Sennheiser DW Series User manual
SetupGuide
Comfort
call
DECT
DW Series
Setup Guide
DW Series – Setup Guide | 1
Contents “Setup Guide”
Contents “Setup Guide”
Important safety information ....................................................................... 2
Scope of delivery and overview of the DW series ...................................... 3
Base stations with components ................................................................... 3
Headsets with components .......................................................................... 4
Product overview of the base stations ........................................................ 5
Overview of the front ..................................................................................... 5
Overview of the rear ...................................................................................... 5
Setting up the base station ........................................................................... 6
Connecting the base station to the mains power supply ....................... 6
Connecting the base station to a fixed line phone .................................. 7
Connecting the base station to an optional
electronic hook switch control (EHS) .......................................................... 9
Connecting the base station to a computer ............................................10
Securing the connected cables ...................................................................10
Charging the headset ................................................................................... 11
Testing the headset system and the sound quality ................................ 13
Adjusting the headset system using the DIP switches .........................13
Adjusting the audio signal by means of the dial tone ..........................15
Adjusting the volume ..................................................................................16
Adjusting the automatic audio transmission “Auto Audio” ................16
If a problem occurs .......................................................................................17
Specifications ................................................................................................ 18
Manufacturer Declarations .......................................................................... 20
Important safety information
2 | DW Series – Setup Guide
Important safety information
왘Please read this instruction manual carefully and completely before
using the product.
왘Always include this instruction manual when passing the product on to
third parties.
왘Do not use an obviously defective product.
Preventing damage to health and accidents
왘Do not listen at high volume levels for long periods of time to prevent
hearing damage.
왘Always maintain a distance of at least 3.94” (10 cm) between the ear
cups and the cardiac pacemaker or implanted defibrillator since the
product generates permanent magnetic fields.
왘Keep the product, accessories and packaging parts out of reach of
children and pets to prevent accidents and choking hazards.
왘Do not use the product in situations which require special attention.
Preventing damage to the product and malfunctions
왘Always keep the product dry and do not expose it to extreme temper-
atures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid
corrosion or deformation.
왘Only use attachments/accessories supplied or recommended by
Sennheiser.
왘Only clean the product with a soft, dry cloth.
왘Unplug the power supply unit from the wall socket to completely
disconnect the product from the mains power supply.
왘Do not short-circuit the contacts of t
he product. Make sure that no
metal objects (e.g. paper clips, hair pins, earrings) come into contact
with the interfaces and contacts.
왘Only use the base station for charging DW series headsets.
Intended use/Liability
The headset system can be used for calling and – together with a computer
(VoIP) and/or a telephone – for audio input/output and is intended for
professional office or call center use.
It is considered improper use when this product is used for any application
not named in this instruction manual.
Sennheiser does not accept liability for damage arising from abuse or
misuse of this product and its attachments/accessories. The risk is to be
borne by the user.
Sennheiser is not liable for damages to USB devices that are not consistent
with the USB specifications.
Sennheiser is not liable for damages resulting from the loss of connection
due to flat or overaged rechargeable batteries or exceeding the DECT
transmission range.
Scope of delivery and overview of the DW series
DW Series – Setup Guide | 3
Scope of delivery and overview of the
DW series
The DW series allows you to combine base stations (BS) and headsets (HS)
to meet your needs. The listed headsets and base stations are compatible
with each other. The DW series base stations marked with ML in their name
are optimized for MicrosoftLync™.
The scope of delivery includes – depending on the product purchased – a
base station and/or a headset with corresponding components.
