Siemens OPENSTAGE 20 Operating instructions

HOW TO USE THE

SIEMENS OPENSTAGE 20

SIP TELEPHONE

3-Way Navigator

1. To scroll up

2. To confirm entry or

perform action

3. To scroll down

Function and Audio Keys

1. Disconnect Call

2. Repeat dialing

3. Activate or deactivate divert

4. Microphone on or off

123 4

Function and Audio Keys…

Messages / Call Log

Press envelope –press OK

Use to select one of the

following:

–Missed

–Dialled

–Received

Press OK to view records

User settings

Following selections

Audio

Volumes and tones

Phone

Display contrast

Function & Audio keys…

Adjust speaker or ringer volume

+ Increase volume

-Decrease volume

•Loudspeaker can be used with or without

handset (depending upon the situation)

Loudspeaker On/Off

Transferring a Call

Active Call

•Consult?

(to discuss the call with the staff

member before transfer)

•Enter Extension –OK

•Press the down arrow



•Select complete

transfer -OK

Active Call

•Press the (x2)

•Select blind transfer?

(transfer the call without consulting

the staff member)

•Enter Extension -OK

Basic Functionality

•Voicemail –2555

•*22 –part of the device provisioning

•*33 –Pickup Group referred to as

hunting

•Diverting ext -*10

•Diverting (own office and then ext) -*11

Basic Functions

•To dial any number

–Key in the number and press the button marked OK on the 3-way navigator wait for 7

seconds for automatic dialling of the dialled number to commence

•Switchboard

–Dial *9 and press OK on the navigator

•Extension or External number

–Dial in complete number and press OK on Navigator NB: Remember to include the

extra 0 for an external number 0021808…

•Divert to another extension

–Dial *10 plus Extension Number and press OK on Navigator

•Remove divert

–Dial #10 and press OK on Navigator

Basic Functions

•Divert (first rings in your office and then to extension)

–Dial *11 plus Extension Number and press OK on Navigator

•Remove divert

–Dial #11 and press OK on Navigator

•Callback (if no answer of busy)

–Press once and then OK on the Navigator

•Cancel callback

–Dial #22 and press OK on Navigator

•To intercept a call

–Dial *33 and press OK on Navigator NB: must be part of a pickup group

FAULT REPORTING AND

SERVICE REQUESTS

Report all Service Requests per e-Mail to :

telecom@sun.ac.za

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