SEON Explorer DX-HD User manual

Document Number 700-0190 R002

*700-0190*

700-0190 R002 i

About This Guide

The User Guide is intended for anyone who needs to operate, configure, or troubleshoot the Explorer®

DX-HD Mobile Digital Video Recording (DVR) System. Related user guides include:

• Explorer DX-HD Install and Setup Guide, 700-0189

• vMax Commander Install and Setup Guide, 700-0100

• vMax Commander User Guide, 700-0120

• vMax View User Guide, 700-0137

• vMax View Quick Archiving Guide, 700-0037

Conventions Used

Abbreviations and Acronyms

More Information at www.seon.com

You can find more information about Seon Design Inc. as well as its products and services at

www.seon.com.

CAUTION

Cautions identify conditions or practices that could result in damage to the unit or other equipment, or data loss.

Recommendation: These notes provide tips for optimum performance of the DVR system.

Important: These notes provide important information, which are not as serious as a Caution.

Acronym Definition Acronym Definition

DVR Digital video recorder IR Infrared

FPS Frames per second LAN Local area network

GPS Global Positioning System MJPEG Motion Joint Photographic Experts Group

HD High Definition OSD On-Screen Display

HDD Hard disk drive RA Return Authorization

H.264 Video compression standard TCP/IP Transmission Control Protocol/Internet Protocol

IPS Images per second USB Universal Serial Bus

UTC Universal Time Coordinated

ii 700-0190 R002

700-0117 R002 v

Chapter 1 Introduction

1.1. Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2

1.2. DX-HD DVR Product Features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–3

1.2.1. DX-HD System Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–4

1.2.2. Recording Capacity for DVR Hard Drive Storage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–4

1.2.3. Front Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–5

1.2.4. Back Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–7

1.2.5. Using the Trackball Mouse - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–8

1.3. DVR Video Configuration Playback and Archiving - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–9

Chapter 2 DVR Operation

2.1. Remove and Replace the DVR Hard Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2

2.2. Search, Playback, and Archive Video - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2

2.3. vMax View and DVR Hard Drive Interface- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–3

2.4. On-Screen Display Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–4

2.5. Playback Menu Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–6

2.5.1. Using the Search Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–8

2.5.2. Using the Archive Function - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–11

2.5.3. Copy to USB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–13

2.6. Using One-Touch Download - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–14

Chapter 3 vMax Web Remote Operation

3.1. System requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–1

3.2. Accessing vMax Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–2

3.3. vMax Web User Interface - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–4

3.3.1. vMax Web Live Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–5

3.3.2. vMax Web Configuration Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–6

3.3.3. vMax Web Playback Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–7

3.3.1. vMax Web Archive Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–12

3.3.2. Viewing DX-HD Video Archives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–13

Chapter 4 DVR Firmware and Configuration Uploads

4.1. Firmware Updates- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–2

4.2. Configuration Uploads- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–3

4.2.1. USB Memory Device to DVR Configuration Upload - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–3

4.2.2. Uploading Configuration Files to DVR via vMax Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–7

Chapter 5 Maintenance, Troubleshooting, and Service

5.1. Maintenance Tasks- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5–1

Contents

vi 700-0117 R002

5.2. Troubleshooting the DX-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2

5.3. Returning Product for Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–3

Appendix A Specifications

A.1. Explorer DX-HD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–1

A.1.1. Advanced Smart-Temp™ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.2. Explorer DX-HD Functional Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.3. Explorer DX-HD Front Cover, Cable Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

A.1.4. Smart-Link™ Module - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2

Legal Notice

Seon Design® Inc. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1

Contact Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1

Seon Design Inc.® Product Warranty

Disclaimer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–1

Introduction

700-0190 R002 1–1

CHAPTER 1

Introduction

This chapter contains the following sections:

Overview, on page 1–2

DX-HD DVR Product Features, on page 1–3

DVR Video Configuration Playback and Archiving, on page 1–9

DX-HD System Components, on page 1–4

Recording Capacity for DVR Hard Drive Storage, on page 1–4

Front Panel Features, on page 1–5

Back Panel Features, on page 1–7

Using the Trackball Mouse, on page 1–8

DVR Video Configuration Playback and Archiving, on page 1–9

Introduction

1–2 700-0190 R002

1.1. Overview

This section introduces the product features of the Explorer DX-HD Plus Mobile Digital Video

Recording (DVR) System.

