Sierra Flame NEWCOMB-36 User manual

Page 1 of 64

CLIENT # LC773211

THE NEWCOMB

21,000 BTU

Natural Gas & Propane

Installation and Operating Instructions

MODELS: NEWCOMB-36, NEWCOMB-36-DELUXE

WARNING

IF THE INFORMATION IN THESE INSTRUCTIONS IS

NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION

MAY RESULT CAUSING PROPERTY DAMAGE,

PERSONAL INJURY, OR DEATH.

Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any other

appliance.

WHAT TO DO IF YOU SMELL GAS:

Do not try to light any appliance

Do not touch any electrical switch; do not use

any phone in your building

Immediately call your gas supplier from a

neighbour’s phone. Follow gas supplier’s

instructions

If you cannot reach your gas supplier, call the

fire department.

Installation and service must be performed by a

qualified installer, service agency or gas

supplier.

WARNING: Improper installation, adjustment,

alteration, services or maintenance can cause injury

or property damage. Refer to this manual. For

assistance or additional information consult a

qualified installer, service agency or the gas

supplier.

DUE TO HIGH TEMPERATURES,

THE APPLIANCE SHOULD BE

LOCATED OUT OF TRAFFIC AND

AWAY FROM FURNITURE AND

DRAPERIES.

CHILDREN AND ADULTS SHOULD

BE ALERTED TO THE HAZARDS

OF HIGH SURFACE

TEMPERATURE AND SHOULD

STAY AWAY TO AVOID BURNS OR

CLOTHING IGNITION.

YOUNG CHILDREN SHOULD BE

SUPERVISED WHEN THEY ARE IN

THE SAME ROOM AS THE

APPLIANCE.

CLOTHING OR OTHER

FLAMMABLE MATERIAL SHOULD

NOT BE PLACED ON OR NEAR THE

APPLIANCE.

KEEP THE ROOM AREA CLEAR AND

FREE FROM COMBUSTIBLE

MATERIALS,GASOLINE,AND

OTHER FLAMMABLE VAPORS AND

LIQUIDS.

PLEASE READ THIS MANUAL BEFORE INSTALLING OR USING THIS APPLIANCE.

SAVE THIS MANUAL FOR FUTURE REFERENCE.

Page 2 of 64

THE NEWCOMB

GAZ NATUREL ET PROPANE

Manuel D’installation et Guide de l’utilisateur

MODELS: NEWCOMB-36, NEWCOMB-36-DELUXE

CLIENT # LC773211

AVERTISSEMENT

ASSUREZ-VOUS DE BIEN SUIVRE LES INSTRUCTIONS

DONNÉES DANS CETTE NOTICE POUR RÉDUIRE AU

MINIMUM LE RISQUE D'INCENDIE OU D'EXPLOSION OU

POUR ÉVITER TOUT DOMMAGE MATÉRIEL, TOUTE

BLESSURE OU LA MORT.

Ne pas entreposer ni utiliser d'essence ni d'autres vapeurs ou

liquids inflammables dans le voisinage de cet appareil ou de

tout autre appareil.

QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:

Ne pas tenter d'allumer d'appareil.

Ne touchez à aucun interrupteur. Ne pas vous servir des

telephones se trouvant dans le bâtiment où vous vous

trouvez.

Appelez immédiatement votre fournisseur de gaz depuis

un voisin. Suivez les instructions du fournisseur.

Si vous ne pouvez rejoindre le fournisseur de gaz,

appelez le service des incendies.

L'installation et l'entretien doivent être assurés par un

installateur ou un service d'entretien qualifié ou par le

fournisseur de gaz.

AVERTISSEMENT: Une mauvaise installation, de réglage, la

modification, de services ou de maintenance peut causer des

dommages corporels ou matériels. Reportez-vous à ce

manuel. Pour toute assistance ou information supplémentaire,

consulter un installateur qualifié, un service ou le fournisseur

de gaz.

EN RAISON DE TEMPERATURES

ELEVEES,L'APPAREIL DOIT ETRE

PLACE HORS DE LA CIRCULATION

ET LOIN DES MEUBLES ET

TENTURES.

