Samsung SMART TV User manual

1Unpack

Taking the TV Out of the Box

•Warning:

Do not touch the TV’s

screen when you take

it out of the box. Hold it

by its edges only. If you

touch the screen, you

can cause the TV panel

to crack.

•Recommendation 1:

Two people should

remove the TV from the

box as shown above.

When removing the

TV, hold it by its edges

only. Do not touch the

screen.

•Recommendation 2:

If only one person is

available to remove

the TV from the box,

remove it as shown in

the illustration above.

Hold the TV by its

edges. Do not touch

the screen.

Included in this Box

Remote Control

Remote Control Batteries (2 AAA)

Stand Parts and Cables

Base Stand Mount

Screws (x8) Cable Holder

Power Cord IR Extender Cable

Also included

•User manual

•Regulatory guide

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Stand and styrofoam shape may vary differ depending on the model.

1 Locate the Base, Stand Mount,

and Screws in the box and set

them aside.

✎Remove the top portion of

the box to locate the stand

parts.

2 Lay the TV on a soft surface,

screen side down. Use the

packing material to protect the

screen.

3 Fit the stand and mount

together, making sure the notch

on the mount aligns with the

stand.

2Assemble

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4 Insert 4 screws and

secure the Base to the

Stand Mount.

5 Holding the stand parallel

to the screen, slide the

stand into the notches on

the back of the TV.

6 Insert 4 screws, and

secure the stand to the

T V.

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3Connect

Connection panel on the back of the TV

Cable/Satellite/DVR

Connect your set-top box or

digital video recorder with an

HDMI cable.

TV signal

Connect your

coaxial cable to the

Antenna In port.

After you have connected all your

external devices, plug the TV’s power

cord into the back of the TV. DO NOT

plug it into a wall outlet until you have

reached Section 6, Initial Setup.

Internet

Connect here with an Ethernet

cable or wirelessly later during

the Initial Setup.

* Recommended Connections

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Audio

Connect a receiver/home theater

using an optical audio cable.

Blu-ray/DVD/Home Theater

Connect your video player using an

HDMI cable.

4Gear * Recommended Connections

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5STB Control

You can control your set-top-box or satellite box with the Remote Control. To establish

control, you must ﬁrst set up the IR extender cable. If you don’t have an STB, skip this

section.

1 Connect the IR extender cable to the TV’s IR output connector.

Place the transmitter

end within 4 inches

of the set-top-box’s

remote control sensor.

IR Out

Connect the

IR Extender Cable here.

2 Position the transmitter end within 4 inches (10 cm) of the set-top-box’s remote

control sensor, pointing in the direction of the sensor. Make sure there are no

obstacles between the transmitter end of the IR extender cable and the set-

top-box or satellite box. Any obstacles will interfere with the transmission of the

remote control signals.

3 Finalize control of your set-top or satellite box when you run Initial Setup.

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When you turn on your TV for the ﬁrst time, it immediately starts the Initial Setup.

During Initial Setup, your TV connects to your home network, implements Smart Hub

agreements, links to the source of your live TV signal, and sets up control of your set-

top or satellite box.

Information You Need

Have the following information on hand

before you turn on your TV for the ﬁrst

time:

•Your wireless network’s password.

(Make sure your network is on.)

•Your Postal or Zip code.

•The name and location of your cable

or satellite provider (if you use one).

Internet Access

The TV must be connected to the Internet

to use the Smart Features. If you have

a wireless network, conﬁrm that your

network router is working before you

start the initial setup. If you have a wired

network, connect the TV to the network

with an Ethernet cable before you begin

(CAT 7 cable preferred).

Running Initial Setup

1 Plug your TV into a wall outlet.

2 Aim the Remote Control at the TV.

3 Press the TV button on the Remote

Control to turn on the TV, and then

follow the directions on the screen.

To learn more about operating your TV and its Smart Features, see your TV’s user‘s

manual or launch the TV’s built in e-Manual. Congratulations on the purchase of your

new Smart TV!

6Initial Setup

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Common issues

Can’t Connect to Network or

Apps (For Internet supported

models only)

•Make sure the TV has a network

connection (MENU > Network >

Network Status)

•Contact your Internet service

provider.

No Picture/Sound or Distorted

Picture/Sound from an External

Device

•Make sure your connection to the

device is correct.

•Perform a TV Self Diagnosis to

identify the problem (MENU >

Support > Self Diagnosis > Sound

or Picture Test)

•Change the picture size. (Use the

“P.SIZE” button on your remote.)

Poor Picture Quality

•Select High Deﬁnition (HD) channels

or programs.

Your Settings are Lost after 5

Minutes

•Change to Home Mode (MENU >

Support > Use Mode > Home Use)

“Weak or No Signal” Displayed

in TV Mode/Cannot Find Channel

•Press the SOURCE button on your

remote.

•If the TV is not connected to a cable

or satellite box, run Auto Program

to search for channels (MENU >

Broadcasting > Auto Program)

Can’t See All Apps or Apps Not

Working

•Reset Smart Hub (MENU > Smart

Hub > Smart Hub Reset)

The stand is wobbly or crooked

•Make sure the indicator arrows

on the stand and stand holder are

properly aligned.

The TV won’t turn on

•Make sure all cables are fully inserted

and that the remote has batteries

installed.

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More help

REQUIRE ASSISTANCE

WITH YOUR PRODUCT?

Purchase any Samsung TV and you’ll

enjoy the convenience of Samsung

Service. If you require any assistance

with your TV, ﬁrst try any of Samsung’s

helpful support options listed here.

Troubleshooting

•For more quick solutions to common

issues, see Troubleshooting and

Maintenance in the user’s manual.

Built-in user manual

•A complete guide to your TV is

available by pressing the E-MANUAL

button. You can also select Support

> e-Manual in the TV’s menu.

Scan the QR code to view our

helpful How-to Videos

Scan this with your

smart phone to see

helpful videos.

If you experience issues, please do not take the TV back to the store.

In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or

visit us at www.samsung.com or www.samsung.com/spsn for support and warranty

service.

Tech Support and Chat

•www.samsung.com/support

Remote Support

•Samsung Remote Support service

offers you one-on-one support with

a Samsung Technician who can

remotely diagnose your TV.

For Remote Support:

1 Call the Samsung Contact Center

at 1-800-SAMSUNG and ask for

remote support.

2 Open the menu on your TV and go

to the Support section.

3 Select Remote Management, and

then read and agree to the service

agreements. When the PIN screen

appears, provide the PIN number to

the agent.

4 The agent accesses your TV.

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BN68-06331A-00

Samsung

Smart TV

Setup Guide

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