The DX-HD DVR integrates with the optional Smart-Reach Mobile wireless technology and works

with optional vMax Commander and vMax View video management software for on-board video data

management, as shown in Figure 1-1.

Figure 1-1

DX-HD DVR System with Smart-Reach Mobile Wireless and vMax Commander Software

Introduction

700-0190 R002 1–3

1.2. DX-HD DVR Product Features

The Explorer DX-HD has the following product features:

• supports up to 12 video channels and 12 audio channels

• has one high-definition video channel

• records up to 30 frames per second (FPS) at 720 × 480 D1 resolution on all video channels

simultaneously

• offers H.264 and MJPEG video compression for enhanced compression and quality

• has removable dual HDD cartridge

• stores up to 2.0 TeraBytes (TB)

• offers dual stream recording; high-resolution stream for playback on a PC, and a lower resolution

stream for viewing over a cellular phone network

• DVR Health Check monitors DVR and hard drive status and notifies the administrator of any

issues, ensuring all onboard events are captured, using the vMax Commander video management

software Health Check feature

• uses Global Positioning System (GPS) technology for Geo-fencing, to designate a geographic

boundary for the vehicle and provides an alert if the vehicle leaves the area

• logs and displays G force data and provides incident alerts with G-Sensor

• authorized personnel only restricted access to DVR via keyed Security front cover and secure

cable cover with slotted cable entries, see Figure 1-2

• configure, playback, and archive video from the DVR locally with trackball mouse, monitor, and

DVR On Screen Display (OSD)

• configure, playback, and archive video from the DVR remotely with vMax Web via Ethernet

• interfaces with network using RJ-45 connections on the front and back panels, see Figure 1-3 and

Figure 1-4.

• mounting options that can accommodate horizontal or vertical installation

Figure 1-2

DX-HD DVR with Security Front Cover and Secure Cable Cover

Introduction

1–4 700-0190 R002

1.2.1. DX-HD System Components

A typical DX-HD Plus system has the following components (see DVR Video Configuration Playback

and Archiving, on page 1–9):

• Explorer DX-HD DVR and DVR drive with dual HDD cartridge

• Cameras and camera cables, one connector per camera

• HD camera option

• Smart-Link™ module and cables and harnesses

• Diagnostic Button

• Optional equipment: Smart-Reach™ Mobile wireless bridge, portable video monitor, speed

harness, GPS, and IR illuminator

• Trackball mouse for navigating on-screen display

1.2.2. Recording Capacity for DVR Hard Drive Storage

The DX-HD DVR uses H.264 video compression to extend the recording time on the dual HDD

cartridge. The recording time varies, depending on the FPS, resolution (horizontal x vertical pixel

count), and picture quality settings. Lower picture quality results in higher compression and a lower

memory requirement. Higher picture quality results in lower compression and a higher memory

requirement.

The following tables estimated recording time of analog and HD cameras in hours for 1 TB (two 500

GB dual HDD cartridges), including Record 2 set at 5 FPS, (3) 360x240. 1.5 TB and 2 TB cartridges

are also available.

Important:

The average image size is dependent on the scene content, lighting conditions, and amount of movement

recorded. External facing cameras will consume disk space more rapidly. Estimated recording times are based on simulated

test conditions. Actual recording times will vary greatly.

Table 1-1

Estimated Recording Time for 1 HD Camera

FPS Picture Quality (3) 720p (1280x720)

30 864 hours

15 1728 hours

10 2608 hours

5 5184 hours

Table 1-2

Estimated Recording Time for 1 HD and 12 Analog Cameras

FPS

Picture Quality (3) 720p (1280x720)

CIF 360×240 resolution Half D1 720×240 resolution D1 720×480 resolution

30 168 hours 109 hours 68 hours

15 285 hours 193 hours 125 hours

10 431 hours 314 hours 171 hours

5 610 hours 483 hours 294 hours

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