ENFANTS ET ADULTES DOIVENT

ETRE AVERTIS DES DANGERS DE

LA TEMPERATURE DE SURFACE

ELEVEE ET DEVRAIT RESTER A

L'ECART POUR EVITER LES

BRULURES OU L'INFLAMMATION

DES VETEMENTS.

LES JEUNES ENFANTS DOIVENT

ETRE SOIGNEUSEMENT

SURVEILLES QUAND ILS SONT

DANS LA MEME PIECE QUE

L'APPAREIL.

CLOTHING OR OTHER

MATERIAUX COMBUSTIBLES NE

DOIVENT PAS ETRE PLACES SUR

OU PRES DE L'APPAREIL.

GARDER LAZONE SALLE

CLAIRE ET LIBRE DE MATERIAUX

COMBUSTIBLES,D'ESSENCE,ET

AUTRES VAPEURS ET LIQUIDES

S'IL VOUS PLAIT LIRE CE MANUEL AVANT D'INSTALLER OU UTILISER CET APPAREIL.

CONSERVEZ CE MANUEL POUR REFERENCE FUTURE. THIS

Page 3 of 64

Table of Contents

IMPORTANT SAFETY INFORMATION …………………………………………………………….. 4 –5

1.0 INTRODUCTION.....................................................................................................................

1.1 Specifications, Appliance Dimensions & Installation Codes ................................. 6 - 7

1.2 Features, Remote Control Functions.................................................................. 8 - 10

1.3 Intended Use............................................................................................................11

1.4 General Safety.................................................................................................. 11 - 12

2.0 OPERATION...........................................................................................................................

2.1 Lighting Instructions .........................................................................................13 –16

2.2 Heat Output adjustment………………………………………………………………… 17

2.3 Fan Operation…………………………………………………………………………17 - 18

3.0 INSTALLATION......................................................................................................................

3.1 Installation & Safety Notes ......................................................................................19

3.2 Unpacking ................................................................................................................19

3.3 Installation ...............................................................................................................19

3.3.1 Minimum Clearances & Non Combustible Material Requirements .................. 20 - 23

3.3.2 Gas Line Installation ................................................................................................23

3.3.3 Thermostat,Wall Switch or Digital On/Off Remote………………………………...24 - 25

3.3.4 Direct Vent Information.................................................................................... 26 - 37

3.3.5 Glass Installation..............................................................................................…... 38

3.3.6 Door Installation ……………….…………………………..…………………………39 - 40

3.3.7 Initial Firing ..............................................................................................................40

3.3.8 Manifold Pressure.....................................................................................................40

3.3.9 Primary Air Adjustment ............................................................................................41

3.3.10Altitude Adjustment ..................................................................................................42

3.3.11 Fan Access ..………………………………………………………………………… 42 - 44

3.3.12 Gas Valve Access ........................................................................................... 44 - 45

3.3.13 Optional Surround Bracket Placement.....................................................................45

4.0 MAINTENANCE .....................................................................................................................

4.1 Maintenance Safety .................................................................................................46

4.2 Recommended Service ...........................................................................................46

4.3 Glass Cleaning ........................................................................................................46

4.4 Burner & Pilot Cleaning ...........................................................................................46

4.5 Valve & Pilot Replacement .....................................................................................47

5.0 TROUBLE SHOOTING ……………………………………………………………….……..48 - 51

6.0 REPLACEMENT PARTS ………………………………………………………………………...52

7.0 WARRANTY .………………………………………………………………………………....53 - 55

8.0 LABEL INFORMATION .………………………………………………………………….…56 - 58

APPENDIX A (INTERMITTENT PILOT & VALVE KIT)……………………....………………….59 - 62

APPENDIX B (NG-LP CONVERSION KITS)……………………....……………………………...62 - 64

Page 4 of 64

INSTALLER: Leave this manual with the

appliance.

CONSUMER: Retain this manual for future

reference.

INSTALLATEUR : Laissez cette notice avec

l’appareil.