Base stations with components
DW BS for fixed line phone and computer
DW BS ML for fixed line phone and computer, optimized for
Microsoft Lync
DW BS USB for computer
DW BS USB ML for computer, optimized for Microsoft Lync
DW BS Phone for fixed line phone
Phone
USB
DW BS USB
DW BS USB ML
DW BS Phone
DW BS
DW BS ML
Phone
USB
Safety
Guide
Quick
Guide
Manual
EU/UK/US/AU
Scope of delivery and overview of the DW series
4 | DW Series – Setup Guide
Headsets with components
DW Office – HS monaural, with different wearing styles
DW Pro1 – HS monaural, with headband
DW Pro2 – HS binaural, with headband
DW Pro1 – HS
DW Pro2 – HS
DW Office – HS
Quick
Guide
Product overview of the base stations
DW Series – Setup Guide | 5
Product overview of the base stations
Overview of the front
Overview of the rear
쐃PC button with LED
쐇Charging contacts
쐋Phone button with LED
쐏Link LED
쐄Charge status LED
DW BS
DW BS ML
DW BS Phone
DW BS USB
DW BS USB ML
쐋
쐋
쐇
쐏
쐄
쐃
쐃
쐂ABC switch
쐆Microphone volume control
쐊Phone socket
쐎Handset socket
쐅ACC socket
쐈Set button
쐉DIP switch row 1to 6
씈DC IN socket
씉PC socket (USB)
DW BS
DW BS ML
DW BS Phone
DW BS USB
DW BS USB ML
쐆
쐎
쐅
쐂
쐉
씈씉
쐊
쐈
Setting up the base station
6 | DW Series – Setup Guide
Setting up the base station
You can use the headset system with your fixed line phone and/or your
computer. The base station controls the wireless communication to the
headsets.
왘Place the base station at a minimum distance of 15 cm from the fixed
line phone.
Connecting the base station to the mains power supply
1Remove the cover.
2Connect the connector of the power supply unit to the DC IN socket
(marked yellow). Connect the power supply unit to a wall socket.
3DWBS,DW BS ML: The Link LED lights up red. Either the PC LED or
the Phone LED lights up white.
4DWBSUSB, DW BS USB ML, DW BS Phone: The Link LED lights up red.
The PC LED and the Phone LED light up white.
Disconnecting the base station from the mains power supply
왘If the product is not used for extended periods of time, unplug the
power supply unit from the wall socket.
1
3
2
4
DW BS
DW BS ML
DW BS USB
DW BS USB ML
DW BS Phone
Setting up the base station
DW Series – Setup Guide | 7
Connecting the base station to a fixed line phone
왘Check which connection possibility is best suited for your telephone.
왘Follow the instructions in the corresponding chapter.
Connecting the base station to a fixed line phone without headset socket
1Disconnect the handset cable from the telephone and connect it to the
Handset socket (marked gray) on the base station.
2Connect the telephone cable to the handset socket on the telephone
and to the Phone socket (marked green) on the base station.
3Use a pointed object (e.g. a ball pen) to set the DIP switches 1and 2 to
the position shown.
Connection possibilities Page
Connection to a fixed line phone without headset socket 7
Connection to a fixed line phone with headset socket 8
Connection to an optional mechanical handset lifter 8
A
B
C
A
2
1
3
Setting up the base station
8 | DW Series – Setup Guide
Connecting the base station to a fixed line phone with headset socket
1Connect the telephone cable to the headset socket on the telephone
and to the Phone socket (marked green) on the base station.
2Use a pointed object (e.g. a ball pen) to set the DIP switches 1and 2 to
the position shown.
Connecting the base station to an optional mechanical handset lifter
The Sennheiser HSL 10 mechanical handset lifter is an optional accessory
available from your Sennheiser partner. The handset lifter allows you to
answer calls even when you are away from your desk.
왘Connect the base station to the fixed line phone as described in
chapter or .
왘Connect the handset lifter to the ACC socket on the base station.
왘Connect the handset lifter to the fixed line phone. For more informa-
tion, refer to the instruction manual of the HSL 10 handset lifter.
B
1
2
C
A
B
Setting up the base station
DW Series – Setup Guide | 9
Connecting the base station to an optional electronic
hook switch control (EHS)
The necessary EHS connection cables as well as adapter cables for manu-
facturer specific standards are available as optional accessories from your
Sennheiser partner. The corresponding quick guides are supplied with
the cables or can be found on the product page on our website at
www.sennheiser.com.
By way of example of a Siemens and an Alcatel adapter cable, the following
describes how to connect the base station to an electronic hook switch.
1Connect the base station to the fixed line phone.
2Use a pointed object (e.g. a ball pen) to set the DIP switch to the posi-
tion shown.
Siemens, Agfeo, Aastra, Auerswald, etc.
Alcatel
For an overview of the available connection and adapter cables, visit
the DW series product page on our website at www.sennheiser.com
or contact your Sennheiser partner.
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