in section 8.5 of this
manual. The automatically captured pictures of visitors will show up as a ‘missed call’ within Visitor Log screen.
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