CONSOMMATEUR : Conservez cette notice

pour consultation ultérieure.

WARNING

Read this owner’s manual carefully and completely before trying to assemble, operate

or service this fireplace. Follow instructions for proper installation

Failure to install this appliance per the manufacturer’s instructions or failure to use only

parts specifically approved with this appliance may result in property damage or

personal injury. Any change to this fireplace or its controls can be dangerous.

Improper installation or use of this fireplace can cause serious injury or death from fire,

burns, explosions, electrical shock and carbon monoxide poisoning.

AVERTISSEMENT

• Lisez ce manuel attentivement et complètement avant d'essayer de monter, utiliser ou

entretenir ce foyer. Suire les instructions pour assurer une bonne installation.

• Risque de dommages ou de blessures si l’appareil n’est pas installé selon les

instructions du fabricant ou si des pièces autres que celles spécifiquement approuvées avec

cet appareil sont utilisées. Tout changement à ce foyer ou à ses contrôles peuvent être

dangereux.

• Une mauvaise installation ou l'utilisation de cette cheminée peut causer des blessures

graves ou la mort par le feu, les brûlures, explosions, de chocs électriques et intoxication au

monoxyde de carbone.

Une surface vitrée chaude

peut causer des brûlures.

Laisser refroidir la surface

vitrée avant d’y toucher

Ne permettez jamais à un

enfant de toucher la

surface vitrée.

AVERTISSEMENT

Page 5 of 64

WARNING

AVERTISSEMENT

Do not use this appliance if any part has

been under water. Immediately call a

qualified service technician to inspect the

appliance and to replace any part of the

control system and any gas control which

has been under water.

Ne pas utiliser cet appareil s’il a été plongé,

meme partiellement, dans l’eau. Appeler un

technician qualifié pour inspecter l’appareil et

remplacer toute partie du système de

commande et toute commande qui a été

plongée dans l’eau.

Toddlers, young children and others may be

susceptible to accidental contact burns. A

physical barrier is recommended if there are

at risk individuals in the house. To restrict

access to a fireplace or stove install an

adjustable safety gate to keep toddlers,

young children and at risk individuals out of

the room and away from hot surfaces.

Any safety screen or guard removed for

servicing an appliance must be replaced

prior to operating the appliance.

Installation and repair should be done by a

qualified service person. The appliance

should be inspected before use and at least

annually by a professional service person.

More frequent cleaning may be required due

to excessive lint from carpeting, bedding

material, et cetera. It is imperative that

control compartments, burners and

circulating air passageways of the appliance

be kept clean.

Les tout-petits, les jeunes enfants et d'autres

peuvent être sensibles aux brûlures par

contact accidentel. Une barrière physique est

recommandé s'il ya des personnes à risque

dans la maison. Pour restreindre l'accès à une

cheminée ou un poêle installer une barrière de

sécurité réglable pour garder les tout-petits,

les jeunes enfants et les personnes à risque de

la salle et à l'écart des surfaces chaudes.

Tout écran ou grille de protection pour

l'entretien d'un appareil doit être remplacé

avant de faire fonctionner l'appareil.

Installation et réparation doit être effectuée par

un technicien qualifié. L'appareil doit être

inspecté avant son utilisation et au moins

annuellement par un technicien qualifié. Un

nettoyage plus fréquent peut être nécessaire

en raison de peluches provenant des tapis,

literie, etc. Il est impératif que les

compartiments de contrôle, les brûleurs et les

conduits d'air de l'appareil soient gardés

propres.

This fireplace is a vented product. This

fireplace must be properly installed by a

qualified service person. The glass door

must be properly seated and sealed. If this

unit is not properly installed by a qualified

service person with the glass door properly

seated and sealed gas leakage can occur.

Ce foyer est un produit ventilé. Ce foyer doit

être correctement installé par un technicien

qualifié. La porte en verre doivent être placés

correctement et scellé. Si cet appareil n'est

pas correctement installé par un technicien

qualifié avec la porte en verre bien en place et

des fuites de gaz scellés peuvent se produire.

