Sena 10C User manual

10C
© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®,
Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™,
SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena
Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not afliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro®is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro®Hero3 allowing for Bluetooth capabilities.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

10C
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CONTENTS
1 INTRODUCTION .......................................................................................................5
2 PACKAGE CONTENTS ............................................................................................6
3 INSTALLING THE 10C ON YOUR HELMET............................................................8
3.1 Installing the Main Unit............................................................................................................8
3.2 Installing the Speakers..........................................................................................................10
3.3 Installing the Microphone......................................................................................................11
3.4 Adjusting the angle ...............................................................................................................15
4 GETTING STARTED.............................................................................................. 16
4.1 Button Operation...................................................................................................................16
4.2 Powering On and Off.............................................................................................................17
4.3 Low Battery Warning.............................................................................................................17
4.4 Charging................................................................................................................................17
4.5 Checking the Battery Level...................................................................................................17
4.6 Volume Adjustment ...............................................................................................................18
4.7 Sena Softwares .....................................................................................................................18
5 CAMERA OPERATION.......................................................................................... 19
5.1 Camera On or Off..................................................................................................................19
5.2 Camera Modes......................................................................................................................19
5.3 Video Recording ...................................................................................................................20
5.4 Photo Taking..........................................................................................................................21
5.5 Video Tagging .......................................................................................................................22
5.6 Playback................................................................................................................................22
6 PAIRING THE 10C WITH BLUETOOTH DEVICES .............................................. 23
6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................23
6.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10............................24
6.3 Advanced Selective Pairing: A2DP Stereo or Handsfree.....................................................25
6.4 Intercom Pairing ....................................................................................................................26
7 MOBILE PHONE, GPS, SR10 ............................................................................... 28
7.1 Mobile Phone Call Making and Answering...........................................................................28
7.2 Speed Dialing........................................................................................................................29
7.3 GPS Navigation.....................................................................................................................31
7.4 Sena SR10, Two-Way Radio Adapter ...................................................................................31
8 STEREO MUSIC .................................................................................................... 31
8.1 Bluetooth Stereo Music .........................................................................................................31
8.2 Music Sharing .......................................................................................................................33
9 INTERCOM............................................................................................................. 33
9.1 Two-way Intercom .................................................................................................................33
9.2 Three-way Intercom ..............................................................................................................34
9.3 Four-way Intercom.................................................................................................................36
10 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT........................................................................................................ 37
11 GROUP INTERCOM .............................................................................................. 39
12 UNIVERSAL INTERCOM....................................................................................... 39
12.1 Universal Intercom Pairing....................................................................................................40
12.2 Two-way Universal Intercom .................................................................................................41
12.3 Three-way Universal Intercom ..............................................................................................41
12.4 Four-way Universal Intercom ................................................................................................43
13 FM RADIO .............................................................................................................. 45
13.1 FM Radio On/Off ...................................................................................................................45
13.2 Preset Stations.......................................................................................................................45
13.3 Seek and Save ......................................................................................................................45
13.4 Scan and Save ......................................................................................................................46
13.5 Temporary Preset ..................................................................................................................46
13.6 Region Selection ...................................................................................................................46

10C
14 FUNCTION PRIORITY........................................................................................... 47
15 CONFIGURATION SETTING ................................................................................ 47
15.1 Headset Conguration Setting..............................................................................................47
15.2 Camera Conguration Setting ..............................................................................................54
16 REMOTE CONTROL ............................................................................................. 59
16.1 Pairing with the Handlebar Remote ......................................................................................59
16.2 Using the Handlebar Remote ...............................................................................................59
17 FIRMWARE UPGRADE......................................................................................... 61
18 TROUBLESHOOTING ........................................................................................... 61
18.1 Intercom Failure.....................................................................................................................61
18.2 Intercom Reconnection.........................................................................................................61
18.3 Fault Reset.............................................................................................................................62
18.4 Factory Reset ........................................................................................................................62
19 OPERATION QUICK REFERENCE ...................................................................... 63
CERTIFICATION AND SAFETY APPROVALS ........................................................... 64
• FCC Compliance Statement......................................................................................................64
• FCC RF Exposure Statement.....................................................................................................65
• FCC Caution ..............................................................................................................................65
• CE Declaration of Conformity ...................................................................................................65
• Industry Canada Statement ......................................................................................................65
• Bluetooth License .....................................................................................................................66
• WEEE (Waste Electrical and Electronic Equipment).................................................................66
SAFETY INFORMATION.............................................................................................. 66
• Product Storage and Management...........................................................................................66
• Product Use ...............................................................................................................................67
• Battery........................................................................................................................................68
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 69
• Limited Warranty........................................................................................................................69
• Warranty Exclusions ..................................................................................................................71
• Warranty Service........................................................................................................................73
• Return for Full Refund ................................................................................................................73

