Sena 20S User manual
User's Guide
www.sena.com
Motorcycle Bluetooth®
Communication System
.
English
20S
© 1998-2015 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 20S™, 10U™, 10C™, Prism™, Snowtalk™, 3S™,
SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10H-FM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth
Pack for GoPro®, and PRISM™are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express
permission of Sena.
GoPro®ISAREGISTEREDTRADEMARKOF7OODMAN,ABSOF3AN-ATEO#ALIFORNIA3ENA4ECHNOLOGIES)NCh3ENAvISNOTAFlLIATEDWITH7OODMAN
Labs. The Sena Bluetooth Pack for GoPro®is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for
the GoPro®Hero3 allowing for Bluetooth capabilities.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™is a trademark of Garmin Ltd. or its subsidiaries. TomTom™is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
20S
English
CONTENTS
1 INTRODUCTION .......................................................................................................5
2 PACKAGE CONTENTS ............................................................................................6
3 INSTALLING THE 20S ON YOUR HELMET............................................................8
3.1 Helmet Installation...................................................................................................................8
3.2 Glued Surface Mounting Adapter.........................................................................................10
3.3 Switching the Microphone ....................................................................................................11
3.4 Earbuds.................................................................................................................................12
3.5 External Antenna...................................................................................................................12
4 GETTING STARTED.............................................................................................. 12
4.1 Charging ...............................................................................................................................12
4.2 Low Battery Warning.............................................................................................................12
4.3 Checking the Battery Level ..................................................................................................12
4.4 Powering On and Off.............................................................................................................13
4.5 Volume Adjustment ...............................................................................................................13
4.6 Software.................................................................................................................................13
5 PAIRING THE 20S WITH BLUETOOTH DEVICES .............................................. 14
5.1 Mobile Phone Pairing ............................................................................................................14
5.2 Second Mobile Phone Pairing ..............................................................................................15
5.3 Bluetooth Stereo Device Pairing ...........................................................................................15
5.4 Bluetooth GPS Navigation Pairing ........................................................................................16
5.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter .........................................17
6 PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE....... 19
6.1 A2DP Stereo Music Only.......................................................................................................19
6.2 HFP for Phone Call Only .......................................................................................................19
7 MOBILE PHONE CALL MAKING AND ANSWERING .......................................... 20
7.1 Mobile Phone Call Making and Answering...........................................................................20
7.2 Speed Dialing........................................................................................................................20
7.3 Intercom and Mobile Phone Call ..........................................................................................21
8 STEREO MUSIC .................................................................................................... 22
8.1 By Stereo Audio Cable..........................................................................................................22
8.2 By Bluetooth Wireless Stereo................................................................................................23
8.3 Music Sharing .......................................................................................................................24
9 GPS NAVIGATION................................................................................................. 24
10 SENA SR10, TWO-WAY RADIO ADAPTER......................................................... 25
11 FM RADIO .............................................................................................................. 26
11.1 FM Radio On / Off .................................................................................................................26
11.2 Preset Stations.......................................................................................................................26
11.3 Seek and Save ......................................................................................................................26
11.4 Scan and Save ......................................................................................................................27
11.5 Temporary Preset ..................................................................................................................27
11.6 Region Selection ...................................................................................................................27
12 AMBIENT MODE.................................................................................................... 28
13 VOICE COMMAND ................................................................................................ 28
14 INTERCOM PAIRING ............................................................................................ 30
14.1 Pairing with Other 20S Headsets for Intercom Conversation ..............................................30
14.2 Pairing with Other Sena Headset Models for Intercom Conversation .................................31
15 TWO-WAY & MULTI-WAY INTERCOM ................................................................ 31
15.1 Two-way Intercom .................................................................................................................31
15.2 Multi-way Intercom ................................................................................................................32
15.3 Intercom Failure.....................................................................................................................35
15.4 Intercom Reconnection.........................................................................................................35