Caution: Label all wires prior to

disconnection when servicing controls.

Wiring errors can cause improper and

dangerous operation.

Attention : Au moment de l’entretien des

commandes, étiquetez tous les fils avant de

les débrancher. Des erreurs de câblage

peuvent entraîner un fonctionnement

inadéquate et dangereux.

Verify proper operation after servicing

S’assurer que l’appareil fonctionne

adéquatement une fois l’entretien terminé

If this appliance is installed on carpeting,

vinyl tile or other combustible material other

than wood flooring, the appliance shall be

installed on a metal or wood panel extending

the full width and depth.

Si cet appareil est installé sur un tapis,

carreaux de vinyle ou autre matériau

combustible autre qu'un plancher de bois,

l'appareil doit être installé sur un panneau de

métal ou de bois se prolongeant sur toute la

largeur et la profondeur.

Page 6 of 64

1.0 INTRODUCTION

1.1 SPECIFICATIONS

TABLE 1

ITEM

NATURAL GAS (NG)

PROPANE (LP)

INPUT: Hi

21,000 Btu/hr (6.15 kW)

20,750 Btu/hr (6.08 kW)

INPUT: Lo

13,000 Btu/hr (3.81 kW)

MANIFOLD PRESSURE: Hi

COLLECTEUR DE PRESSION:

FORT

3.5” w.c. (0.87 kPa)

10.0” w.c. (2.49 kPa)

MANIFOLD PRESSURE: Lo

COLLECTEUR DE PRESSION:

FAIBLE

1.7” w.c. (0.42 kPa)

6.4” w.c. (1.59 kPa)

GAS INLET SUPPLY PRESSURE:

ENTREE DE PRESSION

Minimum: 5.0” w.c. (1.2 kPa)

Minimum: 7.0” w.c. (1.74 kPa)

Maximum: 13.5” w.c. (3.4 kPa)

ORIFICE SIZE: @ 0-4500’

FORMAT D'ORIFICE:

# 43 DMS

#55 DIMS

VALVE ORIFICE @ 0-4500’

SOUPANGE D’ORIFICE:

# 51 DMS

#60 DIMS

AIR SHUTTER

VOLET DE L’AIR

OPEN 1/8”min

(3.175mm)

FULLY OPEN

CONTROL VALVE TYPE:

TYPE DE SOUPAPE

Skytech AF-40004

Robertshaw

Skytech AF-40004

Robertshaw

VENTING

ÉVACUATION

2-ply aluminum vent, Selkirk,

Duravent, Metal-Fab ICC or

Security Venting

2-ply aluminum vent, Selkirk

Duravent, Metal-Fab, ICC or

Security Venting

FAN

VENTILATEUR

Variable Speed (115 Volt)

THIS APPLIANCE IS ONLY FOR USE WITH THE TYPE OF GAS INDICATED ON THE RATING

PLATE.

CET APPAREIL DOIT ÊTRE UTILISÉ UNIQUEMENT AVEC LE TYPE DE GAZ INDIQUÉ SUR LA

PLAQUE SIGNALÉTIQUE.

Page 7 of 64

APPLIANCE DIMENSIONS

Figure 1

INSTALLATION CODES

This appliance is a Direct Vent appliance which draws all combustion air from outside the building

through an intake vent pipe.

Installation must conform to local codes. In the absence of local codes, installation must conform to

the National Fuel Gas Code ANSI Z223.1/NFPA 54, or the current Natural Gas and Propane

Installation Code CSA B149.1.The unit, when installed, must be electrically grounded in accordance

with local codes or, in the absence of local codes, with the National Electric Code ANSI/NFPA No.70

or with the current Canadian Electrical Code CSA C22.1.In the state of Massachusetts, this product

can only be installed by a licensed plumber or a licensed gas fitter. Failure to comply will void the

warranty.

This appliance has been certified for use with natural gas and propane.

This appliance is not for use with solid fuels.

