SHORE TEL 420 User manual
How to setup Voicemail greeting on (new) ShoreTel 420 phone:
1. Press the Voicemail button
2. Enter current password (1234) followed by #
3. Press 7
4. Press 1
5. Record your voicemail greeting, and press # when finished.
How to setup Name:
1. Press the Voicemail button
2. Enter current password (1234) followed by #
3. Press 7
4. Press 6
5. Record name, then press #.
How to change Call Handling mode:
1. Press the Voicemail button
2. Enter current password (1234) followed by #
3. Press 7
4. Press 2
5. Press number for desired mode.
How to setup Voicemail using Website
1. You will need to go to voip.saumag.edu/login
2. Your Username is what you are using to login to your computer/email
3. The password is: changeme.
4. Next screen has you change your voicemail password and allows you to record a name
5. After saving new password for voicemail you will be given a new screen where you need
to click the more option and then preferences
6. To change modes click on Call Handling Mode and select which mode you want to use
and click save at the bottom
7. To record your greeting choose one of the 5 options: Standard, In a Meeting, Out of
Office, Extended Absence, and Custom. Click the record button to record greeting and
then click save.
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