Shure Microflex Complete User manual

MXC

Microflex

Complete

Update & Feature License

User guide for the Shure Microflex Complete Conference System

Version: MXC-FUU guide RevC.docx

Shure Incorporated

Table of Contents

Introduction

2Buttons and windows in the FUU 3

3Firmware update of MXC 4

3.1 Before you start 4

3.2 General guidelines 4

3.3 Compatibility 4

3.4 Locked units 4

3.5 MXC Firmware Update Utility (FUU) 4

3.6 Connecting the FUU – Firmware

Update Utility 5

3.7 Checking the ‘Error Status’ window 6

3.8 System update 7

3.9 How to update or downgrade single

units 8

4Changing of start image in MXC640 9

4.1 Upload a start image 9

4.2 Delete a start image 11

5License key 11

6DCS-LAN communication 12

6.1 Checking communication errors using

‘Error Status’ window 12

6.2 In case of errors in the communication

6.3 Advanced test 13

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Introduction

This manual describes the procedure for updating/downgrading the firmware in the various units in the MXC/DCS 6000 system.

The manual does also describe how to upload a MXC/DCS 6000 Feature License into the CCU Central Units.

For upload of language files and start-up bitmap in DC 6990 Conference Units please refer to the manual ‘User Manual DC 6990

Languages’.

2Buttons and windows in the FUU

CCU window

The windows shows ’Type’, ’Serial

number’ & ’Firmware version’ of the

CCU.

Status window

This window shows the status and

give messages to the user

Update System

Press this buttons to update the

firmware in all units in the system

‘Command line’ button

Press this Icon to get a window

for sending commands to the

CCU

‘Present Units’ window

All units present in the system are

shown in this window

‘Selected Units’ window

Unit, which are selected for

upgrading are shown in this window

Update status button

Press this buttons to update the

status of the units connected

’Set Feature Id button’

Press this button change the

Feature setting for the selected

units

’Update Units button’

Press this button to update the

units present in the ’Selected

Units window’

Select unit buttons

Select one or more units in the

’Present Units’ window and press

the ’Select Units(s) button’ to add

’Selected Units’ window or select by

type

’Remove buttons’

Press those buttons to either

remove a selected unit or to remove

all units from the ’Selected Units’

window

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3Firmware update of MXC

The following equipment is needed:

•A PC with an LAN port

•A Ethernet LAN cable

•The MXC Firmware Update Utility (FUU)

•The Firmware Library

Check that all communication in the system is stable before performing updates.

IMPORTANT: NEVER REMOVE POWER FROM A SYSTEM PERFORMING AN UPDATE.

Errors in the update procedure may render the units unusable, so do not update a system just before a critical meeting if you have no

spare equipment.

If for some reason the update fails for one or more units but power has not been removed it is usually possible to do the update again

and units that did not correctly update the first time will continue where they stopped the second time around.

Shure.com has information about compatibility and updateability. If you are in doubt please consult Shure Conferencing Support by e-

mail: conferencingsupport@shure.dk

If a unit displays the message “Locked” in the LCD display, then the firmware version in the unit is not compatible with the firmware in

the Central Unit and the firmware in the unit has to be updated/downgraded.

The MXC Firmware Update Utility’ (FUU) is included in the firmware releases.

IMPORTANT: Always use the version of the FUU which is included in the firmware release.

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Unzip the zip file containing the Firmware

Update Library folder and a FUU folder to the

desktop or another convenient location on the

PC.

Connect the PC to the CCU using a LAN cable

and switch on power.

Browse to the folder

‘MXC_Firmware_Update_Utility_xxx’

And open the folder

Start MXC Firmware Update Utility (FUU)

double-clicking the icon.

The FUU starts.

The FUU application will automatically find the

folders with the firmware releases and the

language files.

Select to use Ethernet connection.

Check the Ethernet settings by selecting

‘Ethernet connection to CCU’.

Type the CCU IP address in IP address field.

Use IP port 3142.

The FUU will now show all units in the system

as well as information about the CCU.

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Before any update is performed the ‘Error

Status’ has to be checked.

The error in the communication from the units

to the CCU can be checked clicking ‘View/View

Error status Window’

Basically this window shall show no errors in

the system. However in large systems, there

might be generated some errors during start-up.

The error counter can be reset by clicking

‘Reset error counters in CU’. If a counter is

counting up, it is a clear indication, that there

are communication errors.

IMPORTANT: DON’T DO ANY UPDATE IF

THERE ARE ERRORS IN THE

COMMUNICATION.

If units are to be checked click the ‘Switch to

Operation Mode’ and then perform an AIB,

Automatic In-bus test.

The result must be ‘OK’ for all units.

If errors are present or for more test options,

please refer to the section ‘DCS-LAN

Communication’.

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Select the Firmware Release in the ‘Selected

Release Id’ drop-down list and press ‘Update

System’.

10.

A’ System Update Status’ window will appear

and show the progress of the firmware update.

The update utility will update on unit type at a

time, so if the system consist om many different

unit types, the update of the whole system can

take a considerable time (up to 2 hours).

Example of update time:

MXC620: app. 10 minutes

MXC640: app 30 minutes

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If one or more specific units have to be downgraded for service purpose or for adding some units to an old installation the FUU has to

be changed to show the advanced layout. Please notice that this option is only recommended for experienced users.

11.

Update or downgrade of one of more units of the

same type can be performed by selecting the

individual units or unit types and pressing

‘Update Units’.

12.

Select the Release ID for the required update in

the drop-down list and press ‘Ok’.

The units will now be updated/downgraded.

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4Changing of start image in MXC640

The start image on the MXC640 can be changed individually on all MXC640 units to customize the look of the units.

13.

Change the FUU to the Advanced FUU

Layout in Setup -> Advanced FUU

Layout.

Extra buttons appears in the FUU.

Select the MXC640(s) on the unit list

that needs to have a new start image

uploaded by using the ‘Select unit type’

or ‘Select unit’ button.

Press ‘MXC640 Start Image’.

14.

A ‘MXC640 Start Image’ window opens

up.

Select Image Type

Select the browse button ‘…’ to select

the start image.

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15.

A file browser window opens up.

Browse for the image to upload, select

it and press ‘Open’.

Please notice the image format must be

.png with a resolution of 480x272

pixels. If the selected image does not

have the specified resolution an error

message is shown:

16.

The selected image is now displayed in

the ‘MXC640 Start Image’ window.

Select ‘Send Image to units’ to upload

the start image to the selected MXC640

units.

17.

The FUU starts uploading the image.

When FUU is done uploading the

image, an ‘Update complete’ message

is displayed and the ‘System Update

Status’ window can be closed.

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