CODES D'INSTALLATION

Cet appareil est un appareil à évent direct, qui attire tous l'air de combustion provenant de l'extérieur

du bâtiment par une entrée d'évent.

L'installation doit se conformer aux codes locaux. En l'absence de codes locaux, l'installation doit

être conforme au National Fuel Gas Code ANSI Z223.1/NFPA 54, ou le gaz naturel actuel et le Code

d'installation du propane CSA B149.1. L'unité, une fois installé, doit être électriquement à la terre

conformément aux codes locaux ou, en l'absence de codes locaux, avec le National Electric Code

ANSI / NFPA No.70 ou avec l'actuel Code canadien de l'électricité CSA C22.1

Cet appareil a été certifié pour une utilisation avec du gaz naturel et le propane.

Cet appareil n'est pas pour une utilisation avec des combustibles solides.

15.50”

34.133”

17.134”

8.872”

1.500”

16.000”

14.416”

29.565”

27.503”

13.040”

7.400”

38.000”

Page 8 of 64

1.2 FEATURES

Ignition system:

Standing pilot ignition system with thermopile and thermocouple flame detection and piezo igniter.

Fan control * Optional *

Variable speed control:

For units equipped with a fan control, the knob controls the fan speed, turning the knob

counter-clockwise turns it to the “Off” position.

Gas control: * Optional*

Gas control valve type:

Automatic millivolt powered combination gas control valve with variable flame control for

convenience and on/off switch. Optional digital remote on/off wall switch and/or optional wall

thermostat (note: thermostats are not allowed in the United States).The gas valve does not

require electricity from an external source.

Electronic Valve: * Optional *

Automatic DC valve with AC power adapter. Hand held remote control.

Fan control: * Optional *

Variable speed control:

For units equipped with a fan control, adjust speed by remote control settings 1-6

Supreme Remote Control

Functional Operation Matrix

Initial Setup

Installation of (2) AAA-size batteries will activate the setup mode. Setup mode can

also be activated by pressing the FLAME REAR and PROG/TIME buttons

simultaneously for 5 seconds. The control will exit setup mode if no button is pressed

for 20 seconds. Appropriate icon on LCD will flash when ready for setup.

Press the UP or Down button in setup mode to change the temperature scale. Press SET button to skip

or advance to Fuel Type setup.

Press the UP or DOWN button to switch control from Natural to LP, or LP to Natural Gas. Press SET

button to skip or advance to Clock setup.

Press the UP or Down Button to set the hour. Press SET to advance to minutes.

Press the UP or Down button to set minutes. Press SET to advance to AM or PM.

Press the UP or Down button to set AM or PM. Press the SET button to advance to the day of week.

Use UP or Down button to select the day of the week.

The control will exit setup mode in 20 seconds.

MODE Button

The MODE button cycles the unit through the basic operational modes.

When off, press and release the MODE button to turn the unit on in Manual mode.

Press and release the MODE button again, and the unit will operate in the Thermostat mode.

Press and release the MODE button again, and the unit will turn off.

Page 9 of 64

Program Mode

The Program function is controlled by the PROG/TIME button. The control may be programmed for up to

two settings for weekdays and two settings for weekends. The control is preset to factory settings.

When the Program Mode is activated, the unit will automatically be operating in the Thermostat Mode.

The unit will turn on or off based upon room and set temperature.

To activate the Program mode, press and release the PROG/TIME button.

To change the settings for the Program mode, press and hold the PROG/TIME button for 5 seconds. The

program feature will flash at the top of the screen.

Press the UP or DOWN button to change the setting of the weekday (MTWTF) P1 ON. Press and release

the SET button.

Press the UP or DOWN button to change the setting of P1 OFF. Press and release the SET button.

Press the UP or DOWN button to change the setting of P2 ON. Press and release the SET button.

Press the UP or DOWN button to change the setting of P2 OFF. Press and release the SET button.

Press the UP or DOWN button to change the setting of the weekend (SS) P1 ON. Press and release the

SET button.

Press the UP or DOWN button to change the setting of P1 OFF. Press and release the SET button.