10C
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English
1 INTRODUCTION
Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera
& Communication System. With the 10C, you can record videos, take
photos, call handsfree on your Bluetooth mobile phone, listen to stereo
music or voice instructions of GPS navigations wirelessly, and have
intercom conversations in full duplex with a passenger or other
motorcycle riders.
The 10C is compliant with the Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
The 10C features:
• Bluetooth 4.1
• Unibody design for Bluetooth headset and video camera
• 1080p Full HD video with 3.5MP still shot image capture
• Video mode: 1080p:30fps, 720p:30/60fps
• Versatile photo mode: shot, burst and timelapse functions
• Pitch angle adjustment
• Lens rotation up to 30 degrees
• Bluetooth intercom up to 1.6 kilometers (1.0 miles)*
• Four-way intercom
• Voice prompts
• Smart Audio Mix™ to mix your voice and music into your video
• Smartphone App for iPhone and Android
• Advanced Noise Control™
• Universal Intercom™
• Music sharing
• Built-in FM radio tuner with a station scan and save function
• Optional Handlebar Remote support (not included)
• Easy operation by versatile Jog Dial
• Water resistant for use in inclement weather

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• Can be used while charging on road trips
• Support microSD 32GB memory card (not included)
• Firmware upgradeable
* in open terrain
Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video
Remote Control Prole (AVRCP).
2 PACKAGE CONTENTS
•HeadsetMainUnit
•ClampUnit
•GluedSurfaceMountingPlate
Speaker
•HelmetSpeakers

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English
Wired Microphone
•WiredMicrophone
•HookandLoopFastenerforWiredMicrophone
Others
•USBPower&DataCable
•AllenWrench
•CigaretteCharger
•LensCap
•HookandLoopFastenersforSpeakers(4)
•FoamSpeakerCovers(2)
•SpeakerPads(Thick)(2)
•SpeakerPads(Thin)(2)
Attachable Boom Microphone
•AttachableBoomMicrophone
•MicrophoneSponges(2)
•HookandLoopFastenerforAttachableBoomMicrophone
•BoomMicrophoneHolder
•HookandLoopFastenerforBoomMicrophoneHolder

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3 INSTALLING THE 10C ON YOUR HELMET
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
1
2
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3. Tighten the two screws until the clamp unit is fastened rmly to
the helmet.
1
2

10C
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English
4. Open the SD card cover and insert a microSD card (sold
separately) into the card slot on the bottom of the main unit to use
camera functions.
5. Attach the main unit to the clamp unit until you hear a click.
The main unit is now fastened to the clamp unit.
3.1.2 Using the Glued Surface Mounting Plate
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Clean the area on the left side of the helmet where you will attach
the glued surface mounting plate with a moistened towel and dry
thoroughly.
2. Peel off the cover of adhesive tape of the glued surface mounting
plate and attach it to the helmet.

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3. Make sure that the glued surface mounting plate sticks on the
helmet rmly. Maximum adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the clamp unit. The glued surface mounting plate
is provided for convenience, but is not the recommended mounting method.
Sena is not responsible for its use.
4. Attach the main unit to the glued surface mounting plate until you
hear a click.The main unit is now fastened to the clamp unit.
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
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4
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