20S
16 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT........................................................................................................ 35
17 GROUP INTERCOM .............................................................................................. 36
18 UNIVERSAL INTERCOM....................................................................................... 36
18.1 Universal Intercom Pairing....................................................................................................36
18.2 Two-way Universal Intercom.................................................................................................37
18.3 Three-way Universal Intercom ..............................................................................................37
18.4 Four-way Universal Intercom ................................................................................................38
19 REMOTE CONTROL ............................................................................................. 40
19.1 Pairing with the Handlebar Remote ......................................................................................40
19.2 Using the Handlebar Remote ...............................................................................................40
20 FUNCTION PRIORITY ........................................................................................... 42
21 20S CONFIGURATION SETTING......................................................................... 42
21.1 Assigning Speed Dial ..........................................................................................................43
21.2 Enabling/Disabling Audio Multitasking .................................................................................44
21.3 Setting Intercom-audio Overlay Sensitivity...........................................................................44
21.4 Enabling/Disabling Navigation App Support .......................................................................45
21.5 Enabling/Disabling Audio Boost ...........................................................................................45
21.6 Setting Smart Volume Control...............................................................................................45
21.7 Setting Motion Sensor Sensitivity..........................................................................................46
21.8 Enabling/Disabling Voice Activated Phone Answering........................................................46
21.9 Enabling/Disabling HD Intercom ..........................................................................................47
21.10 Enabling/Disabling Eight-way Intercom..............................................................................47
21.11 Enabling/Disabling Voice Prompts......................................................................................47
21.12 Enabling/Disabling FM Station Guide.................................................................................48
21.13 Enabling/Disabling Sidetone...............................................................................................48
21.14 Enabling/Disabling Advanced Noise Control™..................................................................48
21.15 Delete All Bluetooth Pairing Information .............................................................................49
21.16 Remote Control Pairing .......................................................................................................49
21.17 Universal Intercom Pairing ..................................................................................................49
%XIT6OICE#ONlGURATION-ENU ............................................................................................49
22 RESET TO FACTORY DEFAULT SETTINGS ...................................................... 50
23 FAULT RESET ....................................................................................................... 51
24 FIRMWARE UPGRADE ......................................................................................... 51
25 SENA BLUETOOTH CONNECTION CASE STUDIES ......................................... 52
26 OPERATION QUICK REFERENCE ...................................................................... 60
CERTIFICATION AND SAFETY APPROVALS ........................................................... 61
• FCC Compliance Statement......................................................................................................61
• FCC RF Exposure Statement.....................................................................................................62
• FCC Caution ..............................................................................................................................62
• CE Declaration of Conformity ...................................................................................................62
• Industry Canada Statement ......................................................................................................62
• Bluetooth License .....................................................................................................................62
• WEEE (Waste Electrical and Electronic Equipment).................................................................63
SAFETY INFORMATION.............................................................................................. 63
• Product Storage and Management...........................................................................................63
• Product Use ...............................................................................................................................64
• Battery........................................................................................................................................64
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 65
• Limited Warranty........................................................................................................................65
• Warranty Exclusions ..................................................................................................................67
• Warranty Service........................................................................................................................68
• Return for Full Refund................................................................................................................68
20S
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English
1 INTRODUCTION
Thank you for choosing the Sena 20S, Motorcycle Bluetooth Communication
System. With the 20S, you can call handsfree on your Bluetooth mobile
phone, listen to stereo music or voice instructions of GPS navigations by
Bluetooth wirelessly, and have intercom conversations in full duplex with a
passenger or other motorcycle riders.
The 20S is compliant with the Bluetooth 4.1 supporting the following
PROlLES (EADSET 0ROlLE (ANDS&REE 0ROlLE (&0 !DVANCED !UDIO
$ISTRIBUTION 0ROlLE !$0 AND !UDIO 6IDEO 2EMOTE #ONTROL 0ROlLE
(AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset. Also
check www.sena.com for the latest version of the User's Guide and
additional information related to Sena Bluetooth products.