Press the UP or DOWN button to change the setting of P2 ON. Press and release the SET button.

Press the UP or DOWN button to change the setting of P2 OFF. Press and release the SET button.

The Program Mode has been re-programmed.

Countdown Timer

The Countdown Timer Mode allows the control to operate the unit for up to 3 hours, in 10-minute

increments. It can be operated in either the Manual or Thermostat Modes.

To enter Timer Mode, press and release the TIMER button. The Timer icon will flash.

Press the UP or DOWN button to set the running time, in 10-minute increments. Press and release the

SET button. The timer will run for the set time duration.

Pressing the TIMER button while in Timer Mode will terminate the Timer operation. The Timer operation

will also terminate if the MODE button is cycled to off.

Thermostat Mode

The unit is placed in Thermostat Mode using the MODE button. Placing the unit in Thermostat Mode will

activate the numbers in the smaller window on the LCD screen.

Press the UP or DOWN button to change the thermostat set temperature. When the desired set

temperature appears, press and release the SET button to set.

If the SET button is not pressed, the set temperature will automatically be set after 5 seconds.

The Thermostat Mode can be de-activated by pressing the MODE button.

Thermostatic Flame Modulation

This control can perform Main Flame Modulation using the Thermostat. The control will shut the unit off

when the room temperature reaches 2above set temperature. The Thermostat will automatically

modulate the main flame:

Manual Flame Modulation –Main Flame

To change the Flame Level manually, press the FLAME MAIN button. The current level will show in the

MAIN box on the LCD screen.

Press the UP or DOWN button to change the Flame Level.

When the unit is turned on, whether in Manual, Thermostatic, or Program Mode, the Main Flame will

automatically ignite at the High (7) setting. After 5 seconds, the flame will default to the previous setting.

Page 10 of 64

Fan Control

The unit must be ON to operate the Fan.

The Fan will turn on after 5 minutes of operation. Once the Fan comes on, it can be controlled using the

FAN button.

Press the FAN button, and the fan icon and speed will appear on the LCD screen.

Press the UP or DOWN button to control the fan speed (0-6). Press the DOWN button until 0 Level is

reached to turn the Fan off.

The fan will run for 12 minutes after the unit is shut off in any mode. The fan may not be controlled during

this period.

Continuous Pilot

The unit can be changed from Intermittent Pilot Ignition (IPI), to Continuous, or standing, pilot.

To place the unit in continuous pilot mode, press and release the PROG/TIME and the FLAME MAIN

buttons simultaneously. Continuous Pilot will appear on the LCD screen.

Repeat the simultaneous PROG/TIME and FLAME MAIN push to place the unit back in IPI mode.

This feature can also be activated by the Continuous Pilot (On/Off) switch on the Main Module.

Child Lock-Out

The Child Lock-out feature can be activated by pressing the PROG/Time and UP buttons simultaneously.

CP will appear on the LCD screen, and no signals can be sent from the transmitter.

To take the control out of Child Lock-out mode, repeat the above step. CP will disapper from the screen.

Learn Function

To program the system to a transmitter, press the LEARN button on the Main Module. A single audible

beep will be heard.

Press the MODE button on the transmitter to learn the transmitter to the system. A series of beeps will be

heard.

Up to two additional (NON-THERMOSTATIC) transmitters can be used simultaneously. To learn

additional transmitters, press and release the learn button again, and press the on button on the additional

transmitters.

To clear all transmitters and start over, press and hold the LEARN button for 10 seconds. A series of

three beeps will be heard, and the system is clear.

Low Battery Indicator

A low battery icon will appear on LCD screen when transmitter batteries reach low voltage level.

Thermal Safety

When the internal components of the Main Module reach 170F, the unit will automatically shut off, and

send a repetitive audible signal. The unit can be turned back on when the module cools below 160

Communication Safety

When in the Thermostat or Program Mode, the transmitter will send a silent signal to the module every 15

minutes. If a signal is not received within 2 hours due to dead batteries, lost transmitter, or transmitter out

of range, the unit will automatically shut down, and the module will send a repetitive audible signal.

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