4HE3FEATURES
• Bluetooth 4.1
• Dual Bluetooth module communication system
• Audio Multitasking™
• Multi-way intercom up to 8 connections
• Group Intercom™
• Bluetooth intercom up to 2.0 kilometers (1.2 miles)*
• Smartphone App for iPhone and Android
• Universal Intercom™
• Advanced Noise Control™
• Intuitive voice prompts and voice commands
• HD quality crystal clear and natural sound
• Bluetooth Audio Recording™
• Versatile functions using motion sensor technology
• All-in-one helmet clamp kit
• Built-in FM radio tuner with a station scan and save function
• Bluetooth pairing for dual mobile phones
• Bluetooth handsfree for Bluetooth mobile phones
• Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
• Bluetooth stereo headset for Bluetooth GPS navigations
• Firmware upgradeable
* in open terrain
+EY3PECIlCATIONS
• Bluetooth 4.1
• 3UPPORTING PROlLES (EADSET 0ROlLE (ANDS&REE 0ROlLE (&0
!DVANCED!UDIO$ISTRIBUTION0ROlLE!$0AND!UDIO6IDEO2EMOTE
#ONTROL0ROlLE!62#0
20S
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2 PACKAGE CONTENTS
• Headset Main Unit
Status LED
External Antenna
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by pressing down and rotating
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
• Seek FM radio station
Phone Button
• Answer and end a mobile phone call
• Speed dial
• Call transfer between mobile phone and headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device pairing mode
• Enter into factory reset mode
• Turn on/off FM tuner
DC Power Charging &
Firmware Upgrade Port
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English
• Wired Boom Microphone
• Wired Microphone
• USB Power & Data Cable
• Glued Surface Mounting Adapter
• Cigarette Charger
• 2.5 to 3.5mm Stereo Audio Cable
• Universal Helmet Clamp
Quick Release Button
Ambient Mode Button
Static Boom
Microphone
Dynamic Speakers
Earbud Port
Speaker Port Microphone Port
MP3 Port
• Non-Bluetooth audio device
(MP3 player, mobile phone)
• Laser/radar detector
• Two-way radio
20S
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• Foam Speaker Covers
• Rubber Pads
• Speaker Pads
• Hook and Loop Fasteners for Speakers
• Allen Wrench
• Hook and Loop Fastener for Boom Microphone
• Hook and Loop Fastener for Wired Microphone
3 INSTALLING THE 20S ON YOUR HELMET
3.1 Helmet Installation
To securely install the 20S on the helmet, please follow this procedure.
1. Loosen the two screws on the back plate of the clamp unit using
the enclosed allen wrench. Insert the back plate of the clamp unit
between the internal padding and external shell of the helmet, and
tighten the two screws. Please make sure that the microphone is
located properly close to your mouth when you wear the helmet.
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English
2. Depending on the size and shape of your helmet, you may need
to change the thickness of the rubber pad between the clamp
PLATES9OUCANlNDTWOEXTRARUBBERPADSINTHEBOX4OINCREASE
the overall thickness, attach the thinner one to the original rubber
pad or replace the original rubber pad with the thicker one.
0LEASEADJUSTTHEDIRECTIONOFTHEMICROPHONESOTHATTHElNSIDE
of the microphone is facing outward; away from your lips. You can
EASILYRECOGNIZEITBYTOUCHINGTHElNWITHYOURlNGERS
Fin
4. Place the helmet speakers along with the hook and loop fasteners,
centered to your ear, in the ear pockets of the helmet. If the helmet
has deep ear pockets, you can use the speaker pads to place the
speakers closer to your ears.
To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the hook
fastener at the back of the speaker. Then place the speakers in the
helmet as described above. Foam covered speakers work most
effectively when they are slightly touching your ears.
Hook Fastener
Foam Speaker Cover
20S
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5. Attach the headset main unit to the clamp unit. Slide the main
UNITDOWNONTOTHECLAMPUNITUNTILITCLICKSlRMLYINTOTHEBOTTOM
portion of the clamp unit.
6. To remove the main unit from the clamp unit, press the Quick
Release Button to slide it off the clamp unit.
3.2 Glued Surface Mounting Adapter
If you have any problem equipping the clamp unit on the helmet for
any reason, you may use the glued surface mounting adapter to attach
the clamp unit on the external surface of the helmet.
1. Remove the speaker unit from the speaker port.
2. Remove the back plate of the clamp unit completely.
3. Remove the rubber pad and replace it with the thicker rubber pad
included in the package.
4. Put the speaker cable through the glued external adapter and
reconnect it to the speaker port.
5. Hook on the adapter to the clamp unit then screw in the glued
external adapter to the clamp unit.
6. Locate a proper surface on the helmet to attach the unit then clean
the helmet surface location with a moistened towel and allow to
dry thoroughly.
7. Peel off the cover of the adhesive tape of the adapter and attach
the unit on the proper surface of your helmet.
Note:
Sena recommends the clamp unit over the glued surface mounting
adapter. Even though the glued surface mounting adapter is provided for
convenience, Sena does not assume any responsibility for use of it. Users
may have to use the glued adapter at their own risk and responsibility.
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4
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